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MISSIONS : Support N2 sur les outils collaboratifs : Teams, SharePoint, Exchange, One Drive, Azure AD· Administration d’une solution d’envoi d’email et de SMS Présentation des fonctionnalités aux utilisateurs· Power Automate : Automatisation de process· Général Règle de sécurité avec Microsoft Defender for Cloud Apps· Messagerie Sécurisation : Antispam Vade, M365 et Microsoft defender§ Configuration du SPF, DKIM, DMARC§ Analyse des emails en quarantaine Teams Téléphonie : Portabilité des numéros et affectation des lignes aux utilisateurs Création et administration des standards téléphoniques Autres Configuration des différentes stratégies Teams· Entra ID: Sécurisation : Mise en place des stratégies d’accès conditionnel Déploiement du MFA. Règle concernant la revue des accès sur les comptes invités. Gestion des groupes 365 Gestion des groupes 365 après une période d’inactivité Détection des groupes 365 sans propriétaire Création d’application d’entreprise dans Azure· SharePoint Création des sites pour les activités Migration de données On-premise sur SharePoint PowerShell Création et automatisation de rapports : Teams, Exchange, SharePoint, Azure AD Modifications massive: Teams, Exchange, SharePoint, Azure AD Création d'interfaces graphiques pour déléguer certaines tâches d'administration à différents services.

We are looking for 3 G7 Data and AI Ethicists to lead the development of Responsible Data and AI within government. These roles align with Data and AI Ethicist from the Government Digital and Data Framework. The roles will cover the following workstreams: Role 1 You will: lead the evolution of the Algorithmic Transparency Recording Standard (ATRS), a mechanism for enabling public sector organisations to publish information about algorithmic tools they are using which affect or interact with the public. The ATRS is mandatory in central government and receives significant external interest from civil society and media lead overarching ATRS/ algorithmic transparency policy, including evaluation of impact in partnership with the GDS Analysis directorate, and the development of new workstreams lead new and developing workstreams which might include: working with to create a ‘trust package’ for attaching to tools; developing existing work to put the ATRS on a legislative footing; development of centralised guidance on how to do public sector algorithmic transparency well Role 2 You will: lead the implementation of the ATRS programme, providing leadership on xgovt and public sector engagement and delivery of ATRS records develop new approaches for socialising the ATRS xgovt and the wider public sector and extending and driving forward the policy mandate Role 3 You will: lead the creation of guidelines, standards, and frameworks for responsible AI and data practices lead the implementation and evolution of the Data and AI Ethics Framework through a range of communications, promotional activities, and engagement scope strategic opportunities to embed the Data and AI Ethics Framework in various cross-government processes and ensure that there is continuous improvement of our framework and self assessment tool chair a cross-government data ethics community of practice and lead our engagement and representation in other relevant networks All roles will: build and maintain fruitful working relationships with other relevant GDS and DSIT teams, including , Public Sector AI Adoption, the AI Briefings Hub and the Digital Markets and Data Economy team. You will need to proactively look for synergies, as well as areas of potential duplication work across HMG and with external stakeholders to identify areas of opportunity and good practice to inform the ongoing development of data and AI ethics standards, guidelines, models and tools commission research and the development of cross-government models and future responsible data and AI innovation, as required provide support on wider Responsible Data and AI workstreams as needed

Construire et maintenir les normes et les principes d'architecture du SI Analyser les impacts des nouvelles solutions sur le SI, Proposer des évolutions pour les différentes applications Métier Proposer des évolutions pour les composants technologiques de l'architecture du SI en tenant compte des différents modèles de services. Fournir la documentation requise et mettre à jour les référentiels de l’entreprise Élaborer des recommandations pour pouvoir intégrer en toute sécurité de nouvelles solutions SI au sein de l’entreprise et en assurer la garantie de service (disponibilité, intégrité, continuité et preuve). Anticiper les besoins d'évolutions du SI et proposer/présenter les solutions Animer des présentations sur les choix d'architecture Instruire les évolutions du SI pour lever les obsolescences et garantir le MCO. Dans le cadre du rapprochement des plateformes SI, étudier les axes de convergence et porter les orientations stratégiques auprès des équipes.

