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The IT Technician handles the installation of computer systems, their maintenance and repair. As a freelancer, their assignments are generally commissioned by companies or individuals. They may also be asked to perform software installations, write guides, etc. The IT Technician is above all a computer professional with exceptional versatility. Indeed, they must be able to respond to any computer-related problem. This requires multiple skills. Most of the time (especially when it comes to breakdowns), they are forced to work under pressure, as their employers will need to repair their installations as quickly as possible. It's the same scenario when working on a faulty computer, poorly configured software, etc. Furthermore, to be as effective as possible, the IT Technician doesn't rest on their laurels. On the contrary, they perform constant information monitoring to avoid being caught off guard by technological evolution.

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Permanent

Job Vacancy
Digital and Transformation Chief Operating Officer

DWP Digital
Published on

£100k-140k
The Humbers, England, United Kingdom

Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Permanent

Job Vacancy
Digital and Transformation Chief Operating Officer

DWP Digital
Published on

£100k-140k
Newcastle upon Tyne, England, United Kingdom

Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Permanent

Job Vacancy
Digital and Transformation Chief Operating Officer

DWP Digital
Published on

£100k-140k
City of Bristol, United Kingdom

Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Permanent

Job Vacancy
Director General Chief Digital and Innovation Officer - HO - SCS3

Government Digital & Data
Published on
microsoft

£160k-190k
London, England, United Kingdom

As Director General – Chief Digital & Innovation Officer , your specific responsibilities will include: Strategic Leadership: Lead cross-departmental digital services, harnessing digital technologies and data to transform services for users. Live Service Operations: Deliver mission-critical live services at scale. Digital, Scientific, Data and Research Innovation: Champion the integration of cutting-edge technologies, data science, and research into operational delivery and policy development. Cross-Government Engagement: Represent the Home Office in senior forums, influencing policy and delivery across Whitehall and with international partners. Operational Oversight: Provide strategic direction and governance for major programmes such as Home Office Biometrics and Digital First, ensuring delivery excellence and risk management. Organisational Development: Build and nurture high-performing, inclusive teams, and develop future leaders across all functions. Budgetary Responsibility: Accountable for a combined budget exceeding £1.8bn, ensuring value for money and alignment with spending review commitments. Strategic Partnerships: Foster collaboration across government, academia, industry, and international stakeholders to enhance service transformation outcomes.

Fixed term

Job Vacancy
Project Support Officer

VIQU IT
Published on

1 month
Birmingham, United Kingdom

Project Support Officer – 8-Month Contract – Birmingham VIQU has partnered with a public sector organisation in Birmingham seeking an Project Support Officer to support an upcoming telephony rollout project, helping modernise communication systems across the organisation. This is a fantastic opportunity for someone looking to build or strengthen their career in IT project work, even if you don’t have a technical background. The role: As a Project Support Officer, you’ll be part of the team ensuring a smooth rollout of the new telephone systems. You’ll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions. The successful Project Support Officer will: Auditing and mapping existing phones, checking locations against internal asset records Reviewing call and voicemail logs to identify usage patterns and highlight services that can be withdrawn to support cost savings Building, connecting, and configuring new phones with the correct extensions Providing general support and guidance — being approachable, answering questions, and guiding staff through the changes. Key skills & experience: Confident communicator, comfortable working with stakeholders and staff at all levels Competent in Microsoft Excel – able to update trackers and manage spreadsheets effectively Proficiency in Microsoft Office applications and general IT literacy Well organised and proactive – able to manage your workload independently Role details: Job role: Project Support Officer Job type: Contract Duration: 8-month contract (till end of March 2026) Rate: £150 per day paid to Umbrella company Location: Birmingham Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Permanent

