Job Vacancy Site Reliability Engineer

- Support, maintain, and improve highly available production platforms and services across cloud and containerised environments.

- Manage and support Kubernetes clusters and Helm-based deployments across multiple environments.

- Enhance monitoring, alerting, logging, and observability solutions to improve operational visibility and system reliability.

- Investigate incidents, analyse logs, identify root causes, and drive timely resolution of production issues.

- Participate in incident response, post-incident reviews, and continuous service improvement activities.

- Automate operational tasks and repetitive support activities to reduce manual effort and improve platform efficiency.

- Collaborate with engineering and data platform teams to improve scalability, resilience, deployment reliability, and operational maturity.

- Develop and maintain operational documentation, support procedures, runbooks, and troubleshooting guides.

- Contribute to reliability engineering initiatives including proactive monitoring, service health management, operational readiness, and platform optimisation.

- Support deployment activities, release processes, and production change management activities.

Required qualifications to be successful in this role

- Strong commercial experience in Site Reliability Engineering, DevOps, Platform Engineering, or Production Support environments.

- Strong hands-on experience with Kubernetes and Helm within enterprise or production environments.

- Proven experience supporting mission-critical production platforms and operational support environments.

- Strong experience with the ELK stack (Elasticsearch, Logstash, Kibana) for logging, monitoring, troubleshooting, and operational analysis.

- Demonstrated capability in log analysis, incident investigation, troubleshooting, and root cause analysis.

- Strong understanding and practical experience with core SRE practices

- Experience working with data platforms, analytics platforms, or data product teams would be highly advantageous.

- Experience with scripting and automation technologies such as Bash, Python, or similar would be beneficial.

- Exposure to CI/CD pipelines, Infrastructure as Code, cloud-native platforms, or observability tooling would be desirable.

- Strong communication, stakeholder engagement, and collaboration skills.

- Ability to work effectively within fast-paced operational support environments while managing competing priorities and deadlines.



Security Clearance

- Resource must be willing and able to work onsite at the client location five days per week.

- Candidate must already hold current HLC clearance (mandatory requirement).

- Previous experience working within secure, government, defence, or highly regulated environments will be highly regarded.

- Due to client security requirements, only candidates meeting the required clearance criteria will be considered.



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