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1 Line Support – 6 - Month Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1 Line Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1 Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3 party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1 Line / Service Desk / Customer Support – in a Windows / Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1 Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 status: Inside IR35 Location: Hybrid, one day per week in Liverpool Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

1st Line Support – 6 - Month Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line / Service Desk / Customer Support – in a Windows / Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 status: Inside IR35 Location: Hybrid, one day per week in Liverpool Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Windows 11 Deployment Engineer – 6 month contract My client is looking for a Windows 11 Deployment Engineer that will be responsible for a laptop refresh project around Windows 11: The successful candidate will not only be able to carry out this laptop refresh efficiently but also be able to offer 1st line support when required, to ensure all end users are set up and monitoring no issues occur. The Deployment Engineer would have experience with Intune, SCCM, Laptop Refreshes, rolling out the new laptops to end users. Deployment Engineer Requirements: Proven experience with Windows 11 Laptop Refreshes Skilled in deploying laptops Previous experience working with end users on post-deployment support. Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The Deployment Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

IT Support Analyst Nottingham - Hybrid - Permanent Competitive Salary VIQU have partnered with a leading UK law firm seeking an IT Support Analyst. You’ll be the first point of contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with hands-on exposure to Office 365 and Active Directory. Key Responsibilities of the IT Support Analyst: • Act as first point of contact for all IT issues, supporting staff across the firm. • Receive, log, and track incidents, resolving problems using knowledge articles and technical expertise. • Escalate complex issues to the appropriate team when needed. • Provide hands-on support for Office 365, Active Directory, hardware, and software. • Maintain and update the knowledge base to ensure accurate guidance. • Support change activities while minimizing service disruption and adhering to SLAs and security standards. • Share expertise, coach colleagues, and contribute to continuous improvement. • Ensure all work complies with IT policies, procedures, and security requirements. Key Requirements of the IT Support Analyst: • Experience supporting IT systems in a service desk/analyst capacity. • Hands-on experience with Office 365 and Active Directory. • Flexibility to work rotational shifts between 06:00–19:00, with occasional on-call support. • Strong documentation and knowledge base management skills. • High attention to detail with a proactive approach to service improvement. IT Support Analyst Nottingham - Hybrid - Permanent Competitive Salary Apply now to speak with VIQU IT in confidence about this IT Support Analyst position. Or reach out to Belle Hegarty via the VIQU IT website or at -hidden email- Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).

Telephony Engineer – 3 months – Northampton/Remote My Customer is seeking a highly skilled Telephony Engineer with Strong experience with Microsoft Teams to lead and support the migration of their contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely with engineers, stakeholders, and end-users to ensure a seamless transition. Required Skills & Experience from the Telephony Engineer: Proven experience in migrating contact centres to Microsoft Teams . Strong expertise in Microsoft Teams Voice and telephony infrastructure. Hands-on experience with SBCs (Session Border Controllers) , direct routing, and call flow design. Excellent troubleshooting skills and ability to resolve complex telephony issues . Strong leadership and communication skills – able to guide, mentor, and support the team. Experience working in an enterprise environment with large-scale deployments. Key Responsibilities of the Telephony Engineer: Migration of the call/contact centre from Unity to Microsoft Teams . Provide hands-on technical expertise in telephony, including design, configuration, and troubleshooting. Collaborate with IT teams, vendors, and stakeholders to develop and execute a migration strategy . Lead workshops and training sessions to upskill team members and end-users. Ensure the new telephony system aligns with business requirements and enhances customer experience. Identify potential risks and troubleshoot technical issues during and after migration. Document best practices, processes, and solutions to improve future implementations. Apply now to speak with VIQU IT in confidence about the Telephony Engineer role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

IT Systems Administrator Location: London (Moorgate) - Hybrid Salary: Competitive + Benefits An international trading business is seeking an IT Systems Administrator to support around 110 users in its London office. You'll provide end-to-end IT support across desktop, infrastructure, and applications, while also playing a key role in projects, system administration, and user management. This is a hands-on role in a fast-paced, regulated environment where reliability, security, and clear communication are critical. Key Responsibilities Deliver 1st-3rd line IT support across the London office and remote users. Administer Active Directory, Exchange, Azure AD, Intune, Okta, Zscaler, and Mimecast. Configure and maintain desktops, laptops, mobile devices, Cisco desk phones, and printers. Manage service desk (Jira), including triage, incident, problem, and change management. Support and maintain networking (TCP/IP, Cisco IOS, Cisco ISE) and VMware environments. Monitor systems using Logic Monitor, escalating alerts as needed. Procure and manage IT hardware stock, ensuring smooth lifecycle management. Document IT processes, user guides, and asset records. Onboard new users, process leavers/movers, and manage application access. Liaise with global HQ and external suppliers to deliver IT services in line with standards. Support market data applications (Bloomberg, Reuters, ICE). Key Requirements

