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You will be joining FCDO at a time of transformation with the opportunity to shape digital tools to support front line delivery. As we transition our internal systems, land new digital products and expand the scope of some of our existing digital platforms, we are building an expanded product function to design and integrate our products, spot efficiencies in existing processes and continuously improve our digital services to provide the best user experience. As a Product Manager, you will lead and be responsible for a group of digital products. Working with multi-disciplinary teams across the Directorate, you will apply knowledge of our customers and business goals to frame problems and set priorities for the development of new products. You will build strong relationships with FCDO programme and policy staff across our overseas networks and central teams to support internal communications, use feedback to evaluate our products and to help the FCDO achieve its goals in a more efficient and effective way. Importantly, you will also care about the people our services deliver experiences for and define what success looks like for them. You will work in an innovative Digital, Data and Technology team, exposed to methods and frameworks that will allow you to build a knowledge base to accelerate your career. 10% of your time will be for learning and development; you will have access to resources through the FCDO's International Academy and the Government Digital Service, which cover on-the-job learning, coaching/mentoring and formal training. Roles and Responsibilities All the roles will be responsible for building out new platforms for FCDO and understanding how we get best value out of them across the organisation. The roles will focus on the following platforms: Digital Products and Services : We create and continuously improve the digital products that underpin the FCDO’s global mission – from responding to crises and supporting British nationals overseas to driving international development and hosting major diplomatic events. Our portfolio includes tools such as products for managing official visits and high‑level engagements, knowledge and content platforms, and data and insight solutions. Live service products including end user devices and applications, networks and infrastructure. This includes hardware such as laptops, desktops and mobiles and applications such as ServiceNow and M365 including co-pilot and in house developed applications for use across the FCDO. Consular Products : This includes a diverse portfolio of public facing digital services for example applying for an Emergency Travel Document, or contacting the FCDO for Consular Assistance, as well as the products used by our overseas network to directly support their Consular work such as our core case management platform, and appointment booking system. The successful candidate will: Have ownership of Products – creating and communicating a strategy, managing our digital products through discovery, design and completion. Oversee product development work – acting as Scrum Master to coordinating work across Agile multidisciplinary teams, using, for example DevOps and/or Kanban tools. Apply user-focused design – using user research and business analysis to determine customer needs and prioritise software development work. Problem solve – devising strategic rather than short-term tactical digital solutions, identifying efficiencies in our products and understanding how each contributes to the programme delivery space. Evaluate digital products – defining measures of success against Delivery Platform strategy and business requirements. Please note that some roles may have line management responsibilities. You will be required to travel between the UK offices every month, to collaborate with colleagues. Overseas travel is likely to be infrequent, and duration of the trip will depend on location.

IT Infrastructure Operation s and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key 3 party operational infrastructure vendor management - i.e. management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

Key Responsibilities : Helpdesk Leadership & Support: Act as the first point of contact for IT-related issues, providing Level 1 and Level 2 support. Supervise and coordinate helpdesk activities to ensure timely resolution of incidents. Guide and assist users with troubleshooting, installations, and configuration of hardware and software. Prioritise and manage requests effectively to maintain smooth operations. System Administration & Security: Maintain and monitor Windows-based systems and networks. Ensure firewall compliance and implement security best practices. Oversee daily backups and guarantee data integrity. Manage system updates and antivirus protection. Reporting & Continuous Improvement: Track and analyse monthly KPIs related to IT performance and user support. Identify areas for improvement and propose solutions to enhance infrastructure reliability. Participate in IT projects such as migrations, automation, and security upgrades. Automation & Optimisation: Develop simple macros or scripts to streamline repetitive tasks. Support digitalisation initiatives within the company.

