Find your next tech and IT Job or contract IT Maintenance Technician (Office, Workstation...) in England

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 and 3 line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 and 3 line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Remuneration Competitive salary Contributory pension scheme Private healthcare Life assurance School fee discount Professional development 25 days holiday (pro-rata’d to part time) You will be based between 2 schools in Milton Keynes. The salary will be circa £28K - £30K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Site Technician Stone / Site Based – UK Travel Permanent – Competitive Salary + Benefits VIQU have partnered with a leading technology integrator to recruit a Site Technician responsible for the assembly, wiring, and testing of protection and control systems on major UK transmission and power generation projects. This role is hands-on, site-based, and will suit someone confident in electrical installations, cabling, and safety testing who is willing to travel nationwide. Key Responsibilities of the Site Technician: Assembly and wiring of electrical protection and control systems using drawings and wiring schedules. Installation and termination of multicore, copper, and fibre optic cables. Mechanical assembly of cubicles, frameworks, and cable racking. Conducting electrical safety checks, insulation resistance, continuity, and point-to-point wiring tests. Supporting hardware builds, temporary test rigs, and on-site modifications. Working with site supervisors/managers to ensure deliverables and materials are ready. Updating issue logs and liaising with design, commissioning, and site engineers to resolve issues. Experience Required of the Site Technician: Minimum 1 year experience as a site-based wireperson. Proven background in E, C & I installations (substation control/protection systems or similar) on National Grid or comparable sites. Ability to read and interpret circuit diagrams, wiring schedules, and technical drawings. Willingness to travel and work away at customer sites across the UK. Full UK driving licence. Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website. Do you know a Site Technician who might be interested? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment Site Technician Stone / Site Based – UK Travel Permanent – Competitive Salary + Benefits

Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to lead the way. With expertise in developing innovative solutions for two key industries-power and digital infrastructure. BE DC Connect UK Ltd is based throughout the South East. Providing managed hosting, colocation and network services. Which offers secure, agile, scalable and robust hosting solutions to clients in varying sectors & countries. From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational skills in order to deal with tasks consummate with the position. It is imperative that candidates have good spoken and written English. The three roles will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Enfield (North London) Data Centre location and may be requested to visit another Data Centre Location on occasion. About you Essential Good communication skills Strong desire to learn new technologies Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical Support or similar role Work well in a busy team, being quick to learn and able to deal with a wide range of issues Ability to assess and prioritise faults and respond or escalate accordingly Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role.

Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.

The role requires a strong background in IT Architecture, with particular expertise in Microsoft architecture. You will be responsible for maintaining and upholding Enterprise Architecture standards across the Digital Workplace team environment, ensuring that Microsoft architectural frameworks, principles, and best practices are consistently applied throughout the organisation. The successful candidate will play a key role in driving architectural governance, leveraging deep knowledge of Microsoft platforms and solutions to support the evolution of robust, scalable solutions that meet the needs of diverse stakeholders. Design and oversee the implementation of robust, scalable, and secure technical solutions. Provide architectural leadership across a diverse portfolio of projects, ensuring best practices are championed. Identify and drive opportunities for technological innovation and efficiency improvements. Mentor and guide technical staff, fostering growth and sharing expertise within the team. Set and uphold architectural standards to maintain high-quality solutions. Engage in complex problem-solving and contribute to high-level strategic decision-making. Ensure systems and services are resilient, responsive, and technologically advanced. Safeguard the organisation’s reputation for excellence in meteorological services. Collaborate effectively with stakeholders, clearly communicating technical concepts to varied audiences. We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation.

