Find your next tech and IT Job or contract Web Integrator (HTML, CSS) in England

Java Middleware Software Developer Someone who has excellent Java skills, Spring MVC, Apache CXF, Dozer (a fast and flexible framework for mapping back and forth between Java Beans) & XML: A minimum of 5 years’ work experience in Software Development Experience with implementing service-oriented architecture (SOA) Designs and develops Enterprise application integration (EAI) using any ESB products like Fuse, Camel, TIBCO, IBM message broker Designs and develops ESB/SOA/BPM middleware layers using tools like Mule ESB, jBPM Experienced in J2EE, Java Servlets, JMS, Design Patterns, Web services Solid hands-on experience in architecting and developing J2EE based web applications (JSP, Servlet, JDBC, JMS, JAXB) Expert level experience with SOAP and REST web services , open API development, and SOA concepts, using Spring with groovy, XML, JSON, and XSLT Solid understanding of integration & design patterns Gain adoption of platform delivery processes, standards and procedures Provide hands-on technical leadership throughout software development lifecycle (requirements gathering, Proof of Concept (POC) development, RFP creation and evaluation, design, development, implementation and close out) Experience in Database SQL Queries in Oracle Experience in Tomcat or WebLogic or Web sphere Ability to work independently in Agile Methodology (KanBan) Experience with different open source stacks including build & release processes like Maven, Ant, etc. Experience in JBOSS EAP or Tomcat or WebLogic or Web sphere,JBOSS EAP The position is based in Stratford East London. The salary for this role will be £40K - £60K. Send your CV to us in Word format.

Senior Software Developer with Liferay or Angular You have a degree in Engineering, Computer Science or other IT related education please (Bachelor/Master). Must be very enthusiastic about Java-based web/enterprise application development and deployment and have experience with Java. The Client would like to see working knowledge and at least 2 to 3 years experience with Angular 5 and/or Liferay 7 / DXP. Experience with the Spring Framework is a must coupled with extensive knowledge of HTML5, CSS (SASS), JavaScript and Jquery. Good sense of web design and Single-Page Application (SPA) development. Knowledge of cloud software design (AWS / Azure). You need to be a fast learner, willing to learn and implement new technologies. There are several locations for this contract assignment – Norwich, Reading, Surrey, Luton. The rate is negotiable. Duration will be 6 months. Do send your CV to us in Word format along with your daily rate and availability.

Senior PHP Software Developer – City London The ideal candidate will have sound 5 to 10 years proven commercial experience with developing software with PHP and MySQL. Must have experience of working on a Linux server with good experience of database optimisation and caching technologies, such as Memcached, Redis or Varnish. Will also need to be comfortable working with back-end business logic and have experience of best-practice front-end development, using jQuery. Based in Central London uou will be working on the development of a high-end, scalable e-commerce retail platform. What You Need to bring to the table for this position: At Least 5+ years of Commercial Experience and Knowledge of: PHP MySQL, including database optimization LAMP Linux MVC, ORM HTML CSS/XHTML JQuery Caching Technologies, such as Memcached, Redis or Varnish Ability to work independently or as part of a team and operate to tight deadlines Sense of humour please Advantageous But Not a Must: Great knowledge of Apache, specifically Mod Rewrite Good working knowledge of Linux, including command line Server administration experience Ecommerce experience Smarty Competitive Salary Career Growth and Financial Stability Excellent Benefits: Opportunity to work up to 3 days a week from home The salary for this role will be in the range £45K - £60K. Please send your CV to us in Word format.

Senior PHP Developer – City London The ideal candidate will have a minimum of 8 years commercial experience with PHP and MySQL working on a Linux server with good experience of Database Optimisation and Caching Technologies. You will sit just below the Tech Director and help perform some of the task that he does which are causing bottlenecks. You will be working hand in hand with our passionate in-house developer team helping improve and grow, our high-end, scalable e-commerce platform. You will be expected to do development work, along with getting involved in spec writing, assisting PMs with project planning, code reviews, architecture overview and implementation and assisting with the Company road map. You could either already be a Lead Developer/Development Manager etc. with full leadership over a development team. Required Skills: At Least 8+ years of Commercial Experience and Knowledge of: PHP MySQL, including database optimisation LAMP Linux MVC, ORM Unit Testing HTML CSS/XHTML JQuery Caching Technologies, such as MemCached, Redis or Varnish Ability to share and communicate ideas clearly, both orally and writing in impeccable English language Must have the ability to proactively lead development teams and provide technical direction Capacity to work independently or as part of a team and operate to tight deadlines Advantageous But Not Essential: Great knowledge of Apache, specifically Mod Rewrite Good working knowledge of Linux, including command line Server administration experience Ecommerce experience Smarty Salary will be £60K - £65K. Send your CV to us in Word format.

