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IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

Big Data Systems Engineer Highest Level of Clearance Full time onsite You will be responsible for designing, implementing, and maintaining scalable big data systems that support our data science, machine learning, and AI workloads. You will work closely with cross-functional teams to ensure seamless data integration, security, and compliance with GDPR and privacy regulations. Your expertise in scripting, troubleshooting, and integration testing will be essential in optimizing our data pipelines and orchestration processes. Role responsibilities: * Scripting and Automation: Develop and maintain scripts for automating data processes and workflows. * Troubleshooting: Diagnose and resolve technical issues related to big data systems, data pipelines, and integrations. * Integration Testing: Conduct thorough testing to ensure seamless integration of new tools and technologies into existing systems. * Linux Internals: Utilize in-depth knowledge of Linux internals to optimize performance and reliability of big data infrastructure. * Network Protocols: Apply understanding of TCP/IP and OSI models in the design and troubleshooting of networked systems. * Data Pipeline Support: Manage and optimize data pipelines and orchestration tools such as NiFi and Airflow. * Scalable System Design: Design scalable big data systems with a focus on security, GDPR compliance, and privacy * Hybrid Cloud Management: Leverage hybrid cloud experience to manage on-premise and AWS cloud resources effectively * Data Science Support: Support data science, machine learning, and AI workloads using tools like Jupyter, Spacy, Transformers, and NLTK. * Big Data Platforms: Utilize big data NoSQL engines and platforms such as Hive, Impala, and Elasticsearch for data storage and processing * BI and Visualization: Implement and support business intelligence and visualization tools like Tableau, Kibana, and PowerBI to provide actionable insights. We are looking for: * Strong troubleshooting skills and the ability to diagnose and resolve complex technical issues. * Experience with integration testing and ensuring seamless tool integration. * In-depth knowledge of Linux internals and system administration. * Understanding of TCP/IP and OSI models. * Hands-on experience with data pipeline tools like NiFi and Airflow. * Proven ability to design scalable big data systems with a focus on security and GDPR compliance. * Hybrid cloud experience, specifically with on-premise and AWS cloud environments. * Familiarity with data science, machine learning, and AI tools such as Jupyter, Spacy, Transformers, and NLTK. * Experience with big data NoSQL engines/platforms such as Hive, Impala, and Elasticsearch. * Proficiency with business intelligence and visualization tools like Tableau, Kibana, and PowerBI. * Excellent communication and collaboration skills. Preferred Qualifications: * Certification in AWS or other cloud platforms. * Experience with additional data orchestration tools. * Familiarity with other big data tools and technologies. * Previous experience in a similar role within a dynamic and fast-paced environment. Please send your latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Our telecoms client is looking for 5 1st Line Support Engineers/Field Engineers to start on the 1st of December 2025. The roles are for 12 months initially with rate £160-200 per day outside IR35. Candidates need to be located in Glasgow/central belt of Scotland. The role is 5 days per week onsite in Glasgow. Please note that successful candidate will have to go through BPSS clearance. Must have technical / professional qualifications: * Proven track record in the installation and support of DC Charger, PDH, SDH, Comtel, Microwave radio technology's DC & AC experienced. * Knowledge of Cisco & Alcatel products. * LAN & WAN Internetworking skills Required skills and experience: * Installation of Networks & equipment (Commtel/SDH/PDH/Radio/Xtran) * Excellent knowledge of routing switching and data networking * IP networking (Wan, LAN, MPLS) * Experience in maintaining monitoring and troubleshooting networks and systems * Exceptional organisation skills * Demonstrable engineering installation & Commissioning experience * Assure/Maintenance activity experience * Excellent written and oral communication skills * Computer Skills (Teams/Microsoft Office) * Able to adapt to a fast-paced environment * Ability to work to the applicable quality standards. Role purpose: - Delivery of excellence for our customer. - To provide a professional field engineering service for provide and assure activities across strategic telecommunications network across Scotland. - To be available for the provision of 24 x 7 x 365 1st line, assure activities and routine maintenance work for our key utilities' suppliers. Working alongside our project engineers on project delivery & assure delivery to achieve the benefits expected by both client and the Vodafone. - Be able to manage risk, ensure quality and health & safety requirements are being met on an individual and team basis. - Hold a technical knowledge of networking principles, having operated in both provide and assure delivery space and have a proven track record of successful technical project implementation across various delivery solutions LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Level 2 Field Support/Service Desk Engineer 6 Month contract initially Based: London - F/T onsite Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a