Job Title: Digital and Creative Officer - Nuclear Training Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Develop nuclear training assets through design and development, embedding rigorously derived learning and assessment objectives Facilitate nuclear training effectiveness through design of high-quality training aids, and drive ongoing enhancement of educational resources Support Nuclear Training Needs Analysis by delivering the correct digital learning solution to customer requirements. Help apply the Systematic Approach to Training to create strong, high-quality digital training materials Coordinate the formatting, approval, and publishing of content on our Nuclear Training Portal Help implement the nuclear training strategy to provide effective communication and training assets, and related collateral Your skills and experiences: Essential: Good digital and / or creative skills and knowledge (either generalist or in specific area) BA(Hons) Graphic Design or equivalent prior experiential learning would be advantageous around idea generation, visualisation techniques, and image making Desirable: Exposure to some of the following packages: Articulate360, Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe After Effects Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Nuclear Discipline, Skills & Capability team: This role sits within a new nuclear training team at BAE Systems Submarines, created to facilitate and manage training to support the growth of a resilient nuclear business. You will be joining a team based at Barrow-in-Furness whose remit is to support and manage Nuclear Capability, Training and nuclear safety through a competent workforce. You will have the opportunity to gain exposure across the wider business areas as you will be liaising with cross functional teams such as Engineering, Operations as well as Senior Nuclear Leadership teams, as well as international projects such as AUKUS. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Job Title: 3rd Line Support Technician Location: Manchester Salary: £37,000 - £44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable Current and valid UK driving license is desirable Experience of MSP and or Hospitality is advantageous but not essential Personal Excited about tech and thrives on developing an understanding of new technologies Possesses good written and verbal communication skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure Please click on the APPLY button to send your CV for this role Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 3rd Line Support Engineer, IT Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role

Deputy Money Laundering Reporting Officer - DMLRO Our Client a bank based in the City of London are looking to recruit a DMLRO – a Deputy Money Laundering Reporting Officer. The Deputy Money Laundering Reporting Officer (DMLRO) within the Bank supports the MLRO to provide an expert advisory and monitoring service to ensure compliance with relevant rules, regulations and codes of conduct relating to Fraud and Financial Crime (F&FC). You will support the MLRO in the design, development and ongoing monitoring of Banks Group's Fraud and Financial Crime Risk Management arrangements ensuring these are aligned with the Bank's Risk Appetite and applicable legal and regulatory requirements. Lead the design, development and ongoing review of the Bank's Fraud and Financial Crime (F&FC) Risk Management Policies and associated standards covering: Money Laundering and Countering Terrorist Financing, Sanctions, Tax Evasion, Market Abuse, Bribery & Corruption and Fraud. Provide regular reports and management information to the MLRO, Chief Risk Officer and Board on the Bank's F&FC Risk profile outlining the adequacy of F&FC systems and controls. Support delivery of the annual MLRO report to the relevant Board Committee. Design and facilitate a group-wide F&FC risk assessment including an assessment of control effectiveness. Undertake investigations regarding potential cases of suspected fraud and financial crime as and when required. As subject matter expert, work closely with the first line of defense, and any agents of the bank, to review escalations (eg Sanctions / PEPs and Adverse media) to the MLRO and where necessary make recommendations to approve/decline in line with the Bank's AML Policy and Risk Appetite. Suspicious activity report investigation, discounting and submission of suspicious activity reports to the relevant Reporting Authority on behalf of the MLRO/Nominated Officer. Review suspected cases of fraud raised by bank colleagues and investigate to determine if referral to law enforcement agencies such as Action Fraud, NCA or Serious Fraud Office is necessary. Provide oversight and challenge to the business unit/team Risk and Control Self Assessment's to ensure fraud and financial crime risks and controls are appropriately identified and evaluated. Design and delivery of F&FC Training content and provision. Monitor and report on staff compliance with F&FC training requirements. Support the MLRO to maintain an effective bank-wide forum/committee for the oversight and monitoring of F&FC risk management. Recognized as a trusted point of contact for internal/external stakeholders (including regulators and law enforcement) Quality assurance sampling of F&FC activity and control testing conducted in the 1 LOD. Deliver thematic reviews of F&FC policies and controls to provide 2 LoD opinion on the Bank's compliance with its policies and applicable legal and regulatory obligations. Monitor, assess and report on emerging legislative and regulatory developments relating to F&FC. Work collaboratively with other Risk & Compliance team members to provide data, insight and analytical expertise on risk management and compliance across BBB to internal and external stakeholders. Must have experience in a financial crime senior management position within financial services, with proven experience including acting as a Money Laundering Reporting Officer/SMF17 for an FCA regulated firm. Educated to a degree level (or equivalent experience) is highly desirable. • Hold a Fraud and/or Financial Crime qualification at a professional level (eg ICA Diploma or Certified Anti-Money Laundering Specialist) • Experience in a risk management, compliance or a fraud/financial crime prevention role in the financial services sector. This a hybrid position at least 3 days a week based in the City of London with bank. The salary range, depending on experience, will be in the range £90K - £105K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Key Responsibilities Define and deliver BDUK’s Digital, Data and Technology (DDaT) strategy, aligning it with organisational priorities and advising senior leaders on opportunities, risks and investment decisions Lead the design, build and running of digital services and applications that power BDUK’s core programmes, and embed user-centred design, accessibility and continuous improvement Build on BDUK’s data capabilities, ensuring data is secure, well-governed and high quality, and drive the use of data, automation, AI and machine learning to generate insight and improve decisions Oversee the performance, reliability and security of core systems and platforms, ensuring robust operations, risk management and compliance with government standards Lead and develop a skilled, multidisciplinary DDaT workforce, fostering a culture of collaboration, innovation and continuous improvement Represent BDUK’s DDaT agenda across the organisation and the wider government community, championing excellence and capability building

