Find your next tech and IT Job or contract Microsoft Consultant (Office, SharePoint, 365...) in England

We are seeking a dynamic team leader with exceptional people management skills and a strong understanding of running an ITIL Service Desk with appropriate processes in place. Someone who can motivate, empower and support the technical frontline staff, drive business driven change through, resource rotas, develop staff through training and shadowing, install and sustain the highest level of customer services at all times. As the ICT Service Support Manager, you will lead the Service Support team of around 8 colleagues who provide technical support to all No10 staff, ensuring efficient use and management of resources, customer-focused secure services across the department. Working to the Head of Service Support, you will be responsible for managing all incidents, change requests, and escalation and tracking of problem resolution processes, in line with ITIL best practices, working to driving continuous service improvement forward. This is a hands-on technical leadership role requiring a strong background in ICT desktop and networking infrastructure, service management tools, and the ability to troubleshooting complex technical issues in support of business requests. You will be expected to provide expert guidance and training to your team and you will work closely contribute directly to technical problem-solving with the service delivery team. Responsibilities Leading the Service Desk Manage the ICT Service Desk team of 8, ensuring timely and effective resolution of user issues and requests. Monitor performance against internal OLAs, producing regular reports and insights for senior stakeholders and management. Champion a culture of service excellence and user satisfaction. Technical Oversight Provide expert-level technical support and guidance on ICT desktop and infrastructure, systems, and applications to support customers and also to help develop and train your team members. Lead technical investigations and root cause analysis for major incidents and recurring problems working closely with the IT Service Delivery team or suppliers. Ensure technical documentation and knowledge bases are developed, accurate and up to date and used as a reference throughout the IT Team. ITIL Process Management Own and operate core ITIL processes including Incident Management, Request Fulfilment, Problem Management, and Knowledge Management and the Service Desk function. Ensure processes are documented, followed, and continuously improved. Stakeholder Engagement Act as the primary point of contact for ICT service-related technical matters across the organisation. Collaborate with internal teams and external suppliers to ensure seamless service delivery and find solutions to business problems on a daily basis. Team Development Lead, mentor, and develop the support team of ICT professionals. Promote professional development and ensure the team is equipped with the skills and tools needed to succeed, setup shadowing and mentoring for those who need it. Service Improvement Identify and implement opportunities for automation, self-service, and process optimisation. Working with the Head of Service Support, develop service improvement initiatives and contribute to strategic ICT planning. Governance & Compliance Ensure adherence to government ICT policies, data protection regulations, and cyber security standards at all times. Maintain accurate configuration items records login assets data, incidents against assets and services in order to improve service performance.

As a Technology Delivery Manager, you will be accountable for the performance of a team and the delivery of technology products and services. You will set up your team for success and represent them to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will find and remove blockers and inefficiencies, using data to continually encourage better ways of working, leading to better outcomes. Joining the Home Office Technology Delivery community, you will share knowledge and experience with colleagues across the department and wider Government, building skills and helping to apply good practice and standards. You will support the UK’s security and prosperity through the products and services that you help to deliver.

Senior Microsoft Dynamics D365 CRM Developer Our Client is looking to recruit a Microsoft Dynamics CRM Developer with at least 5 years proven track record of developing within the MS Dynamics CRM suite. Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client’s business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £75K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.

Senior Microsoft Dynamics D365 CE Developer Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client’s business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £55K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.

As a Junior Software Developer, you will learn on the job by contributing to the delivery of software components. In this role you will: Develop skills while working under supervision to deliver stories in a multidisciplinary team Understand and be proficient in different types of testing Be aware of but not responsible for security Coach and mentor more junior colleagues Main Duties: Actively participate and contribute to the developer community Continuously improve the quality of the software and systems produced Develop own skills and knowledge through agreed personal development activities Develop software by following industry best practice, aligned to HMLR standards and approved technologies Identify and implement optimisations to the development process Learn and understand legacy technology and systems as required Learn the basics of Land Registry operations, including casework and register data What will you get from us? A year tailored to meet your learning and development needs, with opportunities to gain experience across a range of areas. We will work with you to make sure you get the most from your placement. We will support your development aspirations and offer flexibility in your working week to help you maintain a positive work life balance. At HMLR, we take a blended approach to where we work. We require everyone to spend at least 60% of their working time in the office. During your training period, for the first 2 to 4 weeks, you will be expected to spend 100% of your time in the office.

