Job Vacancy Senior Interaction Designer - Intellectual Property Office - SEO

The Intellectual Property Office (IPO) is looking for a Senior Interaction Designer to lead user-centred design across critical public services.

This is an opportunity to work on large-scale transformation programmes, solving complex challenges and creating intuitive, accessible experiences that genuinely make a difference to users.

About the role

At IPO, you’ll be part of a multidisciplinary team designing and improving public services that people rely on every day. You’ll play a key role in shaping how services work from end to end, turning user needs into simple, effective digital experiences.

This is a senior role where you’ll not only deliver high-quality design work, but also influence best practice across teams, champion accessibility and help grow design capability within the organisation.

What you’ll be doing

• Designing user-centred services across complex transformation programmes

• Creating user journeys, prototypes and interaction designs across multiple channels

• Collaborating with researchers, developers and stakeholders to turn insights into practical solutions

• Using data and evidence to inform and justify design decisions

• Championing high-quality, accessible design aligned to standards

• Promoting reusable design patterns and consistent user experiences

• Leading design activities such as critiques, workshops and design reviews

• Mentoring and supporting other designers to grow their skills