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Job Title: Support Engineer Location: Cheadle SK8 3GZ Salary: £22k - £26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various sectors of care in the UK. Our core product, Blyssful, is one of the leading services in residential and nursing care. Our mission is simple: to transform care environments so that every service user, family, and care professional feels supported, valued, and safe through technology that enhances, not replaces, human connection. We are a small company with big ambitions. Our goal is to shape the future of care technology to ensure the most vulnerable in society are given the best service they can be, and the providers are able to spend more time with the service users instead of working with difficult systems and getting stuck on administrative tasks. We are now looking for a motivated Support Engineer to join our team and build a long-term career with the business. About the Role: This is an excellent opportunity for someone with a genuine interest in technology who is looking to start or develop a career in IT support. The role offers exposure to a wide range of responsibilities and the chance to work closely with both customers and internal teams in a growing, hands-on business. We welcome candidates who have experience in technical support, customer service, or contact centre environments, as well as those with the right attitude and a willingness to learn. If you enjoy problem-solving, communicating with people, and finding practical solutions, this role will give you valuable experience in customer support, troubleshooting, and core IT systems. As a small and collaborative business, we offer the chance to learn about different areas of the company and develop your skills over time. Many of our team members have progressed from support roles into leadership or more technical positions, making this an excellent opportunity for someone looking for genuine career development. Job Responsibilities: Provide technical support to customers and internal stakeholders via various communication channels, including phone, email and web chat Troubleshoot, investigate and resolve customer issues and queries in a timely and professional manner Escalate unresolved or more complex issues to the relevant people/departments with clear documentation Reproduce and document reported issues with clear instructions Monitor recurring issues and identify patterns for escalation to management Assist customers with configuration of their systems, networks and environments Create, maintain and improve knowledge base articles and troubleshooting guides for customer use Promote self-service support through well-structured documentation Who we are looking for: Essential Experience working in a customer-focused IT role Strong interpersonal and communication skills, with the ability to explain information clearly, professionally and jargon-free Good organisational, analytical and problem-solving skills Demonstratable ability to manage time efficiently and prioritise work Good computer literacy, especially when working with the Microsoft Office suite Desired Experience working with helpdesk software such as FreshDesk, TopDesk, ServiceNow etc A keen interest in evolving technologies and the adoption of new technologies Benefits: Workplace pension in place Annual leave increases with length of service: 22 days for 1-2 years, 24 days for 2-5 years, 26 days after 5 years, and 28 days after 10 years. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.

IT Systems Engineer (Eligible for DV Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London We are looking for an IT Systems Engineer who is looking to work with sophisticated technology and to be a part of a business who is at the forefront of their industry. With more than five decades of experience in government and maritime mobility, the company delivers high-quality maritime technology and satellite solutions across both Geostationary and Low Earth Orbit networks, working closely with leading satellite operators and a broad ecosystem of manufacturing partners. In this role, you will work within MOD teams to ensure systems operate reliably and remain stable, with minimal direct customer interaction as most customer-facing activity is managed through the NOC across first-, second-, and third-line support. System queries and incidents are initially handled by the NOC, with your involvement focused on providing deep technical support for complex issues such as software defects, network faults, or major service incidents. You will also contribute technical expertise to projects and bid activities and support the contracts team by providing technical guidance to ensure requirements are clearly understood and accurately addressed. The ideal candidate will have strong hands-on experience with Cisco networking technologies, with additional experience in Juniper or Fortinet environments (Juniper preferred), and the ability to provide deep technical support for complex network and system issues. Eligibility for DV (Developed Vetting) security clearance is essential. Previous experience working within MOD or government environments is beneficial but not mandatory, and the role suits someone comfortable working with minimal customer interaction while collaborating closely with NOC, project, and contracts teams. We value engineers who are hands-on, detail-oriented, and comfortable working with a range of technologies and protocols across both Cisco and Juniper or Fortinet platforms. The role: IT Systems Engineer Work within MOD teams to ensure systems operate reliably, remain stable, and perform as expected Provide deep technical support for complex system issues, including software defects and network related faults Assist the contracts team by providing technical clarification to ensure contractual requirements are clearly understood and met Contribute technical expertise to projects and bid activities, supporting design and delivery Support high-severity incidents escalated from the NOC where system degradation or outrages occur The person: Strong hands on experience working with Cisco Hands-on knowledge of Fortinet or Juniper (Juniper is preferred) Cisco CCNA or equivalent experience or Juniper at a similar level Eligible for DV Clearance Reference Number: BBBH - 267464 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

