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Bonjour, Je recherche un Consultant SAP Technico Fonctionnel pour une mission de support chez un de mes clients.

Introduction : Consultant(e) Technico-Fonctionnel(le) Business Central Nous recherchons un(e) Consultant(e) Technico Fonctionnel(le) Business Central pour un projet stimulant sur Lyon. Le candidat idéal possède une solide expertise en Microsoft Dynamics 365 et d'excellentes compétences en communication. Le rôle exige une autonomie dans la gestion de projets, avec un accent sur l'animation d'ateliers et la conduite du changement. Missions principales : Organiser et animer les ateliers avec les directions métiers pour recueillir et formaliser les besoins. Concevoir et mettre à jour le backlog produit, prioriser les initiatives et gérer le Sprint backlog avec les équipes techniques. Développer les plans de test fonctionnels, conduire les tests et superviser la recette. Accompagner la conduite du changement : communication et formation sur les évolutions et nouveaux usages. Servir de relais entre métiers, IT et intégrateurs, assurer le suivi des anomalies et rédiger la documentation fonctionnelle. Exigences clés : Expertise en Business Central Microsoft Dynamics 365 (ERP), Power Apps, Azure DevOps. Bonne communication écrite et orale en français et en anglais. Connaissance des métiers : finance, supply chain, production, achat. Esprit de synthèse et capacité d’analyse. Formation Bac +5, certifications Microsoft souhaitées. Permis B obligatoire. Détails supplémentaires : Localisation : Lyon (69) Rythme : 3 jours sur site / 2 jours en télétravail. Durée : 12 mois et plus. Niveau d’expérience : 6-9 ans.

Au sein du pôle End User du Groupe, en charge de l’ensemble des activités Digital Workplace (poste de travail, services collaboratifs/communication, espaces connectés, support utilisateurs), l’Architecte Digital Workplace interviendra dans l’équipe SOE (Solutions Offres Technologiques). 🎯 Objectifs de la mission : Réaliser le design technique des solutions de la plateforme MOWE (M365, postes de travail, périphériques mobiles). Concevoir des architectures adaptées aux usages et enjeux de sécurité . Produire les documents d’architecture technique (HLD) , notes stratégiques, et dossiers de présentation. Assurer une veille technologique et évaluer les nouveaux produits/technologies. Intégrer et sécuriser les environnements cloud et hybrides (Azure AD, MFA, Zero Trust). Accompagner les experts techniques et collaborer avec les différentes équipes projets et métiers.

IT Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst. You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties  Familiarity with core banking systems or financial applications  Provide first/Second level support for hardware, software, and network-related issues.  Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.  Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments.  Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems  Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN.  Understanding of cybersecurity measures.  Perform routine system backups and assist with disaster recovery operations.  Monitor system performance and report abnormalities to senior IT staff  Assist with software updates, patches, and antivirus management.  Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA  Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a 12 month FTC position which is hybrid with at least 3 days a week in the office. The salary for this position will be circa £35K. Do send your CV to us in Word format along with your salary and availability.

Elevate your tech career with purpose, impact, and opportunity. If you have a passion for technology and a desire to learn by doing, this is your chance to join a team where tradition meets innovation. At the Royal Household, you'll gain practical exposure from day one, solving real problems in an accelerated learning environment, supporting users, and contributing to a purpose that matters. As an IT Support Analyst based in our London Office, you’ll be a key member of the System Infrastructure team within Royal Collection Trust and act as the first point of contact for users across the commercial operations of the organisation. You’ll provide both face-to-face and remote support on 1st and 2nd line issues, combining strong technical knowledge with good business and advisory skills. You’ll undertake a broad range of work in a variety of environments, building on your expertise whilst delivering first-class customer service. Key Responsibilities: You’ll proactively monitor ticket queues in our IT Service Management (ITSM) System and resolve issues and requests within agreed SLAs, providing regular updates to tickets and end users. You’ll maintain user accounts and authentication methodologies on a wide range of solutions, including Azure. You’ll fully engage with defined processes such as new joiners, leavers, change enablement and asset management You’ll build and maintain Royal Collection Trust’s commercially managed hardware and its integrations, including PoS terminals, PCs, specialist printers, P2PE payment devices and scanners. You’ll assist with the technical operation of the specialist commercial applications, ensuring they are fully operational at all times. You’ll undertake user acceptance testing of developments and upgrades to commercial systems and their associated infrastructure in line with agreed criteria and testing scripts. You’ll assist with the planning and setup of new and temporary ‘stores’ across Royal Collection Trust’s commercial estate. Essential Criteria: With a solid background in analytical troubleshooting and a wealth of technical knowledge, you’ll have the capability to support issues and incidents at first and second levels. You’ll bring an understanding of excellent client service and delivery to the highest standards, complemented by your excellent verbal and written communication skills. Digitally fluent and with a passion for IT applications, you have working knowledge of commercial applications such as a Retail or Ticketing system. You’ll have experience of hardware setup and configuration, including PCs and peripheral devices, as well as call logging software / ITSMs. Working in a fast-paced, changing environment, you’ll be able to alter priorities quickly and handle multiple tasks simultaneously, with the ability to work independently whilst being a strong, dependable team player. Organised and pro-active, with lots of initiative and an ability to work at pace, you'll juggle a varied workload, effectively balancing priorities and deadlines. Whilst a ITIL qualification (ITIL Service Delivery / ITIL Foundation) would be beneficial, it’s your enthusiasm to learn and passion to deliver the highest standards of customer service that we’re interested in. What we offer: We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us. Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts. Find out more about the full range of benefits available to our employees

