Find your next tech and IT Job or contract in Wales
Discover the latest IT & tech jobs in Wales, with a growing focus on software development and IT services.
Your search returns 24 results.
Job Vacancy
Product Development Engineer
Published on
£43,649
Wales, United Kingdom
Job Title: Product Development Engineer Location: Glascoed Salary: £43,649 (dependent on skills and experience) What you'll be doing: Assisting product design and system engineering activities for new and legacy products The configuration and maintenance of engineering Bills of Materials (BOM) for products Facilitating product design and evaluation/ down selection e.g. Pugh Matrices, Fault Tree Analysis (FTA), Design Failure Modes and Effects Analysis (DFMEA) Process design, definition and critical evaluation e.g. Process Failure Modes and Effects Analysis (PFMEA), Process Control Plans (PCP) The management of suppliers, both internal and external, to ensure that development activities are completed to time and schedule Lifecycle management (contributing towards design reviews) from concept to disposal Contribution to the Risk Management process Working as part of an integrated project team, including regular engagement with project management, procurement (supply chain) and operations Your skills and experiences: Essential: Degree/HND/HNC or equivalent qualification or experience within mechanical engineering Demonstrable mechanical engineering experience Ability to read and understand engineering drawings and models Capability/experience of producing high-quality technical reports Desirable: A working knowledge of systems engineering and engineering design Working knowledge of risk management Knowledge of munitions design and manufacture Familiarity with the Life Cycle Management (LCM) process Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Medium Calibre Team: As a Product Development Engineer, you will have responsibility for the coordination of activities undertaken by specialist engineers as well as carrying out the project-specific activities defined by project plans/ tasks to develop defence products. This role will provide you with the unique opportunity to work with the design of defence products, as well as the chance to witness the product trials. You will have a really broad scope of work with good variation of day-to-day activities and involvement across the whole product lifecycle. There are a number of different routes available for future career progression, where the provision of training can be tailored towards your individual aspirations Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date 5th January 2026
Contractor job
AWS Solutions Architect - Hybrid
Published on
12 months
£450-500
SA1 6HF, Swansea, United Kingdom
Hybrid
Role : AWS Solutions Architect Location : Hybrid working - 2 days on site in Swansea and 3 days working from home Duration : 6 months initially with view for extensions Rate : £500 pd Inside IR35 We are seeking an experienced Solutions Architect with strong digital engineering experience and a deep understanding of cloud-native solution design. The ideal candidate will have broad exposure across modern software delivery, AWS cloud services, enterprise integration, and solution reference architectures-including the creation, evolution, and harvesting of architectural building blocks and patterns. Experience in payments or financial-services platforms is highly desirable. Key Responsibilities Solution Architecture & Design * Lead end-to-end solution architecture for digital products and services, ensuring alignment with business objectives, technical strategy, and enterprise standards. * Define and document high-level and detailed solution designs, including integration models, data flows, security patterns, and deployment architectures. * Shape and maintain solution reference architectures, including reusable patterns, standards, and guidelines. * Experience of working with development teams to harvest and identify patterns and best practice. Cloud Architecture (AWS) * Design scalable, secure, and cost-efficient AWS-based solutions using services such as EC2, ECS/EKS, Lambda, API Gateway, DynamoDB/RDS, CloudFront, S3, IAM, and others. * Ensure solutions follow cloud-native principles, including observability, resilience, automation, and DevOps best practices. * Collaborate with cloud platform teams to influence cloud governance, guardrails, and environment standards. Collaboration & Stakeholder Engagement * Partner with product managers, engineering leads, UX designers, and security teams to ensure coherent solution design and delivery. * Translate business requirements into architectural blueprints and technical roadmaps. * Provide thought leadership, mentoring, and architectural guidance across multiple product squads or projects. Technical Governance & Standards * Drive adherence to architecture standards, security policies, and technology governance processes. * Contribute to architectural review boards and provide oversight for critical design decisions. * Conduct solution assessments, risk evaluations, and technical due diligence. Payments (Preferred) * Leverage knowledge of payments processing, digital wallets, card schemes, authentication (3DS), PCI compliance, and related domains to shape robust and secure payment solutions. * Partner with payments product teams to architect scalable and resilient payment flows and APIs. Required Skills & Experience * 5-10+ years in software engineering and solution architecture roles within digital or enterprise environments. * Strong experience with AWS cloud architecture, cloud-native application design, and infrastructure-as-code (e.g., Terraform, CloudFormation). * Proven experience designing distributed systems, microservices, APIs, and event-driven architectures. * Demonstrated ability to develop and maintain reference architectures, architectural patterns, and reusable components. * Strong collaboration experience with engineering teams and cross-functional stakeholders. * Excellent communication skills with the ability to simplify complex technical concepts for non-technical audiences. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
