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IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. Develop and implement IT policies, procedures, and best practices. Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. Ensure compliance with industry regulations and standards. Manage IT budgets, resources, and vendor relationships. Report to the Board, on IT strategy, progress, and performance. Foster a culture of innovation and continuous improvement within the IT department. IT Management and Information Technology skills Experience in IT Operations and IT Strategy Knowledge of Network Security Strong leadership and project management abilities Excellent problem-solving and decision-making skills Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Minimum of 10 years of experience in IT management, with a strong background in software and application development. Extensive experience in leading IT transformation projects within investment and private banking environments. Proven success in delivering IT solutions across multiple customer channels. Strong understanding of banking operations, regulations, and compliance requirements. Demonstrated ability to manage both software development and infrastructure technology teams. Excellent leadership, communication, and project management skills. Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. Strategic thinker with the ability to execute methodically. Experience with emerging technologies and digital banking trends. Preferred Skills: Experience with Agile and DevOps methodologies. Knowledge of cybersecurity best practices in the banking sector. Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.

Senior IT Infrastructure Officer Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. 3. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). 4. Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initally will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing centre. Proactive assistance with the systems implementations projects to assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned. Providing investigation, diagnosis, resolution and recovery for hardware / software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs, configuration and debugging techniques, VoIP telephony systems, Mobile phone support, network technologies. Project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment. Knowledge / Skills / Competencies: Highly motivated, pragmatic and practical with a strong work ethic and eye for detail with good problem resolution, judgement and decision making skills. Able to evaluate complex situations and find solutions for them in a professional manner. Ability to manage multiple and varied tasks and prioritize workload with attention to detail. Strong interpersonal and organizational skills, with the ability to successfully work both independently and effectively within a team. Excellent oral and written communication skills, including the ability to explain technology solutions to non-technology internal client base. A good team player, with strong organisational skills. Bachelor’s or master’s degree in computer science, information systems, business administration or related field; or equivalent work experience. The position is based in Stevenage. Salary will be £32K - £35K. Please send your CV in Word format along with your salary and availability.

IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

IT Cyber Security Analyst Scunthorpe, North Lincolnshire £45,000 - £55,000 + Training and Development + Great Pension + 27 Days Annual Leave + Bank Holidays + Life Assurance + Health Cash Plan + EAP + Sick Pay Are you a cyber security professional looking to take ownership of patching, threat detection, and incident response in a large-scale enterprise environment while playing a key role in strengthening security maturity? This is a fantastic opportunity to join a well-established organisation undergoing a major cyber transformation, where you will be at the centre of defending critical IT and OT systems. Working closely with internal teams and external SOC/MDR providers, you will contribute to monitoring threats, responding to incidents, and improving overall security posture. In this role, you will take ownership of patching across the IT estate, coordinate remediation on critical systems, and support vulnerability management processes. You will also contribute to threat hunting activities and help continuously enhance detection and response capabilities. The ideal candidate will have hands-on cyber security experience, strong knowledge across networks, endpoints, identity, and cloud security, and the ability to work collaboratively across technical teams to drive security improvements. The Role: *Monitor, triage, and respond to security incidents alongside SOC/MDR providers *Own patching processes across endpoints and servers *Coordinate vulnerability management and remediation activities *Support threat hunting and detection improvement initiatives *Contribute to audits, compliance, and security control implementation The Person: *Experience in cyber security, IT support, or OT/engineering environments *Strong understanding of security across networks, endpoints, identity, and cloud *Experience with patching tools and vulnerability management *Knowledge of SOC operations and incident response *Excellent problem-solving and communication skills Reference Number: BBBH276210 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Desktop Support Analyst – Bank – City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 to 3 level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Salary for this role will be in the region £40K - £50K. The Client is based in the City London - close to Liverpool Street. Please send your CV to us in Word format along with salary and availability.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