number of Level 2 Field Support/Service Desk Engineers. Key Responsibilities: Provide second-level support of incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution of issues for end-users. * Adhere to the Standard Operating Procedures and best practices set within Service Operations and ETS. * Provide in-person support in Head Office locations, including assisting to facilitate hardware requests and ensuring procedures are executed to keep asset management tools up to date. * Diagnose and troubleshoot hardware and software issues. * Assist with the maintenance and administration of IT systems. * Use remote tools and diagnostic utilities to aid in troubleshooting. * Prioritize incidents and service requests according to defined criteria and follow processes to ensure customer needs are met. * Escalate incidents and requests to the next level of support with comprehensive work notes and troubleshooting steps performed. * Identify trends and contribute to finding solutions for problems or challenging issues. * Assist in managing major incidents with a focus on end user communications * Build and maintain advanced skillset/knowledge in troubleshooting, infrastructure, and application suite. * Receive and document knowledge/solutions from Level 3. * Author, edit and review knowledge base articles following the KCS methodology for ETS team members and end users * Promote knowledge sharing, including training for Level 1 employees and cross training peers. * Identify opportunities to automate processes or shift to the Level 1 team. * Research solutions through internal and external knowledgebase as needed. * Identify and learn appropriate software and hardware used and supported by the organization. * Build rapport and elicit problem details from service desk customers. * Drive best practices and encourage end users to utilize the tools and processes we have in place * Provide suggestions for continual improvement. Key Skills & Experience: * Ideally 3+ years of Level 2 - IT Service Desk Support experience * Experience with ServiceNow - ITSM ticketing tool * Experience with remote desktop support tools * Must have technical knowledge on Windows Operating system including configuration, administration, and troubleshooting. * Must have Networking Knowledge of TCP/IP, DNS, DHCP, & VPNs, along with ability to troubleshoot network connectivity problems * Ability to diagnose and resolve hardware issues including identifying malfunctions & replacing faulty components. * System administration experience with AD, cloud platforms and other system admin tasks * Advanced troubleshooting skills for both software and hardware issues and ability to use advanced tools and techniques This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

We are seeking a NOC Team Lead for our client based in Droitwich, Worcestershire. The NOC Team Lead will oversee our Network Operations Centre, ensuring the highest levels of service availability and performance across our nationwide FTTP and Fixed Wireless Access (FWA) networks. The role will manage a mixed team of in-country and offshore engineers, driving operational excellence, continuous improvement and incident resolution for more than 650 live network locations. The NOC Team Lead will report into the Head of Networks. This is a contract role initially for 3 months with good possibility of extension. The rate is £350-375 per day outside IR35. Please note that this role is 4 days per week on client's site and 1 day remote. Required skills and experiece: * Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. * Proven experience in a NOC, Service Operations, or similar network management environment. * Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks. * Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. * Excellent problem-solving, communication and stakeholder management abilities. * Strong organisational skills and attention to detail. * Experience with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: * Essential - experience working within an ISP or carrier environment NOC * Desirable: CCNA or equivalent vendor certification. Responsibilities: Team Leadership & Management * Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers * Set clear objectives, performance metrics and ensure regular feedback and reviews. * Ensure seamless collaboration between in-country and offshore teams, maintaining consistent process and standards. Incident & Problem Management * Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. * Act as an escalation point for high-priority incidents, ensuring timely and effective communication with stakeholders. * Drive root cause analysis and implement corrective and preventive actions. Operational Excellence * Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. * Identify opportunities to automate, streamline and improve monitoring and fault management processes. * Monitor team workload and ensure efficient resource allocation. Stakeholder Communication * Provide clear and concise updates to internal stakeholders during incidents and planned works. * Collaborate with engineering, field, and project teams to support network change and maintenance activities. * Produce regular reporting on incident trends, team performance, and network health. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Cherchons un(e) Architecte réseau & télécom afin d’accompagner les équipes produits et projets dans la définition et l’implémentation de solutions cohérentes, sécurisées et alignées avec la stratégie du client. Il/Elle interviendra au sein du pôle Architecture Technique et Réseau, en lien étroit avec les équipes Réseau, Sécurité et Infrastructures Il/elle appuiera les Architectes Techniques et les System Architects dans la conception et la mise en œuvre des architectures réseau et télécom afin de garantir la cohérence technique globale du SI. L’Architecte Réseau & Télécom contribuera directement à la réussite de la transformation IT en consolidant les fondations techniques nécessaires à la performance et à la résilience du système d’information. L’objectif de la prestation est d’assurer la conception, la cohérence et la gouvernance des architectures réseau et télécom dans un environnement hybride, combinant datacenters, sites distants, interconnexions cloud et réseaux opérateurs. L’Architecte Réseau & Télécom : • Définit et fait évoluer les architectures réseau et télécom du client, en conformité avec la stratégie IT et sécurité • Seconde les Architectes Techniques et les System Architects sur les volets connectivité, sécurité réseau et performance, • Contribue à la modernisation du SI en intégrant les principes d’automatisation, de standardisation et de mutualisation des infrastructures, • Participe activement à la transition vers le modèle produit, en accompagnant les équipes dans la conception et l’exploitation de solutions réseau industrialisées PERIMETRE ET ACTIVITÉS PRINCIPALES Conception • Élaborer et documenter les architectures réseau et télécom des projets et produits. • Concevoir des solutions alignées sur les exigences de sécurité, de disponibilité et de performance. • Garantir la cohérence des nouvelles solutions avec l’architecture existante et les standards client. • Contribuer à la conception des socles d’infrastructure : interconnexions, datacenters, LAN/WAN, cloud, VPN, SD-WAN, téléphonie IP, etc... • Intégrer la supervision, la résilience et la maintenabilité dans les conceptions techniques. Conseil et accompagnement • Accompagner les Architectes Techniques, les System Architects et les chefs de projets sur les volets réseau et sécurité. • Préconiser les choix technologiques en s’appuyant sur les standards client et les bonnes pratiques du marché. • Identifier et piloter les risques techniques liés aux interconnexions et à la sécurité réseau. • Être force de proposition sur les évolutions technologiques : segmentation réseau, virtualisation, cloud networking, SDN, automatisation, etc… • Assurer la veille technologique et maintenir une connaissance actualisée du marché (opérateurs, constructeurs, solutions émergentes). Gouvernance et capitalisation • Participer aux instances d’architecture (Design Authority, revues d’architecture). • Contribuer à la mise à jour et à l’enrichissement du référentiel d’architecture technique sur le pan Réseau & Télécom (standards, patterns, catalogues de services). • Contribuer à la cohérence entre les domaines Réseau, Sécurité, Cloud et Infrastructures. • Promouvoir la diffusion et l’appropriation des bonnes pratiques d’architecture LIVRABLES ATTENDUS • Dossiers d’Architecture Technique (DAT) sur le pan Réseau & Télécom. • Instructions présentées en Design Authority. • Notes de cadrage technique et recommandations d’architecture. • Contributions au référentiel de standards et patterns techniques. • Reporting régulier sur l’avancement, les risques et les arbitrages techniques. Compétences techniques • Expertise en architecture réseau dans des environnements complexes et multi-sites. • Maîtrise des technologies : routage, switching, firewall, VPN, load balancer, LAN/WAN, VLAN, DMZ, SD-WAN, cloud networking. • Connaissance approfondie des solutions des principaux constructeurs et opérateurs (Cisco, Fortinet, Palo Alto, F5, HPE, etc.). • Excellentes notions de cybersécurité appliquée aux architectures réseau. • Capacité à produire des livrables de qualité (DAT, schémas, documentation technique). Compétences comportementales • Leadership technique et posture de co-construction. • Rigueur, autonomie et sens de l’engagement. • Esprit d’analyse et capacité à challenger les besoins. • Excellentes qualités relationnelles et de communication, notamment dans un contexte transverse. • Capacité à travailler dans un environnement agile et en transformation. LES + POUR LA MISSION - TOGAF - Archimate - SaFE - LeanIX - Atlassian JIRA/Confluence -

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Cherchons un(e) Architecte réseau & télécom afin d’accompagner les équipes produits et projets dans la définition et l’implémentation de solutions cohérentes, sécurisées et alignées avec la stratégie du client. Il/Elle interviendra au sein du pôle Architecture Technique et Réseau, en lien étroit avec les équipes Réseau, Sécurité et Infrastructures Il/elle appuiera les Architectes Techniques et les System Architects dans la conception et la mise en œuvre des architectures réseau et télécom afin de garantir la cohérence technique globale du SI. L’Architecte Réseau & Télécom contribuera directement à la réussite de la transformation IT en consolidant les fondations techniques nécessaires à la performance et à la résilience du système d’information. L’objectif de la prestation est d’assurer la conception, la cohérence et la gouvernance des architectures réseau et télécom dans un environnement hybride, combinant datacenters, sites distants, interconnexions cloud et réseaux opérateurs. L’Architecte Réseau & Télécom : • Définit et fait évoluer les architectures réseau et télécom du client, en conformité avec la stratégie IT et sécurité • Seconde les Architectes