cription de la prestation et du contexte opérationnel : Le département Identity and Access, rattaché à la division Network & Cyber Security, a pour mission d’assurer la conception, le déploiement, l’exploitation et l’évolution des services d’annuaire et de gestion des identités au sein du Groupe. Ces services constituent un pilier essentiel de la cybersécurité, garantissant la disponibilité, la confidentialité et l’intégrité des accès aux systèmes d’information. Dans un contexte marqué par une transformation digitale d’envergure, l’adoption d’environnements hybrides (on-premises / cloud) et le renforcement des exigences de conformité, l’équipe Active Directory joue un rôle stratégique. Elle est en charge de maintenir un haut niveau de sécurité et de résilience sur les infrastructures critiques, tout en accompagnant les projets de modernisation liés à l’identité. La recherche d’un expert en Active Directory, PIAM et PKI vise à renforcer l’équipe sur des compétences clés, afin de soutenir les activités opérationnelles, sécuriser les accès privilégiés et accompagner les évolutions technologiques du Groupe. Contexte 1. Job Summary: The Identity and Access department of the Network & Cyber Security division is recruiting an expert in infrastructure and security – Microsoft Active Directory, PIAM, and PKI – to strengthen the Active Directory team. We are seeking a highly skilled Infrastructure & Security Expert with in-depth expertise in Microsoft Active Directory (AD), including Public Key Infrastructure (PKI) systems and Privileged Identity & Access Management (PIAM) related to AD. The ideal candidate will be responsible for the design, implementation, operation, and continuous improvement of secure, scalable, and resilient directory services across a complex and hybrid infrastructure. 2. Key responsibilities: Active Directory Infrastructure: • Design, deploy, and manage enterprise-scale Active Directory environments (multi-domain/forest). • Monitor and troubleshoot Active Directory replication between domain controllers; ensure replication health and timely convergence. • Perform AD and agents health checks and domain controller performance analysis. • Ensure consistency and integrity of directory data across sites and global locations. • Manage FSMO roles, SYSVOL replication (DFSR), and metadata cleanup when needed. Incident Management & Technical Escalation: • Act as the Level 3 escalation point for Active Directory, identity, and infrastructure-related incidents. • Lead root cause analysis (RCA) for complex or recurring issues. • Collaborate with GSOC and IT Operations during security incidents involving AD or privileged access. • Ensure timely resolution of escalated tickets and support requests within SLA. Knowledge Transfer & Documentation: • Create and maintain KB articles, and technical documentation for internal use and L2 support teams. • Provide technical training sessions to L1/L2 support teams. • Participate in technical design reviews and architecture boards as subject matter expert. Security & Compliance: • Enforce Active Directory hardening measures and secure delegation models. • Implement access control principles (RBAC, least privilege, Just-In-Time access). • Monitor audit logs, detect anomalous behavior, and support compliance with standards. Public Key Infrastructure (PKI): • Deploy, operate, and maintain Microsoft PKI (Active Directory Certificate Services). • Manage certificate template • Integrate PKI with smartcards, TLS/SSL encryption, and code signing processes. 3. Required qualifications: • Education & Experience o Bachelor’s degree (or equivalent) in Computer Science, Cybersecurity, Information Systems, or related field. o Minimum of 5–7 years of experience in infrastructure and/or security engineering with a strong focus on Active Directory and identity-related services. • Technical Expertise – On-Premises AD o Deep knowledge of Windows Server (2016/2019/2022) and core Active Directory components: DNS, DHCP, ADFS, GPOs, Sites & Services. o Proven experience in multi-site, multi-domain environments, including domain controller deployment, FSMO roles management, and replication troubleshooting (SYSVOL/DFSR). o Expertise with AD-integrated DNS, name resolution, conditional forwarders, and troubleshooting complex namespace issues. o Advanced PowerShell scripting for automation, auditing, and reporting (e.g., health checks, access reviews, remediation tasks). o Strong troubleshooting skills for authentication (Kerberos/NTLM), replication, and access-related incidents. • Cloud & Hybrid Identity o Hands-on experience with Microsoft Entra ID (Azure AD): PIM, RBAC, Conditional Access, Service Principals, Graph API. o Deep knowledge of Entra ID Connect (AD Connect): custom sync rules, multi-forest connectors, filtering, hybrid identity troubleshooting. o Experience with Azure Automation and runbooks for identity workflows and task automation. o Familiarity with AWS Identity and Access Management concepts and hybrid integration; experience with AWS EC2, SSM, Secrets Manager, CloudWatch. • Security & Compliance o Good understanding of PKI concepts and Microsoft ADCS: certificate templates, CRLs, smartcard/TLS integration. o Knowledge of Privileged Identity & Access Management (PIAM): RBAC, least privilege, JIT/JEA delegation models. o Understanding of directory hardening, audit & compliance frameworks (NIST, CIS Benchmarks) and integration with SIEM. 4. Preferred qualifications: • AWS Certifications (e.g., Associate level or equivalent). • Microsoft Certifications (e.g., MS-100, AZ-500, SC-300, or equivalent). • Experience with hybrid identity models (Entra Connect, SSO/Federation). • Hands-on experience with monitoring and SIEM tools for directory security (e.g., Splunk, Sentinel). • Familiarity with Active Directory security auditing and assessment tools, including: o PingCastle: Ability to run and interpret health and risk assessments, generate compliance reports, and define remediation plans. o Oradad (or equivalent tools): Experience using it to detect misconfigurations, privilege escalation paths, and attack surfaces within AD. 5. Soft skills: • Excellent verbal and written communication skills in English (mandatory). French would be a plus. • Strong technical writing abilities for knowledge bases and documentation. • Proactive mindset with strong ownership and problem-solving skills. • Ability to work effectively across teams and departments in a complex environment.