As a Senior Infrastructure Engineer (Data) You’ll: • Lead data infrastructure capabilities in line with departmental strategy. • Collaborate with technical architects to turn data architecture designs into operational services. • Build, manage and support data platforms, pipelines, and cloud environments. • Lead infrastructure and data engineering teams to deliver stable services. • Oversee operational support for enterprise data platforms. • Manage third party providers delivering data infrastructure services. • Ensure secure configurations and security controls across data systems. • Maintain reusable infrastructure templates for data environments. • Lead systems integration for data services across the service life cycle. • Produce and maintain technical documentation and architectural materials. • Provide expertise to programmes and projects across design, build and run phases

IT Support Consultant As an IT Consultant, your primary responsibility is to deliver excellent IT support to end-users while ensuring that projects are designed and implemented in accordance with business requirements. You will also be responsible for introducing new technologies, promoting RPA services, and training customers to improve their IT/DX literacy. Provide a range of IT services for our customer Promoting MS Office365, RPA services and new technology to our customer by verifying each technology IT Partners/Vendors Management related to those projects Activities related to customer’s IT/DX Literacy improvement (Planning internal IT seminar, Reviewing materials) Liaison with our HQ team and end users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT/DX support and projects. Key Responsibilities: IT Consultant UX/DX support and RPA services Respond to general IT/DX related requests collaborating with other team members Understand a customer’s IT/DX needs and clarify customer’s system and DX requirements Collaborate with customers to identify the scope of a project, timelines, and resources Provide day-to-day management of projects by leading the planning and implementation of projects during the project lifecycle Assist in testing including UAT and validating Proof-Of-Concepts Provide support services for system maintenance collaborating with other team members Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the users/stakeholders in each office (in English/Japanese) Skills / Knowledge: Technical Strong experience and knowledge of M365 application, especially SharePoint Online and MS Teams Basic system development and operational knowledge (Experiences in system design and maintenance) IT Vendors or Partners management experiences (IT Vendors control and negotiation skills) Customer support / user support experiences Preferred experience with Japanese companies Preferred experience with UX and DX (Digital Transformation) technical projects Preferred experience with Power Platform development, Azure Preferred technical proficiency in UiPath RPA, SAP ERP, MS Excel Macro/VBA, MS Access (desired but not required) Communication Candidate needs to have strong interpersonal communication skills Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking) User facing support skills Self-motivated and an innovative mindset Experience: Must have 5+ years IT experience in a corporate environment Preferably 1 -3 years experiences of System Development and Maintenance The Client Company is based in City of London. The salary for this position is circa £50K – £60K. Please note that the Client does NOT provide sponsorship – so you must have the right to work in the UK. Do send your CV to us in Word format along with your salary and notice period.

During this apprenticeship you will: Translate functional and non-functional requirements or user stories into documented and approved test plans and test cases Work collaboratively with project team members and business representatives Develop and maintain test data, test scripts and test environments Refactor tests to ensure they remain maintainable and consistent Review test environments and processes to facilitate continuous improvement and maintenance of quality standards Assist with defining estimates of effort, risk and issues Execute test plans during iterations / release and provides regular updates on progress and quality Create and maintain test documentation Record and track product defects, working closely with developers and Business Analysts for resolution Work with the Test Analyst and development team to produce a robust and development team to produce a robust and comprehensive Quality Strategy tailored to each project Help implement the quality strategy within the team Be accountable throughout the complete test lifecycle for the correctness of their test scripts and data and for ensuring they are peer reviewing others for correctness Develop and maintain manual tests for reviewing and running the automated scripts Create automated test scripts where appropriate, with guidance and support Know and follow the principles of the chosen development methodology (e.g., Scrum, Kanban, RUP) For further details, please refer to the Candidate Pack.

