Job Vacancy Senior Business Analyst, Automation & Innovation - Home Office - SEO

As a Senior Business Analyst, you’ll lead small to medium projects and contribute to larger programmes by owning key requirements.

You’ll align outcomes with service vision and business strategy, supporting product iteration and optimisation.

You’ll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions.

Working independently or collaboratively, you’ll demonstrate a solid understanding of your domain.

You’ll also help shape future business models and contribute to business architecture strategy.

As an active member of the Business Analysis community, you’ll share best practices and mentor others to support professional growth and capability development.

Main Responsibilities

• Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.

• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.

• Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.

• Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.

• Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions.

• Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.

• Modelling processes/procedures using established techniques with understanding of their purpose and importance.

• Production of periodic performance measures to inform stakeholders and drive discussion around the required service.