Job Vacancy ServiceNow Development Manager - DEFRA - G7

• Managing development capability of the Service Tooling Team and promoting development best practice and standards.

• Leading, coaching, and developing a team of ServiceNow developers, fostering a collaborative and high-performing environment.

• Monitoring project progress, identifying and mitigating risks, and ensuring the quality of deliverables.

• Contribute to the development and execution of the ServiceNow platform roadmap, aligning it with business needs and technological advancements.

• Monitoring project / development progress, identifying and mitigating risks, and ensuring the quality of deliverables.

• Establishing and driving best practices for ServiceNow development, ensuring compliance, and promoting platform standardization in collaboration with the Platform Architects.

• Ensure resilience across the ServiceNow development team.

• Manage the Out of hours call out rota.

Skills and Experience

• A strong understanding of the ServiceNow platform, including its capabilities, architecture, and development best practices.

• Experience working in Agile or Scrum-based development environments.

• Strong leadership skills to motivate and guide the development team, coupled with excellent communication and interpersonal skills to effectively interact with stakeholders.

• Ability to identify and resolve technical challenges, analyse complex issues, and develop innovative solutions.

• Experienced in managing complex development activities, including planning, execution, and risk management.

• Solid understanding of Integrations of ServiceNow with other software products.

Our main Defra DDTS hubs are in York, Warrington, Newcastle, Reading and Bristol, however the successful candidate may be contractually based at any Defra office.

Please be aware that space within the London office is restricted and it may not be possible to be based in this location.

Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food & farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.

Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group.

We have around 1,000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.

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