Mission : *Participer à l’élaboration du dossier d’architecture avec les architectes et analyser les impacts sur le SI, accompagner les équipes projets sur les déploiements et faire des feedback *Planifier les changements majeurs et transverses et mettre en place un suivi des changements *Industrialiser les traitements en lien avec les équipes études *Administrer les serveurs applicatifs et mettre à jour les normes et les environnements *Faire évoluer les environnements , les outils et les composants applicatifs *Contribuer au traitement et à la bonne résolution des problèmes en lien avec l’équipe d’exploitation * Communiquer et partager les principes d’architecture, les standards SI et l’innovation avec les communautés d’experts SI outils : Suite bureautique : Office 365 ; SQL server, PostGreSQL ; Java17, Gitlab ; Ansible, Python ; Shell, PowerShell. Livrables : Codes source et tests automatisés correspondant aux diverses fonctionnalités développées Documentations techniques et normes *Rapport d'interventions Mise à jour des référentiels d'environnements Maintien des outils de l'espace d'intégration et la fabrique logicielles *Améliorer le plan de production et support à l'équipe de production

Data Scientist Artificial Intelligence Cyber Usages Nantes Les tâches demandées sont : - l'accompagnement et à la montée en compétence des owners des produits ; ces owners ont des profils tant fonctionnels que techniques. - Prompting: Réaliser des prompts robustes pour les différents cas d'usage La mission nécessite une autonomie sur le prompting : - Prompting: Compétence dans la génération et l'optimisation de prompts pour améliorer l'interaction utilisateur et la pertinence des résultats. Qualifications demandées : Artificial Intelligence Cyber Usages.

AI Engineer Are you ready to build the future of AI from the ground up? Our client are not buying off-the-shelf solutions. They're custom-building everything - from infrastructure to intelligent agents - to create a best-in-class AI platform that redefines what's possible in enterprise automation. We're currently looking for a high-impact AI Engineer to join their London-based team and help design and develop agentic AI systems that can reason, plan, and act autonomously across complex business domains. What You'll Be Doing Designing and implementing agentic AI systems capable of autonomous decision-making and task execution. Building custom LLM pipelines, memory architectures, and tool-use frameworks. Collaborating with product and engineering teams to integrate AI into real-world workflows. Contributing to the development of our proprietary AI platform - no plug-and-play, all innovation. What We're Looking For Proven experience in building AI/ML systems, ideally with Azure OpenAI, Azure Cognitive Services Azure Machine Learning. Strong Python skills and familiarity with modern AI frameworks (e.g., LangChain, Hugging Face, PyTorch). Deep understanding of LLMs, vector databases, prompt engineering, and multi-agent systems. Passion for building from scratch - you thrive in greenfield environments. Based in or near London, with the ability to be onsite once a week. Why Join Us? Be part of a visionary team building something truly unique. Work on cutting-edge AI challenges with full ownership and creative freedom. Hybrid flexibility with a vibrant London office. Competitive salary, equity options, and a culture of innovation. Strong Python skills and familiarity with modern AI frameworks (e.g., LangChain, Hugging Face, PyTorch). Deep understanding of LLMs, vector databases, prompt engineering, and multi-agent systems. Passion for building from scratch - you thrive in greenfield environments. Based in London, with the ability to be onsite once a week. Why Join Us? Be part of a visionary team building something truly unique. Work on cutting-edge AI challenges with full ownership and creative freedom. Hybrid flexibility with a vibrant London office. Competitive salary, equity options, and a culture of innovation. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

My client within Investment Banking are looking for a AI Agentic Engineer to join their team. The role will be working within their Innovation and Architecture team focusing on building enterprise grade AI solutions using Microsoft's low-code ecosystem. Requirements Experience with Power Platform, including: Copilot Studio, Power Automate, Power Apps, and custom connectors Proficiency in Microsoft Graph API, Azure OpenAI, and Semantic Kernel Solid programming skills in Python and/or C# Experience with: LangChain, AutoGen, or similar orchestration frameworks Azure AI Search, Form Recognizer, and Language Services GitHub Actions, CI/CD, and DevSecOps practices. Contract: 6 Months Rolling Rate: £695 Via Umbrella Location: London - 2 days per week in the office. If this role is of interest please apply below with your up-to-date CV and I will be in touch to discuss further. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Le bénéficiaire souhaite une prestation d’accompagnement dans le cadre de la contribution à la mise en place de fonctionnalités datascience. Les missions sont: 1- Conception et développement d’agents autonomes avec LangGraph : - Architecturer des agents conversationnels ou décisionnels (ex: agents multi-outils, boucles de rétroaction, mémoire contextuelle). -Intégrer des modèles de langage (LLMs) via LangGraph pour des tâches complexes (ex: raisonnement multi-étapes, orchestration de workflows). -Optimiser les stratégies de prompt engineering et les mécanismes de contrôle (ex: function calling, tool use, plan-and-execute). 2- Intégration avec des pipelines ML/MLOps existants : -Connecter les agents LangGraph à des modèles custom (ex: fine-tuned LLMs, modèles de séries temporelles) via APIs ou pipelines. -Automatiser le versioning des agents et leur déploiement. 3- Ingénierie des données et features pour les agents : -Construire des pipelines de données pour alimenter les agents -Développer des mécanismes de mémoire (ex: bases de connaissances dynamiques). -Optimiser les coûts et la scalabilité (ex: caching des réponses, model distillation pour les edge cases). 4- Tests et robustesse : -Mettre en place des tests automatisés pour les agents (ex: simulations de dialogues, injection de fautes). -Surveiller les dérives comportementales (ex: hallucinations, boucles infinies) avec LangSmith. -Documenter les limites et cas d’usage (ex: matrice de risques pour les décisions critiques).

