Find your next tech and IT Job or contract Business Manager in England
The account manager is the profile who handles the management and growth of a company's client portfolio, whether it's an SMI, an SME, or an association. An account manager is also an intermediary between prospects and the company, responsible for calls for tenders and customer loyalty.
These key players are also given other names such as customer relationship manager or managers. The account manager works in several fields, hence their need to acquire various skills. It should also be noted that account managers are often put in groups and are used to being in contact with executives. Another very important point is that the account manager frequently travels abroad where they must be in contact with clients.
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About the Role The Business Change Manager will lead and embed change across complex programmes, ensuring successful adoption of new ways of working, systems, and processes. Operating in a sensitive, multi-stakeholder environment, the role is responsible for engaging internal and external partners - including government agencies, industry suppliers, and service personnel - to drive understanding, commitment, and benefits realisation. A central part of the role is ensuring effective, coordinated communication and stakeholder management, balancing operational priorities with organisational transformation goals. Key Responsibilities Change Leadership Lead the design, planning, and delivery of change initiatives across programmes and projects. Translate strategic objectives into practical, actionable change management plans. Assess organisational readiness, identify barriers to change, and develop mitigation strategies. Ensure benefits realisation and measurable outcomes aligned with programme objectives. Stakeholder Management Map, analyse, and manage a wide range of stakeholders, from senior military leadership to civilian staff, contractors, and partner organisations. Build trusted relationships and act as a key interface between programme teams and the operational community. Facilitate effective stakeholder governance, ensuring alignment across cross-functional teams and partner agencies. Provide regular updates and engagement materials tailored to each stakeholder group's needs and security sensitivities. Internal Communications Develop and execute internal communication strategies to ensure clarity, engagement, and consistent messaging across the organisation. Work with communications, HR, and leadership teams to cascade key messages effectively. Produce briefings, intranet content, leadership packs, and internal newsletters to support change awareness and adoption. Gather feedback and sentiment from staff to evaluate communication effectiveness and inform future engagement activities. External Communications Coordinate external communications related to programme change with partners, suppliers, and other government departments. Liaise with corporate communications and security teams to ensure all external messaging complies with communication protocols. Support the preparation of stakeholder briefings, public statements, and engagement with industry and regulatory bodies. Training and Capability Building Support the development of training plans and materials to help personnel adapt to new processes, technologies, or structures. Coach leaders and line managers to act as visible change champions across environments. Governance & Reporting Contribute to programme-level governance, reporting, and assurance activities. Track progress against change milestones and provide regular updates to senior leadership and programme boards. Skills & Experience Proven experience delivering complex business change in government, or similarly regulated environments. Strong stakeholder management and communication skills, with experience engaging across multiple organisational levels. Excellent written and verbal communication skills, with the ability to tailor messages to technical, operational, and executive audiences. Demonstrable ability to operate within secure, politically sensitive, or classified environments. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
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Frequently asked questions about working as a Business Manager
What is the role of a Business Manager
The account manager is the professional responsible for creating a connection between clients and the company. Moreover, customer relationship is at the heart of this profession from prospecting to after-sales service. They play a pivotal role by offering tailored solutions to effectively meet the company's needs.
How much does a Business Manager charge
The daily rate of a freelance business manager is £250 euros. In umbrella employment, this salary can climb up to 490 euros. The average salary of a business manager is £35K.
What is the definition of a Business Manager
The account manager is an undeniable player in a company's sustainability and generally in its life. They are responsible for managing and developing the company's client portfolio (SMEs/SMIs, local authorities, institutions, associations, etc.). In addition to serving as an intermediary between the company and the client, they are in charge of prospecting, studying calls for tenders, and building customer loyalty.
The account manager is also known as a client relationship manager, or even as a manager in certain environments such as banking. They work across multiple sectors, which is why they possess varied skills. They are often part of a team and interact with company executives. But they may also work alongside design office teams, consulting firms, subcontractors, etc. They are constantly traveling, as they must meet with clients and prospects. They then sell them products or services.
What type of mission can a Business Manager handle
The main mission of the IT business manager is to identify and target future business opportunities. He takes the time to analyze and detect his clients' needs. He is their primary contact throughout the duration of the work. He proposes projects to his clients that correspond well to their needs. He studies the feasibility and profitability of these projects. He negotiates implementation conditions, ensures the follow-up and coordination of operations both internally and externally, potentially seeks partners and subcontractors, and drafts offers and contracts.
The business manager thus forms the link between the client and company services by handling all commercial, technical (particularly IT) and financial aspects. He ensures follow-up until operations are completed.
What are the main skills of a Business Manager
The skills and qualities of an IT business manager are quite numerous. Overall, a business manager must have the following skills:
• Be able to identify a market and potential customers
• Be able to establish a climate of trust with various stakeholders
• Be able to lead a team
• Be able to conduct meetings
• Master project feasibility in technical and financial terms
• Handle commercial proposals and contracts
The business manager is also expected to be a skilled negotiator and show diplomacy. They must also be dynamic, rigorous, creative, and organized. Their interpersonal skills will allow them to adapt to all possible situations. Mastery of technical English and computer skills will be a real asset.
What is the ideal profile for a Business Manager
The position is accessible with a 2-year post-secondary degree (DUT, BTS) in commercial unit management (MUC), or in negotiation and client relations. However, recruiters generally prefer candidates with a professional master's degree or training from a business or engineering school. These are the most valued educational paths.
If you also want to become an account manager in IT, you will need to follow training in this field. Short-term programs are suitable for this position.
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