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Job Title: IT Delivery Engineer Location: Plymouth (travel is expected as part of this role) Salary: £30,000 - £35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the role: We are looking for an enthusiastic customer focused IT Delivery Engineer to join our dynamic management team. You will be responsible for the smooth delivery of IT Projects, setting clients up with products such as Microsoft 365, Microsoft Azure, workstations, servers, domain controllers, hyper v, terminal servers and more. In order to be suitable for this position you must have proven experience of working within a Microsoft Windows environment setting up, managing or supporting Office 365, Teams, Active Directory, Azure AD, SharePoint and desktop / laptop devices. Key Responsibilities: Reporting to the IT delivery Team Leader Setup and Installation of new Workstations / laptop devices. Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications Assist in large scale email / data migrations. Head up and own smaller scale email / data migrations. Setup and management of Virtual Machines, HyperV, VMWare Setup and management of Print devices and dictation devices Installation of bespoke client applications i.e. Legal case handling software Installation and configuration of LAN networking equipment Setup and install of firewall devices inc security features Responsible for giving world-class service at all times Hands-on technical troubleshooting, resolution of incidents and change requests. Creating and maintaining detailed project documentation, including technical specifications and user guides. Communicate with partners to ensure regular updates on the project journey Complete onboarding for new clients into Flotek Train clients on newly rolled out technologies and applications What We're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Excellent documentation skills Great telephone manner Strong experience in an IT Service Desk or IT Delivery Role. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Experience in creating and maintaining Microsoft Entra/Active Directory user accounts and security groups. Experience with Sharepoint management. Experienced at building and maintaining end-user computer systems. Experience in using IT Service Management software. Be user-focused and understand and identify user needs. Knowledge of security technologies. An understanding of network technologies (LAN, WAN, Wi-Fi). Excellent organisational skills and the ability to prioritise work effectively. Excellent external client liaison skills, Full UK Driving Licence Benefits: Salary dependent on experience within range of £30,000 - £35,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of IT, IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer, may be considered for this role.

CONTEXTE Afin de renforcer notre pôle Interopérabilité au sein de la Business Unit Data Intelligence & Analytics (DIA), nous recherchons un Intégrateur iPaaS Junior F/H. La BU DIA accompagne ses clients dans leurs projets de valorisation et de circulation de la donnée, au coeur de leur transformation digitale. Notre accroche « Explorez le sens de vos données » s'illustre dans l'ensemble de nos expertises : interopérabilité, data, cloud, mobilité, IoT et industrie 4.0. Nos projets s'inscrivent dans des contextes métiers variés (secteur public, industrie, services, loisirs, mobilité...) et adressent des enjeux concrets de qualité et de fiabilité. CE QUE L'ON VOUS PROPOSE Au sein de notre centre de compétences interopérabilité, vous interviendrez sur la conception et la mise en oeuvre de flux inter-applicatifs, en vous appuyant sur des plateformes iPaaS / ESB telles que Microsoft Azure Integration Services, Boomi ou Blueway. Accompagné(e) par des profils expérimentés, vous participerez à toutes les étapes des projets d'intégration : - Contribuer à la rédaction des spécifications fonctionnelles et techniques selon notre méthodologie de conception, - Mettre en oeuvre les développements autour des solutions iPaaS (construction et consommation d'API, transformation et mise en qualité des données, gestion des erreurs, logs et monitoring des flux) - Assister les phases de tests et de recette utilisateurs, - Participer à la mise en production et au premier cycle de fonctionnement des interfaces. Les projets peuvent être menés au forfait ou en assistance technique.

IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

Strategy & Roadmap You develop and implement a cyber security policy that fits the customer's DNA. You outline clear long-term roadmaps. You translate abstract strategy into tactical action plans and supervise the execution. High-Level Governance You are the sparring partner at C-level and participate in board meetings and risk committees. You set up the security governance (who does what, how do we report?) and ensure cohesion between security, privacy, and business continuity. Risk Management & Compliance You initiate risk analyses (IT, OT, IoT) and make risks understandable for management. You guide customers through the landscape of laws and regulations (such as NIS2) and prepare them for audits and ISO certifications. Management of security incidents & Services In the event of serious incidents, you maintain oversight and calm. You coordinate the crisis communication while our operational teams close the leak. You advise customers on the optimal use of (our) SOC and monitoring services, and other security services. Impact & Communication You increase security awareness within the organisation and present clear reports on risks and maturity. You are the face of security: the central point of contact for all stakeholders. Who are you? You are a bridge builder. You combine in-depth substantive knowledge with the diplomatic skills of a top consultant.

The scope includes, but is not limited to: · Contribute to the evolution of the Azure cloud security architecture vision, principles, and roadmap · Define and maintain cloud security reference architectures and reusable security patterns · Ensure security requirements are embedded in Azure landing zones, platform services, and workloads · Define and enforce cloud security guardrails, standards, and baselines across Azure environments · Provide security architecture guidance and review for cloud solution designs and platform changes · Ensure alignment with enterprise security architecture and governance standards · Define and maintain Azure security policies and control frameworks aligned with industry frameworks · Support implementation of policy as code using Azure Policy and related governance tooling · Define and oversee security exception handling and risk acceptance processes · Design and review identity and access management architectures · Define privileged access management models and administrative access controls · Enforce least privilege and zero trust principles across Azure environments · Define standards for single sign on, multi factor authentication, managed identities, and role based access control · Define and review secure Azure network architectures including segmentation and isolation models · Define ingress and egress control patterns and traffic inspection strategies · Review designs for Azure Firewall, Web Application Firewall, Private Link, DNS security, and DDoS protection · Define secure hybrid connectivity patterns and network security requirements · Define encryption standards and key management architecture options · Define data classification, data protection, and sensitive data handling requirements · Define data loss prevention controls and security requirements for data storage and processing · Review backup, recovery, and data sovereignty requirements from a security perspective · Define secure Azure landing zone architecture patterns and platform security baselines · Define platform hardening standards and configuration management requirements · Ensure security logging, monitoring, and auditability requirements are embedded in platform design · Define secure configuration standards for core Azure platform services · Define security requirements for Infrastructure as Code and cloud automation approaches · Review Terraform and CI/CD designs from a security and governance perspective · Define security testing requirements including dependency scanning, container scanning, and IaC scanning · Promote shift left security practices across platform and application teams · Conduct cloud security architecture risk assessments and provide mitigation guidance · Support internal and external audit and compliance activities · Map cloud security controls to regulatory and industry frameworks · Define compensating controls where required · Support continuous compliance and security posture improvement initiatives · Collaborate with cloud architecture, platform engineering, security, and operations teams to ensure consistent security implementation · Produce architectural documentation, security design decisions, and governance artefacts.