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The role for a Defect Manager to focus on managing the defects produced from both Infrastructure and Application testing through to Resolution. The Defect Manager is the point of contact for all Defect status related queries and owner of the Defect Process. As a Defect Manager you will be required to learn and support all aspects of the Defect Process and offer guidance to the software development and operational teams as and when required. The team are responsible to scope and develop efficiencies and improvements throughout their own processes and aid development in wider teams. Main responsibilities include: *The management and control of all defects within the in-house development environments. *To own and chair daily defect calls with lead Development, Test and Operational Teams, Customer and third parties and to provide clear minutes and actions. *Definition, ownership and management of the Defect Process. *Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers. *Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle. *Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process. *Represent the regional position on defect status to both regional users and international staff on a regular basis. *Creation of a Defect Dashboard for the status reporting on Defects and to Drive those defects through to successful conclusion Key Performance Indicators Essential Criteria: *Excellent oral, written and presentation/communication skills at all levels within the company and customer facing. *The ability to chair, own, and steer critical development meetings to achieve a satisfactory outcome. *Good working knowledge of software development lifecycle. *Demonstrate experience of working in high pressure environments in previous roles. *Ability to manage repeatable standard processes along with an ability to find, own and resolve ad-hoc issues. *This role will require the candidate to be an excellent self starter. Must be proactive and able to provide previous evidence of these skills. *The candidate must have the ability to adapt and learn from other team members, by additionally demonstrating an analytical and problem solving ability. *Ability to forge strong relationships with internal customers, influencing and persuading where appropriate and resolving any conflicts which arise. *Ability to explain technical processes and articulate knowledge of the Defect Management process to a wide audience. *Strong working Knowledge of Jira and reporting tools. *Good practical knowledge of MS Office, especially Excel *Demonstrable progress chasing and tracking Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Platform/Backend Engineer We're looking for a Platform Engineer / Backend Engineer with strong Java, AWS and Kubernetes skills. Skills required: - Extensive experience in Java 11 and above, Spring Framework, MVC, JDBC, Hibernate, REST Microservices/API's, Cloud API's and AWS services such as Lambda, ECS, EKS and Terraform - Strong Kubernetes experience, including cluster concepts, deployments, services, ingress, config maps, secrets, autoscaling, monitoring/observability and troubleshooting containerized workloads. - Extensive experience in backend development using Oracle PL/SQL and NoSQL databases The contract is for 12 months, inside IR35 and is full time on site in Central London. To be considered for the role please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Dynamics D365 Developer - Outside IR35 / Remote A number of D365 Developers are required. You will have extensive experience to customise and development of D365 CE/CRM capabilities. The ideal candidate will design, develop, and implement solutions within the Dynamics 365 ecosystem while integrating with Azure services and other third-party applications. Skills: - D365 CE / CRM - .Net, C#, Javascript, TypeScript - Experience developing PCF components and plugins. - Integrating Azure Functions, Service Bus, and other Azure resources. - Experience in RESTful API development and integration with third-party services. - Familiarity with Power Automate, Logic Apps, and Dataverse Web API. The role is for 6 months initially with extensions highly likely. This is a home based role outside IR35. To be considered please send your CV over. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Datacoms Technician Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you an experienced Datacoms Technician looking for a varied, hands-on role where you can work on global communications infrastructure, bespoke solutions and cutting-edge technologies across satellite, LTE and enterprise networks? This is an exciting opportunity to join a specialist engineering team delivering advanced communication solutions to customers operating in remote and challenging environments. You will play a key role in designing, implementing and supporting complex network systems, working across both in-house product development and customer-facing projects. In this role, you will collaborate closely with internal teams and external clients to deliver tailored network solutions, from initial design through to deployment and ongoing support. You will also be responsible for resolving escalated technical issues, contributing to product development and ensuring the performance and reliability of critical communication systems. The ideal candidate will have strong networking fundamentals, hands-on experience with firewalls, routing and switching, and a proactive approach to problem solving. This role also offers opportunities for travel, exposure to cutting-edge technologies and continuous professional development within a highly technical environment. The Role: Support and maintain enterprise and customer network solutions Diagnose and resolve complex, escalated technical issues Assist in the design, build and deployment of network infrastructure Contribute to product evaluation, development and system integration Produce and maintain technical documentation for projects The Person: Strong knowledge of TCP/IP, routing, switching and firewall technologies Experience with satellite communications or enterprise IT systems Ability to troubleshoot complex network issues effectively Professional, proactive and able to work both independently and as part of a team Relevant qualification in IT, Networking or Engineering (degree or equivalent) Reference Number:BBBH275875 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

