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Business Analyst will be pivotal in analysing, designing, and optimising business processes on the ServiceNow platform. This role focuses on ITSM, CMDB, CSDM, and Discovery, ensuring alignment with best practice frameworks. Key responsibilities include leading business process reengineering initiatives, defining functional requirements, and driving the adoption of ServiceNow solutions. The consultant will collaborate closely with stakeholders, delivery teams, and platform owners to ensure business needs are met with scalable, secure, and supportable solutions. The role will also oversee the development and maintenance of comprehensive business process documentation and facilitate workshops to identify improvement opportunities. Strong expertise in ServiceNow platform capabilities, business analysis techniques, and ITIL processes is essential. Must have valid SC clearance This position will be initially 6 weeks Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Project Manager/ Business Analyst We are seeking a versatile Project Manager/Business Analyst (hybrid) with a strong background in both business and technology projects, specifically in the banking and financial services sector. The ideal candidate will possess an in-depth knowledge of digital platforms, front and back-office processes and technologies, and will be adept at driving projects in both Waterfall and Agile environments. Key Responsibilities: Responsible for the successful delivery of projects in line with the Bank’s project management policy and framework, ensuring that appropriate governance, communications, change control and risk management are maintained. This will require experience of the end-to-end project lifecycle. Lead end-to-end project lifecycles ensuring adherence to the bank’s project management framework. Collaborate with sponsors to craft key project artefacts throughout all phases. Define, document, and communicate business requirements in conjunction with stakeholders. Create and present business process models showcasing both current and future states. Address business challenges, ideate and implement solutions. Manage project scope, plans, budgets, and ensure timely delivery within set parameters. Monitor project expenditures, timescales, and resources; intervening when deviations arise. Uphold stringent project governance, addressing and escalating risks and issues proactively. Engage and influence stakeholders at various organizational levels. Coordinate internal and external resources to achieve project goals. Ensure all projects comply with regulatory, legal, and third-party requirements. Direct and oversee system and user testing, ensuring accuracy in all communications. Skills & Abilities: As a PM: Mastery over key project management methodologies and frameworks. Proficient in project management tools, i.e. ClickUp, Jira, and MS Project. Stellar communication and relationship-building capabilities, particularly with global teams. Ability to discern overarching patterns and potential areas of improvement. Demonstrated experience in driving positive and lasting change. As a BA: Expertise in business and systems analysis methodologies. Proven experience in investigative techniques such as stakeholder interviews and workshop facilitation. Skill in converting analysis into actionable implementations. Mastery in documenting and managing end-to-end requirements, coupled with adeptness in modelling techniques like BPMN and UML. Strong organisational skills with a proactive mind-set. Experience & qualifications: Required: 5+ years in Financial Services/Banking, with exposure to front-office (Corporate and Private Banking) and related back-office functions. 5+ years as a Business Analyst and Project Manager on significant change and transformation projects. Highly proficient with project management applications such as ClickUp as well as the overall Microsoft Office suite (Excel, Visio, PowerPoint). Desirable: Professional certifications in Business Analysis (e.g. BCS). Professional certifications in Project Management (e.g. Prince2, PMP, APM, etc). This is a hybrid FTC position for 12 months initially – 3 days in the office in Central London. The salary for this position is circa £80K - £90K. Please do send your CV to me in Word format along with your salary and notice period. T

We are supporting a leading UK university with the implementation of a Current Research Information System (CRIS) and are seeking an experienced PURE SME to provide hands-on system expertise and delivery support. This is a greenfield implementation of PURE (Elsevier), aimed at creating a single, authoritative repository for research data including outputs, archives, and researcher information, in preparation for future REF submissions (2028/29). The role: Title: Subject Matter Expert Start Date: ASAP Contract Length: 3 - 6 months IR35: Outside Rate: TBC Location: Remote (Occasional days on site desirable but not essential) You will act as a PURE (Elsevier) Subject Matter Expert, supporting an established delivery team that already includes Programme Management and Business Analysis capability. The focus of this role is deep system knowledge and practical delivery support. Key responsibilities include: Providing hands-on expertise across PURE configuration and workflows Supporting data migration and data loading activities (staff, student, research outputs, archives) Advising on out-of-the-box vs bespoke configuration decisions Supporting the programme through UAT preparation and execution Acting as a trusted advisor to the university delivery team, helping to unblock issues and accelerate progress Working closely with internal stakeholders across research, IT, and programme delivery Required Experience Proven experience working with PURE CRIS (essential) Strong understanding of research information systems within Higher Education Experience supporting system configuration, workflows, and data migration Familiarity with REF requirements and research reporting is highly desirable Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales