Contractor job Product owner
Bucklebury (RG18 0XY)
LA International Computer Consultants Ltd
Job position Product owner
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Skills required
* ServiceNow CSM, including:
o Business Services
o Technical Services
o CMDB modelling
o Entitlement frameworks
o SLA/Contract behaviours
o Scripted REST APIs
Product Lifecycle Governance
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Candidate profile
Product Owner - SNOW4Business Product Inventory Onboarding
The role is Outside IR35
1. Role purpose
The Product Owner (PO) will own the end-to-end Product Inventory Onboarding capability within SNOW4Business
This role is accountable for translating, integration specifications, product-lifecycle rules, and portal behaviour into a clear, governed, technically rigorous product roadmap that aligns Group standards, local market needs, and ServiceNow platform constraints.
G-DxL orchestration, EVE/SNOW product models, lifecycle state transitions, SLAs, add-on modelling, entitlement flows, and COVE portal behaviour work seamlessly and predictably at scale.
2. Key Responsibilities
Product Ownership & Roadmap Governance
* Own the SN4B Product Inventory Onboarding roadmap
o DXL canonical event patterns
o SNOW async orchestration and queue sequencing
o Portal capability uplift (COVE / Liferay / new portal direction)
Requirements Refinement & Technical Alignment
Market Stakeholder Management
Product Lifecycle Governance.
Data Model & Architecture Alignment
Testing Strategy & Production Readiness
Governance & Compliance
3. Required Skills and Experience
3.1 Technical Expertise
The PO must demonstrate deep understanding of:
* ServiceNow CSM, including:
o Business Services
o Technical Services
o CMDB modelling
o Entitlement frameworks
o SLA/Contract behaviours
o Scripted REST APIs
* TMF APIs, specifically:
* G-DxL canonical integration layer, async message handling, and queue sequencing.
* Portal ecosystems:
o COVE
o Legacy Liferay portals
o New portal direction (OPF / COVE2.0)
* Product lifecycle management and its impact on:
Product Leadership
* Proven experience delivering multi-market enablement products.
* Translate highly technical design decisions into stakeholder-ready communications.
* Facilitate design authority sessions across Group, Market, DXL, ServiceNow, Security, and Portal teams.
4. Key Deliverables
* Product roadmap for SN4B Product Inventory Onboarding
* L3/L4 functional specifications and acceptance criteria
*
5. Success Measure
* Reduced manual onboarding effort and improved incident/service request routing accuracy
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Product owner
LA International Computer Consultants Ltd