Job position Service Designer - UK Health Security Agency - SEO
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This Service Designer role sits within the UK Health Security Agency (UKHSA), working at the heart of efforts to respond to national health challenges and improve how services are delivered to the public.
What you’ll be doing
Designing and improving end-to-end services based on user needs
Identifying pain points and opportunities across complex service journeys
Using research and insight to shape design decisions and solutions
Prototyping ideas and testing approaches to improve services
Working closely with stakeholders across policy, delivery and digital teams
Promoting user-centred and inclusive design approaches
Candidate profile
This role could be a strong fit if experience includes:
Service design or user-centred design in complex organisations
Working across digital and non-digital services
Using design methods to understand user needs and solve problems
Collaborating with stakeholders to improve services
Working environment
Location: London, Leeds, Birmingham or Liverpool
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View the full job description and apply via Civil Service Jobs
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Service Designer - UK Health Security Agency - SEO
Government Digital & Data