Lead Developer Legacy Shared Services - IPO - G7
Published on
DevOps
£66k-78k
Newport, Wales, United Kingdom
Hybrid
Main duties consist of but are not limited to: Technical As Tech lead be responsible for the team’s design, coding, testing and documentation of small scale to large, complex or mission critical applications and solutions using C#, , MVC, SQL Work in a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are defined and adhered to. Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Act as a technical coach or mentor, instilling a continuous improvement ethos, and explore opportunities to improve processes and ways of working. Behavioural Understanding yourself to be a technical leader (and the impact of your behaviour on others in a project team focused on results) Work alongside the Head of Existing Systems and People Manager to provide guidance and facilitate issue resolution on a day to day basis Share knowledge and expertise with your wider team. Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends
Job Vacancy
Embedded Systems Team Lead
Published on
£40k-50k
CF5 1HU, Cardiff, United Kingdom
Embedded Software Systems Team Lead Cardiff - On-Site £40,000 - £50,000 + Holiday + Training + Generous Pension This is an excellent opportunity for an embedded software engineer looking to work within a world leading organisation that will offer you the chance to work on technically fascinating projects. This company are a well-known market leader who have a long history in pioneering new technologies and have been a major player in the consumer electronics market for decades. With a global reach and a diverse product range, they continue to be a leading force in the industry. In this varied role you will be responsible for planning and undertaking verification testing of integrated systems to ensure that the systems are functioning as expected. Equally, you will play a part in managing the delivery of embedded systems from trial to production, incorporating areas such as risk, cost and quality. The ideal candidate will have a strong knowledge and proven ability with Embedded C, and have previous experience with Enterprise Architect, utilising Simulink and MATLAB. Another aspect of the role will require you to have experience with communication protocols such as I2C and experience with microcontrollers. This is a fantastic opportunity for an Embedded Software Systems Engineer to join a company focusing on cutting edge technology and offering great progression. The Role: - Plan and conduct verification testing of integrated systems. - Ensure systems function as expected. - Manage embedded systems delivery from trial to production. - Consider risk, cost, and quality factors. The Person: - Strong knowledge and ability with Embedded C. - Experience with Enterprise Architect, Simulink, and MATLAB. - Understanding of communication protocols like I2C. - Experience with microcontrollers. - Previous experience working within a Team Lead or Management position. Reference Number: BBBH265958 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Job Vacancy
Service Desk Team Manager
Published on
Bridgend, Wales, United Kingdom
Are you ready to take ownership of your career, solve real-world challenges and be part of a supportive, innovative team? At CGI, we empower you to grow, think creatively and make a difference. We’re recruiting for Service Desk Team Managers to join our 5* Service Desk and play a vital role in delivering exceptional IT support to our valued clients over the phone. Our clients include Council Workers supporting major cities, Government agencies and large UK commercial businesses. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the role - All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level.
Job Vacancy
Ruby Developer
Published on
3 months
SA1 6HF, Swansea, United Kingdom
Role: Ruby developer Rate: Inside IR35 Location: 2 days a week onsite in Swansea Duration: Till the end of March initially SC clearance required Ruby on Rails Kibana Instana Pagerduty Argo/Kargo ServiceNow Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
Application Support Manager (Security Clearance)
Published on
Bridgend, Wales, United Kingdom
At CGI, we’re shaping the future of critical national services through technology, innovation, and partnership. As an Application Support Manager, you’ll lead a talented second-line support team delivering robust, high-performing applications for the Enhanced Live Medical Services (ELMS) programme — a key pillar in safeguarding the UK’s national infrastructure. This role offers the opportunity to make a tangible difference every day, ensuring service reliability, optimising performance, and driving continuous improvement. You’ll thrive in a collaborative, solution-focused environment where ownership, creativity, and support empower you to deliver meaningful impact and shape the future of secure service delivery. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Onsite requirements in the Bridgend ofice.