M365 Engineer (Microsoft Teams Specialist) – 3-month contract – Northampton (Hybrid) My Customer is seeking a highly skilled M365 Engineer with a strong focus on Microsoft Teams to join their dynamic IT team. This role will involve the administration, configuration, and scripting of Microsoft Teams, with an emphasis on integrating telephony solutions within the Teams environment. You will be instrumental in optimizing and managing our Microsoft Teams infrastructure to enhance collaboration and communication across the organization. Key responsibilities of the M365 Engineer: Administer, configure, and support Microsoft Teams , including policy management, governance, and troubleshooting. Develop and maintain PowerShell scripts to automate Teams administration and optimize operational efficiencies. Implement and manage Microsoft Teams Phone System (Telephony) , Direct Routing, and Operator Connect. Integrate Microsoft Teams with third-party applications and ensure seamless interoperability. Monitor Teams performance, security, and compliance, implementing best practices for governance and data retention . Assist in incident management and problem resolution related to Teams and M365 services. Collaborate with cross-functional teams to train and support end-users on Teams features and best practices. Skills required: Proven experience in administering and configuring Microsoft Teams within an enterprise environment. Strong PowerShell scripting skills for automation and management tasks. Hands-on experience with Microsoft Teams Phone System, Direct Routing, and SBC configurations . Experience integrating Microsoft Teams with telephony systems (SIP Trunking, PBX, Operator Connect, Calling Plans, etc.). The M365 Engineer is required onsite 3 days a week in Northampton. To discuss this exciting M365 Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting IT Job opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

Windows 11 Deployment Engineer – 3 month contract My client is looking for a Windows 11 Deployment Engineer that will be responsible for a laptop refresh project around Windows 11: The successful candidate will not only be able to carry out this laptop refresh efficiently but also be able to offer 1st line support when required, to ensure all end users are set up and monitoring no issues occur. The Deployment Engineer would have experience with Intune, SCCM, Laptop Refreshes, rolling out the new laptops to end users. Deployment Engineer Requirements: Proven experience with Windows 11 Laptop Refreshes Skilled in deploying laptops Previous experience working with end users on post-deployment support. Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The Deployment Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Telephony Migration Engineer – (Unity to Microsoft Teams) – 3 months – Northampton (Hybrid) My Customer is seeking a highly skilled Telephony Migration Engineer (Subject Matter Expert) to lead and support the migration of their call/contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely with engineers, stakeholders, and end-users to ensure a seamless transition. Key Responsibilities: Serve as the lead SME for the migration of the call/contact centre from Unity to Microsoft Teams. Provide hands-on technical expertise in telephony, including design, configuration, and troubleshooting. Collaborate with IT teams, vendors, and stakeholders to develop and execute a migration strategy . Lead workshops and training sessions to upskill team members and end-users. Ensure the new telephony system aligns with business requirements and enhances customer experience. Identify potential risks and troubleshoot technical issues during and after migration. Document best practices, processes, and solutions to improve future implementations. Required Skills & Experience: Proven experience in migrating call/contact centres from Unity to Microsoft Teams . Strong expertise in Microsoft Teams Voice and telephony infrastructure. Hands-on experience with SBCs (Session Border Controllers) , direct routing, and call flow design. Excellent troubleshooting skills and ability to resolve complex telephony issues . Strong leadership and communication skills – able to guide, mentor, and support the team. Experience working in an enterprise environment with large-scale deployments. The Telephony Migration Engineer is required onsite 3 days a week in Northampton. To discuss this exciting Telephony SME opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting IT Job opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

IT Support Engineer – 6 Months – Remote My client is looking for an IT Support Engineer with an expertise in patch engineering to join on a 6-month contract. This is a hands-on role focused on helping to maintain secure systems and assisting with patching activities to reduce a critical security backlog across 2,700 devices. Responsibilities of the IT Support Engineer: Assist in reviewing vulnerability alerts using Qualys and support patching activities with guidance from senior engineers. Help deliver patch updates for end user devices and maintain security standards. Document processes, issues, and resolutions clearly for the wider IT team Responsibilities of the IT Support Engineer: Basic understanding or interest in security patching and vulnerability management. Proven experience with Qualys . Strong knowledge of Windows 10/11 for troubleshooting and basic security tasks. Experience with SCCM or similar tools is helpful but not essential. Good problem-solving skills and attention to detail. Strong verbal and written communication skills. The successful IT Support Engineer will be working remotely however may require occasional ad hoc travel to Worthing. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

