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**INSIDE IR35** **HYBRID WORKING** As a ServiceNow ITAM Architect, you will play a pivotal role in shaping and delivering enterprise-grade IT Asset Management solution for our UK-based clients. This position involves working with customers across BFSI customers, enabling them to optimize asset lifecycle management and achieve compliance through innovative ServiceNow capabilities. You will lead architectural design and implementation for ITAM modules, ensuring alignment with business objectives and industry best practices. The role offers exposure to cutting-edge ServiceNow technologies, including advanced automation and integration frameworks, while collaborating on high-impact projects that drive digital transformation. Your expertise will directly influence operational efficiency, cost optimisation, and governance for our clients, making this a highly strategic and visible role within the organisation. Key Responsibilities: * Define and own the ITAM architecture for large-scale environments with 100+ software publishers, ensuring compliance and optimisation across diverse licensing models. Develop a multi-phase roadmap for SAM Pro and HAM Pro, incorporating publisher-specific packs and automation for high-volume reconciliation. Lead design for complex entitlement modelling, contract management, and reclamation workflows across major publishers (Microsoft, Oracle, IBM, Adobe, SAP, and others). * Implement scalable normalisation and reconciliation strategies to handle high-volume data ingestion and multi-publisher ELP reporting. * Architect integrations with multiple discovery sources and ERP systems to support large publisher catalogues, ensuring data quality and conflict resolution at scale. * Establish governance frameworks for audit defence and true-up processes across 100+ publishers, including risk scoring and compliance dashboards. * Drive remediation plans for over/under-licensing and ensure readiness for external audits. * Mentor teams on advanced SAM/HAM configurations and publisher-specific optimisation strategies. Key Skills: 1. ServiceNow SAM implementation experience 2. ServiceNow HAM implementation 3. Flexera knowledge 4. SNOW knowledge 5. Integrations

Senior Software Developer (SIP/Python) Guildford/Remote - 1 day a month on-site £55,000 - £65,000 + Remote + Private Medical Insurance + Life Insurance + Other Benefits This is an excellent opportunity for a Software Engineer with a deep understanding of SIP, VoIP and Python to join a forward-thinking development team where you can further your skills and grow with an award-winning technology business. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will take a lead in the development of an existing SIP platform. Responsibilities will involve designing and building value-add services, creating integrations for AI-driven services (such as voice recognition and transcription), and ensuring software remains secure at every level. The role also serves as a key technical resource for troubleshooting complex SIP/RTP issues and contributing to the continuous improvement of secure development policies. The ideal candidate will possess an in-depth working knowledge of VOIP protocols and Python. Candidates should be comfortable working with Docker, Linux, and REST APIs, while maintaining a high standard of OO Design. Beyond technical ability, the ideal applicant will be a strong communicator capable of bridging the gap between technical requirements and non-technical business objectives. This is a fantastic opportunity for a Senior Software Engineer to join within a position that offers autonomy to solve complex problems and the support of a highly skilled team that values professional growth and innovation. The Role: Design and develop the existing SIP platform and services. Connect systems to voice recognition and AI analysis. Ensure all code meets strict ISO/PCI-DSS standards. Provide resolutions for complex platform-level bugs. The Person: Extensive experience with Python, plus OO Design and REST APIs. In-depth understanding of SIP stack and trace analysis. Experience with SQLAlchemy, Git, and Docker. Desirable to have knowledge of Freeswitch, Kamailio, or C/C++ is a plus. Reference Number: BBBH266933 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.