Job Vacancy
Associate Rosa Support Specialist - FCDO Services - EO

Government Digital & Data
Published on
Microsoft Office

£30k-36k
London, England, United Kingdom

Job description Coordinate daily tasks to uphold vital secure operations In this varied and hands-on role, you’ll be a key part of the Rosa Management Team, supporting secure service delivery across the organisation. Reporting to the Senior Rosa Specialist, you’ll carry out essential audits on Rosa accounts and locations, working closely with users to ensure compliance and accuracy, and recommending actions where needed. You’ll be monitoring shared Rosa mailboxes, coordinating requests and tasks to the right team members, and keeping service responses on track. Day to day, you’ll take ownership of important admin functions, from distributing IT security procedures for sign-off to maintaining inventories, tracking laptop assets, and managing password governance. Whether you’re handling Rosa queries, organising office supplies for the London team, or escalating more complex IT issues, your work will help keep everything running smoothly. Clear communication is key in this role. You’ll regularly liaise with colleagues, customers, and wider FCDO Services, keeping everyone informed and aligned. And with a proactive approach to your own development and a strong understanding of Rosa processes, you’ll be ready to adapt to changing needs and support the ongoing success of the service. Bring your technical expertise where it matters You’re organised, detail-driven, and comfortable working independently in a fast-paced environment. With strong admin experience and excellent Microsoft Office skills, you’re confident handling data, managing reports, and keeping processes on track. You communicate clearly at all levels and know how to get things done, whether that’s liaising with stakeholders, supporting users, or chasing down key actions. You’ll bring a user-focused mindset and a proactive approach to problem-solving. Experience working with service levels, prioritising tasks, and supporting secure services would be a real plus, especially if you understand government security policies. Most importantly, you’re a reliable team player who’s ready to learn, grow, and make a real contribution to the Rosa service. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: To find out more about our benefits and our organisation, please visit Closing date: 31/08/2025 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Permanent

Job Vacancy
Digital and Transformation Chief Operating Officer

DWP Digital
Published on

£100k-140k
United Kingdom

Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Permanent

Job Vacancy
Digital and Transformation Chief Operating Officer

DWP Digital
Published on

£100k-140k
The Humbers, England, United Kingdom

Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Permanent

Job Vacancy
Digital and Transformation Chief Operating Officer - DWP - SCS2

Government Digital & Data
Published on
microsoft

£100k-140k
England, United Kingdom

You will lead a challenging agenda, building strong partnerships with other functional leaders (e.g., Commercial, People, Finance, Risk etc) to build joined up approaches to problem solving and drive activity in the following areas:​ Performance and Planning ​ Own the complete view of Digital and Transformation Group business, ensuring it’s well planned, governed, and there is a positive return on investment​ Own the operating model for DWP Digital and Transformation, ensuring it enables effective and efficient delivery for colleagues and customers ​ Deliver an accurate workforce plan for over 4000 FTE and in leading the annual and multi-year (Spending Review) Business Planning processes, ensure we have a clear and resourced plan to deliver our ambitions, strategy and vision​ Build key performance metrics and Objectives and Key Results that help shape and align to Departmental future plans​ ​ Governance and Risk Management ​ Lead on organisational governance, control and risk management for DWP Digital, identifying blockers and issues early, and supporting and coaching colleagues to navigate these successfully ​ Effectively manage the business of Digital and Transformation Group through the DET, representing Digital and Transformation Group and provide subject matter expertise on Departmental Committees ​ Own and manage the relationship with Government Internal Audit Agency (GIAA) to ensure effective risk management and agreeing and implementing improvement actions where needed​ Finance ​ Have oversight of DWP Digital budget (over £1bn) and headcount (circa 7000+) ​ In close collaboration with Finance colleagues, drive budget conversations to ensure we get the funding we need to deliver on our priorities​ Mature our financial and budget management approaches, ensuring alignment with Cabinet Office and Treasury requirements, and supporting colleagues to navigate these requirements ​ Work with our Commercial Director to ensure we achieve value for money from our suppliers​ Provide high level policy, strategic, budgetary and delivery advice to the CDIO ​ Digital Capability and Capacity ​ Work in partnership with DWP People & Capability, and build strong relationships, acting as an intelligent customer, to lead capability and capacity development in DWP Digital and Transformation, building a diverse and professional workforce ​ Attract, build, and develop the best digital talent, creating a strong talent and resourcing strategy, utilising our Digital Academy and making sure we have the right mix of civil servants, and cost-effective arrangements for contractors, outsourced arrangements, apprenticeships, and internships​ Lead professionalisation within the group, engaging with partners to create strong capability pipelines, accreditation and secondment opportunities to increase experience and skills​ Lead the Business Services Practice in Digital Group, developing capability across this group of people to ensure that the business of Digital is well managed, safe and effective ​ Communications and Engagement ​ Bring the Business plan and Digital strategy and vision to life, leading a communications and engagement team to ensure a strong communication and engagement strategy is in place that keeps our people informed and engaged and builds a culture where our people can thrive in a positive, supportive and professional community​

