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CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops).

This role directly supports Tractebel Vision 2030, which aims to make Tractebel the best-performing engineering company by building on six strategic pillars: 1. Engineering Centers – Strengthen global delivery hubs for efficiency and scalability. 2. Expertise, AI & Growing Markets – Leverage advanced technologies and expand into high-growth sectors. 3. Consolidating Infrastructure Activities – Optimize and integrate infrastructure capabilities. 4. Expanding into New Countries within Focus Regions – Drive international growth in targeted geographies. 5. Our People & Leadership Style – Foster talent development and leadership excellence. 6. Our Core Values – Embed sustainability, ethics, and innovation in all activities. By enabling digitalization and process excellence in Finance and Procurement, you will contribute to operational efficiency, innovation, and sustainable growth aligned with these pillars. Provide functional expertise on SAP S/4HANA (FICO, MM, SD) and adjacent tools (Brainware, e-Invoicing), manage and optimize P2P/O2C workflows, and lead standardization projects including MDMT Proof of Concept, the New Business Partner (BP) model, and the e-Invoicing project.

Job Description The ServiceNow Business Analyst acts as a key link between business stakeholders and technical delivery teams, ensuring the ServiceNow platform is aligned to business needs and delivers measurable value. This role is responsible for eliciting, analysing, and documenting requirements, supporting solution design, and enabling effective delivery of ServiceNow enhancements and implementations. Working closely with product owners, developers, architects, and process owners, the ServiceNow Business Analyst ensures requirements are clearly defined, prioritised, and translated into scalable, user-centred ServiceNow solutions across ITSM and related modules. Essential Requirements Proven experience as a Business Analyst working on the ServiceNow platform Strong understanding of ServiceNow capabilities, data model, and workflows Experience gathering, analysing, and documenting business and technical requirements Ability to translate business needs into clear user stories, functional specifications, and acceptance criteria Experience working across ServiceNow modules (e.g. ITSM, CMDB, Request Management, Incident, Change, Problem) Strong stakeholder management skills, with the ability to engage both technical and non-technical audiences Experience supporting Agile or hybrid delivery models (Scrum, Kanban) Ability to collaborate effectively with developers, testers, and architects Strong analytical, problem-solving, and documentation skills Experience with process mapping and service management best practices (e.g. ITIL) Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.