Le poste IT Support Engineer (EN/GER)
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As an IT Support Engineer you will:
Log customer requests and analyze reported issues.
Provide support for various customer-specific applications (DE. & EN.).
Perform troubleshooting and assist in problem resolution.
Collaborate with helpdesks and work together on tickets.
Organize knowledge transfers and maintain the knowledge base
Offer:
Salary: Approximately €55,000 per annum
Options for remote (50%) or on-site work
Assistance with finding accommodation
Meal vouchers
Company benefits
Free parking
Flexible working hours
Interested in finding out more? Feel free to apply with your updated resume.
CONFIDENTIALITY GUARANTEED -
We will treat your application confidentially. However, you are welcome to mention them to your friends and family if they match the profile we are looking for in this position.
Profil recherché
Your qualifications include:
Clear technical understanding with the ability to grasp relevant contexts.
Excellent communication skills in German and English.
Ability to identify and solve technical problems efficiently.
Previous experience in customer support or IT related activities is an advantage.
Environnement de travail
Client:
The company specializes in consulting, development and integration of DMS and ECM solutions and supports international corporations as well as medium-sized companies in their projects from their locations in Luxembourg and Germany and implements them successfully.
Location: Wecker (LU)
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IT Support Engineer (EN/GER)
EYETECH SOLUTIONS