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IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Salesforce Technical Designer and Developer - 12 months - Brussels Our important client is currently looking for a Salesforce Technical Designer and Developer for a 12-months contract based in Brussels. Possibility of 3 days remote per week. Salesforce Technical Designer & Developer We are looking for a Salesforce Technical Designer & Developer to work on projects as well as corrective and evolutive maintenance of existing Salesforce applications, including Service Cloud, Field Service (FSL) and Experience Cloud. You will contribute to solutions supporting customer interactions (requests, claims, information, onboarding) and field operations (workforce management, planning, technician interventions) across multiple digital channels and devices. You will collaborate closely with functional analysts, technical teams, and external partners involved in Salesforce implementation and maintenance. Key Responsibilities Configure and develop solutions on the Salesforce platform Design robust, scalable, and maintainable architectures aligned with business requirements Perform corrective and evolutive maintenance Analyze incidents, identify root causes, and implement fixes Maintain and improve Apex code, Flows, and Lightning components Manage data mass creation and updates Administer users, profiles, permission sets, queues, and groups Manage objects, fields, validation rules, page layouts, and Lightning pages Participate in deployment processes and environment management Work in an Agile delivery context Required Technical Skills Salesforce configuration and development: Apex, Flows, JavaScript, Lightning Web Components Strong solution design skills on the Salesforce platform Solid understanding of Salesforce data model and security model Experience with Salesforce deployment and environment branching Ability to troubleshoot and resolve complex issues Familiarity with CI/CD tools such as Jenkins and Azure DevOps / Microsoft TFS Knowledge of React or Salesforce Lightning Web Runtime is a plus Soft Skills Strong communication skills, adaptable to both technical and non-technical audiences Structured, detail-oriented, and organized, especially in documentation Ability to manage priorities and push back constructively under pressure Solution-oriented and quick to identify effective workarounds Curious, resourceful, and technology-driven Positive, collaborative, and friendly mindset If you are interested please send me your CV and I will contact you as soon as possible with further details.

**INSIDE IR35 £284 P/D, 2 DAYS ONSITE IN GLASGOW** * Technical Troubleshooting * Continuous Learning Software * Design Strategic Thinking * Change and Transformation * Digital and Technology * Computer Programming Teamwork * Secure Coding Practices * Test Automation Communication * Business Acumen Problem Solving * Tools Risk and Controls Additional Information for role: To be successful as an AVP Java developer, you should have experience with: * Core Java development * Test-driven development * Linux Scripting * Reviewing of other people's and AI-generated code * data engineering project Some other highly valued skills may include: * AI Prompt Engineering for code generation * Docker / Kubernetes * Hadoop (HDFS, HBase, Kafka, Spark etc) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

We are looking for an experienced Data Architect to join the Chief Data Office and oversee the International Data Standards Engineering. In the role you will be responsible for leading the development, implementation, and maintenance of NATO data standards to ensure alignment with MoD Strategies, goals, and regulatory requirements. You will act as the UK lead liaising between UK MoD cross-functional teams and the NATO Alliance to ensure consistency, accuracy, and compliance with the NATO Strategy across the alliance. You will manage, on behalf of the UK MoD, the development and maintenance of NATO Message Text Format (MTFs) related standards along with artifacts to satisfy the operational community's Information Exchange Requirements for UK implementation. Responsibilities Act as the UK point of contact and subject matter expert for the products of this Tactical Data Links ‘lot’ with engagement between UK platforms and allied international standards development. Specifically: Provide the necessary standards, artefacts and support where needed to UK Platforms during in-service, upgrades, and new capabilities. Provide information on the future development of relevant standards to meet new and evolving capabilities. Stimulate cross COI (Communities of Interest) information sharing to enhance interoperability with the UK platforms and allied nations. Act as the UK Head of Delegation representing the UK MOD at international meetings, i.e. NATO FYEVs and nations bi-lateral interface meetings. Act as the Project Manager for LOT 2 (of the TDL technical support contract), including the management, tasking, deliverables, and finances for in year spending. With respect to this LOT, aid the Tactical Data Link (TDL) Line Manager support to the Financial Team on budgetary impacts for Forecast of Out turn such as overspend and underspends impacts. Under the TDL Technical Support contract manage Technical Support SMEs daily, with tasks to support the authority in their function and deliverables.

