Comet

Contractor job Service Manager Infrastructure - (VMware / Zabbix / Cohesity)

Ile-de-France

Comet

Job position

Contractor
As soon as possible
6 months
550-700 €
> 10 years experience
Hybrid
Ile-de-France, France
Published on 28/06/2026

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Dans le cadre de la gestion d'un service d'infrastructure mondial, le Service Architect / Service Manager est responsable de la définition, de la standardisation et du pilotage des services d'exploitation couvrant les infrastructures on-premise et virtualisées. Il assure la coordination entre les équipes régionales, les centres de services internationaux et les parties prenantes métiers afin de garantir la disponibilité, la performance et l'amélioration continue des services.

Missions principales
  • Définir et faire évoluer l'architecture des services d'infrastructure.

  • Piloter les activités de supervision, patch management, sauvegarde, restauration et gestion des incidents.

  • Garantir le respect des SLA, KPI et engagements de service.

  • Standardiser les processus ITSM et les outils à l'échelle mondiale.

  • Assurer la coordination des équipes locales, régionales et offshore.

  • Superviser les plans d'amélioration continue et les actions correctives.

  • Participer à la gestion des fournisseurs et des contrats de services.

  • Animer les comités de pilotage et assurer le reporting auprès des directions IT.

Candidate profile

Expérience
  • Minimum 5 ans d'expérience en Infrastructure IT.

  • Expérience confirmée en Service Management ou Service Delivery Management.

  • Expérience dans la gestion d'environnements de production critiques.

  • Expérience de coordination d'équipes internationales ou offshore.

Compétences techniques obligatoires
  • VMware (administration et environnements virtualisés).

  • Zabbix (supervision et monitoring).

  • Cohesity (sauvegarde, restauration et protection des données).

  • Systèmes Windows Server.

  • Systèmes Linux.

  • Infrastructures physiques Dell.

  • Gestion des sauvegardes et plans de restauration.

  • Gestion des incidents, problèmes et changements.

Compétences ITSM
  • Maîtrise des processus ITIL.

  • Gestion des SLA et KPI.

  • Gouvernance des services IT.

  • Amélioration continue des services.

Soft Skills
  • Leadership transverse.

  • Excellente communication.

  • Gestion des parties prenantes.

  • Esprit d'analyse et résolution de problèmes.

  • Capacité à travailler dans un environnement international et multiculturel.

Working environment

Paris, France
20 - 99 employees
Start-up
Comet, the agile talent ecosystem. We match our pool of over 50000 motivated and available, qualified and active tech freelancers, with company missions. Our goal is to satisfy both sides: relevant and prompt skills for companies, security and inspiring projects for freelancers. Comet’s freelance talent community comes highly motivated, because they choose the projects on which they work. We screen and evaluate the best tech and data talents to build an elite community. Powered by AI in order to intelligently detect, qualify and match a contingent workforce with corporate projects, to enhance and simplify user experience. With clients such as L’Oréal, Les Mousquetaires, Allianz, Pernod Ricard, Total -a client base that makes up 35% of the CAC40, we're the agile workforce for the digital age. To confront today's digitally-disrupted global marketplace and cater to the hyper-connected consumer of tomorrow, true agility is required. Technology alone is not enough, it is through the human that real transformation can be sustained. The technology is available and the consumer is ready. Comet provides the missing part: the people. We are 50+ in the team today, and are looking for amazing talents to join us! Our headquarters is in the hearts of Paris, Lyon, Lille and Nantes.

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Service Manager Infrastructure - (VMware / Zabbix / Cohesity)

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