Je recherche pour un de mes clients, un TechLead AI : Missions principales : • Accompagner les AI / ML Engineers de l’équipe sur les bonnes pratiques, les choix d’architecture et dans leur travail au quotidien. • Effectuer les audits et les contrôles des développements réalisés : Sécurité, Maintenabilité, Robustesse et Performance. • Apporter une expertise de troisième niveau dans les incidents de production, et si besoin la réalisation de solution de contournements, ou de correctifs de manière à assurer une qualité de fonctionnement optimale. • Participer aux analyses, études d’impacts et cadrage techniques. • Concevoir des solutions industrialisées en respectant les bonnes pratiques d’architecture AI / ML et développement. • Effectuer des contrôles croisés entre développeurs ou des relectures de code afin d’assurer la qualité des développements réalisés par l’équipe. • Réaliser le développement de nouveaux produits IA et assurer la maintenance évolutive et corrective des produits existants • Rédiger la documentation technique • Assurer un support aux testeurs • Reporter l’activité à la Squad et travailler dans une démarche d’efficacité collective Livrables principaux : • Etudes d’impacts techniques • Faire des propositions techniques • Schéma de solution des flux, modèle de données • Fournir des chiffrages détaillés des futures réalisations • Relecture de code technique • Rédaction de SFD, STD, Manuel d’installation • Réaliser du code applicatif à l’état de l’art sur notre Data Platform GCP • Rédiger les documentations techniques liés à ta solution, incluant le modèle de données, les procédures, l’ordonnancements Compétences techniques : • Langages de programmation : Python, SQL • Utilisation de plateformes pour le développement et le déploiement des modèles d’IA : Docker, Kubernetes, Helm • Maitrise des frameworks de developpement d'application IA: Langgraph, ADK, Hugging Face, Guardrails, FastAPI • Maitrise des services data et IA de GCP : GCP BigQuery, VertexAI, Cloud storage, GKE • Maitrise des enjeux de securité liés au déploiement de modèles d'IA générative. • Maîtrise du déploiement et de la mise en production des modèles LLM open source. • Maitrise des plateformes d’IA Gen, de leur installation à l’opération des modèles • Maitrise des bases de données vectorielles : PGVector

Job Title: Bot Developer - Development Squad, Conversational AI Tribe As a Bot Developer in the CAI Development Squad, your role is crucial in developing and optimizing chat and voice bots to meet customer needs. Your responsibilities cover technical project development, innovation, feature integration, business contribution, customer satisfaction, team development, and supporting implementation projects. You will collaborate with an international team to drive the success and scalability of our Conversational AI solutions. The ideal candidate has strong expertise in Conversational AI platforms such as Cognigy, IBM Watson, Google Dialogflow, etc., knowledge of integrating with third-party systems, and excellent problem-solving and analytical skills, along with an agile mindset to adapt to changing requirements. Role Requirements and Responsibilities: * Lead technical project development for Conversational AI (CAI) solutions, focusing on innovation and scalability. * Collaborate with the Implementation Squad to ensure smooth project deliveries and reduce risks. * Drive the integration of new features and third-party system integrations to improve profitability. * Ensure the delivery of customer-valued, easy-to-consume services. * Provide project estimations and solution ideas to reduce risks and achieve revenue targets. * Design, develop, train, and optimize chat and voice bots to meet customer needs. * Implement new features, including external application integrations. * Enhance Generative AI applications, such as FAQ and Knowledge Base Systems, Copilot system, text summarization, language translation, user profiling, and personalization. * Drive innovation within the CAI Bot Development Center of Excellence. * Train bot Natural Language Understanding (NLU) models and analyze bot performance. * Assess project issues and provide use case counseling. * Create and maintain comprehensive documentation and guidelines. * Design and deliver training programs for team members and customers. Education and Experience: * University degree. E.g.: Computer Science, Software Engineering, Telecommunications, Mathematics, AI, Data Science or related field * Programming proficiency in Python and/or NodeJS and JavaScript. * Experience in designing and developing chat and voice bots. * Strong understanding of Generative AI applications. * Excellent command of verbal and written English. German and/or Spanish are a plus. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

