Job Vacancy Senior Infrastructure Engineer - Home Office - SEO

Main responsibilities 

• Designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open-source packages and solutions. 

• Reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.

• Defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities.

• Initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will identify the appropriate remedy and assist with implementation of fixes as well preventative measures.

• Identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users.

• Coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes. 

Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance. 

Essential skills 

• Innovative solutions based on appropriate technical and cyber standards. (DESN) 

• Using appropriate testing and change control to safely and reliably deliver new features. (TEST) 

• Manage lifecycle of installed components using best practice guidance and developing procedures to required standards. (HSIN) 

• Managing and delivering complex cloud technologies, whilst ensuring we provide the highest level of service to our customers and stakeholders. (ITOP) 

• Dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution. (USUP) 

• Participate in peer reviews, workshops and in other activities to develop team processes and performance. (OFCL) 

Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH.

Enterprise Services is a portfolio within the Home Office that provides a vast array of technological products and services, and is dedicated to serving other portfolios and business units across the Home Office. Within Enterprise Services (ES), the Cyber Team is responsible for securing Home Office cloud platforms through the implementation and ongoing maintenance of advanced security technologies. The Endpoint Experience team is the front end to all Home Office systems and services from the client perspective. We ensure end-user devices and operating systems deliver a great experience and meet security and architecture standards. We design secure-by-default solutions, creating tailored controls and customisations for each area’s needs. Our work covers laptops, smartphones, kiosks, virtual environments, and the core applications that run across these platforms. 

Where business needs allow some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. 

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: