Find your next tech and IT Job or contract Nexus in England

Network Infrastructure Support Engineer The role of the IT Infrastructure Engineer is to manage day to day activities to develop, deliver and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10 people UK ICT team but be assigned to the programme on a full-time basis. Provide technical and project management support Define, manage, track and proactively deliver technical solutions to achieve project goals Implement technical changes and solutions into the Companys environments Ensure all solutions are in line with Company policies and standards Act as interface between the project and BAU support team Fully document all solutions and activities You will be report to the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and problem solve and ability to work under pressure Must be able to document solutions and support users through system changes Should have effective time management and organisational skills Ability to learn knowledge of new systems quickly and apply them in the work environment Previous experience of supporting a school environment – desirable Should have the following technical skills: Microsoft Active Directory, Office 365 administration Windows 10 operating system Azure Portal Microsoft Intune uniFLOW management software Meraki Access Points Knowledge of SIMS.net – desirable Knowledge of education applications – desirable The position will be based in Milton Keynes with travel to various locations in the UK. The rate is negotiable. This is a 6 month contract assignment based in Milton Keynes. Please send your CV along with a daily rate and availability.

Senior IT Infrastructure Support Analyst – Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 level support through to 3 level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications experience on windows platforms. Definitely a strong background MS Windows AD – Active Directory. Must be confident with MS Windows Server – 2003 upwards todate. Experienced and very strong trouble-shooter. The Client would like to recruit a candidate who comes up with the solutions and NOT just operating under direction of others. – so clear decisive and enthusiastic. Microsoft InTune would be of interest and a benefit but NOT a must. Experience with Application deployment via GPO’s a benefit Experience with image deployment methods. Milton Keynes base and must be within easy commute. Some UK travel required and international travel possible in future. The rate is negotiable. The contract duration will be 6 months. Please do send your CV to us in Word format along with your daily rate and availability.

Infrastructure Network Support Analyst We are looking for an experienced Network and Infrastructure Support Analyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of the hands-on aspects of this role. The following are some of the skills required: Strong infrastructure generalist good applications experience on windows platforms Strong AD Windows Server – 2003 upwards Experienced and very strong trouble-shooter InTune a benefit. experience with Application deployment via GPO’s a benefit experience with image deployment methods Milton Keynes base and must be within easy commute. Some UK travel required and international travel possible in future The Client is looking for someone who comes up with the solutions and is pro-active not just the waiting around for orders and direction. The position is based in Milton Keynes – with travel. Please send your CV to us in Word format along with your daily rate and availability.

Senior Lead C# Software Developer We urgently require a Senior C# Lead Developer with at least 5 to 10 years solid expertise in developing financial systems ideally banking systems. Your experience should include extensive knowledge of developing complex financial systems in C# as Teal Leader. Any experience of SQL Server or backend database would be useful but not essential. The position will be based close to London Bridge. Please send your CV to us in Word format along with your daily rate and notice period.

Senior UX Designer – Holborn London Currently, our London based design and innovation centre is looking for a lead UX designer. To join the design team and work along other designers, researchers, product owners and technologists in defining and developing digital products and platforms. The role will involve initiating and managing projects and lead the team forward in daily design tasks which include conducting workshops, user testing and prototyping. Key responsibilities • Synthesize qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture. • Create prototypes based on high-level business, functional, and technical requirements. • Collaborate with Engineering and Product Management to ensure the best creative solutions are realized, implemented and delivered. • Work along business analysts to complement user stories with design output • Work closely with Project manager and the team to ensure the sprint expectations are being respected and backlog defined. • Keep abreast of latest practices, techniques and emerging technologies within the industry and employ these to develop ideas and inspire creative concepts. • Act as a design and UX advocate internally and externally. • Work directly with the client on project scope and expectations. Experience • Bachelor’s degree or equivalent. • UX designer with over 3 years work experience working for respected clients as a user experience designer, interaction designer, information architect, or similar role. • Understanding of the UX processes. • Experience in interface design for desktop, tablet, and enterprise software design. • Experience of working in an Agile environment is desired. • Experience of working to strict deadlines. • Proven design track record. • Experience in designing user flows, wireframes and implementation instructions. • Ability to define key metrics and evaluate project success. • Portfolio of UX and design work. Skills • World class UX / interface design • Strong proof of concept, rapid prototyping, storyboarding and technical skills. • Excellent communication skills, written and oral. • Excellent presentation skills. • Ability to quickly turn around detailed wireframes and mock-ups in an iterative environment. • Proficiency in Sketch, Axure, Adobe CS, etc. • An understanding of HTML, CSS, JavaScript and other key web technologies. The position will be based in Holborn London. The salary for this role will be in the range £50K - £60K + Benefits Please send your CV to us in Word format along with your salary and availability.

Digital Systems Delivery Manager with Azzure Our Client would like to recruit a Digital Delivery Manager with at least 10 years experience. As a Delivery Manager you will have a passion for value-driven delivery and motivated to achieve results through flexibility and determination. You will manage one or more digital projects concurrently with a multi-disciplinary, highly skilled digital team. Working primarily in an adaptive Agile culture, you will be highly experienced in delivering complex digital projects, managing a range of stakeholders, have an analytical background and an attitude of getting the job done, diving into the detail to make things happen when needed. You will be responsible for managing both onsite and remote team members and for engaging with the product owners and stakeholders on a regular basis to support product adoption. The role of Digital Delivery Manager will involve the following: Deliver projects and products using the appropriate methodology – calling upon Agile skills across Scrum, Kanban and Lean Own the planning process and backlog creation - prioritising the work as directed by the Product Owner to achieve value per sprint Manage a multidisciplinary team across different platforms Handle context switching across projects and with different stakeholders on a daily basis Ensure all standards, as set by SME’s, are adhered to by the team Dive into the analysis of backlog items to ensure clear requirements are understood in each delivery cycle Uphold the quality of all deliverables in a project through testing each iteration Develop an expert understanding of the users’ needs and champion these in the delivery of your product Understand the product vision with the Product Owner that is easily demonstrated to your users, team and stakeholders Engage with users and stakeholders through a range of channels to encourage takeup and use of your product Ensure your product meets the company standards and applies principles that help to maximize value and ensure a good user experience You are someone who likes to get stuck in and enjoys being in the midst of the action. You have a presence and inspire loyalty and drive in your teams through energy and passion for delivery on all levels. You must have most of the following skills and expertise for this position: Excellent written, visual & verbal communication skills Delivery Management with a passion for shipping and evolving great digital products Analytical in nature Able to thrive in a high paced, high pressured environment Waterfall, Agile, Scrum, PMi and Prince II ways of working Delivering digital projects and products Azure technologies DevOps Matrix-managing multi-disciplinary teams both onsite and remote Engaging with users and turning user insight into product improvements A 2:1 bachelor’s degree or equivalent Formal Project Management training The Client and role is based in Holborn London. The salary for this role is expected to be in the range £110K - £140K per anum plus benefits. Please send your CV to us along with your salary and availability.

Junior Project Manager with Applications Our Client is looking to recruit a Junior Project Manager with at least 3 to 5 years experience in IT having come up the ranks from a Business Analyst or a Software Developer. For this role the Client is keen to recruit a Project Manager with knowledge of working a variety of applications - as this role will will focus on application development. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level would be very useful. A minimum of 3 to 5 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. Any experience of working in the educational sector on education projects would be very handy. There will be some UK travel required and international travel is possible in future. Milton Keynes base and must be within easy commute. The salary for this role is expected to be in the range £35K - £45K – although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your salary and availability.

Project Manager with Applications Our Client is looking to recruit a seasoned Project Manager with at least 5 to 8 years experience in IT having come up the ranks from a Business Analyst or a Software Developer. For this role the Client is keen to recruit a Project Manager with knowledge of working a variety of applications - as this role will will focus on application development and the crossover to technology and infrastructure. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level would be very useful. A minimum of 5 to 8 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. Any experience of working in the educational sector on education projects would be very handy. There will be some UK travel required and international travel is possible in future. Milton Keynes base and must be within easy commute. This is an exciting new role - and the chance to join an expanding team and the Client is keen to recruit a Project Manager with a variety of skills and to be flexible in the type of projects that you will be involved with. The salary for this role is expected to be in the range £45K - £60K – although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your salary and availability.

MI Analyst The successful candidate will have very strong knowledge and experience in developing and supporting the BI systems with the focus being on Hyperion Workspace 9.3.0.1. They must have very good experience in the development of Applications in OLAP Environments particularly Hyperion Planning 11.1.1.2 and Hyperion Essbase. They should also have experience with SQL Server and SQL Server Integration Services SSIS. Good business understanding and ability to analyse business needs and requirements is also essential It would be excellent if the individual has had exposure to Banking/Financial environment, PC development platforms and knowledge of banking systems like Equation, Findur, Eximbills. The ability to speak a second European language is desirable but not essential. Installs/updates Eximbills and related systems. Supports and maintains Eximbills and related systems Trains users in Eximbills and related systems Project manage complete cycle of Eximbills implementations and upgrades Prepared to undertake ad hoc tasks, as and when needed Prepare necessary documentation relating to new and existing systems At least 2+ years in Eximbills toolkit. Experience in Trade Finance and/or Payments Analysis. Demonstrable ability to support production environments, and be able to show an understanding of business continuity practices. Demonstrable ability to solve problems, and show initiative. Experience in Misys Equation Banking system related modules Exposure to Banking/Financial environment. PC environment knowledge Exposure to PC development platforms ISeries environment knowledge The role will be based in the City London. Salary range will be circa £50K - £60K + benefits Do send your CV to us in Word format along with your salary and availability.