M365 Portfolio Delivery Lead Horsham/London (Horsham Preferred) - Hybrid £100,000 - £110,000 + Bonus & Car Allowance VIQU has partnered with a leading organisation seeking an M365 Portfolio Delivery Lead to oversee the end-to-end delivery of the Modern Workplace portfolio. This is a senior, strategic role responsible for leading multiple workstreams, delivering complex technology change, and driving the adoption of Microsoft 365 and related technologies across the business. The role offers the opportunity to work on global migrations, AI and Copilot implementations, and portfolio-level Modern Workplace transformation, influencing both technical and business stakeholders. Key Responsibilities of the M365 Portfolio Delivery Lead: Lead the Modern Workplace portfolio, including multiple programmes and initiatives, ensuring delivery against agreed outcomes, budget, and timelines. Oversee project managers and PMO resources, providing leadership, mentoring, and line management where required. Drive technical strategy and optimisation, including licence rationalisation, legacy estate transformation, and fit-for-purpose design solutions. Lead the introduction and adoption of AI technologies and Copilot, including governance, policy, and business integration. Ensure cyber security, compliance, and regulatory requirements are embedded across all Modern Workplace projects. Engage with senior stakeholders and operational leaders, providing trusted advice, challenge, and decision-making support. Analyse business processes and technical solutions, translating requirements into actionable, strategic outcomes. Work in a blended Agile/Waterfall environment, leveraging Jira, Confluence, and other SDLC tools. Key Requirements of the Modern Workplace Portfolio Delivery Lead: Significant experience managing Modern Workplace portfolios, including multiple programmes and project managers. Deep technical expertise in Microsoft 365, Intune, Entra ID, Azure, EUC, VMware, and SaaS solutions. Proven experience introducing and landing AI solutions within a business context. Strong architectural perspective, capable of challenging legacy systems and driving optimisation. Excellent stakeholder management and communication skills, with credibility and gravitas at senior levels. Track record of programme delivery in regulated or risk-averse environments, ideally with cyber and compliance considerations. Skilled in risk management, planning, tracking, and reporting across portfolios and programmes. Strong leadership experience, including coaching, me

IT Support Engineer – Andover My customer is on the lookout for an IT Support Engineer to help support their IT Support team. The Engineer must have basic Networking and strong Microsoft Office Suite experience. The IT Support Engineer would help with any 1 and some 2 line issues and be the intermediary between the business and the outsourced IT team. The IT Support Engineer is required on site in Andover. Key Responsibilities of the IT Support Engineer Provide first-line support to office users for issues related to: Password resets. Active Directory (AD) and Azure authentication. Microsoft Office suite (Outlook, Teams, and SharePoint). Install and configure approved software applications. Manage and assign administrative access rights as per company policies. Escalate complex technical issues to the outsourced IT team when necessary. Serve as the intermediary between factory users and the outsourced IT team. Support basic TCP/IP networking and troubleshoot connectivity issues. Assist with firewall configurations and monitoring. Ensure smooth communication and coordination with external IT providers. Monitor and maintain network health, ensuring minimal downtime. Liaise with external teams to resolve escalated network issues promptly. The successful IT Support Engineer is required on site in Andover. To discuss this exciting opportunity as an IT Support Engineer in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

