Job Vacancy Change Manager (ITIL)

Our Telecoms client is looking for a Change Manager to join their team.
This is a 3 - 6 months contract initially and fully remote.

The rate is £290 per day outside IR35.

You will work within an ITIL based Change Management framework in which standardised methods and procedures are used for efficient and prompt handling of all technology changes. This is to minimise the impact of change related incidents upon service quality and consequently improve the day-to-day operation of client and its Customers.
You will be responsible for the governance of the Change Management process, which includes the review, assessment, communication, and accurate closure of all technical changes in accordance with agreed service level agreements.

Key accountabilities and decision ownership:

* To own, execute and drive the Change Management process, using effective organisation and planning skills to enable the efficient co-ordination and communication of all Change Requests
* Ensure all current Changes are logged and progressed, have accurate impact statements, are risk assessed, are prioritised with appropriate severity, and are approved by appropriately defined personnel
* Identify, escalate, and manage risks and issues to ensure changes are deployed effectively within the live environment
* Identify new ways of working to enhance the existing process and strive for simplicity in the management of Changes
* To act as a Change Management Subject Matter Expert (SME)
* Accurately communicate all relevant planned Changes to impacted customers and stakeholders
* Build and maintain relationships with Operational Leads, Service Managers, Project / Programme Managers, Customers and Suppliers


Who you are
* Understanding of Change Management methodology & principles (ITIL or similar)
* ITIL v4 Foundation certificate is desired
* Organised and delivery focused, strong planning skills, effective time-management
* Ability to interpret, analyse and present appropriate data to all organisational levels
* Proven ability to build and maintain relationships with key stakeholders, both internally and externally, through strong communication


Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.