Find your next tech and IT Job or contract Network and Information System Security (NIS)

Job Title: 3rd Line Support Technician Location: Manchester Salary: £37,000 - £44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable Current and valid UK driving license is desirable Experience of MSP and or Hospitality is advantageous but not essential Personal Excited about tech and thrives on developing an understanding of new technologies Possesses good written and verbal communication skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure Please click on the APPLY button to send your CV for this role Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 3rd Line Support Engineer, IT Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role

Software Developer with Full Stack C# and SQL Server Our Client is an international company in the media industry. They are looking to recruit an additional Software Engineer/Developer with full stack software development experience. Must have at least 2 to 4 years of hands-on software development covering both front and backend development. We're looking for a software engineer who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design. Any experience of networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile would be very useful. The Client would like to see experience of the following skills: Languages: HTML5, CSS3, C#, Javascript ( is not main focus but knowledge is good) Frameworks: ASP.Net 4-6, MVC, Ajax, JQuery, HTML, Bootstrap and Knockout (required), Angular (optional) DB’s: Ms Sql Server 2012 Testing: Nunit Tools: Jira, Git and Git Hub, Bitbucket Practices: Agile, Scrum The role: Creating and updating the user interface enabling our customers to create beautiful , bespoke products on their global webstores Creating a project management tool enabling customers to come back to their personalization projects without starting the process from scratch. Creating a one click photobook experience; a thinking system which creates and presents photos and photobooks in the best layout order Continuous optimization and debugging when adjustments are made to our webstores Design and implementation of next-generation web applications using Java and C# that can handle web-scale volumes of traffic Summary Do you have at least 2 years full stack development experience with a focus on front end development? Have you worked in a fast paced ecommerce environment? Have you experience in supporting Web applications with high traffic? Are you a whizz with scripting languages JavaScript and C# ? Experienced in full automation and configuration management? Can you help developers own and deliver change from keyboard to customer? Can you diagnose and fix complex production issues working with others as necessary? Are you a Developer who wants to work in a cutting edge & dynamic operations team? Can you help continually improve systems to reduce impact from technical issues? The Company is based in West London. The salary range for this position is £30K - £40K depending on expertise. Please send your CV to us in Word format.

Key Responsibilities Vulnerability Management Lead the full lifecycle of vulnerability management-from discovery and assessment to prioritisation and remediation tracking Administer and optimise scanning tools (e.g., Tenable, Nessus) Conduct regular scans of networks, systems, and applications to identify vulnerabilities Classify and prioritise vulnerabilities using severity ratings, business impact, and threat intelligence Remediation & Coordination Collaborate with Service Operations, Cloud, and Infrastructure teams to ensure timely remediation within agreed SLAs Track remediation efforts and report progress to key stakeholders and leadership Maintain processes for vulnerability exceptions and risk acceptance SOC Integration & Threat Correlation Work closely with SOC analysts and threat intelligence teams to align vulnerabilities with emerging threats and exploitation trends Support incident response efforts by identifying potential weaknesses during investigations and post-incident reviews Reporting & Metrics Produce clear, actionable vulnerability reports and dashboards for both technical and non-technical audiences Provide regular metrics and KPIs to measure the effectiveness of the vulnerability management program Policy & Process Development Develop and maintain vulnerability management policies, procedures, and operational standards Contribute to security architecture reviews and hardening documentation Required Qualifications 3+ years of experience in cybersecurity, with at least 2 years focused on vulnerability management Experience working in or alongside a Security Operations Centre (SOC) Proficiency with vulnerability scanning tools and management frameworks Familiarity with standards such as CVSS, NIST, and MITRE ATT&CK Solid understanding of operating systems (Windows, Linux), network infrastructure, and cloud platforms (AWS, Azure, GCP) Experience with SIEM, EDR, and asset inventory tools Preferred Certifications Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience) Industry certifications such as CISSP, CISM, GIAC GCIH, OSCP, or equivalent Vendor-specific certifications (e.g., Tenable Certified Specialist, QualysGuard Certified Specialist) Key Skills Strong organisational and attention to detail skills Excellent communication abilities across technical and non-technical teams Ability to work independently as well as collaboratively in a fast-paced environment Strong analytical and problem-solving mindset Working Environment Primarily onsite at our Stoke-on-Trent office, with hybrid working arrangements available (to be discussed during interview) Flexibility for after-hours or on-call support when required Opportunities for continuous learning, certifications, and career development LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Our Client is Global Leader in the pharmaceutical World. They are looking to recruit an IT Project Manager with at least 10 years proven expertise as a Project Manager. The Project Manager is responsible for a set of projects (investments including the systems and organization change management within the business community). The Client has many projects underway. This role is for the management of projects with significant IT infrastructure and systems work content. Responsibilities: Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Qualifications: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability with time management skills Excellent troubleshooting and problem-solving abilities with management and leadership qualities Project Management Professional (PMP) certification preferred Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Excellent English oral and written communication skills. Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Has strong achievement motivation and tenacity. Possesses ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/maintains effective working relationships by listening attentively to others. Communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. This individual will also assist in finding solutions as well as identifying problems; communicates appropriately with team members and project stakeholders. Able to manage other individuals and maintain calm and reliable demeanor in the face of challenges. The project manager will adapt readily to change, work effectively in stressful situations, need limited guidance and direction and is comfortable working in a fast-paced environment. Diagnoses problems efficiently, gathers sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems and analyzes and communicates issues with effective alternative solutions to team. Sensitive & responsive to internal customer needs, maintains a positive attitude, willing to listen to customer problems and seeks solutions and stays in tune with changing needs of customers. The Client is based in Trumbull CT USA The salary for this role will be circa $100K - $120K. Please send your CV to us in Word format along with your salary and availability.

