Offre d'emploi Agile Delivery Manager

In this role, you'll take ownership of delivering complex, high-impact digital services and programmes within a challenging public sector environment. You'll lead Agile delivery teams, ensuring work remains aligned with client priorities, contractual commitments and wider programme objectives. Drawing on your experience across Agile, Waterfall and hybrid methodologies, you'll establish effective delivery plans, manage risks and dependencies, and maintain clear governance and accountability throughout the delivery lifecycle. You'll have the freedom to adapt delivery approaches, challenge established thinking and introduce practical improvements that help teams achieve sustainable, high-quality outcomes.

You'll work closely with CGI Engagement Managers, Programme Managers, client stakeholders and supplier partners to build strong relationships and create an environment where multidisciplinary teams can thrive. As a trusted delivery leader, you'll coach colleagues, encourage shared ownership and use meaningful delivery insights to support informed decision-making. Supported by CGI's established delivery frameworks and collaborative community of experts, you'll play an important role in strengthening delivery capability, improving team performance and ensuring successful outcomes for our clients and the people who rely on their services.

Key responsibilities:

• Lead & Deliver: Take ownership of complex Agile delivery teams, ensuring successful delivery of digital products, services and outcomes aligned with programme and client objectives.

• Plan & Govern: Establish and maintain delivery plans, milestones, forecasts, reporting and controls, ensuring alignment with contractual commitments and wider programme governance.

• Coach & Empower: Lead, mentor and support multidisciplinary teams, embedding effective Agile, Scrum and Lean practices while encouraging accountability and continuous learning.

• Manage Risks & Dependencies: Proactively identify and resolve risks, issues, blockers and cross-team dependencies, escalating material concerns with clear recommendations.

• Optimise & Innovate: Use delivery metrics, team feedback and Agile health checks to improve performance, remove inefficiencies and introduce smarter ways of working.

• Engage & Influence: Build trusted relationships with CGI colleagues, stakeholders and supplier partners, facilitating decisions and managing expectations in complex delivery environments.

• Assure Quality & Compliance: Maintain strong delivery governance, applying CGI's Management Foundation and relevant government assurance requirements, including GDS and Cabinet Office processes.

• Manage Resources & Financials: Oversee team capacity, resource allocation, budgets, forecasts, costs and commercial performance to support sustainable delivery.

• Drive Collaboration: Coordinate local and distributed teams, facilitate effective ceremonies and promote transparent communication across technical and non-technical stakeholders.

• Champion Continuous Improvement: Strengthen delivery practices, share knowledge and support the development of high-performing teams through coaching and practical improvements.

Required qualifications to be successful in this role

To succeed in this role, you'll bring substantial experience managing complex Agile delivery within large-scale digital or technology programmes, ideally in the public sector or similarly regulated environments. You'll combine strong delivery leadership with practical knowledge of Agile, Scrum, Lean and traditional project governance, enabling you to adapt your approach to different delivery challenges. Your ability to take ownership, build trusted stakeholder relationships, coach teams and manage commercial and delivery risks will be essential, alongside a collaborative mindset and a commitment to delivering high-quality outcomes.

Essential skills and experience:

• Agile Delivery Management: Proven experience leading complex, high-risk digital or technology delivery across multidisciplinary teams.

• Agile, Scrum & Lean: Strong practical knowledge of Agile delivery frameworks, Scrum ceremonies, Lean principles and continuous improvement techniques.

• Hybrid Delivery: Experience working across Agile, Waterfall and hybrid environments, aligning team-level delivery with programme governance and contractual commitments.

• Delivery Planning & Control: Demonstrated ability to manage delivery plans, schedules, milestones, forecasts, dependencies and change controls.

• Risk & Issue Management: Strong experience managing risks, issues, impediments and escalations in complex delivery environments.

• Stakeholder Management: Proven ability to influence senior stakeholders, manage challenging conversations and build effective client and supplier relationships.

• Team Leadership & Coaching: Experience leading, motivating and developing delivery teams, promoting accountability, collaboration and continuous improvement.

• Governance & Assurance: Understanding of structured delivery governance, quality assurance and regulatory requirements, including the ability to operate within established management frameworks.

• Commercial & Financial Management: Experience monitoring project budgets, forecasts, costs, resource utilisation and financial performance.

• Delivery Metrics: Ability to interpret throughput, delivery forecasts, team performance indicators and other metrics to support evidence-based decisions.

• Communication: Excellent communication, facilitation and negotiation skills, with the ability to engage technical and non-technical audiences.

Desirable skills and experience:

• Previous experience delivering digital transformation programmes within UK central government or other public sector organisations.

• Knowledge of Government Digital Service (GDS) standards, Cabinet Office assurance processes and government delivery governance.

• Experience operating within complex, multi-supplier delivery environments.

• Familiarity with CGI's Management Foundation or comparable enterprise delivery governance frameworks.

• Experience managing contractual commitments, statements of work, change control and commercial delivery performance.

• Relevant professional certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), AgilePM, PRINCE2 Agile or SAFe.

• Experience supporting recruitment, resource planning and capability development within delivery teams.

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