Find your next tech and IT Job or contract IT Maintenance Technician (Office, Workstation...) in England

The IT Technician handles the installation of computer systems, their maintenance and repair. As a freelancer, their assignments are generally commissioned by companies or individuals. They may also be asked to perform software installations, write guides, etc. The IT Technician is above all a computer professional with exceptional versatility. Indeed, they must be able to respond to any computer-related problem. This requires multiple skills. Most of the time (especially when it comes to breakdowns), they are forced to work under pressure, as their employers will need to repair their installations as quickly as possible. It's the same scenario when working on a faulty computer, poorly configured software, etc. Furthermore, to be as effective as possible, the IT Technician doesn't rest on their laurels. On the contrary, they perform constant information monitoring to avoid being caught off guard by technological evolution.

Explore the latest IT & tech jobs in England, home to numerous tech hubs and a diverse job market.

Your search returns 28 results.
Permanent

Job Vacancy
IT Manager

Nexus Jobs Limited
Published on

£50k-55k
London, England, United Kingdom
IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London’s most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.
Permanent

Job Vacancy
IT Support Engineer with 1st and 2nd Level Support

Nexus Jobs Limited
Published on

£30k-40k
London, England, United Kingdom
IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank’s Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.
Permanent

Job Vacancy
IT Applications and Infrastructure Support Analyst

Nexus Jobs Limited
Published on

£50k-65k
London, England, United Kingdom
IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 and 3 level support. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank’s Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects Complete all annual mandatory regulatory refresher training as per the Bank’s training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: Exposure to Market Data, Bloomberg, Trader Support Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/azure/EMC). VPN Administration and Deployment. DNS – administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.
Permanent

Job Vacancy
Entry Level IT Support Engineer - IT in Primary Schools

Bluetown
Published on

£24k-29k
Three Rivers, England, United Kingdom
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: £24K - £29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: Scripted installations Visual basic programming PowerShell Google G-Suite Apple IOS and app management MS Office 365 The Rewards: Enjoying the feeling of 'making a difference' Learning new skills and keeping abreast of the latest technology Appreciate a challenge and working for a growing business Being a key member of a dedicated team with exceptionally helpful colleagues Varied and friendly work environment Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest Salary dependent on experience, knowledge, and skills Salary reviewed annually in line with performance and business conditions. Discretionary Performance Bonus Scheme 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
Permanent

Job Vacancy
IT Infrastructure Support Engineer

Nexus Jobs Limited
Published on

£35k-45k
London, England, United Kingdom
IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.
Permanent

Job Vacancy
C# .net Developer – Insurance

Nexus Jobs Limited
Published on

£45k-50k
City of London, England, United Kingdom
C# .net Developer – Insurance Our Client is an insurance underwriter in the City of London. They are now looking to grow their software development team and are looking to recruit a C# .net Software Developer. You will have at least 5 to 7 years expertise in developing complex software with C#. A strong mathematical background would be advantageous but not required. Must have excellent communication and interpersonal skills. Expert in C# Development coupled with Java/jQuery Web development Web API, CSS. You will have solid SQL Server experience (stored procedures, table design and some maintenance). Microsoft Office including VBA and advanced skills in Excel and HTML/IIS. Develop and support applications using Visual Studio and other Products where appropriate. Provide support for Microsoft Office Applications along with design and build reports for our SharePoint Applications. The ideal candidate will have a drive to succeed, take part in IT strategy and work in a technology rich and agile environment. The developer will be part of a small team with responsibilities for ensuring the business has full support regarding IT systems. Key aspects of the role will be to: Initiate and promote improvements to MI and analysis Analyse requirements and provide the most suitable solution using the most appropriate technology. Document/support and upgrade a wide range of internal applications/processes As this is a small team, you will need to be flexible in your approach, as you will have primary responsibility for some specific systems but will need to be aware of the overall system. Ability to produce ad hoc reporting and analysis of information in the Data Warehouse Work both as part of a team and under your own initiative Communicate with all areas of the business, at all levels The Client uses Windows Servers and virtualised Windows Clients, with Microsoft office products (Word, Excel, Access, PowerPoint etc.). Additionally they use Office 365 for email, Microsoft SQL Server for our main databases and SharePoint for our intranet. For underwriting the Client uses (Eclipse) and for Accounts (Sun), and a number of other smaller applications for specific jobs, such as RMS for Modelling and Remetrica for Actuarial function. The salary for this role will be up to £50K – for the right candidate maybe slightly higher for exceptional candidates. The Client will consider someone junior with an ability to learn and hit the ground running at £25K - £30K. You will have a 2:1 in maths or computer science, or similar. The company is based in the City of London. Please send your CV to us in Word format along with your salary and availability.
Fixed term