Senior PHP Developer The ideal candidate will have a minimum of 8 years commercial experience with PHP and MySQL working on a Linux server with good experience of Database Optimisation and Caching Technologies. You will sit just below the Tech Director and help perform some of the task that he does which are causing bottlenecks. You will be working hand in hand with our passionate in-house developer team helping improve and grow, our high-end, scalable e-commerce platform. You will be expected to do development work, along with getting involved in spec writing, assisting PMs with project planning, code reviews, architecture overview and implementation and assisting with the Company road map. You could either already be a Lead Developer/Development Manager etc. with full leadership over a development team. Required Skills: At Least 8+ years of Commercial Experience and Knowledge of: PHP MySQL, including database optimisation LAMP Linux MVC, ORM Unit Testing HTML CSS/XHTML JQuery Caching Technologies, such as MemCached, Redis or Varnish Ability to share and communicate ideas clearly, both orally and writing in impeccable English language Must have the ability to proactively lead development teams and provide technical direction Capacity to work independently or as part of a team and operate to tight deadlines Advantageous But Not Essential: Great knowledge of Apache, specifically Mod Rewrite Good working knowledge of Linux, including command line Server administration experience Ecommerce experience Smarty Salary will be £60K - £65K. Send your CV to us in Word format, along with your salary and availability details.

WCS Software Architect Overview We are seeking a hands-on Software Architect to play a key role in shaping and evolving a mission-critical Warehouse Control System (WCS) used in highly automated logistics environments. This platform sits at the heart of real-time operations, orchestrating material flow across conveyor systems, integrating with PLC controls, robotics (AMR/AGV), and upstream enterprise platforms such as WMS and ERP. This is a highly technical position where you will set architectural direction, make critical design decisions, and remain close to the code and engineering challenges . You will work alongside an existing architecture function to scale capability as the platform transitions to a modern .NET / Blazor-based ecosystem from its current Python/Django foundation. Key Responsibilities Architecture & Technical Leadership Define and evolve the architecture across application, data, messaging, and deployment layers Lead the design of complex features and subsystems, producing clear design artefacts and architecture documentation (including ADRs) Make key technical decisions across persistence, messaging, caching, and integration patterns Ensure solutions meet non-functional requirements including performance, scalability, availability, and security Troubleshoot and resolve complex system issues, including concurrency, bottlenecks, and integration failures Systems Integration Own and define integration patterns between the WCS platform and external systems including PLCs, WMS, ERP, and robotics platforms Design robust, scalable messaging and API-based interfaces Ensure resilience through clear contract definitions, error handling, and recovery strategies Support emulation and pre-deployment validation approaches to reduce risk Client-Facing & Delivery Support Act as a technical authority in client workshops, design reviews, FAT/SAT, and commissioning phases Provide support during go-live activities, including system tuning, troubleshooting, and stabilisation Collaborate with delivery and project teams to ensure integration success Maintain a calm, solution-focused approach in high-pressure live environments Technology Strategy & Governance Contribute to architectural standards, coding guidelines, and design governance Evaluate new tools and technologies, making evidence-based recommendations Ensure alignment between business requirements, architecture decisions, and delivered solutions Drive best practices across performance, observability, and system resilience Collaboration & Mentoring Work closely with product, development, test, and controls engineering teams Provide visibility of architectural direction, risks, and readiness to stakeholders Mentor and support engineers, raising overall technical capability within the team Promote a culture of high-quality engineering and continuous improvement Skills & Experience Required Proven experience as a Software Architect or a senior/lead engineer stepping into architecture Strong expertise in C# / .NET and modern application development practices Experience designing distributed systems, microservices, and high-performance applications Solid background in system integration (APIs, messaging, event-driven architecture) Exposure to industrial systems, warehouse automation, WCS/WMS, or similar environments Experience working with PLCs, robotics, or real-time control systems (desirable) Knowledge of CI/CD, containerisation (Docker/Kubernetes), and Linux-based environments Strong problem-solving ability, with experience in performance tuning and scalability challenges Excellent communication skills with the ability to engage both technical and non-technical stakeholders Working Environment Fully remote role with flexibility in working patterns Involvement in occasional onsite activities during key project phases such as system go-lives and commissioning Collaborative, engineering-led environment focused on delivering high-quality, real-world solutions Opportunity to work on a platform undergoing significant modernisation and growth What We're Looking For A hands-on technical leader who takes ownership of architectural outcomes Someone pragmatic, detail-oriented, and confident in making decisions A strong collaborator who can work across disciplines and teams An individual who can balance long-term architectural vision with delivery priorities A professional who thrives in complex, real-time, integration-heavy environments To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Data Engineer with C# Dot Net asp.net with SQL Server SSIS SSRS Our Client is a bank based in Central London who are looking to recruit at least 7 years plus experience as a Data Engineer with the ability to work with C# Dot net and SQL Server with SSIS. You must have solid expertise of at least 7 years experience of working with and developing software with C# Dot Net and MS SQL Server and SSIS, SSRS and SSAS – SSIS is very important for this position. Must be an excellent problem solver and adept writing documentation for all projects. You ideally have worked on banking systems particularly Core Banking. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation, Kondor, Eximbills, end of day cycle. Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Build data flows within the SQL environment in SSIS and SSAS packages. Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. Integrate with all the systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager. Must Have Skills Software analysis and design. SQL Server query language with SSIS. Data warehouse design concepts, (Inmon or Kimball) Experience of developing software with C# Dot Net and asp.net and SQL Server is a must. Must have solid experience of working with SSIS and building data warehouses. The Client is a Bank based in the Central London. Must have a degree qualification. This is a 12 month FTC position with a salary of circa £55K - £70K. This is a hybrid position - you will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Project Manager with MS Dynamics CRM System Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 7 to 10 years proven track record of working with MS Dynamics CRM. You will have the following skills: · MS Dynamics CRM Online within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities · Support the application post go-live during system setting and fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client’s organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration and integration mappings · Installing CRM and its related components such as Scribe. · Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface · Guiding projects along through daily communications with the customer · Resolving technical issues · Regularly communicating with the customer on the status of the issue resolution · Participating in the design and architecture sessions Will have Agile and/or Prince 2 background ideally with certification. The salary for this role is in the range £55K - £65K + Benefits. The Client’s offices are based in Milton Keynes.