Techniques et les System Architects sur les volets connectivité, sécurité réseau et performance, • Contribue à la modernisation du SI en intégrant les principes d’automatisation, de standardisation et de mutualisation des infrastructures, • Participe activement à la transition vers le modèle produit, en accompagnant les équipes dans la conception et l’exploitation de solutions réseau industrialisées PERIMETRE ET ACTIVITÉS PRINCIPALES Conception • Élaborer et documenter les architectures réseau et télécom des projets et produits. • Concevoir des solutions alignées sur les exigences de sécurité, de disponibilité et de performance. • Garantir la cohérence des nouvelles solutions avec l’architecture existante et les standards client. • Contribuer à la conception des socles d’infrastructure : interconnexions, datacenters, LAN/WAN, cloud, VPN, SD-WAN, téléphonie IP, etc... • Intégrer la supervision, la résilience et la maintenabilité dans les conceptions techniques. Conseil et accompagnement • Accompagner les Architectes Techniques, les System Architects et les chefs de projets sur les volets réseau et sécurité. • Préconiser les choix technologiques en s’appuyant sur les standards client et les bonnes pratiques du marché. • Identifier et piloter les risques techniques liés aux interconnexions et à la sécurité réseau. • Être force de proposition sur les évolutions technologiques : segmentation réseau, virtualisation, cloud networking, SDN, automatisation, etc… • Assurer la veille technologique et maintenir une connaissance actualisée du marché (opérateurs, constructeurs, solutions émergentes). Gouvernance et capitalisation • Participer aux instances d’architecture (Design Authority, revues d’architecture). • Contribuer à la mise à jour et à l’enrichissement du référentiel d’architecture technique sur le pan Réseau & Télécom (standards, patterns, catalogues de services). • Contribuer à la cohérence entre les domaines Réseau, Sécurité, Cloud et Infrastructures. • Promouvoir la diffusion et l’appropriation des bonnes pratiques d’architecture LIVRABLES ATTENDUS • Dossiers d’Architecture Technique (DAT) sur le pan Réseau & Télécom. • Instructions présentées en Design Authority. • Notes de cadrage technique et recommandations d’architecture. • Contributions au référentiel de standards et patterns techniques. • Reporting régulier sur l’avancement, les risques et les arbitrages techniques. Compétences techniques • Expertise en architecture réseau dans des environnements complexes et multi-sites. • Maîtrise des technologies : routage, switching, firewall, VPN, load balancer, LAN/WAN, VLAN, DMZ, SD-WAN, cloud networking. • Connaissance approfondie des solutions des principaux constructeurs et opérateurs (Cisco, Fortinet, Palo Alto, F5, HPE, etc.). • Excellentes notions de cybersécurité appliquée aux architectures réseau. • Capacité à produire des livrables de qualité (DAT, schémas, documentation technique). Compétences comportementales • Leadership technique et posture de co-construction. • Rigueur, autonomie et sens de l’engagement. • Esprit d’analyse et capacité à challenger les besoins. • Excellentes qualités relationnelles et de communication, notamment dans un contexte transverse. • Capacité à travailler dans un environnement agile et en transformation. LES + POUR LA MISSION - TOGAF - Archimate - SaFE - LeanIX - Atlassian JIRA/Confluence -

**SC CLEARED ROLE, INSIDE IR35, REQUIRES 3 DAYS A WEEK ONSITE** A Compliance & Risk Support Analyst helps an organization maintain regulatory adherence and minimize potential risks by identifying / logging risks, developing mitigation strategies, and monitoring compliance. Key duties include conducting risk reviews, analyzing data, maintaining risk registers and policies, preparing for and support evidence collection for audits, and educating staff on compliance and risk management. Essential skills include strong analytical abilities, attention to detail, clear communication, and a keen understanding of industry best practices. Key Responsibilities Risk Management: Conduct risk assessments, identify potential risks, and develop strategies to mitigate them. Policy & Procedure: Assist in developing, implementing, and monitoring compliance and risk management policies and procedures. Data Analysis: Analyze data to identify trends, potential areas of concern, and support informed decision-making. Audits & Assessments: Support internal and external audits and risk assessments. Training & Guidance: Provide guidance and support on risk and compliance matters to the team. Essential Skills & Qualifications Analytical Skills: Ability to source, collate, and interrogate data to support risk analysis. Communication: Articulate complex technical and risk-related information clearly to both technical and non-technical audiences. Attention to Detail: A keen eye for detail is crucial for accuracy in data analysis and policy adherence. Proactive Mindset: A proactive approach to identifying and addressing risks before they become major issues. Technical Proficiency: Familiarity with IT system components, and Risk Management. Desirable familiarity with The NIS (Security of Network & Information Systems) Regulations 2018, and CAF (Cyber Assessment Framework) in UK LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Field Service Technician Bridgewater (Hybrid - 3 days per week) £30,000 - £35,000 + Personal Development Budget + Travel Allowance An excellent opportunity awaits an IT Technician looking for a field-based role to join a leading IT solutions provider in a role