SOC Tier 3 Analyst 6 Month contract initially Based: Remote/Reading - Hybrid. Max 3 days p/w onsite. Rate: Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a SOC Tier 3 Analyst to strengthen the Security Operations Center. As a Tier 3 CERT Analyst you will lead the investigation and remediation of advanced cyber threats, leveraging cutting-edge tools such as Splunk, Microsoft Sentinel, CrowdStrike, and Defender and other security stacks. You will handle complex incidents like APTs, malware, and data breaches, ensuring swift, effective responses to minimize risk to the organization and its clients. Key Responsibilities: 1. Incident Detection and Response: o Utilize advanced SIEM (Security Information and Event Management) tools, threat intelligence platforms, and other security technologies to analyze and correlate security alerts. 2. Threat Hunting & Analysis: o Proactively search for threats across the environment using behavioural analysis and threat intelligence data. o Analyse data from logs, network traffic, endpoint activities, and threat intelligence feeds to detect unusual or malicious activity. 3. Incident Forensics: o Perform in-depth forensic analysis to determine the scope, impact, and root cause of security incidents. o Collect, preserve, and analyze evidence related to breaches, intrusions, or malware infections while adhering to legal and regulatory requirements 4. Remediation and Recovery: o Collaborate with threat intelligence teams to identify indicators of compromise (IOCs) and ensure proper actions are taken to block further attacks. 5. Compliance and Risk Management: o Ensure all incident response activities align with industry standards, regulations, and best practices (e.g., NIST, ISO 27001, GDPR, HIPAA). o Work with legal and compliance teams to manage incidents within the scope of data privacy laws and regulations. Key Skills & Experience: o Proficient in incident response tools and techniques, including network and system forensics, malware analysis, and memory analysis. o Expertise in analyzing and responding to threats on different platforms (Windows, Linux, cloud environments, etc.). o Familiarity with scripting languages (Python, PowerShell, etc.) to automate tasks or create custom detection methods. o Strong experience in handling complex cyber incidents (e.g., APTs, ransomware, data breaches). o Hands-on experience with SIEM platforms (e.g., Splunk, ArcSight, LogRhythm) and endpoint detection/response (EDR) tools. *Certifications (Preferred ): o Certified Information Systems Security Professional (CISSP) o Certified Incident Handler (GCIH, EC-Council) o Certified Forensic Computer Examiner (CFCE) o GIAC Certified Forensic Analyst (GCFA) o GIAC Certified Intrusion Analyst (GCIA) This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London’s most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Job Title: Field Engineer Location: Newbury Salary: £40,000 - £50,000 per annum Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment. Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite Respond to escalations from 2nd and 3rd Line Engineers by offering support and technical advice to resolve client queries Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours or standby support to our clients on a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of networking technologies - TCP/IP, Firewall, Routing/Switching Ability to run, patch and terminate cabling to support installation of new hardware Strong knowledge of InTune & Conditional Access Technologies and security Experience of MSP and or Hospitality is advantageous but not essential Current and valid UK driving license is essential CCNA certification is desirable Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Technician, Field Support, IT Service Desk Technician, IT Services Manager, IT Desk Support, 2nd Line Support, 3rd Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, 3rd Line Support, Support Technician, IT Support Engineer, 3rd Line Support Technician, Software Engineer, Technical Support, IT Support, Helpdesk Support Technician, IT Systems Engineer may also be considered for this role.

