Offre d'emploi Business Analyst

In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services.

You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment.

Key responsibilities include:

• Lead & define business and user requirements within Agile delivery squads

• Develop & refine product backlogs, user stories and acceptance criteria

• Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes

• Ensure requirements are visible, traceable and embedded into design and backlog refinement

• Collaborate closely with Service Designers, Product and Delivery leads

• Support delivery teams through sprint planning, refinement and reviews

• Use tooling such as Jira and Confluence to manage and maintain delivery artefacts

Required qualifications to be successful in this role

You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams.

You should have:

• Proven experience delivering digital services in an enterprise Agile environment

• Strong understanding of the full software development lifecycle (SDLC)

• Hands-on experience defining and managing requirements within Agile squads

• Experience working closely with Product Owners or acting in a proxy Product Owner capacity

• Strong stakeholder engagement, facilitation and influencing skills

• Proficiency using Jira, Confluence and similar backlog management tools

• Experience working within public sector or government digital services environments

• Experience of data analysis would be a positive advantage

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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.



Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.



Come join our team—one of the largest IT and business consulting services firms in the world.