Product Manager Competitive Salary + Bonus + Shares + Progression + Healthcare + 32 Days Holiday + International Travel + Sponsorship Linlithgow - Hybrid Are you a Product Manager with a background in Telecoms, Datacoms or Synchronization technologies and looking for progression opportunities either technically, commercially or strategically? On offer is an excellent opportunity to take on an influential role within a leading technology company that works with some of the biggest names in the industry. You'll be involved across a cutting-edge product range that continues to push boundaries in network timing, synchronization and test solutions. Established over 15 years ago, this innovative business designs and develops advanced software, hardware and cloud-based technology used by major network operators, equipment vendors and technology providers worldwide. Having built a strong reputation for performance and reliability, they are seen as a leader in the synchronization and test measurement space. As a Product Manager, you will help uncover customer needs and work with a multidisciplinary team to take new solution concepts from idea through validation and development. You will play a key role in shaping product strategy, identifying new opportunities and ensuring successful delivery of high-value solutions to the market. If you're motivated by technology, enjoy working at the interface of engineering and business, and want to help shape next-generation network solutions, this role offers the perfect platform to grow your career. The role: Product Manager for advanced network test and measurement products Lead cross-functional teams from concept to delivery Identify and capitalise on new growth opportunities Hybrid working - typically 3 days in office (Tuesday & Thursday core days) The person: Experienced Product Manager with telecoms or datacoms background Understanding of synchronization technologies such as PTP, SyncE or related systems Strong communication and stakeholder management skills Willing to travel internationally when required Reference Number: BBBH - 263584 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Job title: Principal Systems Engineer Location: Barrow-In-Furness, Filton, Frimley, BroadOak, Faslane. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing: Provide subject matter expertise and advice to internal and external stakeholders on Systems Engineering and Model Based Systems Engineering Work in collaboration with other systems engineers and domain experts to determine and agree the functional capabilities of your assigned systems of interest Communicate conceptual architectural designs to the appropriate technical authorities to obtain agreement and acceptance Liaise with internal and external stakeholders such as specialist engineer teams, MoD and industrial partners to communicate and clarify the proposed solution Your skills and experiences: Knowledge of the engineering lifecycle with experience of operating in the concept/design phase and awareness of the entire engineering lifecycle STEM related degree or previous experience within the Automotive/Defence/Telecommunications/Nuclear environment Worked on concept/designs or early proof of concept Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems Engineering team: You will be joining a diverse team of 70 across the wider UK who range in specialities from electrical and electronic engineers all the way to designers and network engineers. You will have the opportunity to work closely with internal stakeholders from other work streams as well as interfacing with the MOD customer and suppliers on a regular basis. This is an exciting opportunity as you will be working on the most complex systems in the world for national defence for First of class submarine design. This is an exciting time to join BAE as the SSNA programme is growing so the potential for growth and development within this programme is great. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Job Title: Lead Threat Detection Analyst Location: Preston, Frimley or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £59,000 depending on experience and skills What you'll be doing: Delivery of core triage function as part of 24/7 protective monitoring services across a range of networks/services Overseeing and contributing to the analysis and escalation of security threats and incidents identified Coordinate with Cyber Operations teams to respond to identified security threats and mitigate prior to impact Lead the development of people, process and technology improvements to aid the service Provide subject matter advice on security analysis and development of detection content Deputise for the Threat Detection Manager when required Analyses requirements and advises on scope and options for continual operational improvement Your skills and experiences: Essential: Experience of working within Security Operations or equivalent roles Demonstrable leadership in Operational Management Experience in the application of relevant industry standard frameworks (MITRE ATT&CK/D3FEND/ENGAGE etc.) in an operational environment A good level of knowledge and proficiency in the use of SIEM platforms, tools and analytical techniques. Innovative approach to analysing and solving problems Desirable: Industry recognised qualification (OSDA, GIAC etc.) or equivalent proven industry experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Cyber Operations team: Cyber Operations is responsible for protecting BAE Systems from Cyber Attack by various threat actors. Not only do we protect BAE Systems and its employees, indirectly we protect those who protect us - who serve in our military and rely on the products and services we create. Across Threat Intelligence, Detection, Incident Response and now Active Defence we work to evolve cyber operations as a world class capability. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 6th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-SH1 #LI-Hybrid

IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. Develop and implement IT policies, procedures, and best practices. Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. Ensure compliance with industry regulations and standards. Manage IT budgets, resources, and vendor relationships. Report to the Board, on IT strategy, progress, and performance. Foster a culture of innovation and continuous improvement within the IT department. IT Management and Information Technology skills Experience in IT Operations and IT Strategy Knowledge of Network Security Strong leadership and project management abilities Excellent problem-solving and decision-making skills Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Minimum of 10 years of experience in IT management, with a strong background in software and application development. Extensive experience in leading IT transformation projects within investment and private banking environments. Proven success in delivering IT solutions across multiple customer channels. Strong understanding of banking operations, regulations, and compliance requirements. Demonstrated ability to manage both software development and infrastructure technology teams. Excellent leadership, communication, and project management skills. Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. Strategic thinker with the ability to execute methodically. Experience with emerging technologies and digital banking trends. Preferred Skills: Experience with Agile and DevOps methodologies. Knowledge of cybersecurity best practices in the banking sector. Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.

Job Title: Principal Technologist (Artificial Intelligence & Virtual Reality) Location: Rochester, Kent. Salary: £60,000 - £65.000 depending on skills and experience What you'll be doing: Conducting theoretical research, synthetic modelling and physical prototyping to improve our understanding of new technologies and reduce technical risks on development programs, including generating new IP and establishing exploitation opportunities Working with project teams, business development, and engineering functions to produce technology road maps and identify technology gaps Formulating business cases for investment into process improvements and research and development work packages Attendance at trade shows and conferences, networking and identifying relevant technologies and collaboration opportunities and briefing back to the Innovation and Growth team Working alongside our strategic universities supporting research that is aligned to our technology strategies Generating bid material to secure, along with supporting part funded government and European collaborative research programmes Liaising with customers on technical issues, define processes/procedures, perform design review assessments and make sound strategic technical decisions within your area of responsibility/expertise Ensuring that activities are aligned to business objectives and product roadmaps and can provide demonstrable impact on winning business, program execution or profit margin Your skills and experiences: Essential: Validated relevant avionics and/ or electronics industry experience Degree or equivalent qualification in a Scientific/Engineering (electronics-engineering, software-engineering, physics, math's) environment Working understanding of technologies, tools and processes in an engineering discipline software or systems Demonstrable passion for technology and for driving innovation into business/product lines/ championing ideas through to implementation Capable of parsing and articulating complex architectures, concepts and technologies, such as for a technical white paper Familiar with Artificial Intelligence concepts and their application, such as Large Language Models and Machine Learning Desirable: Familiarity of with human/ machine interfaces and augmented/ virtual reality Understanding of Technical Readiness Levels (TRLs) Experienced with agile development toolsets e.g. JIRA and Confluence Good understanding of Intellectual Property and its role in a business Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Innovation and Growth team: Innovation and Growth (I&G) are responsible for rapid research and assessment of emerging technologies in the context of the Electronic Systems UK business. Our three key technology areas are Trusted Artificial Intelligence, Human/Machine Interfaces, and Next Generation High Integrity Electronics. The team aid business growth through collaborations with product lines and the wider BAE Systems business and beyond, including a broad spectrum of industry, academia and research organisations. We visit trade shows, conferences and exhibitions to keep up to date with our industry and emerging technologies, and promote an innovation culture through collaborative workshops, presentations and technical demonstrations. I&G facilitate strategic road mapping across the Rochester Business Centre, aligning technology with strategic business objectives and managing disclosure and exploitation of Intellectual Property (IP). Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 31st October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-SH1 #LI-Onsite