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Software Developer with C# Dot Net asp.net with SQL Server SSIS SSRS Our Client is a bank based in Central London who are looking to recruit at least 7 years plus experience as a Data Engineer with the ability to work with C# Dot net and SQL Server with SSIS. You must have solid expertise of at least 7 years’ experience of working with and developing software with C# Dot Net and MS SQL Server and SSIS, SSRS and SSAS – SSIS is very important for this position. Must be an excellent problem solver and adept writing documentation for all projects. You ideally have worked on banking systems particularly Core Banking. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation, Kondor, Eximbills, end of day cycle. Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Build data flows within the SQL environment in SSIS and SSAS packages. Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. Integrate with all the systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager. M ust Have Skills S oftware analysis and design. SQL Server query language with SSIS. Data warehouse design concepts, (Inmon or Kimball) Experience of developing software with C# Dot Net and asp.net and SQL Server is a must. Must have solid experience of working with SSIS and building data warehouses. The Client is a Bank based in the Central London. Must have a degree qualification. This is a 12 month FTC position with a salary of circa £60K - £70K. This is a hybrid position - you will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Software Engineer with C# or Java and Azure Must have a bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team’s respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in London and can be partly remote. The Client is based in Livingston NJ USA. Salary will be in the range £60K to £95K. Please do send your CV to us in Word format along with your salary and availability.