As Chief Data Officer (CDO) at HM Treasury, you will be at the forefront of transforming how the department leverages data and artificial intelligence to shape the nation’s economic future. This is an exciting opportunity to lead the Treasury’s transition into a data-driven, AI-enabled organisation, championing the value of data science at the highest levels. You will work closely with senior leaders across the Treasury and wider government to identify, initiate, and deliver high-impact projects that drive policy innovation and operational excellence. Your leadership will be instrumental in embedding automation, advanced analytics, and AI solutions to unlock efficiencies, generate new insights, and add tangible value to the department’s work. Building on a strong foundation, you will set the vision for how data and AI are harnessed to inform policy development and public spending decisions. You will play a pivotal role in fostering a culture of innovation, working with talented analysts and data professionals to position the Treasury as a centre of excellence in economic analysis and digital transformation. This role is ideally suited to an ambitious and energetic leader who thrives in a mission-driven environment and is passionate about the power of data and technology to deliver public good. Key Responsibilities: Drive the delivery of the Treasury’s data strategy and implementation plan, supporting creation of the new Treasury Digital and Data function ensuring that the Data Hub and specialist groups operate to the highest standards and deliver measurable impact. Lead the identification, scoping, and delivery of cutting-edge projects both within the Treasury and in collaboration with other departments where data science and AI can directly advance HMT’s strategic objectives. Inspire and lead communities of practice across coding, analytics, and data visualisation, nurturing a culture of creativity and experimentation. Alongside supporting Government Digital Service (GDS) led initiatives and wider community events. Champion the adoption, development, and ethical use of AI whether developed in-house or in partnership with organisations such as the Office for National Statistics and the Government Digital Service ensuring that the Treasury remains at the forefront of digital government. Serve as the Senior Responsible Owner (SRO) for data use across the department, working with the GDS to advance data maturity, promote AI transparency, and set robust standards for responsible data and AI use. Represent HMT’s unique data needs in cross-government forums. Lead and empower the Data Hub’s data scientists and engineers, collaborating with the wider analytical community to develop innovative tools, enhance data visualisation, and drive efficiency and value through improved analytical products and methodologies. Play an active role in the leadership of the Economics Group, with a particular focus on the Darlington Economic Campus, and contribute to the strategic direction of HM Treasury’s AI and analytical capability. If you would like to speak to the hiring manager informally prior to the closing date for applications to find out more about the job, please contact Lindsey Jones via who will be able to arrange an appointment.

Role Overview This pivotal position is focused on overseeing and maintaining the company’s electric vehicle charging network to ensure it operates reliably and efficiently. The role involves monitoring system performance, interpreting operational data, managing maintenance and change activities, and providing continuous support to maintain a 99% uptime target in line with public charging standards. Main Duties & Responsibilities Reporting to the Network Operations Manager , the successful candidate will: Network Oversight: Manage and coordinate fault reports across the charging infrastructure, ensuring effective tracking, prioritisation, and resolution of technical issues. System Performance: Continuously observe site performance metrics, analysing data to detect patterns and take corrective action when performance deviates from targets. Maintenance Coordination: Oversee scheduled and unscheduled maintenance, working closely with service partners to ensure timely and compliant delivery of works. Incident Resolution: Identify, troubleshoot, and resolve network faults, ensuring incidents are logged, investigated, and closed efficiently. Change Implementation: Support the introduction and validation of system or process changes across the charging network. Record Keeping: Maintain detailed documentation for incidents, maintenance activities, and configuration changes within the internal tracking system. Escalation Handling: Escalate complex or unresolved problems to relevant teams or suppliers when necessary. Knowledge Management: Contribute to developing and updating internal documentation to capture recurring technical issues and best-practice resolutions. Project Involvement: Provide operational support for optimisation initiatives, including rollout of new monitoring or asset management tools. Supplier Liaison: Communicate with contractors and third parties to ensure progress on open actions and adherence to agreed service levels. Reporting & Analysis: Generate and interpret regular performance and trend reports (e.g., via Power BI) to identify risks, inefficiencies, or opportunities for improvement. Customer Focus: Champion initiatives aimed at improving customer experience and increasing utilisation of the charging network. Company Growth Support: Contribute positively to the company’s evolving operations and promote a collaborative, forward-thinking culture. Skills & Experience Required Technical Knowledge: Familiarity with network communication standards (such as OCPP or OCPI) is beneficial, along with an understanding of ITIL principles in incident and problem management. Fault Diagnosis: Capable of identifying and resolving fundamental network or hardware issues. Analytical Ability: Strong analytical and organisational skills, with the capacity to interpret data and manage multiple priorities effectively. Communication: Excellent written and verbal communication skills; confident when engaging with technical and non-technical stakeholders. Customer Orientation: Committed to delivering a high standard of service Technical Tools: Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Power BI. Continuous Improvement: Keen to identify and implement process and performance improvements within the operational environment.

REQUIRED: 2ND LINE SUPPORT ENGINEER LOCATION: FT ONSITE HURSLEY, WINCHESTER DURATION: 12 MONTH INITIAL CONTRACT Please note this role requires candidates to work on shift patterns, 7am-7pm and 7pm-7am. The roles will be 4 days on, and 4 days off. IR35 STATUS: INSIDE Role Description: The Duty Technician plays a crucial role in maintaining the smooth operation of our supply chain processes. This position requires a detail-oriented individual who can handle various tasks related to inventory management, equipment maintenance, and quality control. The ideal candidate should have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles. Required Skills: *To handle incoming technical support incidents, requests and changes. *Management of personal call queue, ensuring calls are closed in a timely fashion. *Provide updates and ensure ongoing customer communication is maintained. *Resolution of calls ranging from simple password resets to complex server queries. *Escalation of calls to 3rd Line Team as necessary. *To work as part of a close-knit and highly skilled team of Engineers. *Provide excellent customer service. *Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) *Perform software builds/re-builds on PCs and laptops as required. *Fix hardware faults and install upgrades to client hardware. Candidates will need to have a minimum of 5 years unbroken UK residency. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP)· Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions · Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.