Permanent

Job Vacancy
Principal Specialist Infrastructure Engineer - Companies House - SEO

Government Digital & Data
Published on
Office 365

£51k-66k
United Kingdom

The BITS team is part of IT Services and the Digital and Technology directorate and is widely recognised across Companies House as a team who delivers a great service. They are responsible for the day-to-day support and administration of ServiceNow, our cloud-based telephony solution, end user devices and the Microsoft 365 application suite including Dynamics, Sharepoint, Power Platform Intune, Defender and EntraID. They are involved in several highly visible initiatives including driving automation across the business through the use of AI, contributing significantly to an organisation wide Identity and Access management programme and being part of major case management implementation using Microsoft Dynamics. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Job description As a Principal Specialist Infrastructure Engineer , you will: collaborate with other teams and people from across the organisation to optimise processes with a focus on using Artificial Intelligence and automation wherever possible; manage the support and maintenance for our M365 Dynamics case management system, SharePoint (including corporate and communication sites), Purview, OneDrive, M365 application suite support, Teams, EntraID, Intune, Defender and our cloud-based telephony and call recording solution; support IT Services to achieve its public availability target which is currently 99.5%, through the prevention of disruption arising from BITS incidents; manage the Tech Bar that provides onsite support for our internal colleagues in Crown Way, as well as arrange regular visits to our regional offices in Edinburgh and Belfast to provide a similar service; manage the support and maintenance of our ServiceNow platform. This will include making enhancements to drive IT Service and Operational Management solutions, and leading continuous improvements through process automation; manage the device team that supplies the hardware used by our internal colleagues, enabling them to work safely and securely from wherever they are allowed to. This will include Windows end user devices, Macbooks, Iphones, home working and office-based peripherals such as screens, printers, keyboards and mice; have the opportunity to be the Duty Manager for the on-call rota. This is currently a voluntary option.

Permanent

Job Vacancy
Chief Digital Technology Officer - MoD - SCS1

Government Digital & Data
Published on
Design

£90k
High Wycombe, England, United Kingdom

The current responsibilities of the role include: Oversee the governance of Air’s Digital Portfolio, serving as the primary lead for digital input into RAF Force Development and Capability processes. Own, develop, and enforce digital, data, and information architectures for Air and Space Commands, directing the RAF Digital Design Authority and collaborating closely with the Defence Digital architectural community and the Integrated Design Authority. Lead the RAF’s in-house Digital Services delivery activities. Establish, enforce, and assure digital and data technology standards across the RAF, aligning with MOD Chief Information Officer Defence standards and extending them to the Air domain, while maintaining awareness of equivalent industrial and civilian sector standards. Shape and align the RAF’s future digital and data requirements with wider Defence, influencing Defence-level investment priorities and delivery strategies to meet the RAF’s critical digital needs. Coordinate digital and data innovation and experimentation across the RAF, including initiatives such as the Rapid Capability Office, while serving as a member of the Air Command Technology and Innovation Board. Lead RAF Digital’s Business Engagement function, encompassing Digital Relationship Management, the RAF Digital ‘Front Door,’ and the RAF Digital sub-Portfolio Office. Act as Co-Chair of the Air Digital Working Group and a member of the Digital Steering Group. Lead the creation and enforcement of a consistent digital architecture across all Air Command and Space Command programmes and projects—not limited to those delivered by RAF Digital. This ensures Air and Space capabilities are fully integrated into the broader Integrated Force. The CDTO will head the Digital Design Authority to deliver, enforce, and assure this architecture. Oversee the delivery of a diverse portfolio of RAF Digital projects, many involving innovative commercial constructs. The CDTO will have overall responsibility for this portfolio, including securing external approvals and assurance from Defence Digital and the Government Digital and Data Office, as required.. Shape Defence-level digital standards and delivery to ensure Air and Space requirements are met, enabling Air and Space Commands to effectively exploit Joint capabilities. The CDTO will act as the principal liaison with Defence Digital and the Integration Design Authority. Directly oversee the output of 164 personnel. Manage and approve an annual budget exceeding £50M. Given the high demand for RAF Digital outputs, the CDTO, alongside the Deputy Director Digital, will chair the Air Digital Working Group, making data-driven prioritisation decisions aligned with Air’s strategic objectives. Balancing competing priorities to deliver maximum value is a critical aspect of the role. Direct the development of Air Command’s digital strategy and delivery plan, ensuring alignment with operational and business outcomes. The CDTO will set long-term priorities for technology exploitation and development, providing specialist advice and recommendations to the Air Executive Committee and the Air Force Main Board.