Deployment Engineer – 1 month contract - Inside IR35 My client is looking for a Deployment Engineer that will be responsible for building and deploying devices: SCCM for deployments. The successful candidate must be willing to work in a team and have previous deployment experience. The Deployment Engineer would have experience with Intune, SCCM, building laptops, collecting old/new kit and rolling out the new laptops to users. Deployment Engineer Requirements: Proven experience with deployments Experience upgrading devices from Windows 10 to Windows 11 Skilled in building and deploying desktops/laptops Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The Deployment Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Programme Manager (Modern Workplace) Horsham - Hybrid £100,000 - £110,000 + Bonus VIQU has partnered with a leading organisation currently seeking a Programme Manager (Modern Workplace) to join their established CIO team as they continue to drive a transformation across their technology and workplace systems. The Programme Manager will lead the end-to-end delivery of the Modern Workplace portfolio, managing multiple workstreams and ensuring successful adoption of Microsoft 365 and related technologies. This role will work closely with technical, operational, and business teams to define strategy, oversee programme delivery, and drive change across the organisation. Key Responsibilities of the Programme Manager (Modern Workplace): Lead and manage the delivery of Modern Workplace programmes and projects across multiple workstreams. Work with cross-functional teams to ensure outcomes are achieved on time, within scope and budget. Manage risks, issues, and dependencies, escalating where appropriate to ensure programme success. Drive adoption of Microsoft 365, Intune, Entra ID, and other workplace technologies across all business functions. Provide leadership to other project managers and offer line management support as required. Engage stakeholders at all levels, acting as a critical partner to the Head of Modern Workplace and Operations. Support the development and execution of the strategic roadmap for Modern Workplace tools and systems. Analyse business processes and functional requirements, translating them into effective technical solutions. Key Requirements of the Programme Manager (Modern Workplace): Extensive experience in programme management, with a proven track record delivering complex technology change programmes. Deep knowledge of Modern Workplace technologies, including Microsoft 365, Intune, Entra ID, and related Microsoft stack tools. Experience with integrations and migrations from on-premise solutions to Microsoft 365. Strong stakeholder engagement skills, with gravitas to influence senior leaders. Proficient in risk management, planning, tracking, and reporting across programmes and projects. Excellent leadership and people management skills, including coaching and developing project managers. Familiarity with agile change management and end-to-end technology lifecycle management. Strong problem-solving, decision-making, and communication skills. Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you k

Programme Manager (Modern Workplace) London Permanent - Hybrid VIQU have partnered with a leading UK organisation to recruit a Programme Manager with strong expertise in the Modern Workplace stack . This is a high-profile role within the CIO function, leading transformation across Microsoft 365, Intune, Entra ID and associated technologies. The successful candidate will combine delivery leadership with the ability to influence technology direction, shape strategy, and drive adoption across the business. Key Responsibilities of the Programme Manager (Modern Workplace) Lead end-to-end delivery of Modern Workplace transformation programmes across multiple workstreams. Define strategy and roadmap in partnership with technical leads, platform owners, and enterprise architecture. Drive adoption of Microsoft 365, Intune, Entra ID and wider EUC technologies across all business functions. Manage and coach project managers, providing leadership and governance across delivery. Engage with senior stakeholders to secure buy-in, influence decision-making, and report on progress. Oversee integrations and migrations from on-premises to Microsoft 365. Anticipate business needs and balance priorities with technical, financial, and operational considerations. Ensure risks, issues and dependencies are identified, tracked, and resolved to enable successful outcomes. Key Requirements of the Programme Manager (Modern Workplace) Proven track record delivering large-scale Modern Workplace programmes with expertise in: Microsoft 365 (Teams, SharePoint, Exchange Online, OneDrive) Intune (device and application management) Entra ID / Azure AD End-user compute migrations, integrations, and adoption programmes. Strong understanding of workplace technologies and how to shape strategy and roadmaps to support business transformation. Excellent stakeholder engagement, with gravitas when influencing senior leaders. Experience delivering change programmes within complex, multi-stakeholder environments. Skilled in programme governance, risk management, and managing multiple delivery teams. Strong communication, leadership, and problem-solving skills. If you are interested in this Programme Manager opportunity - select Apply now to speak with VIQU IT

Service Desk Analyst – Worthing – 6 Month Contract - Hybrid My client is looking for a Service Desk Analyst to manage BAU workload and ticket excess. The ideal candidate will be a personable Service Desk Analyst with a professional passion for providing high quality IT support services. Key responsibilities of the Service Desk Analyst: - Handling 1 line support tickets. - Provide first point of contact IT support for users across the business. - Log, categorise, and prioritise incidents and service requests. - Joiners Leavers Movers (JLM) - Escalating complex issues to senior teams. - Access Requests. - Setting up devices. Service Desk Analyst Experience/Technologies: - Must have experience using the Microsoft stack including Office 365 – Administration and support. - Active Directory – User support. - Understanding of Windows 10/11 operating system – Administration and support. - Excellent communication skills. The Successful Service Desk Analyst will be working 2 – 3 days Onsite in Worthing. Apply now to speak with VIQU IT in confidence about this Service Desk Analyst opportunity. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.