DevOps Senior Operations Engineer Our Client is looking to recruit a Senior DevOps Engineer with at least 5 to 7 years expertise. They are a young talented team building the next generation video advertising platform. The key purpose of this role is focused on development in the capacity of improvements to the systems and operational environment by scripting, automation or building of tools. There are several key areas that require constant development: • Automation – Enhancements to the automation build process. Enhancements are continuously added to the base repository as well as additions of new technologies. • Scripting and Tools – There are many processes, tasks that can be made easier using scripts or custom designed tools in a managed services environment. We are looking for someone with knowledge of networking and storage, virtualization and operating systems, as well as good knowledge of the Architecture side of the role. Ideal skills and experience - what are you bringing to the party? • Experience working in operations - making sure the wheels are greased and the ship is humming along • Automation, Packaging, Deployments (Custom Hypervisor, Puppet, Git, scripting, CI services) • Source Code version control systems: Git & SVN • Monitoring: NewRelic, PagerDuty, etc • Programming Languages: Bash, PHP, GoLang • Virtualisation: We have a custom hypervisor (ZPF) but things like VMWare ESXi/KVM/oVirt/RHEV • Classics: Apache, MySQL, Redis, Varnish • Logstash & Elasticsearch • Networking (switching, routing, firewalls, IDS/IPS, VPN, load balancing, DNS, Cisco, F5, Akamai) • Multi cloud setup - AWS, Digital Ocean, Rackspace, Linode etc • DNS, NTP, SMTP, Jenkins • A solid background in Linux System Administration Functions and responsibilities This is a dynamic and varied role, which includes things like: • Build, deployment and maintenance of new and existing environments • Designing and maintaining highly available architectures • Security (patch management, vulnerability scanning & monitoring) • Uptime – design and maintain the systems and networking for uptime, resilience, architecting for failure. • Evaluation of new, cutting-edge technologies to help improve business processes and streamline • Develop highly-available, scalable, robust systems and take ownership of problems as they occur • Undertake ad-hoc out of business hours work for occasional technical support The salary for this role will be in the range £60K - £80K. Please send your CV to us in Word format.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Contexte de l’intervention Nous recherchons un Ingénieur de Production OpenShift expérimenté pour intervenir auprès d’un acteur majeur du secteur bancaire , dans le cadre de l’exploitation, de l’industrialisation et de la sécurisation de plateformes de conteneurisation critiques. L’intervention s’inscrit au sein d’un environnement SI exigeant, hybride et fortement industrialisé, hébergeant des applications sensibles et stratégiques pour les activités bancaires. Les enjeux principaux portent sur la disponibilité, la performance, la sécurité et la scalabilité des plateformes OpenShift, dans un contexte de production à haute criticité. Vous contribuerez au maintien en conditions opérationnelles des plateformes, à la gestion du cycle de vie des clusters, à l’automatisation des déploiements et à l’amélioration continue des pratiques d’exploitation. L’objectif est d’accompagner les équipes dans la fiabilisation d’un écosystème cloud-native robuste, sécurisé et évolutif, en lien avec les équipes techniques, les équipes de développement et les parties prenantes projet. Vos missions Administration et exploitation OpenShift Vous interviendrez sur l’administration, la supervision et le maintien en conditions opérationnelles de plateformes Red Hat OpenShift en environnement de production bancaire. À ce titre, vos principales activités seront de : Administrer, configurer et maintenir des clusters OpenShift Gérer les opérations d’installation, de configuration, de patching et d’upgrade Déployer et exploiter des workloads conteneurisés dans un contexte de haute disponibilité Assurer la gestion du cycle de vie des clusters : provisioning, scaling, sauvegarde et restauration Contribuer à la sécurisation de la plateforme : RBAC, SCC, Network Policies, certificats Participer au diagnostic, à l’analyse et à la résolution d’incidents de production Ingénierie système Linux Vous interviendrez également sur les couches systèmes sous-jacentes aux plateformes de conteneurisation. Vos responsabilités incluront notamment : Administrer des environnements Linux, principalement Red Hat Enterprise Linux – RHEL Réaliser les opérations d’installation, de hardening, de gestion des paquets et de tuning système Gérer les systèmes de fichiers, le stockage et la connectivité réseau associés aux clusters Assurer le maintien en conditions de sécurité des systèmes d’exploitation hôtes Apporter une expertise sur les couches basses : kernel, réseau, filesystem, stockage Automatisation et Infrastructure as Code L’intervention comprend une forte dimension d’automatisation et d’industrialisation. Vous serez amené à : Concevoir, maintenir et faire évoluer des playbooks et rôles Ansible Exploiter Ansible Automation Platform – AAP pour orchestrer des workflows d’automatisation Industrialiser les déploiements et la configuration des environnements Contribuer à une démarche GitOps , notamment avec ArgoCD Participer à l’intégration continue via les chaînes CI/CD Fiabiliser les pratiques d’exploitation par l’automatisation, la standardisation et la documentation Support, documentation et amélioration continue Dans une logique de sécurisation du dispositif, vous contribuerez également à : Rédiger et maintenir la documentation technique des plateformes OpenShift Assurer un support technique de niveau N2/N3 Prendre en charge l’analyse et la résolution d’incidents, problèmes et demandes techniques Contribuer aux échanges avec les équipes projet, les référents techniques et les équipes de développement Participer à l’amélioration continue des pratiques d’exploitation Réaliser une veille sur les technologies cloud-native et l’écosystème Red Hat

Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI is a leading provider of ground segment software and IT for space missions. We support some of the most advanced satellite systems in the world, designing and supporting ground segment command and data processing systems, as well as network architecture. This is an opportunity to join a growing team supporting the development of operational mission-critical systems. We are looking for an architect, who has an existing background in Communications or Space Technology, to support ground segment software and network solutions developed with our SatCom customers. Our solutions cover network management, operations support, and mission planning, often using cutting edge optimization techniques. This role will be hybrid, based in Leatherhead, Reading, London, Bristol or Leicester as base-office. Some short trips to Europe may be required for customer meetings. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Technical Solutions Architect The primary role of the IT solutions architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £60K. Please do send your CV to us in Word format along with your salary and notice period.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Job Title: IT Technician Location: Sharston, Manchester M22 4SN Salary : Up to £30,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector. The Role: Express Solicitors are currently looking to appoint an IT Technician to assist the IT team in the day to day and long term function of the company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company's IT technical resources and supporting internal staff members with any hardware or software issues. Responsibilities: Administration of in-house software; Desktop support and troubleshooting, Windows 10 environments; Support for deployed printers, scanners and other peripherals across the network; Support for company mobile phones or other mobile devices;· Support for company telecoms system Responsibility for maintaining a comprehensive asset register Support for security systems linked to the IT network. Some travel to branch office (Liverpool) may be required on an ad hoc basis. Person Specification: A minimum of 12 months experience working within IT Support. Knowledge of Windows based operating systems and troubleshooting common problems. Understanding of network infrastructure and technology. Understanding of computer hardware and peripherals. Analytical and problem solving skills are essential across a broad spectrum of ICT disciplines. Ability to prioritise work received via telephone, email and helpdesk based on business or user impact. Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. Knowledge of Proclaim case management and experience of working with software provider Eclipse would be a distinct advantage Experience of IP telephone systems e.g. Ringcentral is desirable Experience of working in the legal industry is advantageous Salary & Hours: Salary of up to £30,000, dependent on experience The working hours are 9:30am to 6:30pm Monday-Thursday and 9:30am to 6pm Friday. Benefits: On-site Working 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.