Permanent

Job Vacancy
DevOps Engineer MetDB team - Met Office - HEO

Government Digital & Data
Published on
Python

£33k-37k
Exeter, England, United Kingdom

You will support and develop systems providing real-time data to operational Numerical Weather prediction (NWP), products and research. Contributing to the delivery of exceptional science, technology and operations. Your key duties : Monitoring and dealing with any problems which occur. Process improvement. Developing Software as part of maintaining the current system as well as part of future projects. Benefits Alongside your salary of £33,794, Met Office contributes £9,790 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Permanent

Job Vacancy
HR Advisor

BAE Systems
Published on
Microsoft Office

£46k
Glasgow, Scotland, United Kingdom

Job title: HR Advisor Location: Glasgow - Govan/Scotstoun - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £46,000 (dependent on skills and experience) What you'll be doing: Provide HR support in a manufacturing, unionised, project-based organisation Providing operational advice on a range of people issues; including Absence Management, Talent, Performance Management, Organisational Design and Restructuring and organisational health Act as the first point of contact for all people related issues and support and coach line managers on their people management responsibilities Support the deployment of a key organisational design and restructure programme across the business Supports the analysis of Naval Ships people data, to benchmark and to implement short and long term solutions that improve performance Work closely with and provide to support to HR Managers and report into the Head of HR Your skills and experiences: Essential: Previous generalist HR advisory/Business Partner experience within a large organisation Experience of coaching an influencing line leaders MS Office proficiency Desirable: Organisational design and restructuring experience including redundancy Experience in partnering with business leaders to support the delivery of their people plans Experience in supporting and coaching line manager on cyclical people management activities e.g. reward review, performance management, talent management Benefits: As well as a competitive pension scheme, BAE Systems also offers share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Naval Ships HR team: You will be part of the Naval Ships HR team who support our Programmes and Functions and Projects. We are currently building 8 Type 26 frigates here in Glasgow and also have two international programmes in Australia and Canada. The team work very closely with their stakeholder areas in a fast paced and challenging environment focused on delivery of a high-quality complex product to cost and schedule for our customers We are currently reviewing our organisation design to ensure that we are fit for the future, and you may have the opportunity to support the development of the overall plan and preparation for the implementation phase of this programme and then follow this through into deployment Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 29 July 2025. Interviews will take place w/c 11 August 2025.

Fixed term

Job Vacancy
Programme Officer - Data Analytics

The Health Foundation
Published on
Teamwork

14 days
£43k
London, England, United Kingdom

Salary : Up to £43,852 pro rata , plus excellent benefits Contract: 12 -month Fixed term contract Hours Per Week: 37.5 hours per week. In line with our hybrid working model, you will be required to work in person for a minimum of two days per week. Our Foundation We are an independent charitable organisation working to build a healthier UK by: Improving people's health and reducing inequalities. Supporting radical innovation and improvement in health and care service. Providing evidence and analysis to improve health and care policy. We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. About the role We’re looking for a Programme Officer to join our dynamic Data Analytics Team at the Health Foundation. This role will primarily support the Networked Data Lab (NDL) – a pioneering initiative that unites five analytical teams across the UK to generate data-driven insights on pressing health and care challenges. Working closely with the Programme Manager and the wider NDL team, you’ll play a key role in ensuring the smooth design and delivery of this ambitious programme. You’ll also have opportunities to contribute to other projects across the Research and Analysis Directorate, helping to drive forward our strategic aim: ensuring that everyone’s health and care benefits from analytics and data-driven technology. As Postholder you will provide programme and operational support to the Networked Data Lab, apply agile project and programme management principles, collaborate with internal and external stakeholders and support cross-directorate projects and workstreams. How to apply Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. You can find the job description for this role . If you would like to apply, please submit your CV and using no more than 1000 words answer the following application questions : Please outline your experience of project management, including how you track progress of deliverables and spend and undertake risk/issue management. Collaboration is key to this role, particularly within Networked Data Lab and across teams. Can you provide an example of a time you worked collaboratively across teams or organisations to support data, research or service improvement initiative? What were the strategies you adopted? What was the outcome of your approach? Excellent communication skills are an essential part of this role. Using your writing skills, what are the three key messages that would persuade us to invite you to an interview? This would include why you want to work with us and what you can bring to the role? Our commitment to inclusion and diversity We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, that we want to improve representation for across our organisation: we want to achieve a better balance between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. If you require any support through this process, please contact Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you. Closing date: 27 July 2025, 23:00 Interview date: W/C August 4, 2025

