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Nous recherchons pour l’un de nos clients grands compte un(e) "Ingénieur Product Owner (H/F)" Missions principales Piloter les projets liés aux solutions de visioconférence, Web TV, affichage dynamique et communication unifiée. Assurer la coordination entre les équipes techniques, les utilisateurs et les parties prenantes. Recueillir, analyser et prioriser les besoins fonctionnels des utilisateurs. Définir et suivre la roadmap produit en lien avec les objectifs stratégiques. Garantir la qualité, la performance et l'évolution des solutions déployées. Assurer le suivi des indicateurs de performance et proposer des améliorations continue. Participer à la formation et à l'accompagnement des utilisateurs.

Teksystems recherche pour l'un de ses clients grand compte un(e) PMO / Adjoint(e) directeur de programme (H/F) Les tâches : * Construction et suivi : - de la trajectoire budgétaire pluriannuelle IT et de la direction - de son suivi (évolutions / atterrissages / alertes) - des commandes et de la facturation de la direction - de la gestion des risques du programme en collaboration avec les équipes * Préparation de supports : - pour les instances programmes - pour les instances externes au programme (DG, Gouvernance investissements…) - des communications nécessaires du programme - des revues opérationnelles de portefeuille avec les pilotes du programme * Etablissement des bilans de fin d’année tant budgétaire que fonctionnels * Animation hebdomadaire du comité du programme et de ses zooms fonctionnels/techniques. * Prise en charge des études diverses souhaitées par le programme * Assister le directeur de programme dans l’ensemble de ses missions opérationnels * Etre force de proposition stratégiques et/ou pratiques au sein de l’équipe de lead pour maximiser la performance du programme

Senior Account/New Business Manager Guildford - Hybrid, 1 day a week on-site £40,000 - £45,000 + Car Allowance + OTE £90k + Private Medical Insurance This is an excellent opportunity for a Senior Account Manager who specialises in CCaaS/UCaas to join an award-winning IT company. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will be responsible for proactively winning new business and hitting sales targets through identifying specific client needs and recommending tailored solutions and services. You're responsible for identifying and developing new market opportunities and producing proposals and reports. The role requires effective planning and review of significant projects, strong communication, negotiation, and influencing skills in complex environments, and the ability to resolve objections. The ideal candidate must have a proven track record in selling CCaaS/UCaaS solutions (with a preference for platforms such as Zoom, 8x8, Five9, Mitel, or Microsoft), along with proven experience engaging with Senior Stakeholders and managing sales processes. This role requires someone who has a track record of acquiring new business with Total Contract Values exceeding £500k. Additionally, you must be able to commute to the Guildford office a minimum of one day per week. This is a fantastic opportunity for a driven Senior Account/New Business Manager to join a growing business, with great earning potential on offer. The Role: Driving new business sales. Identify opportunities, needs, and produce proposals. Plan and review significant projects. Negotiate and influence to resolve objections. The Person: Proven track record selling CCaaS/UCaaS solutions. Experience engaging with Senior Stakeholders. Track record acquiring new business with TCV over £500k. Commutable to the Guildford office 1 day a week. Owns vehicle and full UK driver's license. Reference Number: BBBH263649 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

Senior Account/New Business Manager Guildford - Hybrid, 1 day a week on-site £40,000 - £90,000 + Car Allowance + OTE £90k + Private Medical Insurance This is an excellent opportunity for a Senior Account Manager who specialises in CCaaS/UCaas to join an award-winning IT company. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will be responsible for proactively winning new business and hitting sales targets through identifying specific client needs and recommending tailored solutions and services. You're responsible for identifying and developing new market opportunities and producing proposals and reports. The role requires effective planning and review of significant projects, strong communication, negotiation, and influencing skills in complex environments, and the ability to resolve objections. The ideal candidate must have a proven track record in selling CCaaS/UCaaS solutions (with a preference for platforms such as Zoom, 8x8, Five9, Mitel, or Microsoft), along with proven experience engaging with Senior Stakeholders and managing sales processes. This role requires someone who has a track record of acquiring new business with Total Contract Values exceeding £500k. Additionally, you must be able to commute to the Guildford office a minimum of one day per week. This is a fantastic opportunity for a driven Senior Account/New Business Manager to join a growing business, with great earning potential on offer. The Role: Driving new business sales. Identify opportunities, needs, and produce proposals. Plan and review significant projects. Negotiate and influence to resolve objections. The Person: Proven track record selling CCaaS/UCaaS solutions. Experience engaging with Senior Stakeholders. Track record acquiring new business with TCV over £500k. Commutable to the Guildford office 1 day a week. Owns vehicle and full UK driver's license. Reference Number: BBBH263649 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.