Job Title: Graduate Junior Software Developer Location: Middlesbrough - Office Based Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited is a global leader in the transportation of bulk liquids, dry bulk and gases. Established in 1981, we pride ourselves on providing reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters is a dynamic and fast-paced environment where dedication and teamwork drive our success. Our reputation as a trusted logistics partner is built on the quality of our Operations procedures and personnel, with key support from in-house IT development. The responsive and fast-moving nature of the business demands dynamic support from the IT Department and the timely deployment of robust business-focused solutions. Bulkhaul operations are centrally controlled from the Middlesbrough headquarters, with staff traditionally drawn from the local area. This has ensured a reliable workforce with long-term commitment to the company. About the role: The IT Dept comprises a small but dedicated team able to apply themselves to a broad range of technologies. The business is supported with some off-the-shelf packages, but its competitive advantage comes from in-house developments such as the ERP system and EDI connectivity. These applications are being continually developed and updated to meet changing requirements. Development work covers both maintenance and new solutions, direct contact with wider staff and responsibility all the way to deployment and feedback. We do not chain our staff to one function. Key Responsibilities: As a Junior Developer, you will: Support the development team in building and maintaining in house systems for the organisation. Be involved in support and troubleshooting, coding, testing, implementation, and documentation of solutions. Work closely with Senior Developers, customers and colleagues within Bulkhaul, Business Partners and other strategic business areas and working groups. About you: Core Skills/Attributes (Experience is beneficial but not essential) Programming experience using Java Familiarity with the wider Java ecosystem, Spring, OSGi, Linux Solution design experience Self-motivated with ability to prioritise, organise and manage own workload Strong written and oral communication skills What We Offer: Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. Annual Pay review. 33 days holiday per annum, including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available). Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please click APPLY to be redirected to our careers page to complete for application for this role. Candidates with the relevant experience or job titles of: Junior Software Engineer, Junior Software Developer, IT Software Support, Software Support Specialist, Junior IT Engineer, Junior IT Software Support, Javascript, HTML, DOM, CSS, SQL, Microsoft Windows Server, SaaS, Software Support Engineer, Graduate Software Support Technician may also be considered for this role.

Head of IT Infrastructure and Security In summary we are looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk – ideally from within the banking or insurance sector. The Head of IT Infrastructure and Security Lead is responsible for overseeing the organization's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. Some of the key points to consider for this role are: • Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. • Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. • Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). • Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. • Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Technology: • Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, • Microsoft AD (Entra), Server and SQL experience, • O365 administration and design • Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. • Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Summary: • Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. • Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. The role will involve managing a Cloud environment in a team of 4 Technical people. Managing 6 different suppliers which include Security, IT Networks, Hosting and Servers and 3rd party software. The aim of the role is to bring the MSP's (suppliers of hardware and software) to the same page for the stakeholders and the Board and ensure technology is running smoothly. The Client is a financial organization based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Excellent Benefits. Do send your CV to us in Word format along with your salary and notice period.

Job Title: Library and Archive Controller Salary: £25,200 - £31,800 Location: Cambridge / Office-based (4-5 days per week in the office) Contract: Permanent/Full Time (35 hours per week) We are seeking a Library and Archive Controller to join our dynamic Content Services team, where you will play a key role in managing our Hardcopy Collection of Cambridge books and journals. This diverse role combines administrative and data-driven responsibilities, supporting the maintenance and enhancement of access to both our physical and digital collections. You will collaborate closely with colleagues across the organisation, providing operational support, responding to enquiries, and contributing to research services that inform strategic decisions and projects. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As the Library and Archive Controller, you'll be responsible for the day-to-day management and maintenance of the Hardcopy Collection. This role combines operational precision with a focus on service and process improvement. Key responsibilities include: Managing book orders from the warehouse and receiving new books and journal publications Shelving items and tracking their location using the designated system Acting as the primary contact for requests, handling enquiries, loans, and returns Maintaining collection integrity by sourcing missing items and managing surplus stock appropriately Ensuring compliance with Hardcopy Collection policies and maintaining supporting documentation and workflows Receiving, analysing, and logging journal archive metadata to support digitisation Coordinating shipments to and from suppliers for scanning, and arranging returns post-digitisation Processing invoices related to journal digitisation and maintaining accurate records