Mission In this mission, you will contribute to the realization of the client's project: 'EMS Digital Evolution'. As the person responsible for migration and quality within the 'Data' stream, you will work within the company teams and in collaboration with our supplier to ensure the smooth migration of various project aspects from the current software version to the new version. You will participate in the different testing phases of the project up to its commissioning. Project “EMS Digital Evolution”: The EMS (Energy Management System) is the most critical system within the company. It includes real-time monitoring and control of the high-voltage grid, management of associated visuals (single-line diagrams), and maintenance of related databases. The project is carried out in collaboration with an external supplier. The goal is to upgrade the current EMS system to a new version and ensure readiness to support the digital future by making EMS data more broadly available. Service description : • Responsible for synchronization between the current EMS version (Network Manager 9.2) and the new version (Network Manager 10) across different project phases • Ensure data integrity in the new version (network, visuals, operator data, etc.) • Collaborate with operational database management teams to test the new user interface for database maintenance. Ensure integrity of software services and their migration • Update quality control scripts used by the operational maintenance team; develop new quality controls aligned with the new software capabilities • Analyze and/or develop supporting tools (in Access, Python, others) for EMS database data entry • Document tests, migration procedures, new operational procedures, and new templates for database maintenance • Ensure knowledge transfer of the new software to users (mainly Front Office database maintenance) • Actively support fellow engineers in writing clean, maintainable, and high-quality code by sharing best practices, conducting code reviews, and fostering a culture of continuous improvement.

Our client is looking for a Desktop Support Engineer to join their team on a six month initial contract, working full time onsite in Leiston. This role would be working via an umbrella company and require a candidate with active SC clearance. * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement and moving the device to disposal area. * Printers - providing primary support including replacing consumables. * Active Directory group management, account unlocks and password resets Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

Head of IT Infrastructure and Security In summary we are looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk – ideally from within the banking or insurance sector. The Head of IT Infrastructure and Security Lead is responsible for overseeing the organization's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. Some of the key points to consider for this role are: • Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. • Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. • Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). • Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. • Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Technology: • Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, • Microsoft AD (Entra), Server and SQL experience, • O365 administration and design • Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. • Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Summary: • Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. • Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. The role will involve managing a Cloud environment in a team of 4 Technical people. Managing 6 different suppliers which include Security, IT Networks, Hosting and Servers and 3rd party software. The aim of the role is to bring the MSP's (suppliers of hardware and software) to the same page for the stakeholders and the Board and ensure technology is running smoothly. The Client is a financial organization based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Excellent Benefits. Do send your CV to us in Word format along with your salary and notice period.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.