We are seeking an experienced and visionary Lead Technical Architect to play a key leadership role within our organisation. As Lead Technical Architect you will work across various levels to translate business strategy into actionable change and technical delivery. Senior Enterprise Architects will also support lead architects in shaping, aligning, and driving the organisation's strategic direction, ensuring it is effectively developed, agreed upon, and implemented. Responsibilities Network and communicate with senior stakeholders across organisations Proactively seek opportunities for digital transformation Support multiple teams, finding and using best practice and emerging technologies Inspire other architects and help them understand how to deliver the goals of the organisation Be responsible for governance, solving complex and high-risk issues or delivering architecture design For more information on the Technical Architect profession please see the Government Digital and Data Framework;

We are seeking experienced Enterprise Architects to play a key leadership role within our organisation. As an Enterprise Architect, you will work across various levels to translate business strategy into actionable change and technical delivery. Senior Enterprise Architects will also support lead architects in shaping, aligning, and driving the organisation's strategic direction, ensuring it is effectively developed, agreed upon, and implemented. Responsibilities Network and communicate with stakeholders across domains or enterprises Identify opportunities for improvement Support a community or team Use emerging technologies and approaches Play an active part in the team and understand how to deliver the team’s objectives to meet organisational goals Identify influences or risks For more information on the Enterprise Architect profession please see the Government Digital and Data Framework; Note this post requires infrequent travel to other UK sites and attendance at evening conference calls.

Technical Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is hiring top quality Technical Architects. Can you design and deliver user-friendly digital services in a unique and complex environment? Can you help us build better products services for millions of users? Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, the architectural problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Microservice and API-led architecture and integration design tools, techniques and best practice. API Management: Experience in designing and implementing APIs (REST/JSON, SOAP/XML, GraphQL), including API lifecycle management, API gateways, HTTP transport and security such as mTLS, OIDC. Integration Technologies: Proficiency in integration platforms like Kong EE, ISITO, Envoy, IBM WebSphere. Messaging and Streaming Technologies: Experience with messaging and streaming protocols and systems such as JMS, AMQP, MQTT, IBM MQ, Amazon SQS,SNS, Azure SB, and Kafka, Amazon Kinesis for asynchronous communication between systems. You and your role We're looking for skilled architects who are confident working on products & services in our complex digital environment. We're transforming DWP and the way millions of people access public services. You'll need to be a skilled technical expert, as well as a good communicator and leader. As our new Senior Technical Architect, you will design, implement and oversee the architecture of IT solutions that improve services for millions of DWP users. You'll work on the design, oversight and architecture governance of IT solutions that support DWP customers and help our colleagues be at the most effective. You will play a key role in shaping integration architecture across DWP's vast digital estate. Your expertise in APIs, event-driven architecture and enterprise integration patterns will be vital in delivering scalable solutions that support millions of users, and help over 100,000 colleagues and agents do a better job. You'll ensure technical quality, and keep designs aligned DWP's Digital Blueprint, Enterprise Architecture and Product Roadmaps. You'll also advocate for good architecture and influence good decisions and the use of the right technology in forums and approval boards. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917, comprised of salary and Government Digital & Data allowance. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,094 per year. Holidays: A generous leave package starting at 26 days and rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

