Job position Content Designer - Registers of Scotland - HEO
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As a Content Designer, you’ll play a vital role in making complex information clear, usable and inclusive. If you’re passionate about improving user journeys and creating content that genuinely helps people, this is a role where your work will have real impact.
About the role
You’ll work across the full content lifecycle, from discovery and research through to design, testing and continuous improvement. This is a hands-on role where you’ll design content for digital and offline channels, ensuring it meets user needs while supporting organisational goals.
Working in agile, multidisciplinary teams, you’ll collaborate with designers, developers and stakeholders to shape services and improve end-to-end user experiences. You’ll also help influence how content is created across the organisation, contributing to best practice and continuous improvement.
What you’ll be doing
Design and deliver clear, accessible and user-focused content
Work across the full content lifecycle, from research to publishing and review
Collaborate with multidisciplinary teams to shape services and user journeys
Use data, research and insights to inform content decisions
Manage stakeholder relationships and guide content approval processes
Run co-design sessions and support collaborative working
Ensure content meets accessibility standards and best practice
Contribute to content audits, planning and community activities
Candidate profile
What we’re looking for
Experience designing and delivering user-focused content for digital services
Strong understanding of content design principles and accessibility (e.g. WCAG)
Experience working with content management systems and basic HTML
Confident working in agile environments and multidisciplinary teams
Ability to use data, research and evidence to shape decisions
Strong communication skills, able to explain and influence clearly
Experience managing stakeholders and balancing competing user needs
Proactive, organised and comfortable managing your own workload
Passion for improving services and contributing to best practice
Working environment
Location: Glasgow, Edinburgh
Interested?
This partner post gives you a quick overview
Click through to the full Civil Service Jobs advert to find out more and apply.
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Content Designer - Registers of Scotland - HEO
Government Digital & Data
