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The role
We're recruiting Interaction Designers here at to be part of our warm and collaborative teams in:
Office of Public Guardian (OPG)
Legal Aid Agency (LAA)
Criminal Injuries Compensation Authority (CICA)
Chief Technology Office (CTO)
This role aligns against from the Government Digital and Data Framework
There's a thread linking our work at the Ministry of Justice. It's to help people who need and use our services. This is an opportunity for you to make a meaningful contribution to our design community and help us do that.
You will be welcomed into a thriving design community and multidisciplinary teams. You will work alongside user researchers, product managers, software developers, and others to deliver world-class, user-centred services.
In addition to doing great work, we're creating a great place to work. We offer brilliant training opportunities, excellent kits, and support from expert colleagues. You'll also find flexible working, an inclusive culture, and a place where your opinion is valued. We strive to create an environment where everyone feels welcomed and valued.
To help picture your life at ,please take a look at our and our
Key responsibilities
Analyse and interpret user needs and business objectives in highly complex service areas
Develop design concepts that help reimagine how services can be delivered end-to-end
Facilitate design workshops with the team, senior stakeholders and users
Rapidly design and test digital prototypes with users
Contribute to design standards and a design system, ensuring patterns and components are consistent, accessible, and easy to use
Contribute to developing best practice through our Design Community of Practice
If this sounds like an exciting challenge or something you are enthusiastic about, and you want to join our team, please read on and apply.
Candidate profile
Essential Criteria
You have a grounding in user-centred design, from concept to final delivery. You know which tools, processes or methods to use and how to bring an agile delivery team along with you.
You can listen to the needs of technical and business stakeholders and interpret them clearly for both audiences. You also know how to manage stakeholder expectations and navigate difficult discussions.
You can create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes.
You are experienced in digital prototyping. You can confidently work with developers and understand security, accessibility, version control and hosting.
You know what good public services look like and how to design them in an inclusive, accessible way.
You are a strong team player who knows how to work with and get the best out of a multidisciplinary delivery team.
Willingness to be assessed against for BPSS clearance
Working environment
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
We welcome the unique contribution diverse applicants bring, and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity, Openness and Together. Find out more about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the and the .
Use of artificial intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our for more information on appropriate and inappropriate use.
Terms & conditions
Please review our which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact
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