Contexte : Au sein d’une équipe, vous participerez à la création de nouvelles fonctionnalités ou à la refonte de certaines fonctionnalités existantes. Power Platform regroupe : Power Apps → création d’applications métier personnalisées (mobile/web). Power Automate → automatisation de workflows et intégration entre services. 🔹 Rôle d’un développeur Power Platform : Concevoir et développer des applications personnalisées avec Power Apps . Créer des flux automatisés avec Power Automate . Intégrer Power Platform avec d’autres services Microsoft (M365, Dynamics 365, Azure) ou externes via des connecteurs. Développer des extensions avec du code (ex. JavaScript, C#, plugins, connecteurs personnalisés ). Garantir la sécurité, la gouvernance et la performance des solutions Power Platform. Collaborer avec les équipes métier pour transformer des besoins fonctionnels en solutions concrètes.

Gestionnaire de projet / adjoint au responsable d’équipe, encadrant une équipe d’environ 12 personnes (10 développeurs et 2 intégrateurs), possédant de solides connaissances techniques. Mission principale Accompagner et seconder le responsable d’équipe, avec les responsabilités suivantes : Background technique Répondre aux problèmes et questions des utilisateurs Analyser les tickets, notamment en consultant les logs Rôle d’interlocuteur auprès de l’équipe Servir de relais pour répondre aux questions des utilisateurs Assurer le reporting, préparer les slides et représenter l’équipe auprès de la hiérarchie Qualités personnelles Diplomatie Savoir-être irréprochable Connaissance technique : Java 8 à 21 , Tomcat 7 à 8, Bascule Oracle 12 vers 19, sql, bash, RedHat, Rocky Linux, Spring

Technical IT Project Manager Our Client is looking to recruit a Technical IT Project Manager who will be responsible for a set of projects (investments including the systems and organization change management within the business community – internally and with external business partners). This role is for the management of projects with significant IT infrastructure and systems work content. Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Skill and experience required for the role: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability Excellent time management skills Excellent troubleshooting and problem-solving abilities Excellent management and leadership qualities Project Management Professional (PMP) certification preferred The salary for this position will be in the range $100K - $120K. The Company is based in Trumbull, Connecticut USA. Please send your CV to us in Word format along with your salary in USD and your availability.

Senior Solutions Architect with Pre Sales Experience Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect with some Pre-Sales experience to be based at the Company’s Central London Offices. You will extensive and deep Expertise in following Application Development areas: Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure Understanding of distributed computing paradigm and exposure to building highly scalable systems. Experience with platform modernization and cloud migration projects Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. DevOps experience – CI/CD, Test Automation, Containerization – tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. Exposure to polyglot programming languages like Scala, Python and Golang will be a plus Ability to read/write code and expertise with various design patterns Have used NoSQL database such as MongoDB, Cassandra, etc. Work on opportunities along with sales, practice, delivery teams through the pre-sales process Develop customer proposals – solution architecture, pitch decks, estimating solution effort, resourcing and timelines Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts Understand business & technology issues /challenges and translate that to modern technology solutions Engage with business and IT groups to align solution architecture with strategic business direction Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision Bachelors or master’s degree in engineering (computer, electronics, etc.) 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles Vertical domain knowledge in Financial Services will be an advantage Excellent written and verbal communication skills Experience in client-driven large-scale application platform implementation projects Experience and desire to work in a global delivery environment Ability to travel up to 40% Familiarity with architecture modeling tools. TOGAF experience / certification desired but not necessary Proven track record of designing / developing scalable solutions at the enterprise level Demonstrated success in quickly understanding business needs and aligning it to technology solutions Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn – Central London. The salary for this position will be based on expertise and will be in the range £90K - £120K. Please do send your CV to us in Word format along with you salary and availability.