The Data Solution Architect guides the analysis & design & technical activities and artifacts throughout a project. He defines the solution architecture, taking into account existing standards and system requirements. He ensures a technical solution in line with the requirements of the client and with the Target Enterprise Architecture vision. The Data Solution Architect provides the PM with all the necessary data on analysis & design & development activities and on architectural, technical, and operational issues. The Solution Architect is end-to-end responsible for the definition and implementation of the solution and ensures that the solution is based on the right trade-off between the different requirements (best-possible solution). *Create and maintain the solution architecture by means of the Solution Architecture Document (SAD) and obtain its validation in the Architecture Review Board * Identifies the technologies that will be used for the project in collaboration with Application and Enterprise Architects * Recommends the development methodologies, frameworks and coding guidelines considering Architecture standards and the business requirements (functional & non-functional) and ensure their use * Provides the overall design and structure of the application * Ensures the final solution respects the defined architecture * Identifies software engineering tasks for the project manager * Coaches and provides guidance to other technical team members (implementers & designers) & helps them with more difficult tasks * Assists the project manager in estimating project costs and benefits and for technical aspects * Works with testing staff to identify any infrastructure requirements and support needed * Ensure technical decisions are taken and documented * Maximize reuse of existing assets and guidelines within the scope of the project

Architecture technique produit hardware FPGA, microcontrôleurs, processeurs/logiciel crypto & cybersécurité. 🎯 1. Contexte et finalité de la mission Dans le cadre du lancement d’un nouveau projet stratégique, la mission vise à assurer l’architecture technique d’un produit cryptographique innovant, intégrant des composants hardware et software soumis à des exigences élevées de cybersécurité et de certification. L’architecte intervient comme référent technique transverse, garant de la cohérence globale du produit et de la satisfaction client, en interaction avec les équipes internes, les partenaires externes et les autorités d’évaluation. 🎯 2. Objectifs de la mission • Définir et piloter l’architecture technique du produit (hardware, software, sécurité). • Garantir la conformité du produit aux exigences de cybersécurité, de certification et de durcissement. • Assurer la cohérence technique entre les différentes équipes R&D et les parties prenantes externes. • Produire et défendre les choix techniques auprès du client, des autorités et des laboratoires d’évaluation. • Contribuer à la production des livrables nécessaires aux certifications ANSSI et aux évaluations de sécurité. 🧭 3. Périmètre d’intervention Interfaces externes • Clients du programme • Fournisseurs et partenaires technologiques • Laboratoires d’évaluation (CESTI) • Autorités : ANSSI, DGA Interfaces internes • Responsable de programme • Chef de projet • Équipes R&D hardware, software, sécurité 🛠️ 4. Responsabilités et activités clés Architecture & conception • Définir l’architecture du produit : FPGA, microcontrôleurs, processeurs d’application. • Concevoir les mécanismes de durcissement physique et logiciel. • Garantir la cohérence technique et la robustesse de l’architecture face aux menaces. Sécurité & certification • Maîtriser les processus d’évaluation en vue d’une certification/qualification ANSSI. • Définir et documenter les mécanismes cryptographiques et les architectures de clés. • Produire les documents techniques nécessaires : • Document Cryptographie Système • Document d’architecture de clés • Cible de sécurité • Documents de justification de design • Autres livrables requis par les schémas ANSSI Pilotage technique & communication • Rédiger et défendre les choix techniques auprès des parties prenantes. • Challenger les experts internes pour garantir la qualité et la pertinence des solutions. • Assurer un rôle d’interface crédible et structurante auprès du client et des autorités. 📝 5. Livrables attendus • Architecture technique complète (hardware, software, sécurité). • Dossier de durcissement physique et logiciel. • Ensemble des documents requis pour les certifications ANSSI. • Notes techniques, analyses de risques, justifications de design. • Présentations et supports de défense des choix techniques. 🧩 6. Compétences clés mobilisées Compétences techniques • Architecture hardware (FPGA, microcontrôleurs, processeurs). • Cybersécurité et cryptographie appliquée. • Durcissement physique et logiciel. • Connaissance des processus d’évaluation et de certification ANSSI. Compétences comportementales • Rigueur et autonomie • Pragmatisme et orientation solutions • Capacité à travailler en environnement multi-projet • Agilité et adaptabilité • Esprit d’équipe et sens de la coopération • Excellentes capacités rédactionnelles et relationnelles 🔐 7. Contraintes et particularités de la mission • Mission soumise à habilitation de sécurité défense. • Activités soumises à la restriction « Spécial France ». 📍 8. Localisation Mission réalisée sur le site R&D d’Atos aux Clayes-sous-Bois (78).