offering technical variety, career progression, and personal development. This company is a leading IT partner specialising in delivering solutions, installations, and support to a wide range of clients across England. In this role, you will provide field-based and occasional office desk-side support, installing, maintaining, and repairing systems and devices, providing technical support, and offering IT advice. The role involves travel, including occasional overnight stays, with hybrid working available when not in the field. The ideal candidate will have strong Windows skills including Office365, Active Directory, and Azure. Experience with networking such as LAN/WAN, cabling, CCTV, and telephone systems is beneficial. Candidates should live within commuting distance of the Bridgewater office, hold a full UK driving licence, and be willing to travel. This is a fantastic opportunity for an IT professional with strong IT experience to join a leading tech solutions provider in a technically varied role with strong personal development and a supportive working environment. The Role: * Provide field-based and occasional office desk-side IT support, including installation, maintenance, and repair of systems and devices *Deliver technical support and IT advice across a diverse client base in different sectors *Travel to client sites as required, including occasional overnight stays, with hybrid working available The Person: *Strong Windows skills including Office365, Active Directory, and Azure *Experience with networking, LAN/WAN, cabling, CCTV, and telephone systems is beneficial *Holds a full UK driving licence and willing to travel to client sites *Lives within commuting distance of the Bridgewater office and enjoys working in a varied, technical role Reference Number: BBBH 262580 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

SOC Tier 2 Analyst 6 Month contract initially Based: Remote/Reading - Hybrid. Max 3 days p/w onsite. Rate: Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a SOC Tier 2 Analyst to strengthen the Security Operations Center. Seeking a experienced SOC L2 Analyst to strengthen our Security Operations Center. As a Tier 2 CERT Analyst, Candidate will do the investigation and remediation of security incidents using tools such as Splunk and defender and other security stacks. The ideal candidate will have expertise in monitoring and analyzing security incidents in SOC. They will also do quality assurance for SOC L1 team and suggest improvement on processes followed. Key Responsibilities: 1. Incident Detection and Response: o Utilize advanced SIEM (Security Information and Event Management) tools, threat intelligence platforms, and other security technologies to analyse and correlate security alerts. 2. Threat Hunting & Analysis: o Proactively search for threats across the environment using behavioural analysis and threat intelligence data. o Analyse data from logs, network traffic, endpoint activities, and threat intelligence feeds to detect unusual or malicious activity. 3. Incident Forensics: o Perform in-depth forensic analysis to determine the scope, impact, and root cause of security incidents. o Collect, preserve, and analyse evidence related to breaches, intrusions, or malware infections while adhering to legal and regulatory requirements 4. Remediation and Recovery: o Collaborate with threat intelligence teams to identify indicators of compromise (IOCs) and ensure proper actions are taken to block further attacks. 5. Compliance and Risk Management: o Ensure all incident response activities align with industry standards, regulations, and best practices (e.g., NIST, ISO 27001, GDPR, HIPAA). o Work with legal and compliance teams to manage incidents within the scope of data privacy laws and regulations. Key Skills & Experience: o Proficient in incident response tools and techniques, including network and system forensics, malware analysis, and memory analysis. o Expertise in analysing and responding to threats on different platforms (Windows, Linux, cloud environments, etc.). o Familiarity with scripting languages (Python, PowerShell, etc.) to automate tasks or create custom detection methods. o Strong experience in handling complex cyber incidents (e.g., APTs, ransomware, data breaches). o Hands-on experience with SIEM platforms (e.g., Splunk, ArcSight, LogRhythm) and endpoint detection/response (EDR) tools. *Certifications (Preferred ): o Certified Information Systems Security Professional (CISSP) o Certified Incident Handler (GCIH, EC-Council) o Certified Forensic Computer Examiner (CFCE) o GIAC Certified Forensic Analyst (GCFA) o GIAC Certified Intrusion Analyst (GCIA) This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Solutions Architect Our Client is a leading global organisation with offices in Central London. They are looking to recruit a Solutions Architect with at least 10 years hands-on expertise as a Solutions Architect. The key purpose for the position is to manage the applications and technology in the company. This includes Integrating products Managing Data Identity Management systems and software Enhancing existing applications Must have an excellent understanding of networks and infrastructure Must have excellent knowledge of the Azure environment and Office 365. This is key position with high levels of responsibility. The Client is based in Central London. This is a 6 month assignment initially. The rate is negotiable but will be circa £500 pd to £700 pd. Do send your CV to us in Word format along with your rate and availability.

