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UX Service Designer 12 Month contract initially Based: Hybrid - Remote/2 days p/w onsite in Manchester Rate: Up to £400 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a UX Service Designer to join the team. Key Responsibilities: Service designers are interested in what users are trying to do, service systems and processes, and the structure of the organisations that deliver them and user journeys. Service designers work by looking at the wider picture, thinking about how to connect products and services to creative a seamless experience for customers (products, people, parts of the organisation) and identify opportunities for areas of improvement which then require support from wider teams to implement. Create effective partnerships with stakeholders, define and deliver work that creates lasting value and ensures projects achieve their goals through effective discovery, ideation and design right through to delivery and measuring impact. Able to review a journey from start to finish which extends outside of Digital, a Service Designer is able to provide an end to end view of a products or service without reliance from other teams. This creates a unique perspective that is not held by anyone else in the business but real customers experience every day. * Able to work independently and manage their service design projects and problem statements whilst feeding in their activity to the broader Service Design team. * Build strong relationships with stakeholders and competently present back to them at all levels required. Have confidence pushing back when colleague's views do not align with the project goals or user needs and escalating to the Service Design Lead when required. * Conducting Service Discovery to identify and deliver high-quality, user-centered products and services * Create prototypes to demonstrate ideas and how to improve services * Research the problem space - working with the wider UX team including the research team to form and test ideas, designs and solutions with the needs of real people in mind. Working with user groups to identify business insights. Communicate findings into actionable steps for other stakeholders and teams, ensuring the highest standards are reached and insights can be identified and used. * Design and deliver engaging workshops for our teams, customers and stakeholders. * Enable the business focus around customer journey maps and service blueprints to understand how products/services work currently and defining the biggest gaps to develop how they should work in future * Ideation & critical thinking: Generation of appropriate ideas and effective critique. Help teams understand and improve their creative capability. * Think holistically a when designing a product or service, while being detail oriented and delivery focus * Adhering to regulations including Consumer Duty, demonstrating focus on delivering good customer outcomes through consideration of what's the right thing to do for the customer. * Hold the confidence to raise concerns and challenges to colleagues and senior stakeholders to advocate our user's experience and making good business decision outcomes. Key Skills & Experience: * Usability moderating (all types, particularly one-on-one) * Experimental design * Test method selection * Statistical/qualitative/quantitative analysis * Presentations (verbal and written) KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED * Degree in UX or relevant subject and/or solid experience in a Service Designer position * Strong communication and presentation skills, both written and oral * Excellent relationship skills - able to operate effectively with internal stakeholders and with external suppliers and partners * Experience of effective time management of self * Ability to review and prioritise workload whilst managing delivery expectations and deadlines appropriately * Influence appropriate research methods to assure required outcomes * High level of customer focus and understanding of customer needs * Ability to user test moderating (all types, particularly one-on-one) * Ability to conduct participant recruiting/screener creation for research * Able to execute and analyse usability test sessions * An understanding of agile development environments and how others work within User Experience teams such as designers and developers * Demonstrable ability to take initiative and seek out opportunities to innovate and create effective change * Precise and high attention to detail * Be passionate about uses of information architecture/usability/accessibility. * Experience within a research and digital environment. * Uses strategic insight and aligns user research activities to inform decision making and action. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Migration Set-up Set-up Refresh Clinic Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions Refresh Laptops Correctly update the Contractor's workflow management system at all relevant steps Seek guidance as required from the Post Migration Technical Support Specialist and Site Manager Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager Assist in securing the devices in the onsite storage location at the end of each day. SC Clearance required Locations are Catterick, High Wycombe, Hereford and Fareham Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Our client is looking for a Data Engineer with experince of the design, development, and deployment of data integration and transformation solutions using Pentaho, Denodo, Talend, and SAS. This role requires a candidate to be able to travel to Telford twice a week, working the rest remotely. The role requires an active SC clearance and would be working via an Umbrella Company. Key Skills: SAS 9.4 (DI), SAS Viya 3.x (SAS Studio, VA, VI). Platform LSF, Jira, Platform Support. GIT. Strong expertise in ETL tools: Pentaho, Talend. Experience with data virtualization using Denodo. Proficiency in SAS for data analytics and reporting. Oracle (good to have). Solid understanding of Agile and Scrum frameworks. Hands-on experience with DevOps tools and practices (e.g., Jenkins, Git, Docker, Kubernetes). Strong SQL and data modeling skills. Excellent problem-solving, communication, and leadership abilities. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Our client is looking for a Data Analyst to join their team on a 12 month initial contract, working 2 days a week onsite in Milton Keynes. This role would be working via an umbrella company. Job Description * Skilled in data analysis & understanding of systems, platforms and integration patterns * Good working knowledge of databases, data warehousing (star schema, extended star schema), big data platforms, ETL, Data Governance, BI & Analytics * Interpret data field specifications including definitions, data types, and data quality (DQ) rules. * Perform initial sizing and impact assessments for each data field * Lead workshops with business stakeholders to gather data logic and understand system dependencies. * Coordinate with data owners, business users, and compliance to define accurate business logic. * Prepare comprehensive Developer Forms, including pseudo-code, table/field names, and mapping logic. * Support development and testing teams during implementation with clarifications and updated logic as required. * Collaborate with the DQM development team to track, investigate, and resolve data defects. * Prior experience in a regulatory reporting or data-heavy Data Analyst role (ideally within financial services) * Strong understanding of data lineage, data quality principles, and reporting frameworks * Proficient in SQL and JIRA; experience with Confluence, SharePoint, or similar tools is a plus * Exceptional communication skills * Ability to work independently and manage multiple projects simultaneously * Experience coordinating across business, data governance, and technical teams LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Role: Senior test engineer Rate: inside IR35 Location: Remote with occasional travel to Croydon Duration: Till end of March initially with extensions SC clearance required Essential Testing Skills Basics of AWS (Core AWS Services, Compute and Networking, Storage and Databases, Security and Monitoring, Deployment and Management etc.) Terraform Basics Run Infra as Code tests against Terraform Expertise in Linux User (Intermediate) Proficient in Gitlab version control Basic Programming Skills Python, Bash, PowerShell Familiarity in containerisation tools like Docker and orchestration tools like Kubernetes Expertise in API Testing and automation as some of the security products have very limited or no UI functionality Understanding of Agile and DevOps practices for continuous testing and delivery Knowledge of integrating test automation into CI/CD pipelines using Gitlab CI Standard Test Reporting (eg using Junit reports) Ability to understand requirements and analyse code repositories and design effective test cases Team Specific Technical Skills Account Management Familiarity with AWS Control Tower & Account Factory for Terraform Familiarity with AWS Organizations & Organizational Unit (OU) Management Understanding of Service Control Policies (SCP) & Resource Control Policies (RCP) Basics of VPC Endpoints, Networking Basics & Proxy Management (Squid) FinOps Basics of FinOps Fundamentals & Best Practices Understanding of AWS CUR, Tagging and Cost Optimisation Understanding of Amazon Quick Suite (formerly Quicksight) Observability Basics of Operational Monitoring using Grafana and Prometheus Basics of Alerting Basics of SIEM Identity and Trust Understanding of active directory concepts such as domains, forests, OUs, GPOs (Group Policy Objects) Understanding of least privilege principles and RBAC Familiarity with identity federation and SSO Knowledge of OAuth2, OpenID Connect and SAML protocols Ingress Basics of Core Networking concepts Basics of Cloud Networking Concepts Account Workload Understanding of Amazon Workspaces Basics of AMIs CI/CD Knowledge of Collaboration tools (Jira/Confluence) Basic knowledge of artifact management Basic understanding of code analysis and quality gates EKS Basics of GitOps SecPro Knowledge of common vulnerabilities OWASP Top 10, CVE databases etc Understanding of network protocols, ports, and services Understanding of encryption algorithms AES, RSA etc Knowledge of Public Key Infrastructure (PKI), SSL/ TLS certificates Basics of SIEM Basics of OS Patching Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Required: Endur BA / Developer Location: 2 days onsite per week Canary Wharf, London, rest remote Duration: 12 month initial contract Ir35 Status: Inside * Understanding of settlements process in Endur * Settlement desktop set up * Understanding of Deal life cycle and ETRM interfaces * Very strong sql skills * .Net Endur developers * Templates and generation scripts and ability to write open components * Crystal templates LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