Job Vacancy
Cyber Security Engineer
Published on
£32k-37k
CF31 3HL, Bridgend, Wales, United Kingdom
Job Title : Cyber Security Engineer Location: Bridgend, South Wales Salary: £32,000 - £37,000 per annum Job Type: Full Time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role As a Cyber Security Engineer at Flotek, you will play a pivotal role within our dedicated IT Engineering team. You will be responsible for the delivery and ongoing improvement of robust security solutions, ensuring that every project and operational process meets the Flotek standard for cyber resilience. Your responsibilities will include not only maintaining and exceeding established security benchmarks for our partners for Cyber Essentials and Cyber Essentials+ audits and certifications, but also actively identifying opportunities for process improvement and risk reduction. Collaboration is at the heart of this role-you will work in close partnership with the IT Delivery Manager and IT teams. Your expertise and proactive approach will help shape the future of our cyber security posture, ensuring our partners and internal teams consistently receive exceptional support and protection. Responsibilities: Reporting to the IT Delivery Manager Stay updated on industry trends, threat intelligence and Flotek security technologies Responsible for giving world-class service at all times Responsible for communicating with clients and internal project managers. Responsible for delivering CE, CE+ audits, remediations and certification Lead and support the implementation of security controls, monitoring, and incident response processes. Conduct / facilitate vulnerability assessments, penetration testing, and risk analysis to identify and remediate threats. Maintain and improve security documentation, including policies, procedures, and incident reports. Be part of a team that manages security patching policies and updates Provide technical guidance and training to end users and internal teams on security best practices. Support the installation and configuration of security software and hardware, including firewalls, endpoint protection, and SIEM tools. Ensure compliance with relevant standards and frameworks (e.g., ISO 27001, Cyber Essentials). Mentor and support the growth of aspiring cyber security professionals within the team. Work with 3rdparty security providers to ensure partners technology systems are well protected from security threats and vulnerabilities. What we're looking for: A positive attitude with a can do approach to everything! Excellent communication skills and the ability to explain technical concepts to non-technical audiences. Previous experience in a cyber security or IT security role within a technology-driven business. Experience in Auditing partners IT estates for Cyber Essesntials and Cyber Essentials+ Experience using RMM tools Experience in administering Microsoft Update and 3rdparty patching policies Strong technical ability to diagnose and resolve security incidents efficiently. Experience using security monitoring and incident management tools. Partner-focused mindset to understand and address user and client security needs. Experience in staying educated on IASME certification requirements and changes Excellent organizational skills and the ability to prioritise work effectively. Willingness to travel to partner sites across the UK as needed. Full UK Driving Licence. Desirable to hold current security accreditations e.g.Comptia Security+, CYSA+ Benefits Salary dependent on experience within range of £32,000 - £37,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Candidates with the experience or relevant job titles of Cyber security Engineer, Cyber Engineer, Cyber Auditor, CE Auditor, Cyber Essentials engineer MPS Engineer, Field Engineer, IT Engineer may also be considered for this role.
Job Vacancy
Software Firmware Engineer
Published on
£45k-70k
Torfaen, United Kingdom
Help shape the next generation of intelligent LED cabin lighting for commercial aviation. This is a hands-on role building robust, real-time embedded software from the ground up, from architecture and algorithms through to implementation, verification, and delivery for safety-critical use. What you'll do 🛠️ Own the architecture & design: Define software structure, interfaces, and interactions with hardware and other systems; produce design docs and lead peer reviews. Build from first principles: Develop bare‑metal/RTOS firmware in C for microcontrollers and programmable logic devices. Low-level development: Write drivers and real-time control software; interface with peripherals (e.g., temperature sensors, I²C, SPI, UART, CAN). Platform fundamentals: Develop and maintain bootloaders, secure update mechanisms, and modular, object‑oriented components where appropriate. Hands-on debug: Triage HW/SW interactions using oscilloscopes, logic/protocol analysers; comfortable doing fine soldering/rework as needed. Verification & documentation: Deliver fully documented designs, implementation plans, and contribute across unit, integration, and system testing. Technical leadership: Mentor a graduate software engineer and set engineering standards within the team. What you'll bring 🧠 Essential ✅ Significant experience (ideally 10-15 years ) in embedded software/firmware for real-time or bare‑metal systems. Expert-level C for low-level embedded development; strong microprocessor/microcontroller architecture knowledge. Proven delivery of drivers, peripheral bring-up, and hardware integration. Lab confidence: oscilloscopes, logic/protocol analysers; comfortable with board-level investigation and occasional soldering. Version control ( Git ) and Agile practices. Clear, methodical documentation and the ability to own solutions end‑to‑end. Strong communication and the autonomy to hit the ground running. Desirable ⭐ Safety-critical/high‑integrity experience (e.g. DO‑178C, ISO 26262, IEC 61508 ). FPGA or other low-level hardware programming exposure. CI/CD and automated test familiarity. Working arrangement 🧭 Onboarding: Expect to be on-site 4 days/week for the first 2-3 months to immerse in the lab, hardware, and product context. Thereafter: Hybrid pattern of 3 days a week with ongoing lab collaboration as projects require. Benefits 🎁 25 days annual leave (plus bank holiday) Company-wide Christmas shutdown (allocated from leave allowance) 5% employer pension contribution Annual bonus scheme based on company and individual performance 37.5-hour work week Early finish Fridays 1pm every week Free annual eye test Cycle to Work scheme Employee Assistance Programme (EAP) for confidential support If you thrive on low-level C, enjoy architecting clean solutions, and like rolling up your sleeves in the lab we'd love to hear from you! 