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Senior IT Database and Web Platform Engineer Location: Birmingham (Hybrid ) Contract: 6 Months Fixed Term Contract About the Role We are seeking a Senior IT Database and Web Platform Engineer to join the IT Services team of a leading international professional services organisation based in Birmingham. You will support and maintain the organisation's critical database, web, SharePoint, and authentication platforms across on-premise and cloud environments. Reporting to the Senior Manager, Core Services and Platforms, you will provide expert technical support, manage infrastructure performance, lead deployments, and collaborate closely with business services and vendors to ensure resilient, high-quality IT services. Key Responsibilities Provide third-line support for the organisation's SQL Server, SharePoint, Web application infrastructure, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Azure cloud services Proactively monitor, troubleshoot, and optimize server performance and availability following Microsoft best practices Manage Azure SharePoint cloud services, SQL estate, and web farms globally, ensuring uptime, load balancing, and disaster recovery readiness Lead deployments, code releases, and platform upgrades in line with change control and service management standards Collaborate with IT application teams, business units, and external vendors to deliver timely support and improvements Act as a technical lead and coach within the Core Services and Platforms team, supporting knowledge sharing and mentoring Maintain comprehensive system documentation, including Root Cause Analysis and knowledge base articles Participate in an on-call rota for critical infrastructure support Contribute to strategy, resourcing, budgeting, and roadmaps for database, web, and supporting platform services Key Requirements Proven expertise in Microsoft SQL Server administration, performance tuning, and troubleshooting Strong experience with Microsoft SharePoint architecture and administration Practical knowledge of Azure Cloud Services, including management of SharePoint Online and related resources Familiarity with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies Solid understanding of web application infrastructure and deployment (e.g., IIS, web farms) Experience supporting and managing hybrid IT environments (on-premise and cloud) Excellent problem-solving skills and ability to work under pressure Strong communication skills to liaise with technical and non-technical stakeholders Experience in IT service management frameworks, change control, and agile working practices Desirable Skills Experience w

IT Infrastructure Operations and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organization's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management • Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. • Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. • Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). • Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. • Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). • Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. • Oversee endpoint security, cloud network and API security for robust protection across all assets • Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience • Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, • Microsoft AD (Entra), Server and SQL experience, • O365 administration and design • Global Software Patching and estate management via Intune • Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience • Software Defined Networking (Cisco, Meraki, Versa) Key Skills • Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. • Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. • Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). • Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimizing service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. • Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. • Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. • Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: • Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. • Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. • Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget, etc.) Key 3rd party operational infrastructure vendor management - ie management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD, SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

Microsoft Intune and Windows 365 Subject Matter Expert (SME) Candidates will be expected to demonstrate that they meet these requirements within their application, and during the interview process. Due to the nature of the work that the M365 team must cover; it is imperative that candidates are able to operate with initiative, leadership and a strong work ethic. This role requires the candidate to act independently as a trusted advisor on all matters relating to Windows 365 and Microsoft Intune. Act as the Microsoft Windows 365 Subject Matter Expert (SME) Administrator The Microsoft Windows 365 SME must have in depth knowledge and experience of working with Windows 365, and will be solely responsible for managing, maintaining, and troubleshooting all elements pertaining to the Windows 365 Cloud PCs. The role will cover reactive support and proactive activities to include design solutioning in accordance with project requirements. The Windows 365 SME will be able to demonstrate knowledge and experience in the following areas: · Windows 365 provisioning - to include how this is handled and the various options, such as gallery image type, Single Sign On (SSO), SKU types etc. · Onboarding/off boarding users - This process will be owned by the Windows 365 SME and as such, an understanding of how this works, how it triggers the provisioning process, and licensing requirements is essential. · Knowledge and experience of how to re-size Windows 365 Cloud PCs. · Knowledge and experience of how to re-provision Windows 365 Cloud PCs. · Knowledge and experience of managing Windows 365 Cloud PC restore points. · Knowledge and experience of managing and troubleshooting the Windows client operating system (Windows 11). Act as the Microsoft Intune Subject Matter Expert (SME) Administrator · Maintain the Intune Security policies (investigation and testing of the current policy conflicts) The Microsoft Intune SME must have in depth knowledge and experience of working with Microsoft Intune, and will be solely responsible for managing, maintaining, and troubleshooting all elements pertaining to Microsoft Intune. The role will cover reactive support and proactive strategy, not only investigating and resolving immediate operational challenges but also driving forward the architecting, designing, and implementation of robust Windows 365 and Intune solutions tailored to project needs. The Microsoft Intune SME will be able to demonstrate knowledge and experience in the following areas: · Autopilot. · Enrolment. · Configuration policy profiles - settings catalogue, templates, custom etc. To include managing Intune policy conflicts - highlight, troubleshoot, resolve and/or make recommendations. · Security Baselines - To include managing Intune policy conflicts - highlight, troubleshoot, resolve and/or make recommendations. · Endpoint Security - Antivirus, Account Protection, Disk encryption, App control for Business etc. · Windows Update Rings and Autopatch. · Platform scripts. · Detection and Remediation scripts. · Microsoft Defender for endpoint. · Reporting - Monitor the health and activity of endpoints. · Microsoft Intune Application management - Store apps, win32 apps etc - This should include knowledge of the Microsoft Company Portal, and it's role supporting end users (available apps, compliance status etc). · Assignment of user and device group memberships, to include the creation and management of user and device dynamic membership rules. · Compliance policies - must also understand how compliance can integrate with conditional access. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.