Permanent

Job Vacancy
IT Support Engineer with 1st and 2nd Level Support

Nexus Jobs Limited
Published on

£30k-40k
London, United Kingdom

IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank’s Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Permanent

Job Vacancy
Field Engineer

Bluetown
Published on

£40k-50k
Streatley, England, United Kingdom

Job Title: Field Engineer Location: Newbury Salary: £40,000 - £50,000 per annum Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment. Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite Respond to escalations from 2nd and 3rd Line Engineers by offering support and technical advice to resolve client queries Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours or standby support to our clients on a rota basis About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of networking technologies - TCP/IP, Firewall, Routing/Switching Ability to run, patch and terminate cabling to support installation of new hardware Strong knowledge of InTune & Conditional Access Technologies and security Experience of MSP and or Hospitality is advantageous but not essential Current and valid UK driving license is essential CCNA certification is desirable Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Technician, Field Support, IT Service Desk Technician, IT Services Manager, IT Desk Support, 2nd Line Support, 3rd Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, 3rd Line Support, Support Technician, IT Support Engineer, 3rd Line Support Technician, Software Engineer, Technical Support, IT Support, Helpdesk Support Technician, IT Systems Engineer may also be considered for this role.

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Frequently asked questions about working as a IT Maintenance Technician (Office, Workstation...)

What is the role of a IT Maintenance Technician (Office, Workstation...)

The IT Technician, as the name suggests, works in the IT field within a company or organization. Their main function is managing IT systems.

How much does a IT Maintenance Technician (Office, Workstation...) charge

The daily rate of an IT Technician averages 450 euros. Their salary ranges between £40K and £55K per year.

What is the definition of a IT Maintenance Technician (Office, Workstation...)

The IT Technician manages the company's computer equipment. They handle the installation of new equipment and its maintenance. When computer failures or problems occur, the technician intervenes to detect them and quickly provide appropriate solutions. Among their functions within the company, they can also train or educate employees on how to use the firm's computer equipment. Overall, an IT Technician's duties are varied. They must have good interpersonal skills, as they will be constantly interacting with company personnel.

What type of mission can a IT Maintenance Technician (Office, Workstation...) handle

The missions of an IT Technician are diverse. He/she is an all-around expert IT technician working for the company. However, below are his/her main duties. • Ensure the management of company data backup • Diagnose priority interventions to optimize the company's IT structure • Ensure the management and maintenance of IT systems • Handle the installation and updating of software • Plan the maintenance intervention schedule • Secure IT data

What are the main skills of a IT Maintenance Technician (Office, Workstation...)

A Computer Technician must have the necessary skills to carry out the missions that their employer will entrust to them. Here are the essential skills for a Computer Technician. • Have good communication ability • Have knowledge of company operating systems (Linux, Windows, Mac...) • Have skills in managing PCs, servers, networks... • Have IT security skills • Have excellent knowledge of their field of activity, namely fiber optics (connectors, cable structures, color codes...) • Have interpersonal skills • Have skills in maintenance and support of computer equipment and software

What is the ideal profile for a IT Maintenance Technician (Office, Workstation...)

The IT Technician must also have the essential qualities to occupy their position. Below you will find among the main ones: • Diplomatic • Resourceful (to find solutions quickly) • Responsive • Know-how (implement, guide, diagnose, identify, change, configure, inform, deploy, assist...)
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