Mission freelance Service Designer

***SC CLEARED***
Service Designer
6 Month contract initially
Based: Remote
Rate: £Market rates p/d - (via Umbrella company)

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Service Designers to join the team.

Key Skills & Experience:
Service Designer with extensive experience in the Public Sector, and with Government Digital Services.
* lead the service design of end-to-end services that meet user needs and deliver policy intent
* lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys
* map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies
* collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design
* design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow)
* map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is'
* develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format
* facilitate workshops and co-creation sessions with stakeholders and users
* align service design with organisational goals, technical constraints, and delivery capabilities
* advocate for user-centred and inclusive design practices across the organisation
* support the development of service strategies and roadmaps for transformation
* track pain points outside of scope of current delivery for future consideration
* mentor and guide less senior service designers and contribute to the wider design community
* ensure services are designed for scalability, sustainability, and continuous improvement?

This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible.


Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.