Applications Software Test Lead Our Client is an International company are looking to recruit a seasoned Applications Software Test Lead. You must have at least 5 to 8 years solid experience on applications software testing. The Client is in the education sector – so any experience in the education sector would be very advantageous. Must be ISEB certified or similar. Must have experience of full project life cycle. Should be proactive in offering advice and guidance to members of the team. The role will be based in Milton Keynes – although you will be working remotely from home for the foreseeable future – with occasional team meetings at the Milton Keynes office. The salary range for this role will be £45K - £55K. Please send your CV to us in Word format along with your salary and availability.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role – 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Digital Transformation Manager Our Client is a global organisation with offices in the City of London. You will lead the Digital Transformation (DX) team to support business units (BUs) in the EU region and drive relationship-based consultations to enhance the businesses with digital solutions, frameworks, and spearhead various digital transformation (DX) projects Leverage the Company’s experience in DX, extensive knowledge base and business networks to bring distinctive insights and new ideas in the DX space for new project formulation (with investment) as well as future-proof existing businesses in the region Function of Position: Deeply understand the individual businesses (undertaken by BUs), the needs, and consult with the person/team in charge with several DX ideas and hypotheses to add value to new investments or increase value to existing investment assets (subsidiaries/affiliates) Develop short-term and long-term DX strategy in support of growth and revenue targets upon investment; Communicate various options, articulate quick wins, and tactics to realize benefits with DX for the respective business/service. Strongly collaborate with DX team members and support with DX use case roll outs for different businesses in various countries Conduct digital due diligence on a target company prior to investment decisions Understand adequate depth and breadth of emerging tech such as AI, Big Data, blockchain, NFT, IoT or metaverse and propose the associated benefits, trade-offs, and implementation strategies to business stakeholders Build innovative service and revenue models with the proposed DX ideas for the respective businesses. Communicate and closely work with team members and share opinions while developing new service models and/or enhance operational efficiency with digital technologies and/or analytics Continuously stay curious and up to date with the market trends/evolving tech to propose solutions for various Mitsui’s businesses across assets in diverse industries Establish trust with internal and external stakeholders along with the hypotheses/DX solutions sharing Relationships: You will be working other team members of Digital Transformation Dept DX team members in the Integrated Digital Strategy Division of the Company Staff working in European offices Staff working in Globally PERSON SPECIFICATION Skills/Knowledge: Good communication skills (verbal, written, and listening) in English Able to act confidently, despite incomplete information; expect iteration and change; lover of new technologies, always asking “how can we do this better/differently?”, “What if..”, etc. Ability to listen and deep-dive pain points in BUs. Be able to summarise them with frameworks Ability to explain technical concepts in non-technical language. Be able to articulate and passionately present digital concepts to various stakeholders Proficient in sharing ideas/concepts using PowerPoint slides to relevant stakeholders within a short span of time Possess positive/proactive mindset to acquire new knowledge about business to expand his/her expertise independently Patience, empathy, understanding, and common sense. Ability to work as part of the team or on own initiative. Should be a self-motivated and reliable individual. Ability to multi-task, manage shifting priorities and work within strict deadlines. Ability to build a rapport with a wide range of people Ability to naturally communicate his/her ideas with analytical, logical, and abstract reasoning skills in project discussions towards investment decisions Willingness to travel and attend lunch/dinner with customers/clients when required Willingness to work in other countries such as Tokyo, Dubai, Singapore, New York, etc. including short-term training preferably Experience: Experience as Project Manager or Team Leader in Digital Transformation DX projects preferably in Decarbonization, Sustainability or Quality of Life 5-10 years of successful track record in consultancy experience in high growth areas such as retail, healthcare, food, chemical, mobility, energy or metal. Experience in business development and business planning would be beneficial. Education: Bachelor's or master’s degree preferably in Engineering, Computer Science, or related degrees The Company is based in the City of London. The salary for this position will be in the range £50K - £60K Please do send your CV to us in Word format along with your salary and notice period.

