Job position Operation Engineer - Dynatrace / Splunk - monitoring
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Daily operations of Monitoring and Application Performance Monitoring tools:
AppDynamics, Dynatrace, Icinga, Splunk
Design of management systems and other tools:
design of architecture, tech- nical evaluation of alternatives offered on the market, conduct of proof of concept, testing in pre-production environment
Implementation of new solutions for operations:
migration of new systems in production environment, definition of procedures, training of operators for new procedures, development of tools (customisation or configuration of commer- cial tools)
Evaluation of quality and efficiency of operations by definition and implementation of metrics; periodical follow-up of metrics; proposal of measures to improve quality and/or efficiency of operations
Training: knowledge at admin level and proven experience are required for one of the following tools:
AppDynamics Dynatrace Icinga Splunk
Candidate profile
Excellent knowledge of ITIL best practices in ICT operations
Technical knowledge in at least 3 of the following domains:
Log Management / Data Monitoring / Artificial Intelligence / Machine Learning
Application Performance Monitoring (APM)
Microservices and Containers architecture
Cloud-based applications and services
Working methodologies: DevOps, AIOps, ITIL
Network basic infrastructure (LAN, WAN, switches, firewalls, proxies, DNS)
Data Centre basic infrastructure (servers, virtual machines, storage)
This profile requires a minimum experience of 6 months in at least 2 of the following domains:
IT Monitoring and Log Management in a centralised Operations Centre
IT infrastructure performance (fault management and/or capacity planning and/or security management)
IT Support level 1 (Helpline) and/or level 2 Data mining
IT metrics and reporting
Customer care (IT services)
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Operation Engineer - Dynatrace / Splunk - monitoring
Groupe Aptenia