At CGI, our Product Managers play a central role in shaping innovative products that deliver meaningful impact for clients across sectors including financial services, government, healthcare, media and more. You'll guide product vision, champion user needs and help clients embed modern product thinking across their organisations. Working collaboratively with multidisciplinary teams, you'll translate insights into strategy, drive discovery and steer delivery to ensure every decision creates measurable value. You'll have the autonomy to shape outcomes, the space to bring fresh ideas, and the support of a community committed to helping you grow and make a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

At CGI, we deliver technology that transforms organisations and drives measurable outcomes for our clients. As a Senior Project Manager, you will take ownership of complex, technology-enabled projects, leading from the front to ensure successful delivery against time, cost, quality, and contractual commitments. You will play a pivotal role in shaping delivery excellence, strengthening trusted client relationships, and guiding high-performing teams to turn strategy into tangible results. Working in a collaborative, supportive environment, you will be empowered to make decisions, solve challenges creatively, and directly influence business impact while advancing your own professional growth. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Sales Executive (ITSM/MSP) Reading - Hybrid - 3 Days on-site Salary: £40,000 - £50,000 (OTE £80,000 - £100,000) + Holiday + Pension Are you an experienced sales professional looking to join a global market leader where you can drive new business, grow key accounts and play a pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. The role offers a balanced focus between new business development and account management, giving you full ownership of the sales lifecycle while building long-term customer relationships. You will be responsible for winning new logo business, developing a strong personal pipeline and expanding existing accounts by understanding customer challenges and positioning ITSM solutions as a trusted extension of their IT operations. Working closely with internal delivery teams, you will ensure successful client outcomes and identify further growth opportunities. This role suits a commercially astute, driven sales professional with proven ITSM experience who is confident engaging senior stakeholders and motivated by high earnings potential in a supportive, high-performing environment. The Role: New business development through outbound prospecting, campaigns, networking and partners Managing the full sales cycle from initial engagement through to close and handover Developing and growing existing customer accounts through upsell and cross-sell Acting as a trusted advisor on ITSM improvement and transformation initiatives Forecasting against targets and maintaining accurate CRM data The Person Proven track record in IT Service Management solution sales or from an MSP background. Previously worked in B2B sales. Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH273221 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Infrastructure Support Engineer Location: Based in Central London (100% Onsite) This role will be working on a 24/7 shift rota (12 hour shifts 7am - 7pm & 7pm - 7am) Start date asap Six month initial contract Inside IR35, £430PD. Role Purpose The role holder is self-sufficient when resolving routine problems or enquiries across several products, product sets and systems or technologies for multiple stakeholders. The role holder is competent when working under pressure and has a degree of autonomy when dealing with unexpected problems, more complex escalations and helping to maintain the availability of the IT services delivered to end users. The role holder also delivers low to medium complexity work packages as part of customer implementation projects. Your role We are looking for a Infra support engineer to provide Service Desk Support, joining our Service Team of 1st and 2nd Line engineers. Your role will involve assisting high profile user community, with daily contact with customers and stake holders, via incident logging applications. Key Accountabilities * Technical Capability. Works within a team with some supervision supporting end users with technical queries relating to several products / systems (e.g. Microsoft products, operating systems, networks, applications, PCS). * Business Awareness. Develops an understanding of the customers' environment and service delivery requirements to enable the delivery of the service. * Process. Follows established processes / systems and recommends improvements to these as appropriate to resolve routine customer enquiries. Documents actions taken to resolve enquiries. * Problem Solving. Takes ownership for listening to and understanding the customer's problem. Escalates and/or gains support where necessary to resolve the problem. Uses relevant information to diagnose and to resolve or enable resolution in a timely manner. * Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations / SLA. Monitors performance through statistical reporting and analysis. * Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, demonstrating personal leadership and initiative. * Professional Development. Takes responsibility for learning about current products / systems to build own technical knowledge to support business requirements. Key Performance Indicators * Technical Assessments. * Evidence of sharing and re-use of knowledge. * Correct management of processes followed to deliver service. * Improvement / enhancements to service delivery. * Known errors with workarounds or fixes loaded in knowledge database. * Percentage of customer problems resolved within required timescales. * Meets service level requirements. * Feedback from colleagues, manager and customers * Contribution to service improvements. * Up to date personal learning plan. Core Windows Server Technology including in depth knowledge of at least 3 of the following: - Windows updates via WSUS - Understanding of GPO and Active Directory - DNS - Active Directory - User Account Management - DFS - Analysis of Windows Log Files - Veritas NetBackup, backup scheduling and media management - WIN Server 2012/2019 - WIN11 VDI's - Horizon Brokers - Veeam - HCI Solution - IDAM - Oracle\SQL - WIN7 Workstations. - Exchange 2013 on Windows 2008 Server - VMWare and Knowledge of Server infrastructure, VMware Technologies - Open VMS Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Technician Location: Sharston, Manchester M22 4SN Salary: Up to £30,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector. The Role: Express Solicitors are currently looking to appoint an IT Technician to assist the IT team in the day to day and long term function of the company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company's IT technical resources and supporting internal staff members with any hardware or software issues. Responsibilities: Administration of in-house software; Desktop support and troubleshooting, Windows 10 environments; Support for deployed printers, scanners and other peripherals across the network; Support for company mobile phones or other mobile devices;· Support for company telecoms system Responsibility for maintaining a comprehensive asset register Support for security systems linked to the IT network. Some travel to branch office (Liverpool) may be required on an ad hoc basis. Person Specification: A minimum of 12 months experience working within IT Support. Knowledge of Windows based operating systems and troubleshooting common problems. Understanding of network infrastructure and technology. Understanding of computer hardware and peripherals. Analytical and problem solving skills are essential across a broad spectrum of ICT disciplines. Ability to prioritise work received via telephone, email and helpdesk based on business or user impact. Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. Knowledge of Proclaim case management and experience of working with software provider Eclipse would be a distinct advantage Experience of IP telephone systems e.g. Ringcentral is desirable Experience of working in the legal industry is advantageous Salary & Hours: Salary of up to £30,000, dependent on experience The working hours are 9:30am to 6:30pm Monday-Thursday and 9:30am to 6pm Friday. Benefits: On-site Working 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.

Exterior Vehicle Technician Loughborough £30,000 - £35,000 + Great Holidays + Pension + Private Healthcare + Other Benefits Are you an experienced SMART Repair Technician with a keen eye for detail and a passion for delivering high-quality vehicle finishes? Do you want to join a highly reputable organisation where your skills directly impact vehicle quality and customer satisfaction? This is a fantastic opportunity to join a large, well-established national fleet and mobility organisation within its vehicle preparation and quality function. The business operates at scale across the UK, ensuring thousands of vehicles meet strict reconditioning and quality standards before returning to service. In this role, you will carry out a range of exterior cosmetic repairs including paintwork correction, polishing, and plastic refurbishment. You will use modern SMART repair techniques, tools, and materials to restore vehicles to a high standard, ensuring all work meets strict quality requirements. The ideal candidate will have proven experience in SMART repairs within an automotive environment and be confident working independently in a fast-paced setting. You will take pride in your workmanship, have strong technical ability in cosmetic repair methods, and be committed to consistently delivering high-quality results. The Role: - Carry out SMART repairs including paintwork correction, polishing, and cosmetic refinishing - Perform plastic refurbishment and rectification work on vehicle exteriors - Ensure all vehicles meet required quality and reconditioning standards - Use modern repair techniques, tools, and materials to deliver a right first-time approach - Work closely with quality and inspection teams to maintain high standards The Person: - Proven experience in repair, cosmetic vehicle repair, or similar automotive role - Strong skills in polishing, paint correction, and plastic refurbishment - High attention to detail with a focus on quality workmanship - Self-motivated with the ability to work independently and as part of a team Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Panel Beater Loughborough £35,000 - £39,000 + Great Holidays + Pension + Private Healthcare + Other Benefits Are you a skilled Panel Technician with a strong eye for detail and a passion for high-quality vehicle body repair? Do you want to join a highly reputable organisation where your work directly contributes to vehicle safety, appearance, and reconditioning standards? This is a fantastic opportunity to join a large, well-established national fleet organisation within its vehicle preparation and quality function team. The business operates at scale across the UK, ensuring thousands of vehicles are prepared and restored to strict reconditioning standards before returning to service. In this role, you will use your technical expertise to repair, prime, and prepare vehicle panels ready for paint. Working with modern equipment, tools, and materials, you will ensure all panel work meets strict quality requirements and is completed to a right-first-time standard. The ideal candidate will have proven experience as a Panel Technician within an automotive or body repair environment. You will be confident working with vehicle panels, preparing surfaces to a high standard, and delivering precise, high-quality repair work in a fast-paced environment. This is an excellent opportunity to join a stable, well-structured organisation offering long-term job security, consistent workflow, and the chance to develop your technical skills within a professional and supportive environment. The Role: - Carry out repair, priming, and preparation of vehicle panels ready for paint. - Ensure all panel work meets required reconditioning and quality standards. - Work with modern tools, equipment, and materials to deliver high-quality finishes. - Collaborate with cosmetic and quality teams to support efficient vehicle turnaround. - Maintain a clean, safe, and organised working environment. The Person: - Proven experience as a Panel Technician or in a similar automotive body repair role. - Strong ability in panel repair, preparation, and surface finishing. - High attention to detail with a focus on quality workmanship. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.