UX Designer 12 Month contract initially Based: Hybrid - Remote/2 days p/w onsite in Manchester Rate: Up to £400 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a UX Designer to join the team. Working within the UX Design team, the role is to support the continuous improvement of the digital user experience across the multiple digital channels. Help to define the interactivity and design on a variety of products, proposing solutions that balance user needs with business goals and technical capabilities. Driven by finding out how and why customers use our products, and be passionate about communicating these needs, proposing solutions to problems that excite and enthuse our customers. Key Responsibilities: * Work across the entire lifecycle of a product, translating insights from research and analytics into concepts and solutions. * Working within a multidisciplinary team; partner with product owners, developers and business stakeholders to come up with solutions, driving vision and strategy for our products. Collaborate across the UX and content community to create and improve the design system and practices. * Our users lead the way and their needs inform our solutions. You'll put the user at the centre of everything we do at the bank and champion their interests. * Rapidly sketch and prototype ideas as well as designing the finer details of an interaction or component. * Maintain knowledge of and adherence to all relevant regulatory requirements * Consumer Duty - Maintain knowledge of and adherence to all relevant regulatory requirements Key Skills & Experience: TECHNICAL CAPABILITIES: * Experience designing consumer focused digital projects. * Familiar with current design philosophies; Lean UX, Design Sprint, design thinking etc. * A strong communicator to help facilitate workshops and brainstorm initial design concepts. * Ability to create interactive prototypes using Figma or in the browser with HTML and CSS. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: * Interface and interaction design. * Prototyping and wire framing. * Navigation and architecture. * Knowledge of IA solutions. * Knowledge in design software such as Figma * Be able to communicate effectively at all levels within the organisation. * A current portfolio that reflects a strong understanding of online design. * BA in Graphic Design or related area. * A keenness to learn and develop. * Understanding/interests of new technologies. * Precise and high attention to detail. * Be commercially minded as well as editorially aware. * Be passionate about uses of design, research, content, architecture, usability and accessibility. * Worked in an agile environment. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

UX Researcher 12 Month contract initially Based: Hybrid - Remote/2 days p/w onsite in Manchester Rate: Up to £400 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a UX Researcher to join the team. The User Experience Researcher will be primarily responsible for management of the research team. Implementation and management of research processes. Overseeing and assigning appropriate workloads (sprint planning) and ensuring the team is working efficiently and in line with the SME priorities. Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing for the channels, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing. A successful Senior User Experience Researcher must be able to mentor and manage a team of UX professionals and work without supervision on multiple concurrent projects. Key Responsibilities: As a UX Researcher you will be accountable for: ? Managing the UX research team and assume responsibility for outputs/deliverables ? Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes ? Ownership of the SME Customer Research Panel - recruitment, engagement and controls ? Designing and conducting usability research both online and in the field and provide recommendations for improvement ? Serve as a member of a team that acts as a 'repository' of research-based usability knowledge ? Work with project Stakeholders and team members to test business requirements using the most appropriate method ? Lead, develop and motivate the UX Research Team ? Determine user needs by conducting in-depth analysis across a range of research practices ? Work with Designers & Content Designers to test proposed look & feel initiatives, working together to develop the most appropriate solution for customers ? Manage and develop other researchers to assure and improve research practice ? Lead moderated user testing and workshops. ? Observe UX Team conducting user testing and workshops to ensure done in a complaint and effective way, providing feedback as appropriate ? Promote user centered design principles and best practice across Digital, SME and the Bank - developing a culture of research first ? Conduct in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, and other approaches to ensure the user need is fully understood in the service design) ? Consumer Duty - Maintain knowledge of and adherence to all relevant regulatory requirements Key Skills & Experience: ? Team member management ? Usability moderating (all types, particularly one-on-one) ? Experimental design ? Test method selection ? Statistical/qualitative/quantitative analysis ? Presentations (verbal and written) KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: ? Excellent communication and presentation skills, both written and oral ? Excellent relationship skills - able to operate effectively with internal stakeholders and with external suppliers and partners ? Proven experience of mentorship and management skills ? Proven experience of effective time management of self and others ? Ability to impact assess workload and manage delivery expectations and deadlines appropriately ? Choose appropriate methods and advise on application of research methods to assure best practice ? High level of customer focus and understanding of customer needs ? Experienced in usability test moderating (all types, particularly one-on-one) ? Participant recruiting/screener creation ? Proven experience of managing, executing and analysing usability test sessions ? Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services ? Demonstrable ability to take initiative and seek out opportunities to innovate and create effective change ? Precise and high attention to detail ? Be passionate about uses of information architecture/usability/accessibility. ? Experience within a research and digital environment. ? Uses strategic insight and aligns user research activities to inform decision making and action. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Role: Soc Analyst Rate: Inside IR35 Location: Full time onsite in either Milton Keynes or East Kilbride Duration: 12 months SC clearance required + willing to go through higher clearance Key Responsibilities Continuous Monitoring: You will monitor security tools, including Security Information and Event Management (SIEM) systems, to detect suspicious activity. You will be the first to see potential threats and will need to be efficient and professional response against defined processes. Incident Triage: You will analyse alerts and logs to determine if an event is a genuine security incident or a false positive. You will need to be methodical and follow established procedures to classify and prioritize incidents. Initial Incident Response: For confirmed incidents, you'll perform initial containment actions, such as isolating affected systems, and escalate the incident to a Level 2 or 3 analyst for deeper investigation. Reporting and Documentation: You'll create detailed tickets and reports for all detected incidents, documenting your findings and the steps you took. This is crucial for tracking incidents and for future analysis. Managing: You'll provide direction and support to the junior member of the shift and provide handover to the next shift leader. Tool Management: You will assist in the maintenance and optimization of security tools, ensuring they are working correctly and effectively. Experience of SPLUNK within a Security Operations Centre (SOC). Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

UX Content Designer 12 Month contract initially Based: Hybrid - Remote/2 days p/w onsite in Manchester Rate: Upto £400 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a UX Content Designer to join the team. A content designer is part of the project from the start, setting the purpose for the content on the page. Adept at creating customer-focused copy, a content designer can explain things simply and position content in the right place, in the right format, for the right audience. Key Responsibilities: Understands users and can identify who they are and what their needs are based on evidence. Translate user stories and propose design approaches or services to meet these needs Advocates for user needs in stakeholder meetings or with key product team members Engage in meaningful interactions and relationships with users. Manage competing priorities. Work on multiple projects at the same time, ensuring the customer is at the heart of the outcome Use quantitative and qualitative data about users to turn user focus into outcomes. Design content to meet user needs and make complex language and processes easy to understand. Creates, collaborates, understands, and implements style and standards. Have an overall perspective on business issues, events, activities and an understanding of their wider implications and long-term impact. Has the ability to work in a fast-paced, evolving environment and utilises an iterative method and flexible approach to enable rapid delivery. Is accountable for quality outcomes. Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Helps the team to decide the best approach, to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP) and scope. Maintain knowledge of and adherence to all relevant regulatory requirements, including risk Key Skills & Experience: Content design experience Working in Agile environment Experienced with using a variety of UCD methodologies KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Champions user needs and helps teams to communicate. Has a passion for the profession and communicates the vision to the team clearly. Challenges ways of working and the status quo. People who excel in this area take initiative, are innovative, and seek out opportunities to create effective change. Being open to change and improvement, and working in 'smarter', more focused ways. Is a proven communicator with an understanding and appreciation of the regulatory environment Creates effective communication through design, research, and iteration Actively contributes to and conceives content standards and guidelines from user experience and accessibility guidance This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Service Desk Associate 6 Month contract initially Based: Onsite in Crawley Rate: £150 - £170 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Service Desk Associate to join the team. The role requires Handling service desk requests - Answering calls, emails, and ticket submissions. Resetting passwords - Helping employees regain access to systems. Basic troubleshooting - Fixing minor software issues and hardware glitches. Configuration challenges - Assisting with simple setup problems. Key Responsibilities:  Respond to user inquiries via phone, email, chat, or ticketing systems.  Act as the initial point of contact for IT issues, logging and tracking incidents.  Diagnose and resolve common IT problems, escalating complex issues to higher levels.  Possess a solid understanding of IT infrastructure  Be proficient in using IT service management (ITSM) tools and ticketing systems.  Accurately document all incidents, solutions, and actions taken.  Identify trends and patterns in user issues to proactively address potential problems.  Contribute to the development and maintenance of knowledge base articles. Key Skills & Experience:  Good Communication skills both Verbal and Written  Technical Proficiency L1.5  Positive attitude towards work  Multitasking skills  Effective Listening skills  Problem solving and analytical skills Desirable skills/knowledge/experience:  Familiarity with CRM tools  Ability to Improvise: Being able to think on your feet and adapt to unexpected situations is important. Please note: * 24X7 shift (Any 8 hours) * Candidates should be willing to work in a 24*7 environment with rotational shifts and rotational day offs. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Our client is looking for a Server Engineer to join their team on a six month initial contract, working three days a week onsite in Crewe and two days working remotely. This role would be working via umbrella. Role Description: * Use of Hyper-V with client's standard build processes * Good experience and understanding of Windows Clustering * Good experience in configuring Network Load Balancers * Knowledge if CIS hardening implemented using GPO * Knowledge Active Directory and Certificate Authority * Collaborate with network, security, and application teams to ensure seamless operations * Automate server provisioning and configuration using tools like PowerShell, Ansible, or Terraform * Implement and maintain backup and disaster recovery solutions including BMR * Monitor server performance and availability using tools like Nagios, SolarWinds, or equivalent client tool * Maintain documentation for systems architecture, processes, and procedures * Storage Knowledge advantageous * Status reporting to senior stakeholders LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Data Architect 6 Month contract initially Based: Hybrid - Remote/3 days p/w onsite in Redhill Rate: £Market rates - p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Data Architect to join the team. Key Responsibilities: * Define and implement scalable data architecture leveraging Azure Data Factory (ADF), Azure Synapse Analytics, and Snowflake. * Design logical and physical data models to support business requirements and analytics needs. * Develop and maintain data pipelines using ADF for ingestion, transformation, and loading from diverse sources. * Optimize ETL processes for performance and cost efficiency. * Lead migration projects from Ab-Initio to modern cloud platforms (Azure + Snowflake). * Ensure data integrity, quality, and compliance during migration. * Write and tune SQL queries, stored procedures, and implement best practices for query performance. * Work closely with business stakeholders, data engineers, and analysts to deliver solutions. * Implement data governance, security, and lineage practices using Azure tools. * Explore and integrate emerging technologies like Azure Databricks, Python, and orchestration frameworks for advanced analytics. * Able to take key decisions with respect to technology landscape in data technologies weighing risk versus reward Key Skills & Experience: * Cloud & Data Platforms: Azure Data Factory, Azure Synapse, Azure Data Lake, Snowflake. * Database & Querying: SQL Server, PL/SQL, T-SQL. * ETL Tools: Ab-Initio (migration experience), Informatica (optional). * Programming: Python, PySpark (preferred). * Other: CI/CD with Azure DevOps, Data Modeling (Star/Snowflake schema), Metadata management. * String analytical, Problem-solving and communication skills. Desirable skills/knowledge/experience: * Microsoft Certified: Azure Data Engineer Associate (DP-203). * Experience in BFSI domain or large-scale enterprise data platforms. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Graduate Recruitment Consultant - Technology (USA Market) Bristol City Centre £25,000 starting salary + Uncapped Commission (up to 40%) + Fast Progression + Training + International Opportunities + 10:30am Start + Early Friday Finish Are you a graduate or ambitious salesperson who wants more from your career? More progression, more earning potential, and more opportunity to grow? Do you want to be part of a high-performing team where success is celebrated, and your results directly shape your income, your development, and your future? At Rise Technical Recruitment , we're offering the chance to fast-track your career in sales and recruitment, working with clients across the USA Technology market , one of the most lucrative industries in the world. This isn't a typical graduate job. You'll be trained, trusted, and empowered to build relationships, close deals, and grow your own business within our brand. The harder you work, the faster you progress. Many of our leaders started exactly where you are now. Our USA Division has grown rapidly, with new offices opened in Miami and Austin last year, and this is just the start. Join our Bristol HQ and be part of the team driving that growth. What's in it for you Uncapped commission, earning up to 40% of what you bill Fast progression with clear routes to management and directorship Full training and development, no experience required International opportunities working with clients across the USA A social, supportive culture where success is celebrated Hybrid working once you are autonomous in the role Hours: Monday-Thursday 10:30am-7pm, Friday 8am-4pm (early finish) What you'll be doing Building your own client base across the USA tech market Developing long-term relationships with clients and candidates Headhunting top talent and managing the recruitment process end to end Working towards targets, celebrating your wins, and constantly improving Who we're looking for Graduates or sales professionals looking for a big career move Confident communicators who enjoy working with people Resilient, ambitious, and motivated by success Driven by clear goals, both personal and professional Ready to learn, work hard, and build something long term We believe in potential, not just experience Even if you don't tick every box, if you've got ambition, drive, and a growth mindset, we want to hear from you. Apply now via or click 'Apply Now' to start your journey with us. Rise Technical Recruitment - positively changing lives..

Security Vetting Officer Location: Hatfield Office (Secure Area) SC Clearance Required: Must have been resident in the UK for the past 5 years and be willing to undergo government and customer-specific security clearance. Overview We are seeking a highly responsible and detail-oriented Security Vetting Officer to join our secure operations team in Hatfield. This role is pivotal in safeguarding our organisation and customers by ensuring that only appropriately cleared individuals gain access to sensitive environments. It requires a high level of integrity, sound judgement, and the ability to work with discretion and professionalism. You will be confident using computer systems, including Microsoft Office, and possess strong communication skills - both written and verbal. A proactive mindset, excellent organisational skills, and a commitment to continuous learning are essential. About the Team You'll join a small, trusted team operating within a secure area of our Hatfield office. The team is responsible for managing and processing security vetting applications for individuals requiring access to government and customer sites. You'll work from a defined screening policy and use a range of secure systems and third-party tools to assess applications, verify information, and make informed decisions. Full training will be provided, but the role demands a high level of personal accountability, attention to detail, and the ability to manage sensitive information with the utmost confidentiality. Key Responsibilities * Process and progress security clearance applications, proactively chasing outstanding information to avoid delays. * Monitor and manage government security clearances (CTC, SC, DV) via the UKSV portal (NSVS), ensuring compliance with national security protocols and internal policies. * Make evidence-based, risk-informed decisions on clearance outcomes in line with policy and vetting frameworks. * Conduct background checks and validate applicant information using secure third-party systems. * Maintain accurate and up-to-date records across multiple secure platforms. * Respond to queries via Microsoft Teams, email, and telephone, often requiring clarification and follow-up. * Compile and present management information reports using Microsoft Excel. * Contribute to team meetings and continuous improvement initiatives. * Uphold strict confidentiality and always adhere to data protection and information security standards. Skills & Experience * Proficient in Microsoft Office (Word, Excel, Outlook). * Strong organisational skills with the ability to manage competing priorities. * Demonstrated experience in administrative or compliance-focused roles with a high degree of accuracy. * Excellent interpersonal and written communication skills. * Analytical thinker with a proactive, problem-solving approach. * Proven ability to handle sensitive information with discretion and professionalism. Risk and Compliance Impact Security Vetting Officers play a critical role in national and organisational security. Their decisions directly impact who is granted access to sensitive environments. Errors in judgement or process can result in reputational damage, legal non-compliance, and increased risk of insider threats. This role is a specialist function requiring a high level of trust, responsibility, and alignment with government security standards. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Required: Apps Developer Location: 2-3 days onsite per week in Newcastle Upon Tyne, rest remote IR35 Status: Inside Duration: 6 month initial contract Rate: £311pd We are seeking a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the project. Responsibilities: As a Custom Software Engineer, you will be responsible for developing custom software solutions to design, code, and enhance components across systems or applications. You will utilize modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively. You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions. Additionally, you will provide solutions to problems for your immediate team and across multiple teams. Advanced proficiency in Node.js is required. Advanced proficiency in AWS DevOps & Development, GitLab CI/CD, and GitLab is recommended. Design and implement innovative software solutions that meet client requirements. Participate in code reviews to ensure high-quality standards and best practices. Collaborate with cross-functional teams to gather and analyze requirements. Continuously improve software development processes and methodologies. Mentor junior team members and share knowledge to foster a collaborative environment. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.