Join Government Digital and Cyber Capability, where our mission is to ensure the government possesses the necessary talent to drive digital transformation and overcome the challenges ahead. We're dedicated to enhancing the government's capacity to attract, recruit, nurture, and retain top tier digital and data professionals. As part of the team, you will help shape the future of digital strategy and capabilities, providing vital insights that support cross departmental policies, standards, and strategies. We're entrusted with devising strategies and delivering results for a community of 30,000+ digital innovators, aspiring talent, and the broader civil service. Our commitment extends to fostering an inclusive, supportive, and dynamic culture where individuals thrive and excel. We are responsible for: Delivering the cross-government Digital, Data and Technology Strategy and Standards, like the, the and Cross-government performance and assurance, including Government Digital and Data Framework This is a rare opportunity to transform the way government delivers services. As an Associate Service Owner in the Capability Frameworks team you will run and continuously improve world-class services based on user needs. You will also work with the Senior User Researcher to gather user requirements and the Senior Content Designer to ensure the frameworks have consistent content, and deliver value through the life cycle. This role will also have line management responsibilities.

The Service Tooling team at Defra within Digital, Data Technology and Security (DDTS) function is looking for a ServiceNow Business Analyst to join our team. Joining our Service Tooling team, you will help turn business needs into smart, practical solutions. You’ll need a solid grasp of what the ServiceNow® platform can do, along with great people skills and a sharp eye for detail. The role is all about working closely with stakeholders to understand what they need, digging into how things currently work, and finding better ways to get things done using ServiceNow, making everyday processes smoother and more efficient. While applicants without SC clearance are welcome to apply, they must be eligible to obtain it. To be eligible for SC clearance, all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further.

The One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We’re half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It’s a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we’d love to hear from you. Find out more at the . One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high-profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non-technical stakeholders and collaborating with cross-functional teams leading cross-functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance

As Deputy Director, you will lead the development and delivery of key cross government digital strategy work, including the Digital and AI Roadmap, ensuring it aligns with the Blueprint for Modern Digital Government and wider GDS priorities. You will oversee the full lifecycle of strategic programmes—from early design through launch, iteration, refresh, and the tracking of implementation—while building and maintaining strong relationships with senior leaders across departments, GDS, DSIT and other central government bodies to drive collective progress. Acting as a senior champion for the digital profession, you will provide strategic advice and agile support to senior stakeholders, offering expert guidance to help departments align with the Blueprint and deliver whole of government outcomes. You will shape and support GDS delivery plans by offering strategic challenge and insight to ensure effective implementation. A key part of the role will involve engaging with HM Treasury during major fiscal events, such as Spending Reviews, to ensure digital and data priorities are embedded in departmental spending plans and to influence the evolution of modern funding and business processes. Finally, you will lead a high performing multidisciplinary team, fostering a culture of flexibility, inclusion and excellence, ensuring they are equipped to respond to shifting priorities and supported in their professional development.

As a Senior BA working within DWP Digital these are some of the things you will: Work on large, complex products or services, or across a number of products or services simultaneously. Lead workshops, interviews and focus groups to effectively understand business problems and user needs within large complex products or services. Communicate effectively across senior technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned. Understand the business processes and activities that impact and that are impacted by the product or service whilst developing an understanding of how the product or service aligns with the wider strategy of the department. Lead initiatives and champion continual learning & development within the BA community. Be a leading member of the BA community, taking on line management responsibilities. Additionally you will play a significant role in capability building and recruitment when required. Encourage and promote Agile methodologies, setting standards across the function and working to educate the BA teams working across the functions on Agile principles, methods and tools to support their development. Some travel to other Digital hubs may be required.