AI Engineer 6 Month contract initially Based: Remote/Sheffield - Max 2 days p/w onsite Rate: £500 - £550 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of AI Engineer's to join the team. The key focus is on creating connections between business processes, data, products, services, and technology, that underpin our interactions with customers, and financial success. The team provides the provides a single comprehensive data cataloguing solution across the business units. Key Responsibilities: * Proven experience of Chat Bot Development using below listed technologies (Mandatory) * Python, PyCharm, Numpy, Pandas * Experience with ML, deep learning, TensorFlow, Python, NLP * MySQL, PostgreSQL, NoSQL, RDBMS Design and modelling * GitHub, Jenkins * Data Modelling, Data Wrangling and Extraction Key Skills & Experience: * Bachelor's degree or higher in computer science, engineering or related field. * 5-7 years of experience in architecting, positioning and delivering data science and machine learning * Experience with Supervised and Unsupervised learning algorithms, good to have experience on Classification algorithms * Experience with Document Type classifier, Pattern matching and PII identification * Hands on experience in model training, drift detection and feature generation * Expertise in Agile and can work with at least one of the common frameworks * Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with focus on recommendations for enhancements or remediation * Dev-ops and application security & data security experience * Securing highly available internet banking application * Knowledge of client side applications and micro services architecture * Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences * Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same * Ability to quickly acquire new skills and tools This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Le Data Engineer aura pour mission principale d’interagir avec les parties prenantes pour capturer les besoins en données, extraire les data dumps, configurer des Vector Databases (VDBs) et développer/configurer une compétence RAG (Retrieval-Augmented Generation) afin d’améliorer la performance des solutions d’IA générative. Il sera en charge de tester les data pipelines pour garantir des processus efficaces en lien avec les besoins métiers et IA. Ses principales responsabilités incluent : Être le premier point de contact pour les utilisateurs internes concernant les besoins en données des applications d’IA générative Collaborer étroitement avec les Product Owners, développeurs et ingénieurs IA pour recueillir et documenter les besoins Capturer et documenter les besoins et lacunes de données et proposer des stratégies correctives Valider la qualité des données extraites (complétude, exactitude, pertinence) Configurer et optimiser l’utilisation de bases de données vectorielles pour l’accès rapide aux données Tester et ajuster les compétences RAG pour garantir la pertinence contextuelle des informations générées Effectuer des tests complets sur les pipelines de données, participer à l’évaluation de la performance des modèles IA

Mission : - Mise en place du cross tenant/Ajout des applications - Ajout des comptes AD/Exchange/applications O365 - Administrer O365 - Déploiement PC(s) // Entra ID//MCM et Intune - Déploiement des smartphones via Intune - Traiter les tickets N2 : O365, Veeam, VMware, Windows Serveur - Support N2 utilisateur si les techniciens ne savent pas faire - Anglais technique pour la doc Microsoft - Mise en place du cross tenant/Ajout des applications - Ajout des comptes AD/Exchange/applications O365 - Administrer O365 - Déploiement PC(s) // Entra ID//MCM et Intune - Déploiement des smartphones via Intune - Traiter les tickets N2 : O365, Veeam, VMware, Windows Serveur - Support N2 utilisateur si les techniciens ne savent pas faire - Anglais technique pour la doc Microsoft

