Mission freelance Cyber Network - Service Delivery Manager, Supplier Management, Remote Working (h/f)

Vous êtes un Service Delivery Manager expérimenté dans la gestion de fournisseurs de cybersécurité au cours d'une transition importante et complexe ?



emagine vous offre l'opportunité de travailler avec une organisation internationale qui met en œuvre un programme majeur de services de Cyber SASE.

 

Key Skills:

 

. 5 + years of experience as a SDM

. Experience in manging vendor / supplier activity in a large Cyber services implementation

. ITIL Certified

. Excellent oral and written communication skills in English, conversational French preferred

. The ability to explain technology solutions in business terms

. Experience working in large complex International environment

 

 Key Tasks: 

. Manage the move to run of the new Cyber, SASE services

. Align / Optimize ITSM tool to ensure service delivery

. Define and track relevant metrics for the suppliers’ performance, to drive quality of deliveries

. Build and run efficient communications on activities (internal & external)

. Share Security & Compliance, SASE roadmap information with suppliers

. Follow delivery with suppliers, facilitating decisions & escalations

. Performance follow-up of suppliers and reporting on SLAs, KPIs, Financials

. Support platform engineers and leads in driving performance of suppliers

. Develop best practices framework on way of

. Organize monthly, quarterly and yearly business reviews with suppliers

 

For full project details please apply with your latest CV or call Brendan with your questions.