Active Travel England are looking for two Business Analysts to be enthusiastic and motivated members of a talented technical team. In this role, you’ll bring structure to ambiguity and champion a culture of process mapping that drives clarity, collaboration and continuous improvement. Your responsibilities will include, but aren’t limited to: Translate business needs into actionable requirements, including user stories, process maps, data flows and acceptance criteria. Contribute to agile ceremonies, backlog refinement, sprint planning and retros. Ensure business analysis work adheres to GDS standards and supports service assessments. Own stakeholder relationships at senior levels; develop and maintain a strategic view of the business and policy context and how business analysis activities contribute to it. Role model positive behaviours and support the embedding of the new target operating model and the changes to the ways of working. Set the standards and expectations for your profession across ATE and engage and align with the wider DfT Group. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work with sector-leading technology to protect those with the highest security classifications At the heart of this interesting 21-month apprenticeship is a focus on keeping assets, information and people safe. You’ll do that by combining your studies for a Level 3 Information Communication Technician qualification, with hands-on experience. We’ll start with the small but vital stuff – things like fault diagnosis and the specifics of secure networks and Cloud-based services. But those skills will quickly grow so that you become fluent in patch and vulnerability management, plus you’ll be well-versed in the most cutting-edge developments in securing IT and mobile solutions for teams across the continents. By the end of your apprenticeship, we’re hopeful that you’ll be interested in securing a permanent job with our talented team, and from there, your career could really take off. We work with government-level customers who are reliant on IT and mobile solutions they can trust in every conceivable situation, so this is a unique chance to embed yourself in a world-class team. Get to grips with real IT projects and operations impacting on countless people You’ll be exposed to a wealth of multidisciplinary talent during your placements with our Technology and Operations teams, so this opportunity would be ideal for someone who has a genuine interest in computing and technology. We’re open to people from all backgrounds and all life stages, so regardless of whether you’re a school-leaver, someone who is returning to work after a career break or someone who is looking for a career change, you’ll excel with us if you’re reliable and proactive. As a British national who is at least 16-years old, you’ll also have a sharp eye for detail, and you’ll enjoy working collaboratively with others. With at least two GCSEs (or an equivalent qualification) at grades 9-4 (A*-C) in both Maths and English, you’ll be keen to learn and absorb knowledge from our ambitious teams.

As an Apprentice Infrastructure Engineer, you’ll play an active part in supporting the technology that underpins our services. From day one, you’ll be immersed in real infrastructure work, developing your skills through hands‑on experience and structured learning. You’ll work alongside supportive colleagues in the Transformation & Technology directorate, gaining insight into how we maintain and improve our systems while learning a blend of traditional, agile and digital practices. This is an opportunity to grow your capability, contribute to meaningful work, and build a strong foundation for a future career in IT. As an Apprentice Infrastructure Engineer, you will: Develop your skills and capability through ongoing training and learning opportunities provided as part of your apprenticeship. Work as part of a team to deliver high‑quality IT service support to users, meeting agreed Service Level Agreements. Support the delivery of new software and infrastructure by collaborating with technical teams. Troubleshoot IT software and hardware issues through effective analysis, problem‑solving and diagnosis. Contribute to forward‑planning activities, aligning your own workload with team delivery timescales. Ensure that all necessary documentation is accurate, complete and kept up to date. Share knowledge openly with colleagues within your team and across the wider organisation. At HM Land Registry, we’re committed to helping you thrive. As an apprentice, you’ll be part of an inclusive organisation that values diverse perspectives and supports everyone to reach their potential. You will: Be part of a friendly, knowledgeable team invested in your development. Gain hands‑on experience across a wide range of IT services and technologies. Build a strong foundation for a long‑term career in digital and infrastructure roles. Contribute to meaningful work that supports the effective delivery of essential public services. Learn in an environment that values collaboration, curiosity and continuous improvement.