Job Vacancy
IT Apprentice - FCDO Services - AO

Government Digital & Data
Published on
microsoft

27 days
£26k-28k
Hanslope, England, United Kingdom
Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work with sector-leading technology to protect those with the highest security classifications At the heart of this interesting 21-month apprenticeship is a focus on keeping assets, information and people safe. You’ll do that by combining your studies for a Level 3 Information Communication Technician qualification, with hands-on experience. We’ll start with the small but vital stuff – things like fault diagnosis and the specifics of secure networks and Cloud-based services. But those skills will quickly grow so that you become fluent in patch and vulnerability management, plus you’ll be well-versed in the most cutting-edge developments in securing IT and mobile solutions for teams across the continents. By the end of your apprenticeship, we’re hopeful that you’ll be interested in securing a permanent job with our talented team, and from there, your career could really take off. We work with government-level customers who are reliant on IT and mobile solutions they can trust in every conceivable situation, so this is a unique chance to embed yourself in a world-class team. Get to grips with real IT projects and operations impacting on countless people You’ll be exposed to a wealth of multidisciplinary talent during your placements with our Technology and Operations teams, so this opportunity would be ideal for someone who has a genuine interest in computing and technology. We’re open to people from all backgrounds and all life stages, so regardless of whether you’re a school-leaver, someone who is returning to work after a career break or someone who is looking for a career change, you’ll excel with us if you’re reliable and proactive. As a British national who is at least 16-years old, you’ll also have a sharp eye for detail, and you’ll enjoy working collaboratively with others. With at least two GCSEs (or an equivalent qualification) at grades 9-4 (A*-C) in both Maths and English, you’ll be keen to learn and absorb knowledge from our ambitious teams.
Fixed term

Job Vacancy
MI Analyst with MS SQL Server

Nexus Jobs Limited
Published on

£45k-50k
London, England, United Kingdom
MI Analyst with MS SQL Server - City London Our Client is an international bank with offices in the City London. They are looking to recruit an MI Analyst with at least 5 years experience of MS SQL Server, SSIS, SSRS, and Sharepoint. The main elements of the role are follows: - Work within MI team in supporting and delivering all aspects of MI - BAU encompassing data warehouse back end maintenance and Housekeeping - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of new reports and applications/interfaces. - Facilitate internal/external Audits and Penetration Testing. Remediation General Skills -Experience working within mission-critical environments -Experience in operational deployments -Maintains required industry recognised skills through training and self-study methods Technical Skills -In-depth knowledge of MS SQL -In-depth knowledge of SDLC -C# Development (advantageous) Technologies SQL - TSQL, SSIS and SSRS. SQL - DBA. SharePoint & InfoPath. Hyperion (Oracle EPM). C# Any experience of process automation and Equation/iSeries DB knowledge. SWIFT. AIX would be very handy. Good interpersonal skills Thorough and reliable Technically competent Ability to work unsupervised This is 6 month full-time permanent role. The salary will be £45K - £50K pro-rata. It is intended that you will work 2 days from the office and 3 days remotely from home for the foreseeable future. Do send your CV to us in Word format along with your salary and availability.
Permanent

Job Vacancy
IT Support Engineer

Nexus Jobs Limited
Published on

£45k-55k
London, England, United Kingdom
IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. The salary for this position with be circa £45K - £55K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.
Permanent

Job Vacancy
IT Support Engineer

Nexus Jobs Limited
Published on

£40k-50k
London, England, United Kingdom
IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 and 2 level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.
Permanent

Job Vacancy
IT Infrastructure Engineer 2nd and 3rd Line with Japanese

Nexus Jobs Limited
Published on

£40k-50k
London, England, United Kingdom
IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.
Permanent

Job Vacancy
IT Support Engineer

Nexus Jobs Limited
Published on

£40k-50k
London, England, United Kingdom
IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role – 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Frequently asked questions about working as a IT Maintenance Technician (Office, Workstation...)

What is the role of a IT Maintenance Technician (Office, Workstation...)

The IT Technician, as the name suggests, works in the IT field within a company or organization. Their main function is managing IT systems.

How much does a IT Maintenance Technician (Office, Workstation...) charge

The daily rate of an IT Technician averages 450 euros. Their salary ranges between £40K and £55K per year.

What is the definition of a IT Maintenance Technician (Office, Workstation...)

The IT Technician manages the company's computer equipment. They handle the installation of new equipment and its maintenance. When computer failures or problems occur, the technician intervenes to detect them and quickly provide appropriate solutions. Among their functions within the company, they can also train or educate employees on how to use the firm's computer equipment. Overall, an IT Technician's duties are varied. They must have good interpersonal skills, as they will be constantly interacting with company personnel.

What type of mission can a IT Maintenance Technician (Office, Workstation...) handle

The missions of an IT Technician are diverse. He/she is an all-around expert IT technician working for the company. However, below are his/her main duties. • Ensure the management of company data backup • Diagnose priority interventions to optimize the company's IT structure • Ensure the management and maintenance of IT systems • Handle the installation and updating of software • Plan the maintenance intervention schedule • Secure IT data

What are the main skills of a IT Maintenance Technician (Office, Workstation...)

A Computer Technician must have the necessary skills to carry out the missions that their employer will entrust to them. Here are the essential skills for a Computer Technician. • Have good communication ability • Have knowledge of company operating systems (Linux, Windows, Mac...) • Have skills in managing PCs, servers, networks... • Have IT security skills • Have excellent knowledge of their field of activity, namely fiber optics (connectors, cable structures, color codes...) • Have interpersonal skills • Have skills in maintenance and support of computer equipment and software

What is the ideal profile for a IT Maintenance Technician (Office, Workstation...)

The IT Technician must also have the essential qualities to occupy their position. Below you will find among the main ones: • Diplomatic • Resourceful (to find solutions quickly) • Responsive • Know-how (implement, guide, diagnose, identify, change, configure, inform, deploy, assist...)
28 results

Contracts

Contractor Permanent

Location
1

England, United Kingdom

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

0-2 years experience 3 to 5 years experience 6 to 10 years experience +10 years experience

Date posted

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