📩 Apply now or get in touch for a confidential chat. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Premium Job
Job Vacancy
Lead Business Analyst
Published on
Agile Scrum
BI
Business Analysis
£53k-62k
CF14 3UZ, Gabalfa, Wales, United Kingdom
Hybrid
We have an exciting opportunity for an experienced Lead Business Analyst to join our Business Analysis team! The role is key in the identification, analysis, and delivery of requirements for our service teams whilst working in an Agile way using Scrum framework. We are looking for an enthusiastic and motivated team player with a passion for driving change, who can use their business analysis skills and expertise to coach and mentor others. If you are interested in this role and enjoy working in a fast-paced development environment, please keep reading to find out more! Our Lead Business Analysts play a key role in the identification, analysis, and delivery of requirements for these service teams whilst working in an Agile way using Scrum framework. We would love you to be part of our team. The Lead Business Analysts report to the Head of Business Analysis and work closely with stakeholders and aligned professions including Agile Delivery Management, Product Management, User Centred Design, Project Management, Architecture and Software Development. At this level, you will: Have expert Business Analysis skills. Be required to lead and coach others to increase professionalism. Be a confident communicator, able to clearly describe complex concepts to stakeholders across the organisation. Work with aligned professional communities. Oversee senior business analysts, their role, their assignments, development and performance. Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. The BCS International Diploma in Business Analysis is an essential requirement for this role. We cannot accept alternatives or part qualifications. To find out more click Apply !
Job Vacancy
Quality Test Engineer
Published on
6 months
CF5 1HU, Cardiff, United Kingdom
Remote
Role : Quality Test Engineer (Manual & Automation) Rate : £440 per day IR35 : Inside Working Practice : Remote Length : 6 Months This role offers a unique opportunity to leverage your experience in automation using Postman and other tools, while also playing a vital part in our manual testing requirements. We are particularly interested in candidates with experience migrating Cucumber (Ruby) automated tests into Postman, Playwright, or similar tools. Key Responsibilities Defining and maintaining an effective test strategy for the team Developing automated tests for new features and keeping existing automation packs up to date Migrating automated tests from Cucumber (Ruby) to Playwright, Postman, or Bruno, depending on requirements Performing functional and regression testing, using both manual and automated approaches Contributing to the design and development of new features and solutions Continuously improving existing automation frameworks through investigation and implementation of enhancements Reporting, tracking, and ensuring timely resolution of bugs Integrating both new and existing automated regression tests into GitHub CI/CD pipelines Collaborating closely with product owners, project managers, and other development teams to deliver high-quality products and enhancements Essential Requirements Strong collaborative spirit with a commitment to achieving the best outcomes for the team Broad technical expertise and enthusiasm for technology Ability to document test cases clearly and concisely for ease of understanding by other team members Solid experience in quality assurance (QA) and a deep understanding of QA methodologies Comprehensive knowledge of the software development lifecycle Proficiency in developing and executing automated tests using tools such as Postman, or transferable skills from similar tools Experience automating test execution using CI/CD tools such as GitHub Actions Experience working in or a strong understanding of agile methodologies, particularly Kanban or Scrum, and a willingness to work within such teams Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Job Vacancy
Customer Service Team Lead
Published on
£35k-40k
CF5 1HU, Cardiff, United Kingdom
Customer Service Team Lead Cardiff - Hybrid, 3 days in office £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead to join an exciting and rapidly growing company who will offer autonomy and the ability to bring your strategy, implementation and ideas to the team. This company deliver niche and popular software solutions for the fashion sector. All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business. In this role you will analyse, improve and help manage the customer support procedures ensuring the team are efficient and aligned with business objectives. You will be directly involved with customer support tickets and help lead the team to resolve issues. Working closely with various departments you will aim to provide solutions, enhance productivity and lead from the front. The ideal candidate will have proven experience as a Customer Support Team Lead or similar. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets. A great opportunity to join a thriving business where you will be given flexibility and autonomy. The Role: Analyse, improve, and manage customer support procedures to align with business objectives Handle support tickets directly while guiding the team in resolving customer issues Lead the support team by example, promoting efficiency and effective problem-solving Collaborate with other departments to develop solutions and boost overall productivity The Person: Proven experience as a Customer Support Team Lead or in a similar role Strong technical knowledge of SQL and practical experience with Jira Service Management Demonstrated ability to lead a team effectively while managing day-to-day support operations Hands-on experience handling customer service tickets alongside team leadership responsibilities