Dans le cadre du développement et de l’optimisation de la plateforme de support client, notre client recherche un expert Zendesk disposant d’une solide expérience en intégration CRM (idéalement Salesforce) . L’objectif : améliorer la vision 360° du client et renforcer l’efficacité opérationnelle des équipes support. Vos missions principales 1️⃣ RUN / Support utilisateur Accompagnement des équipes dans l’utilisation avancée du module Zendesk Explore Analyse et amélioration des dashboards existants Support ponctuel sur des paramétrages techniques légers 2️⃣ Projets et chantiers identifiés Connexion Zendesk / Salesforce : participation au cadrage et à la mise en œuvre de l’intégration (vision client unifiée, automatisation, flux de données) Déploiement POC : suite au POC réussi, déploiement de la solution sur d’autres cas d’usage 3️⃣ Amélioration continue Identifier les axes d’amélioration de l’expérience utilisateur Proposer des optimisations fonctionnelles et organisationnelles

Senior Solutions Architect Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect to be based at the Company's Central London Offices. You will extensive and deep Expertise in following Application Development areas: " Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. " Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka " Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. " Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure " Understanding of distributed computing paradigm and exposure to building highly scalable systems. " Experience with platform modernization and cloud migration projects " Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. " Exposure to polyglot programming languages like Scala, Python and Golang will be a plus " Ability to read/write code and expertise with various design patterns " Have used NoSQL database such as MongoDB, Cassandra, etc. " Work on opportunities along with sales, practice, delivery teams through the pre-sales process " Develop customer proposals - solution architecture, pitch decks, estimating solution effort, resourcing and timelines " Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts " Understand business & technology issues /challenges and translate that to modern technology solutions " Engage with business and IT groups to align solution architecture with strategic business direction " Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision " Bachelors or master's degree in engineering (computer, electronics, etc.) " 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles " Vertical domain knowledge in Financial Services will be an advantage " Excellent written and verbal communication skills " Experience in client-driven large-scale application platform implementation projects " Experience and desire to work in a global delivery environment Ability to travel up to 40% " Familiarity with architecture modeling tools. TOGAF experience / certification desired but not necessary " Proven track record of designing / developing scalable solutions at the enterprise level " Demonstrated success in quickly understanding business needs and aligning it to technology solutions " Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn - Central London. The salary for this position will be based on expertise and will be in the range £70K - £100K. Please do send your CV to us in Word format along with you salary and availability.

Dans le cadre de sa transformation digitale, notre client - filiale française d'un grand groupe logistique international - engage une refonte progressive de ses systèmes d'information critiques. Le/la Chef de Projet IT aura pour mission de piloter les projets d'évolution, de remplacement ou d'intégration des applications métiers, dans une logique de convergence et d'innovation. Vous interviendrez sur un périmètre large couvrant les systèmes opérationnels ainsi que les fonctions support (RH, finance, commerce). Vos interlocuteurs seront variés : métiers, prestataires, équipes groupe à l'international. Vos principales missions : - Piloter les projets ERP, TMS, CRM et outils métiers (planification, facturation, suivi transport, maintenance véhicules) - Recueillir et formaliser les besoins métiers, rédiger les cahiers des charges et spécifications fonctionnelles - Contribuer à la définition du périmètre applicatif dans le cadre de la convergence groupe - Participer à la rédaction des appels d'offres et à la sélection de solutions - Coordonner les acteurs internes et externes (éditeurs, prestataires, groupe) - Organiser les tests, recettes, mises en production et garantir la qualité des livrables - Accompagner le changement et assurer la formation des utilisateurs - Contribuer au support fonctionnel et à la gestion d'incidents mineurs - Participer à la migration vers le cloud et aux tests associés

