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We’re looking for a Corporate Technical Support Engineer with a real drive and passion for excellent user experience. The role resides within our Corporate Technical Support team who are responsible for resolving service calls relating to the use of IT devices and their applications, including mobile phones, laptops, tablets, and desktop computers. You will be interacting with users across numerous communication channels, both virtual and face-to-face i.e. Microsoft Teams/Outlook, ServiceNow or our Tech bars. Some elements of this work can be physically demanding and involve lifting and installing equipment such as Monitors/personal computers and supporting meeting room equipment. As a member of the Corporate Technical support team, you will be supporting and maintaining new and existing services, products, and platforms. The ideal candidate would have an interest in end user computing and mobile device management. Our team culture is based around agile working and providing excellent service to both our internal and external customers. Responsibilities As a Corporate Technical Support Infrastructure Engineer your responsibilities will include but are not limited to, for the services, products and platforms supported: Responding to incidents, requests and changes. Monitoring the configuration, availability, security, capacity and performance. Engaging in continuous improvement activities. Tracking the life cycle of assets from acquisition through to disposal applying quality updates to asset records. Maximising the use of tools and technologies to deliver operational excellence. Engaging in wider communities of practice, identifying good practices we can adopt and sharing our experiences.

FIS Integrity -Treasury and Risk Management System Support Analyst Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 1st to 3rd level implementation and support position. The Client may consider experience of FIS Quantum as well. Experience of software development skills with Python, C# .net, C++ and SQL Server would be very useful for this role. Role Description This is a full-time hybrid role for an FIS Integrity System Treasury and Risk Management System Support Analyst to be based in London with flexibility. The Client may consider remote working in exceptional situations. The analyst will be responsible for providing technical support, troubleshooting issues related to the Treasury and Risk Management system (Integrity), and ensuring system stability. Daily tasks include resolving technical queries, conducting system analysis, offering guidance to users, and proactively identifying process improvements to optimize workflows. Ideally have been involved in end-to-end implementation and enhancement of FIS Integrity for banking and treasury clients globally. Lead requirements analysis and translated complex treasury and capital markets processes into functional system designs. Research and document client needs processes relating to system design or enhancements. Facilitate client workshops and training, supporting successful go-lives and post-implementation adoption. Build and support system integrations with third-party platforms including SAP, Bloomberg, Reuters, FXALL, 360T…etc. Configuration of payment processes such as Swift Develop and execute test plans and UAT, performing manual financial validations to ensure accuracy and compliance. Design custom data sources and reports beyond standard product offerings to meet client regulatory and operational needs. You will ideally have experience of ATS training. Qualifications · Proficiency in Technical Support, Troubleshooting, and resolving system issues · Strong background in Information Technology and Operating Systems · Exceptional Analytical Skills to interpret data and identify solutions · Effective communication and problem-solving abilities · A bachelor's degree in a related field such as IT, Computer Science, or Engineering · Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable · A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £60K - £80K. Do send your CV to us in Word format along with your salary and availability.

