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Reporting to the Infrastructure Operations Manager you will share responsibility for infrastructure solutions/systems across a range of technologies. You will collaborate with teams across the organisation to design and support new solutions. For more information about the post and information about the team, please access the full job description for this post. Please note that if you don't have Office 365 installed on your device, this can be opened using your browser. Benefits of joining us at Historic Environment Scotland Enrolment onto a Civil Service Pension scheme – 28% employer contribution 25 days annual leave, pro-rata (increasing to 30 days after 3 years) + 11.5 public holidays Reimbursement for relevant professional subscriptions Support for further education and personal development Study leave for work related courses Flexible working hours (where appropriate) Free entry to all of our properties (with up to three guests) Free entry to English Heritage, Manx and Cadw properties Key Responsibilities of this role deployment, configuration, monitoring, and second- and third-line support of a wide range of infrastructure services, including Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Azure AD), on-premises Active Directory, virtualisation platforms (VMware), and backup solutions such as Commvault, Cohesity, and Druva. managing monthly server patching, endpoint protection, and legacy on-premises technologies including SAN and physical servers. managing DNS, certificates, and domains. support basic Linux administration liaise with third-party vendors to ensure service quality lead on implementing cybersecurity standards and email security protocols such as DKIM/DMARC

Support and development of Scottish Government iTECS managed digital applications integrations architecture, including Oracle Cloud (OIC). Support the strategic management, delivery and maintenance of integrations managed by the SG as defined in the integrations catalogue, coordinating and advising on best practice as necessary. Review existing build pipelines, and make recommendations to improve code reuse, increase performance, tighten security, and optimise deployment performance. Support and agree strategies and technology that ensures the seamless integration of data. Support the provision of technical support and resolution for all digital integration incidents, problems and changes. Work closely with the Technical Delivery Manager and other specialists such as developers, engineers and programmers to ensure successful integration outcomes. Represent iTECS on various fora and boards as necessary.