🚀 CITECH recrute ! 🚀 ✨ Si vous souhaitez apporter vos compétences dans la réalisation de projets d’envergure dans le domaine de la santé, nous avons LA mission pour vous ! Nous recherchons en effet un(e) Analyste / Développeur PL/SQL (H/F) pour renforcer une équipe IT dynamique. 🙌🔽 Vos missions principales seront les suivantes : 🔽🙌 🔸 Développer et optimiser des scripts PL/SQL sous Oracle. 🔸 Analyser les besoins métiers et rédiger les spécifications fonctionnelles et techniques. 🔸 Assurer l’intégration des flux EDI (Stock, Livraison, Facturation). 🔸 Participer aux phases de test et de validation des développements réalisés. 🔸 Garantir la maintenance et le support des applications en production. 🔸 Collaborer avec les équipes métiers et techniques en français et en anglais.

Role: Security test engineer Rate: Outside IR35 Location: 1-2 days onsite in London Duration: 6 months initially SC clearance required Security Tester - Job Description The Security Tester will play a key role in delivering robust application security testing aligned with Secure-by-Design (SbD) principles and compliance frameworks such as NIST, CAF, and CAT. This role supports the Home Office's strategic aim to scale enterprise security testing capabilities, reduce outsourcing reliance, and embed security into the software development lifecycle. Key Responsibilities Conduct Security Testing using SAST and DAST tools Collaborate with Cyber Security Managers and Governance teams to ensure alignment with organisational security policies and standards Mentor and upskill team testers in application security testing and automation Track and report on security metrics and KPIs, including vulnerability trends and remediation outcomes. Integrate security testing into CI/CD pipelines, supporting shift-left strategies and DevSecOps practices. Required Skills & Experience Strong understanding of security standards including OWASP, NIST SP 800-53, ISO 27001, and CIS Benchmarks. Experience with SAST/DAST tools and Cloud Security platforms (AWS, Azure). Familiarity with Secure-by-Design principles and organisational security policies. Experience with penetration testing, risk assessment, and compliance testing. Proficiency in tools such as JIRA, SharePoint, and vulnerability management platforms. Desirable Attributes Ability to interpret and apply OWASP and NIST security principles across diverse project environments. Strong stakeholder engagement and communication skills. Experience in developing deployment checklists and decision trees for secure tool usage. Certifications such as CREST CRT, OSCP, CEH, or SANS are highly desirable. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Contexte de la mission : Dans le cadre du renforcement des équipes techniques, nous recherchons un IT Operations Engineer, expert Kubernetes et ingénieur de production, capable d’intervenir sur l’ensemble du cycle de vie des applications en environnement international. Responsabilités principales : Assurer le bon fonctionnement quotidien des applications en production. Identifier et mettre en œuvre des plans d’action pour améliorer la qualité de service (gestion des incidents, optimisation…). Industrialiser et optimiser les processus de mise en production. Créer et mettre en production des chaînes d’ordonnancement (Control-M). Gérer les flux de données (CFT, FTP, SFTP). Réaliser des reportings réguliers auprès des équipes Études, MOA et utilisateurs. Mettre à jour et rédiger la documentation technique et les cahiers d’exploitation. Coordonner les évolutions applicatives avec les équipes Études/Développement et Infrastructure. Proposer des solutions pour sécuriser et faire évoluer les architectures techniques du GIE. Intégrer les nouvelles applications sur la plateforme Kubernetes et maintenir la documentation associée. Environnements techniques : Systèmes : Unix / Linux / Windows Scripting : KSH, Python, PowerShell Ordonnanceur : Control-M V9 ou équivalent Transfert de fichiers : CFT, FTP, SFTP Conteneurisation : Docker Plateforme : Kubernetes, ArgoCD, Grafana CI/CD : GitLab Automatisation : Ansible AWX Supervision : Centreon, Zabbix Serveurs : JBOSS, Apache, IIS SGBD : Oracle, Sybase, MSSQL, MariaDB, MongoDB, PostgreSQL Outils collaboratifs : Jira, Confluence Livrables attendus : Documentation de production mise à jour (DEX, consignes, dossiers d’exploitation). Livraisons en production conformes aux processus internes. Réduction du nombre d’incidents via une analyse proactive. Intégration réussie des nouvelles applications sur Kubernetes.

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team’s capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.