Contexte de la mission : Cette mission vise à établir, exploiter et améliorer un environnement robuste et évolutif pour le déploiement, la supervision et la gestion de modèles de Machine Learning en production. L’objectif est d’assurer l’efficacité, la fiabilité et la sécurité de tout le cycle de vie des modèles — de l’expérimentation au déploiement opérationnel. Livrables clés & Axes opérationnels : Maintenance et exploitation de la plateforme : Support des opérations quotidiennes d’une plateforme IA basée sur kube/OCP. Application de mises à jour et évolutions pour garantir un fonctionnement fluide. Déploiement et supervision : Déployer et superviser des modèles IA dans un environnement kube/OCP, en automatisant le déploiement, la montée en charge et la gestion des modèles ML. Gestion des pipelines CI/CD : Concevoir, construire et maintenir des pipelines automatisés avec Tekton ou Kubeflow, pour des workflows clés comme le réentraînement et l’inférence de modèles. Mettre en place des solutions de CI/CD et de monitoring continu. Support technique et troubleshooting : Diagnostiquer et résoudre les problèmes liés aux crashs de pods, à l’allocation de ressources et aux échecs de pipelines. Personnalisation et sécurité : Personnaliser et reconstruire des composants de la plateforme (ex. workbench, images runtime) pour intégrer de nouveaux outils et librairies. Garantir la conformité et la sécurité de tous les environnements de production.

Job Title: Principal Technologist (Artificial Intelligence & Virtual Reality) Location: Rochester, Kent. Salary: £60,000 - £65.000 depending on skills and experience What you'll be doing: Conducting theoretical research, synthetic modelling and physical prototyping to improve our understanding of new technologies and reduce technical risks on development programs, including generating new IP and establishing exploitation opportunities Working with project teams, business development, and engineering functions to produce technology road maps and identify technology gaps Formulating business cases for investment into process improvements and research and development work packages Attendance at trade shows and conferences, networking and identifying relevant technologies and collaboration opportunities and briefing back to the Innovation and Growth team Working alongside our strategic universities supporting research that is aligned to our technology strategies Generating bid material to secure, along with supporting part funded government and European collaborative research programmes Liaising with customers on technical issues, define processes/procedures, perform design review assessments and make sound strategic technical decisions within your area of responsibility/expertise Ensuring that activities are aligned to business objectives and product roadmaps and can provide demonstrable impact on winning business, program execution or profit margin Your skills and experiences: Essential: Validated relevant avionics and/ or electronics industry experience Degree or equivalent qualification in a Scientific/Engineering (electronics-engineering, software-engineering, physics, math's) environment Working understanding of technologies, tools and processes in an engineering discipline software or systems Demonstrable passion for technology and for driving innovation into business/product lines/ championing ideas through to implementation Capable of parsing and articulating complex architectures, concepts and technologies, such as for a technical white paper Familiar with Artificial Intelligence concepts and their application, such as Large Language Models and Machine Learning Desirable: Familiarity of with human/ machine interfaces and augmented/ virtual reality Understanding of Technical Readiness Levels (TRLs) Experienced with agile development toolsets e.g. JIRA and Confluence Good understanding of Intellectual Property and its role in a business Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Innovation and Growth team: Innovation and Growth (I&G) are responsible for rapid research and assessment of emerging technologies in the context of the Electronic Systems UK business. Our three key technology areas are Trusted Artificial Intelligence, Human/Machine Interfaces, and Next Generation High Integrity Electronics. The team aid business growth through collaborations with product lines and the wider BAE Systems business and beyond, including a broad spectrum of industry, academia and research organisations. We visit trade shows, conferences and exhibitions to keep up to date with our industry and emerging technologies, and promote an innovation culture through collaborative workshops, presentations and technical demonstrations. I&G facilitate strategic road mapping across the Rochester Business Centre, aligning technology with strategic business objectives and managing disclosure and exploitation of Intellectual Property (IP). Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 31st October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-SH1 #LI-Onsite

Métiers et Fonctions : Pilotage de projet ou de programme Product owner Spécialités technologiques : Gestion des données Intelligence artificielle (AI) Type de facturation : Assistance Technique (taux journalier) Compétences : Méthodes / Normes : Agile Langues : Anglais Description de la prestation : Un Product Owner est recherché pour un projet d'indexation documentaire intégrant de l'IA dans un programme utilisant des solutions d’indexation avancée pour le système RAG (Retrieval-Augmented Generation). Le rôle clé du Product Owner inclut : Définir la stratégie produit : vision, opportunités d’innovation (NLP, RAG), prioriser les cas d’usage Gérer le backlog : organisation, priorisation, utilisation des méthodes de discovery Collaborer avec les équipes techniques (data scientists, ingénieurs IA, développeurs) et métier Suivre la performance avec des KPIs (pertinence, temps de réponse, couverture, coûts) et proposer des améliorations Gérer les données : collecte, traitement, stockage, qualité, sécurité et conformité Assurer la mise en production : documentation, formations, support et maintenance Livrables attendus : Roadmap opérationnelle Backlog détaillé et organisé Rapports de performance (KPIs) Documentation technique et fonctionnelle Procesus de déploiement et de support