Misys Technical Consultant with Java – Birmingham We are looking to recruit a Misys Technical Consultant with at least 2 years experience of working with the Misys Trading Portal. In addition you must have the following development and support skills: Java /JEE Development experience must SQL skills are required, DB2, MS SQL and Oracle must Experience with XML, CSS, JSP, HTML. Must Experience with web development frameworks. Must Experience with JMS, Web Services and Tomcat is desired must Experience with Java Web Start, IBM Websphere, log4j must Understanding of IBM Webpshere, weblogic or Jboss Application servers must End to end configuration with portal and backoffice system desirable Meridian repository configuration experience desirable Test Driven Development experience Banking or finance application development experience an essential This is a 3 to 6 month contract initially. Based in Birmingham. Please send your CV in Word format along daily rate.

Digital IC Design Engineer London, Hybrid Working (2 Days Per Week On Site Near Fenchurch Street Station) £70,000 - £90,000 + Benefits Excellent opportunity for a Frontend Digital Design Engineer to join a specialist semiconductor company working on innovative memory technology and advanced chip development. This company are building exciting next-generation semiconductor solutions in a highly technical market. They offer a modern working environment, strong technical leadership, and the chance to contribute to genuinely innovative products. In this role you will focus on frontend digital design, system-level development and verification activities across complex semiconductor products. You will work with multidisciplinary engineering teams from concept through to implementation. The ideal candidate will have strong experience in frontend digital design, RTL or system-level design, along with design verification experience. Candidates with IC design exposure and strong EDA tool knowledge will be well suited. This is a fantastic opportunity for an experienced digital engineer looking to work on complex designs, broaden their technical exposure, and join a growing specialist business. The Role: Frontend digital design for semiconductor products System-level architecture and RTL development Design verification, simulation and debugging Collaborate with analogue, layout and device teams Support product development through implementation stages The Person: Strong frontend digital design experience Experience with design verification methodologies and tools Familiar with EDA tool flows Synopsys experience highly desirable IC design experience beneficial Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Website Production Manager We are looking for a Website Production Manager for a Client in West London Job Description: • Being the EMEA production lead: - First point of contact for stakeholders with website production briefs, updates and issues. • Funneling these requests to the correct team and determine which ones will be taken on by us (consulting with Channel Manager where needed). • Responsible for driving down overall LTS times whilst promoting creative innovation and developing the efficiency of website as a channel. • Management production (development) agency: - Capacity and resource planning, including leading weekly sprint meetings - “Dispatcher” role, getting projects into the right people - Bridging marketing and development, “translating” communication in both directions - Liaising with marketing throughout the production cycle - Review and QA of briefs and asset handovers from marketing - Review and QA of all production work from development • First point of contact for planning and workflow process, ensuring we are operating within standards and working to optimize and develop those processes. • Accountable for delivery of BAU website projects. This includes tracking against the project plan (where relevant) and ensuring on time delivery. • Daily enforcement of guidelines, best practices and standards of website processes and web asset production. • Collaborate with internal and external partners on optimizing performance & ROI of website as a core acquisition & retention channel across EMEA by delivering against KPI’s (registrations, active users, activation & adoption rates, etc.) Experience required: • Experience within an EMEA-wide website team as a technical producer or project/production manager • Proven experience managing and collaborating with web developers. • Technical knowledge about website technologies / infrastructures • Experience with project management principles and practices (Agile, Kanban) • Some knowledge of website design principles and UX frameworks • Experience of working with in house product and engineering teams • Experience managing multiple stakeholders with competing priorities. • Marketing POC for BAU website changes and project requests • Scheduling and resource management in collaboration with Lead Developer • Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work The ideal profile we are looking for is: • Has worked with multi-regional, multi-language web properties at an enterprise level. • Has project management experience, working within Agile/Kanban principles. • Clear and confident communicator, able to distil “development speak” into non-technical terms and vice-versa. • Broadly aware of the specific legal and risk sensitivities involved with financial institutions. This is a 6 month contract assignment. Will based in West London – close to Hammersmith. Please send your CV to us in Word format along with daily rate and availability.