Job Vacancy 2nd Line Technical Support

Birmingham

TXP

Job position 2nd Line Technical Support

Permanent

As soon as possible

£27k-35k

2 to 5 years experience

Birmingham, United Kingdom

Published on 23/07/2025

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Job Title: 2 Line Technical Support

Location: Birmingham (5 days on-site)

Job Type: Permanent

Our client is seeking a skilled 2 Line Technical Support person to join their team, providing Level 2 support and infrastructure management across local and EU sites. You'll be the go-to expert for complex technical issues, maintaining critical systems and ensuring IT operations run smoothly.

Key Responsibilities:

Provide Tier 2 IT support across EU and local sites.
Manage and troubleshoot Windows/Linux servers and infrastructure.
Administer Active Directory, DNS, DHCP, and Office 365.
Support network upgrades, virtualization (VMware/Hyper-V), and security operations.
Participate in IT projects, documentation, and on-call rotations.

Key Skills and Experience:

3+ years' experience in Level 2 IT Support, ideally in enterprise or data centre environments.
Strong skills in Windows Server, Linux, networking, and virtualization.
Knowledge of GDPR and EU data security standards.
Display a willingness to learn and develop new skillsets.

If this sounds like the role for you, please provide an up-to-date CV for consideration and APPLY NOW!

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Birmingham, United Kingdom

IT services

TXP Talent is the leading platform for exceptional people seeking technology-related roles. As part of TXP, we have unrivalled connections to many of the most successful and ambitious tech organisations in the UK and beyond. And we don’t just match candidates to a post – we help you find the role that is perfect for your career path. If you’re an employer seeking fresh talent, we have an outstanding reputation for sourcing the best candidates. We’re flexible too. We can provide one-off or retained recruitment support, as well as managed services and outsourcing solutions. Formerly known as Concept and Jumar Solutions, we are long established as the go-to experts in connecting tech and talent.

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2nd Line Technical Support

TXP