Government Digital & Data

Job Vacancy Test Engineer - HM Courts and Tribunals Service - HEO

United Kingdom

Government Digital & Data

Job position

Permanent
As soon as possible
£34k-42k
Hybrid
United Kingdom
Published on 06/08/2025

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Key Responsibilities:

  • Complete test scripts in accordance to acceptance criteria and requirements to tight deadlines.

  • Supplier engagement of product software, manage full traceability of defects through JIRA, working with suppliers for fix and retesting. Report issues found through the appropriate channels, including problem management.

  • Promote test-driven development and shift-left testing, champion test practices, provide advice to other stakeholders on the distinct types of tests, testing tools and testing environments available.

  • Manage change requests from suppliers.

  • Analyse the test results to identify simple patterns and trends. Investigate problems and opportunities in existing functionality of the software, translate findings into impact on the users and the Business.

  • Constantly seek to learn and further develop your skills as required for your role. Share knowledge with others. Participate in recruitment and procurement activities as required.

  • Test from / in the most suitable environments, including using different devices and traveling on-site (in accordance with the organisation’s travel and accommodation policies).

  • Understand business processes and activities that impact and that are impacted by the product and systems you are working on. Develop extensive knowledge in the functionality of the systems you are working on, and integrated systems as is required.

  • Use GUI based tools to create, update and run automation tests, as well as simple scripting languages e.g., JavaScript to customise those tests.

  • Manage UAT’s and ensure completion of test execution within tight deadlines.

  • Enable planning by estimating your own effort. Practice the agreed methodology and apply it to your work, identifying obvious deficiencies and supporting activities to improve the performance in your area.

Skills & Experience:

  • Ability to contribute to improving delivery and understand the importance of evidence- based design and analysis.

  • Awareness of different test tools (bug tracking/defect management)

  • Demonstrable knowledge of business domains and business processes of the systems you test, as well as how these are implemented in the system.

  • You can plan, set realistic targets to test deliverables and regularly review progress to improve performance and manage risks.

We are happy to help you learn our tools and tech stack once you are part of our team.

Candidate profile

Essential Criteria:

  • Collaborate with business analysts to make sure the required business scenarios are covered in the User Acceptance Test scripts.

  • Write end to end User Acceptance Test Scripts

  • Work with colleagues in the testing/debugging process.

  • Meet tight testing deadlines and report any risk mitigation to the Senior Test Manager, product team and to the wider Stakeholders.

  • Update/Maintain and run an automated test regression pack.

Desirable Criteria:

  • You know about functional testing techniques. You can execute test scenarios and identify defects, raising awareness of them. You know how to run tests others have written and know the processes to do so. You understand a range of standard testing techniques.

  • You know about non-functional testing techniques. You can execute non-functional test scenarios and identify defects. You can run non-functional tests others have written and know the processes to do so. You understand a range of standard non-functional testing techniques.

  • Show an awareness of a range of tools and techniques for test automation e.g., scripting tests in JavaScript. Likely to have some demonstrable technical attributes.

Working environment

Introduction:

These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.

HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital.

DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you will find flexible working, an inclusive culture, and a place where your opinion is valued.

Please follow the link below for further information about HMCTS. 

Job Description:

The Test Engineer reports to the Senior Test Manager and plays a key role in ensuring that products are of quality and fit for the business needs. Without the input of the Test Engineer, software can be released with poor quality and potential bugs that can impact HMCTS’s reputation, have significant cost implications on the business and HMCTS and most importantly people using the service/product. You will be working within Digital and Technology Services Digital Infrastructure Product Team, assigned to the Voice and Contact Centre Technology Team where you will be managing within their functional work area and alerting the Senior Test Manager of emerging issues and trends that have a wider impact across HMCTS. The role will demand the use of discretion, interpretation, and collaboration to identify and evaluate risks that emerge from testing and communicating them effectively to the Senior Test Manager so that these risks can be mitigated.

London, England, United Kingdom
> 1000 employees
Corporate / Direct Employer
Government Digital and Data is a community of experts leading digital transformation in government, creating more efficient services that have a meaningful impact on people’s lives. Government Digital and Data professionals benefit from cross-government events and learning. From webinars from the world’s leading innovators to digital upskilling sessions.They enhance our professionals’ skills and capabilities, which ultimately enables them to be a part of the world-leading advancements in digital transformation and government innovation.

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Test Engineer - HM Courts and Tribunals Service - HEO

Government Digital & Data

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