Job Vacancy
Project Security Support Officer
Published on
£43,649
Wales, United Kingdom
Job Title: Project Security Support Officer Location: Glascoed Salary: Circa £43,649 dependent on skills and experiences What you'll be doing: Assuring correct implementation of security tasks and coordinating security services based on relevant policies, standards, procedures and best practice Assessing the adequacy of the security measures within the project to ensuring that policies and procedures are up-to-date and take account of developments Provision of subject matter expertise on personnel, physical and/or information security processes and procedures Providing security advice and guidance to the project internal and external stakeholders and making recommendations to improve security solutions for the work stream Building effective relationships and coordination with key local functions and business representatives Deputising for the Project Security Lead as required Conducting musters of sensitive information/assets Occasional travel to sites may be required which would include overnight stays Your skills and experiences: Essential: Proven experience in a security or comparable role Must be able to attend Glascoed site a minimum of 3 days per week, up to 5 depending on business needs Shared ability to be on call Due diligence and attention to detail Ability to work on own and as part of a team Ability to communicate, written and orally, across the business and customers Desirable Recognised security qualification from a reputable body Experience in conducting threat assessments Knowledge of Access Control Systems Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Special Projects team: You will be appointed to a newly established project team, assuming responsibility for the delivery of security within the programme. Reporting directly to the Project Security Officer, you will be accountable for providing guidance to the team, enforcing security compliance, and developing policy. Your responsibilities will include the day-to-day management of security processes, risk identification and mitigation processes and supporting the PSO in the development of security infrastructures. The position will be based at the BAE Systems Land UK site in Glascoed, Monmouthshire on a five-day working pattern within a hybrid-working environment with occasional travel to other customer, manufacturing and test and evaluation sites. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 18th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JP1 #LI-Onsite
Job Vacancy
Product Development Engineer
Published on
£43,600
Wales, United Kingdom
Job Title: Product Development Engineer Location: Glascoed - Onsite only Salary: Up to £43,649 (dependent on skills and experience) What you'll be doing: Supporting the product design and systems engineering activities for new and legacy products Conducting and managing product and process design, development, test, manufacture and evaluation activities. Ensuring that safety remains the highest priority in the working practices of yourself and the team Conducting and managing trials in a safe and suitable manner, from planning through to trials execution to reporting and presenting conclusions Application of effective Engineering Governance throughout the product development lifecycle supporting design reviews from concept to disposal Configuration and maintenance of Engineering Bills of Materials for products Product design and evaluation / down selection e.g. Pugh Matrices, Fault Tree Analysis (FTA), Design Failure Modes and Effects Analysis (DFMEA) Support the generation of costed proposals for external customers Your skills and experiences: Essential: Proven record of supporting engineering teams and projects Strong Engineering skills: particularly the ability to identify issues, conduct technical analysis of causes and identify solutions Desirable: Experience of product design analysis techniques (Pugh, DFMEA, FTA) Experience of process design analysis techniques (PCP, PFMEA) Knowledge of munitions design and manufacture Safety Management - IOSH Managing Safety/NEBOSH Certificate Experience and knowledge of manufacturing in a high hazard environment A working knowledge of Systems Engineering and Engineering design Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Artillery, Tank and Mortars (ATM) team: You will provide engineering support to the ATM team to ensure the delivery of projects within the team. Working with the Portfolio Manager and reporting to the Senior Product Engineer, you will be responsible for ensuring that the programmes/projects include appropriate engineering development activity to achieve a robust solution The activities will be planned with robust estimates for completion with sound risk mitigation built in. The position will be primarily based at the BAE Systems Land UK site in Glascoed, Monmouthshire on a working pattern within a hybrid-working environment, occasional travel to other customer, manufacturing and test and evaluation sites will be necessary Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date 13th November 2025