The Digital Data and Technology (DDaT) Directorate is responsible for creating a cutting-edge technology and information environment that connects, empowers and enhances our Officers’ crime fighting capabilities. We are responsible for defining and delivering our data and technology strategy, policy and architecture, building and sustaining resilient services which are critical to our mission success. We work closely with our operational teams to help them do their job in the most effective and efficient way, understanding their challenges and combining this with emerging technologies/techniques to obtain and exploit data in innovative ways to ensure we stay ahead of the criminals who are committing some of most serious crimes and inflicting harm to our society. Are you ready to join the team? Duties and Responsibilities Provide strategic technical leadership and architectural direction to drive the design and delivery of capabilities and services that enable and enhance the Agency’s business and operational priorities. Working under the direction of the Chief Architect, define and continuously evolve the strategic direction for all IT-related domains within the NCA, ensuring coherence with wider HMG technology strategies and standards. Establish, own and maintain architectural principles, enterprise design patterns, reference models, blueprints and multi-year roadmaps that underpin all IT design and transformation activity. Embed enterprise architecture within project and programme lifecycles by leading the integration of design governance, including the operation of design gates, assurance checkpoints and decision forums. Ensure reference architecture documentation is accurate, accessible and maintained to support consistency, reusability and accelerated delivery across the Agency. Maintain a deep and current understanding of emerging technologies and industry trends across infrastructure, networks, platforms, cloud services, applications, and data — bringing this insight to bear on strategic planning and solution direction. Provide architectural oversight and assurance across the change portfolio, ensuring solutions align to strategic objectives, are technically viable, and comply with security, operational and regulatory standards. Act as a senior architectural representative at governance forums such as the Technical Design Authority (TDA) and Architectural Assurance Board (AAB), championing architectural principles, assuring technical quality and shaping enterprise decision-making. Shape and influence investment and transformation portfolios by contributing architectural insight to business cases, benefit realisation plans and technology evaluation. Foster collaborative engagement with delivery teams, suppliers, and partners to ensure architectural integrity across all layers of design and delivery. Act as a senior leader for the architectural community, supporting the professional development of solution, data, security, and technical architects through mentoring, coaching, and setting high standards. Manage, coach, and develop staff in line with NCA values and performance expectations, promoting a culture of continuous improvement, accountability and professional growth.

Technical Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is hiring top quality Technical Architects. Can you design and deliver user-friendly digital services in a unique and complex environment? Can you help us build better products services for millions of users? Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, the architectural problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Microservice and API-led architecture and integration design tools, techniques and best practice. API Management: Experience in designing and implementing APIs (REST/JSON, SOAP/XML, GraphQL), including API lifecycle management, API gateways, HTTP transport and security such as mTLS, OIDC. Integration Technologies: Proficiency in integration platforms like Kong EE, ISITO, Envoy, IBM WebSphere. Messaging and Streaming Technologies: Experience with messaging and streaming protocols and systems such as JMS, AMQP, MQTT, IBM MQ, Amazon SQS,SNS, Azure SB, and Kafka, Amazon Kinesis for asynchronous communication between systems. You and your role We're looking for skilled architects who are confident working on products & services in our complex digital environment. We're transforming DWP and the way millions of people access public services. You'll need to be a skilled technical expert, as well as a good communicator and leader. As our new Senior Technical Architect, you will design, implement and oversee the architecture of IT solutions that improve services for millions of DWP users. You'll work on the design, oversight and architecture governance of IT solutions that support DWP customers and help our colleagues be at the most effective. You will play a key role in shaping integration architecture across DWP's vast digital estate. Your expertise in APIs, event-driven architecture and enterprise integration patterns will be vital in delivering scalable solutions that support millions of users, and help over 100,000 colleagues and agents do a better job. You'll ensure technical quality, and keep designs aligned DWP's Digital Blueprint, Enterprise Architecture and Product Roadmaps. You'll also advocate for good architecture and influence good decisions and the use of the right technology in forums and approval boards. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917, comprised of salary and Government Digital & Data allowance. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,094 per year. Holidays: A generous leave package starting at 26 days and rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