Systems Engineer (Eligible for DV Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London We are looking for a Systems Engineer who is looking to work with sophisticated technology and to be a part of a business who is at the forefront of their industry. With more than five decades of experience in government and maritime mobility, the company delivers high-quality maritime technology and satellite solutions across both Geostationary and Low Earth Orbit networks, working closely with leading satellite operators and a broad ecosystem of manufacturing partners. In this role, you will work within MOD teams to ensure systems operate reliably and remain stable, with minimal direct customer interaction as most customer-facing activity is managed through the NOC across first-, second-, and third-line support. System queries and incidents are initially handled by the NOC, with your involvement focused on providing deep technical support for complex issues such as software defects, network faults, or major service incidents. You will also contribute technical expertise to projects and bid activities and support the contracts team by providing technical guidance to ensure requirements are clearly understood and accurately addressed. The ideal candidate will have strong hands-on experience with Cisco networking technologies, with additional experience in Juniper or Fortinet environments (Juniper preferred), and the ability to provide deep technical support for complex network and system issues. Eligibility for DV (Developed Vetting) security clearance is essential. Previous experience working within MOD or government environments is beneficial but not mandatory, and the role suits someone comfortable working with minimal customer interaction while collaborating closely with NOC, project, and contracts teams. We value engineers who are hands-on, detail-oriented, and comfortable working with a range of technologies and protocols across both Cisco and Juniper or Fortinet platforms. The role: Systems Engineer Work within MOD teams to ensure systems operate reliably, remain stable, and perform as expected Provide deep technical support for complex system issues, including software defects and network related faults Assist the contracts team by providing technical clarification to ensure contractual requirements are clearly understood and met Contribute technical expertise to projects and bid activities, supporting design and delivery Support high-severity incidents escalated from the NOC where system degradation or outrages occur The person: Strong hands on experience working with Cisco Hands-on knowledge of Fortinet or Juniper (Juniper is preferred) Cisco CCNA or equivalent experience or Juniper at a similar level Eligible for DV Clearance Reference Number: BBBH - 271650 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. We ensure that we’re aligned to the Department's Technical Reference Architecture (TRA) and Security and Compliance Standards in all stages of development and delivery. This is an exciting time to be part of what is effectively an enterprise-scale tech company in the heart of government. Role & Responsibilities Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service or solution technical support and assistance to junior staff and users and undertake line management responsibilities. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Responsibility for management and resolution of Incidents for Public Cloud hosted technologies, products, and services.

As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of role modelling Infrastructure solutions which adhere to best practice, with a focus on operational stability, resilience, and availability. This position will collaborate with Architects, Site Reliability Engineers, Delivery Managers, and Product Managers, who all support the implementation and operation of Cloud hosted products and services. We ensure that we’re aligned to the Department's Technical Reference Architecture (TRA) and Security and Compliance Standards in all stages of development and delivery. This is an exciting time to be part of what is effectively an enterprise-scale tech company in the heart of government. Role & Responsibilities Support the design and implementation of Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps. Responsible for operational management of Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance. Provide specialist service or solution technical support and assistance to junior staff and users and undertake line management responsibilities. Development and implementation of service improvement plans to address identified issues for Public Cloud hosted technologies, products, and services. Responsibility for management and resolution of Incidents for Public Cloud hosted technologies, products, and services.

Oracle Developer (Fusion/CX Sales) Remote £60,000 - £70,000+ Bonus + Training This is an excellent opportunity for an Oracle Developer who has a strong understanding of Oracle Fusion Cloud to join a business at an exciting time of growth. This role offers a varied and interesting position where you will have freedom to work on bespoke projects. This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software. In this varied role you will be responsible for developing Oracle applications, collaborating with business stakeholders to translate requirements into technical specifications. Equally, you will implement and customise Oracle solutions using OAF, Reports, and BI Publisher, ensuring seamless integration and optimal performance. Lastly, you will provide ongoing technical support to customers and participate in testing & validation to maintain quality standards. The ideal candidate will have a proven track record in Oracle application development where you can demonstrate expertise in PL/SQL and Oracle Fusion Cloud. Equally, showing clear knowledge of Oracle Integration Cloud and OAF is beneficial to the position and it would be desirable to have previous experience with Oracle SOA Suite. Lastly, familiarity with Agile development and Oracle qualifications are not essential but would be desired. This is a fantastic opportunity for an Oracle Developer looking for a role that will involve a variety of different tasks and brings the opportunity to work within a business that heavily invests in training for its staff. The Role: Develop and maintain Oracle applications Translate business requirements into technical specifications Implement and customise Oracle solutions Provide technical support and quality assurance The Person: Proven track record in Oracle application development Knowledge of CX Sales. Expertise in PL/SQL and Oracle Fusion Cloud Knowledge of Oracle Integration Cloud and OAF Familiarity with Agile development and Oracle certifications (desirable) Reference Number: BBBH271522 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.