Project Manager Opportunity - Leading Water Sector ProjectsJoin Our Client's Team We are delighted to share an exciting opportunity to join our client's team as a Project Manager based in Manchester. Operating within the water sector, this contract position offers a challenging and rewarding role, driving impactful projects that shape infrastructure and services. About the Role As Project Manager, you will take a pivotal role in both planned and reactive project delivery within the water industry. You will work to build strong relationships with end clients and oversee multidisciplinary project teams, ensuring success in both civils and MEICA disciplines. Your expertise in stakeholder management and construction law will be vital to delivering innovative, effective, and timely project outcomes. Essential Skills Project delivery: Proven ability to manage both planned and reactive engagements effectively and efficiently. Stakeholder management: Exceptional communication and collaboration skills to manage various stakeholders effectively. Multidisciplinary project management: Experience leading projects involving civils and MEICA (preferably in the water sector) disciplines is essential. Knowledge of construction law: A solid understanding to ensure compliance and successful project outcomes. Computer competence: Proficiency with digital tools and software to efficiently manage project processes. Duration: 6 months If you have the experience and skills to take on this challenging and rewarding role, we would love to hear from you. Don't miss the chance to become an integral part of our client's team and make a real impact in the water sector. Apply today! ``` Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Company application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the Company application portfolio Personal Attributes Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance Ability to manage competing priorities Excellent attention to detail Analytical, with excellent problem-solving skills Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Our client is looking for a Business Analyst to join their team on contract initially until the end of April with good scope for extension. They require a candidate to be able to commit to going to site in Glasgow 2/3 times a week. This role would be working via a umbrella company. § Significant experience as a Business Analyst § Case Management/CRM experience § Exceptional stakeholder management skills, with the ability to inform business decisions. § Ability to communicate complex technical topics in a concise manner that stakeholders can understand. § Ability to adapt and become familiar with new technologies quickly, but ideally with detailed knowledge of applications within the Financial Crime area § Strong communicator with experience of running meetings involving a diverse set of stakeholders § Strong analytical/problem solving mind set but with the ability and willingness to get into the details to find solutions. § Proven track record of consistently making good decisions through a combination of analysis, high level of business acumen experience and judgment LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Senior Software Developer (SIP/Python) Guildford/Remote - 1 day a month on-site £55,000 - £65,000 + Remote + Private Medical Insurance + Life Insurance + Other Benefits This is an excellent opportunity for a Software Engineer with a deep understanding of SIP, VoIP and Python to join a forward-thinking development team where you can further your skills and grow with an award-winning technology business. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will take a lead in the development of an existing SIP platform. Responsibilities will involve designing and building value-add services, creating integrations for AI-driven services (such as voice recognition and transcription), and ensuring software remains secure at every level. The role also serves as a key technical resource for troubleshooting complex SIP/RTP issues and contributing to the continuous improvement of secure development policies. The ideal candidate will possess an in-depth working knowledge of VOIP protocols and Python. Candidates should be comfortable working with Docker, Linux, and REST APIs, while maintaining a high standard of OO Design. Beyond technical ability, the ideal applicant will be a strong communicator capable of bridging the gap between technical requirements and non-technical business objectives. This is a fantastic opportunity for a Senior Software Engineer to join within a position that offers autonomy to solve complex problems and the support of a highly skilled team that values professional growth and innovation. The Role: Design and develop the existing SIP platform and services. Connect systems to voice recognition and AI analysis. Ensure all code meets strict ISO/PCI-DSS standards. Provide resolutions for complex platform-level bugs. The Person: Extensive experience with Python, plus OO Design and REST APIs. In-depth understanding of SIP stack and trace analysis. Experience with SQLAlchemy, Git, and Docker. Desirable to have knowledge of Freeswitch, Kamailio, or C/C++ is a plus. Reference Number: BBBH266933 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

IT Infrastructure Operation s and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key 3 party operational infrastructure vendor management - i.e. management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.