The Corporate Serviced Modernisation (CSM) Integration Lead Architect supports CSM with the technical design and transition of shared service capabilities to meet the needs of UK Defence and its stakeholders. As a CSM Network Architect you will ensure that Defence procurement, financial and human resource information technology capabilities are designed and delivered in line with effective standards and strategies to meet Defence digital shared service capability and technology modernisation goals. The roles work as an integral part of the DBS Architecture Profession team to ensure all delivered services integrate cleanly into DBS business, technology, application, and data architecture layers. The CSM Integration Lead Architect supports the implementation of the CSM Portfolio and Digital, Data and Technology (DDaT) strategy for DBS The post holder will: Collaborate with architects across the enterprise to assess change impacts and ensure a coherent delivery approach. Providing support and advice to other architects who are undertaking the design of new business solutions Design solutions in line with MoD design and security policy and gain approvals through the DBS Technical Design Authority governance forum. Design models and reference artifacts enabling re-use of solution components supporting other architects to conform to required processes and standards. Ensure that new business capabilities are designed for clean integration with existing services. Considering service, applications, data and technology architectural layers and including through life compliance with business and technology policy and strategy Support development of governance, processes, and tooling to monitor and manage new business design, delivery and usage across the DBS enterprise Engage with MOD, industry, and government wide leaders and technical / service experts to identify and implement best architecture practice solutions to meet business needs. Support proofs of concept for technologies and services new to DBS. Support, coach and mentor colleagues in adapting to new delivery approaches as a result of architectural design changes. Ensure architectures are compliant with DBS technical principles and contribute to achievement of the DBS Digital, Data and Technology Strategy aims

We have a current opportunity for a Junior Software Support Engineer (CZ) on a contract basis. The position will be based in Prague/Praha. Main responsibilities: Online consultation of customers and partners for operation of EFT POS Terminal networks and software solutions (email, phone, jira-tickets) Software delivery: packages preparation and deliveries using online tools Technical support of customers during UAT process, maintenance of Issues & Requirements Lists Technical support for certifications with payment systems (MasterCard, VISA etc.) including software packages, configuration profiles, certification applications & reports. Interaction with payment systems. Technical support on Integration projects (ECR, petrol, transportation, vending etc.) including requirements analysis, test equipment setup, integration tests on site Technical support of Cloud users Reports to development team bugs and issues lists, field experience, new requests for improvement Proactive interaction with customers: information on new SW deliveries, software roadmaps Providing SW packages to Operation for terminal preparation procedures Writing documentation (installation & maintenance instructions) Support of development tools and SW components delivered Training of partners and customers, sometimes abroad

Your role will involve: As a VMware Specialist, you will play a crucial role in the creation of an Infrastructure as a Service (IaaS) platform using VMware technologies including vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. You will collaborate with cross-functional teams to architect, deploy, and optimize virtualized environments tailored to meet the specific needs of our clients. Responsibilities: 1. Design and implement VMware-based IaaS solutions according to client requirements and industry best practices. 2. Configure and optimize VMware vRealize Orchestrator (VRO) workflows for automating provisioning, deployment, and management tasks. 3. Deploy and manage VMware Cloud Director (VCD) instances, including resource pools, organizations, virtual data centers, and networking. 4. Implement and configure NSX-T for software-defined networking and security within the virtualized environment. 5. Collaborate with infrastructure and operations teams to integrate VMware solutions with existing systems and technologies. 6. Provide technical expertise and support during the testing, troubleshooting, and resolution of issues related to VMware infrastructure. 7. Develop and maintain documentation, including architectural diagrams, standard operating procedures, and technical guides. 8. Stay updated on emerging VMware technologies, trends, and best practices to drive continuous improvement and innovation Required Skills: Bachelor's degree in computer science, Information Technology, or related field. 2. Proven experience designing, implementing, and managing VMware-based virtualization solutions, with a focus on vRealize Orchestrator (VRO), VMware Cloud Director (VCD), and NSX-T. 3. In-depth knowledge of virtualization concepts, VMware vSphere architecture, and related technologies. 4. Hands-on experience with scripting languages (e.g., PowerShell, Python) for automation and customization of VMware environments. 5. Strong understanding of software-defined networking (SDN) principles and experience with NSX-T configuration and management. 6. Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail. 7. Ability to work effectively in a collaborative Agile team environment and communicate technical concepts to non-technical stakeholders. 8. VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) are highly desirable. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.