Senior Software Engineer Taunton - Hybrid (2 days on site P/W) £45,000 - £60,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you a Senior Software Engineer looking to take ownership of architecture, influence technical direction, and build highquality software that interfaces directly with real world industrial hardware? This is a senior, handson role working across modern servicebased platforms and established WPF applications used in demanding automated electrical test environments. You will play a key part in shaping system architecture, driving best practice, and developing robust, maintainable solutions that are relied upon by customers worldwide. You will work closely with electrical, systems, and test engineers to deliver integrated solutions, contributing across the full lifecycle from concept and design through to delivery and long term support. Backed by a stable engineering business that continues to invest in new technologies, this role offers long term career progression, autonomy, and the opportunity to make a genuine technical impact. You will be trusted to tackle open ended technical problems, lead design discussions, and help guide the evolution of both new microservice based platforms and legacy WPF products. The environment is collaborative, quality driven, and agile, with projects ranging from short development cycles through to long term programmes. The Role: Design, develop, and maintain desktop and web applications using C#, WPF, and modern web technologies such as Vue.js Take a leading role in software architecture and design, ensuring scalable and maintainable solutions Contribute to microservice architecture and Azure based modernisation initiatives Maintain and evolve legacy systems while planning for their future development Collaborate with multidisciplinary engineering teams in an agile environment Participate in code reviews, sprint planning, and CI/CD processes The Person: Senior Software Engineer with strong commercial experience Strong background in C#, WPF, and modern software design principles (SOLID) Proven experience contributing to or leading architectural decisions Exposure to industrial systems, electronics, or hardwareintegrated software is advantageous Reference Number:BBBH272780 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Project Manager with MS Dynamics CRM Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 5 years proven track record of working with MS Dynamics CRM. You will have the following skills: MS Dynamics CRM Online 2016 Update 1 within the Cloud · MS Dynamics CRM Online 2016 Update 1 within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities · Support the application post go-live during system setting and fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client’s organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration and integration mappings · Installing CRM and its related components such as Scribe. · Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface · Guiding projects along through daily communications with the customer · Resolving technical issues · Regularly communicating with the customer on the status of the issue resolution · Participating in the design and architecture sessions Will have Agile and/or Prince 2 background ideally with certification. The salary for this role is in the range £55K - £65K + Benefits. The Client’s offices are based in Milton Keynes. Please send your CV to us in Word format along with salary and availability.

Our Client is a retail technology software company. They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Key skills required: Supporting various teams across the CS Department and the Company to ensure the highest quality of service to our Customers – both internal and external. Overall ticket workflow management and ownership, including 1st line triage and escalation of tickets to 2nd and 3rd line. Troubleshooting, fault diagnosis and providing resolution to customer issues as appropriate. Processing all enquiries professionally and efficiently, ensuring customers are regularly and fully updated on the progress of all logged tickets throughout their lifecycle. Implementation of ITIL processes for Incident, Problem, and Change Management to introduce operational efficiencies and better support our Customers. Monitoring agreed SLA's and ensuring daily/weekly targets are met Reporting on SLA targets, numbers and types of requests Maintain a sense of humour whilst working in a fast-paced dynamic team! Essential Skills … At least 2+ years of experience in a customer facing Service Desk role , ideally in a SaaS environment within the Internet industry. Working knowledge and experience of ITIL Service Management concepts, and how these are applied to the everyday issues which typically arise. Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. Excellent working knowledge of Microsoft Office, particularly Excel, as well as web browsers and Internet applications. Understanding of tracking tags and a basic understanding of web languages including HTML, JavaScript, XML a major bonus. Demonstrable experience at working both independently and in a team-oriented, collaborative, customer facing environment Based in Central London. The salary for this role will be £25K - £35K. Please send your CV to us in Word format.

Years of relevant experience 2+ years Education Level Bachelor's Degree About the Job Oracle Developer with Oracle Forms and SQL Server – Financial Services – East London Our Client is specialist software company developing software for the pensions, insurance and wealth management software market place. They are currently looking to recruit an Oracle with PL/SQL and Oracle Forms Developer with at least 2 to 5 years commercial experience of writing applications developing Oracle Forms applications. You will ideally have experience of working on and developing pensions and or wealth management systems. The Client will be moving from Oracle 10 to Oracle 11g very shortly so this could be great move to learn the latest technology. The main function of the position is to develop in Oracle coupled with the following: Create and agree work specifications for assigned tasks before commencing any changes/development Assist with providing quotes for new development and amendments Development of software using Oracle tools or other technologies used by the company Carrying out necessary application/database modifications as per agreed specifications Liaising with clients to address issues/problems at the earliest opportunity (email, phone, web-tools) Fixing of technical bugs/issues and patch release control Adhering to standards and expectations of the company as regards programming, recording, controlling and securing developments Ensuring technical specifications/requirements are met within agreed deadlines Carrying out adequate unit & link testing before releases are made Prepare release documentation for all new developments to the agreed format Any experience of developing software for the financial services arena would be a bonus. Other web technologies that would be handy to have are HTML, possibly RedHat/JBoss. This is a 3 to 6 month contract to start ASAP. Send your CV in Word format, along with your salary expectations and availability.