Job Vacancy Site Reliability Engineer

- Support, maintain, and improve highly available production platforms and services across cloud and containerised environments.

- Manage and support Kubernetes clusters and Helm-based deployments across multiple environments.

- Implement and enhance monitoring, alerting, logging, and observability solutions to improve platform reliability and operational visibility.

- Investigate incidents, analyse logs, identify root causes, and drive timely resolution of production issues.

- Participate in incident response, post-incident reviews, and continuous operational improvement initiatives.

- Automate operational tasks and repetitive support activities to reduce manual effort and improve platform efficiency.

- Work closely with engineering and data platform teams to improve system resilience, scalability, deployment reliability, and operational maturity.

- Develop and maintain operational documentation, support procedures, runbooks, and troubleshooting guides.

- Contribute to reliability engineering practices including proactive monitoring, service health management, and operational readiness.

- Support deployment activities, release processes, and production change management activities.

Required qualifications to be successful in this role

- Strong commercial experience in Site Reliability Engineering, Platform Engineering, DevOps, or Production Support environments.

- Strong hands-on experience with Kubernetes and Helm in enterprise or production environments.

- Proven experience supporting mission-critical production platforms and operational support functions.

- Strong hands-on experience with the ELK stack (Elasticsearch, Logstash, Kibana) for logging, monitoring, troubleshooting, and operational analysis.

- Demonstrated capability in log analysis, incident investigation, troubleshooting, and root cause analysis.



- Strong understanding and practical experience with core SRE practices including:

Monitoring and alerting

Incident management and response

Root cause analysis and post-incident reviews

Automation and operational improvement

Production support and reliability engineering



-Experience working with data platforms, analytics platforms, or data product teams would be highly advantageous.

- Experience with scripting and automation tools such as Bash, Python, or similar technologies is desirable.

- Exposure to CI/CD pipelines, Infrastructure as Code, and cloud-native environments would be beneficial.

- Strong communication, stakeholder engagement, and collaboration skills.

- Ability to work effectively in fast-paced support environments and manage competing priorities under pressure.



Security Clearance

- Resource must be willing and able to work onsite at the client location five days per week.

- Candidate must already hold current HLC clearance (mandatory requirement).

- Previous experience working within secure, government, defence, or highly regulated environments will be highly regarded.

- Due to client security requirements, only candidates meeting the required clearance criteria will be considered.



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