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

L’objectif de la mission est d’assurer la conception, la cohérence et la gouvernance des architectures réseau et télécom dans un environnement hybride, combinant datacenters, sites distants, interconnexions cloud et réseaux opérateurs. L’Architecte : • Définit et fait évoluer les architectures réseau et télécom de la STIME, en conformité avec la stratégie IT et sécurité du Groupement, • Seconde les Architectes Techniques et les System Architects sur les volets connectivité, sécurité réseau et performance, • Contribue à la modernisation du SI en intégrant les principes d’automatisation, de standardisation et de mutualisation des infrastructures, • Participe activement à la transition vers le modèle produit, en accompagnant les équipes dans la conception et l’exploitation de solutions réseau industrialisées. Conception • Élaborer et documenter les architectures réseau et télécom des projets et produits. • Concevoir des solutions alignées sur les exigences de sécurité, de disponibilité et de performance. • Garantir la cohérence des nouvelles solutions avec l’architecture existante et les standards STIME. • Contribuer à la conception des socles d’infrastructure : interconnexions, datacenters, LAN/WAN, cloud, VPN, SD-WAN, téléphonie IP, etc... • Intégrer la supervision, la résilience et la maintenabilité dans les conceptions techniques. Conseil • Accompagner les Architectes Techniques, les System Architects et les chefs de projets sur les volets réseau et sécurité. • Préconiser les choix technologiques en s’appuyant sur les standards STIME et les bonnes pratiques du marché. • Identifier et piloter les risques techniques liés aux interconnexions et à la sécurité réseau. • Être force de proposition sur les évolutions technologiques : segmentation réseau, virtualisation, cloud networking, SDN, automatisation, etc… • Assurer la veille technologique et maintenir une connaissance actualisée du marché (opérateurs, constructeurs, solutions émergentes). Gouvernance • Participer aux instances d’architecture (Design Authority, revues d’architecture). • Contribuer à la mise à jour et à l’enrichissement du référentiel d’architecture technique sur le pan Réseau & Télécom (standards, patterns, catalogues de services). • Contribuer à la cohérence entre les domaines Réseau, Sécurité, Cloud et Infrastructures. • Promouvoir la diffusion et l’appropriation des bonnes pratiques d’architecture au sein de la STIME.

***SC Cleared*** Desktop Support Engineer 6 Month contract initially Based: Onsite - Leiston, Suffolk Rate: £200 - £250 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Desktop Support Engineer to join the team. Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to Windows Server SME and user The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet the operation and project need. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk/home/another office as part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement and moving the device to disposal area. * Printers - providing primary support including replacing consumables. * Active Directory group management, account unlocks and password resets. Key Skills & Experience: * Experience to troubleshoot issues on Windows 10 Operating systems. * Knowledge in Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/Mover on Azure portal * Knowledge in new Microsoft Team creation in Teams admin portal * L1 Support knowledge of Application & SharePoint * L1 support troubleshoot office Apps. * Should have effective communications skills * Ability to multitask and time management skills * Should have Customer Service experience * Proven strong written and verbal communication and interpersonal skills. * Self-motivated and willingness to learn * Proven ability to work well with technical and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and Root Cause Analysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.