Job Vacancy
Senior Control Systems Engineer
Published on
£55,869
Wales, United Kingdom
Job Title: Senior Control Systems Engineer Location: Glascoed Salary: Circa £55,869 dependent on skills and experiences What you'll be doing: Designing, programming, and commissioning industrial control systems including PLCs, SCADA, DCS, and HMIs, Ensuring compliance with industry standards, safety regulations, and company policies Developing and maintaining control logic, wiring diagrams, and documentation for automation projects Troubleshooting, diagnosing, and resolving control system issues to minimize downtime, Performing system testing, validation, and calibration to meet operational and safety standards Supporting continuous improvement initiatives by analysing system data and recommending enhancements, Providing technical support and training to operations and maintenance personnel Managing vendor relationships and overseeing installation and integration of control hardware and software Maintaining up-to-date knowledge of emerging technologies and best practices in industrial automation Your skills and experiences: Bachelor's degree in Electrical Engineering, Control Systems Engineering, Automation, or a related field, or Time served apprenticeship via an approved body or organisation with experience Proven experience in industrial control system design, programming, and troubleshooting, Proficiency with standard PLC and safety PLC platforms (e.g., Allen-Bradley, Siemens, Schneider Electric). Including safety PLC Familiarity with safety standards such as IEC 61508/61511, EN ISO 13849-1, ISA/IEC 62443, or equivalent, & Familiarity with SIL proof tests in line with IEC 61508/61511 Strong communication skills and ability to work collaboratively in a team environment Willingness to work on-site and occasionally outside regular business hours if needed Good standard of PC literacy MS Office Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Special Projects team: You will be appointed to a newly established project team, assuming leadership responsibility for the delivery of individual work packages. Reporting directly to the Senior Maintenance Engineer, you will be accountable for ensuring the rigorous derivation and execution of the programme to achieve a robust and effective solution. Your responsibilities will include the meticulous planning of activities, providing sound and realistic completion estimates, and integrating appropriate risk mitigation measures to proactively address potential challenges. The position will be based at the BAE Systems Land UK site in Glascoed, Monmouthshire on a five-day working pattern with occasional travel to other customer, manufacturing and test and evaluation sites. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 13th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JP1 #LI-Onsite
Job Vacancy
Senior Engineer, Process Assurance
Published on
£55,869
Wales, United Kingdom
Job Title: Senior Engineer, Process Assurance Location: Glascoed Salary: Circa £55,869 depending upon skills & experience What you'll be doing: Implementing, promoting and assuring the integrity of manufacturing processes, Process Integrity covers process safety matters predominantly, but the role will grow to cover process environmental and security issues Ensuring that manufacturing processes, facilities and equipment for both legacy and future products comply with appropriate statutory, corporate and contractual safety requirements Acting as the functional safety Subject Matter Expert for Engineering and the approver of Technical Requirements Specifications for facilities and equipment during the Process Concept, Design, Commissioning and Handover phases, Process Routine Operation phase & Process De-Commissioning phases Reviewing and assuring Process Flow, PFMEA and Process Control Plan documentation Assuring appropriate planning for preventative maintenance has been conducted Supporting and providing advice to project and site staff to ensure the generation of process safety deliverables and assure their credibility Your skills and experiences: Essential: Science or Engineering degree, HND or equivalent - Manufacturing/Electrical/Mechanical (achieved or working towards) Proven experience within a manufacturing environment - Process/ Aerospace/Automotive Desirable: Deriving and setting safety criteria using industry standards and best practice Deploying the principles of functional safety, its lifecycle and the standards appropriate for munitions Applying a range of techniques in conducting hazard identification and analysis and risk assessment Analysing and applying risk controls within a structured safety management process, ideally in a high hazard environment Producing robust and compelling ALARP and safety arguments Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Special Projects team: You will be integrated within a newly established project team as the Senior Engineer, Process Assurance, a key role in maintaining process integrity, ensuring consistent application of engineering standards, and driving operational excellence. You'll work with a wide range of stakeholders to identify process risks, implement corrective actions, and embed a culture of continuous improvement. Acting as the functional safety subject matter expert for Engineering, you'll provide assurance that products and processes meet internal, customer and regulatory expectations. The position will be based at the BAE Systems Land UK site in Glascoed, Monmouthshire on a four-day working pattern within a hybrid-working environment with occasional travel to other customer, manufacturing and test and evaluation sites. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 17th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JP1 #LI-Onsite
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