Site Reliability Engineer with Python Our Client looking to bring on a site reliability engineer to help deploy, manage, troubleshoot, and enhance our complex cloud-based set of internal tools and externally managed services for a variety of users across our wide-ranging organization. You will have at least 7 to 10 years hands-on expertise working as a Site Reliability Engineer. You will work closely with IT, product, and engineering to extend and maintain this set of tools and services and to help debug and resolve problems. In addition, the ideal candidate will proactively look for system weaknesses and find ways to resolve them before they can cause production issues via monitoring and data we aggregate through various tools within our organization's IT & DevOps toolkit. Responsibilities ●Keep our suite of internal apps and services up and running or getting it back up and running quickly if a failure were to occur ●Be the technical point person of operational responsibility for two core platforms (one mobile and one web application) i.e. engaging as appropriate upon escalations from the IT support group whether it be problem solving, addressing production issues, enhancing features etc. - collaborating with engineers and others as needed ●Work closely with internal partners and teams as well as external vendors to ensure that we ship software that meets our code quality, security and performance requirements ●Write, update, and use our documentation, including runbooks and/or playbooks ●Help automate existing or build new internal workflows including ongoing infrastructure needs, testing, failover mitigations, and more ●Debug complex problems across our entire web and mobile application stack and advise key stakeholders on solutions, as well as implement said solutions if appropriate. ●Further our internal CI/CD processes to improve release cadence and developer experience ●Participate in the daily / weekly software development process (standups, sprint planning, retros, issue tracking, etc.) ●Actively lead any critical issue post-mortem processes, including coordination of any meetings and further steps to take Qualifications ●7+ years experience with software engineering, software development, and/or system operations ●Experience debugging complex problems and implementing timely cost-effective solutions ●Experience designing, building, and operating large-scale production systems ●Deep knowledge of Python is preferred, though other languages like Java, Go, Rust, or similar will also be heavily considered ●Experience using source control (Git, GitHub) and feature branching strategies ●Experience with a variety of open-source databases (MySQL, Postgres, Redis, etc.) ●Experience with DevOps engineering and working with container orchestration, such as with Docker or Kubernetes ●Experience with log monitoring and observability via platforms like Sumologic or Cloudwatch ●Experience automating infrastructure, testing, and deployments using tools like CircleCI Configuration management tooling and infrastructure as code knowledge is preferred but not required ●Experience working with AWS services, with knowledge of Azure / Google ecosystems helpful but not required ●Strong familiarity with general modern web and mobile application development, including hands-on experience working with JavaScript (Typescript preferred) and Python stacks ●Cross functional team collaboration experience, especially working with engineers and user experience / product designers, as well as external stakeholders ●Strong skills for weighing and managing scope, risk, quality and timelines ●Strong focus on quality, security, performance, and end user experience This is an exciting position with an exciting organisation based in Central London and New York. The position can be London or New York based. The salary for this position will be circa £80K - £100K. Do send your CV to us in Word format along with your salary and notice period.

Database Engineer with SQL Server and SSIS Our Client is a bank based in Central London who are looking to recruit a Database Engineer with the ability to work with SSIS. You must have solid expertise of at least 5 years experience of working with MS SQL Server and SSIS – SSIS is very important for this position. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language. Data warehouse design concepts, (Inmon or Kimball) Must have solid experience of working with SSIS and building data warehouses and some knowledge of reporting using SSRS. The Client is a Bank based in the Central London. This is a 12 month FTC position with a salary of circa £55K - £70K. You will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

SQL Server Database Engineer with SSIS Our Client is bank based in Central London – who are looking to recruit Database Engineer with at least 5 to 7 years sold expertise of working SQL Server SSIS and SSRS. Responsible for the development and delivery of pipelines (collect, validate and prepare high quality data) to automate and streamline processes required by different departments. Support existing SSIS ETLs (overnight and intraday), proactively fine-tune and enhance existing codes to increase robustness and error monitoring. Support the internal IT department with changes and upgrades to software platforms. Convert legacy Hyperion reports to SSRS. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support To build data pipelines within the SQL environment in SSIS packages, where required, introduce new field and data types for new information to be collated in the CORE environment. To build tabular models (SSAS) for different business units. To build reports based on business requirements using SQL SSRS. To integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Ensure that the environment is running optimally and with high standard house-keeping procedures. Sharepoint Integration: To integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. To utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: To provide second and third level support for in-house programmes during the end of day cycle. To be able to analyse and rectify any problems raised in an independent and team scenario. To take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Act in accordance with the FCA/PRA Code of Conduct. Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. MS SQL stack (SSIS, SSAS, SSRS) to high level of proficiency - Essential C# Programming / JavaScript programming - Desirable Knowledge and Skills Software analysis and design good practice Dimensional modelling, Entity Relationship modelling, Normalised modelling. Data warehouse design concepts, (Inmon, Kimball) The position is based in Central and you will be required to be in the office for 3 days a week. Please note the Client does NOT provide sponsorship. The salary for this position is in the range £65K – £75K. Please do send your CV to us in Word format along with your salary and availability.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.