Job Vacancy Human Centered Design - AI Product Designer

In this role, you will help shape the next generation of AI-enabled products, services, and operational experiences for a diverse range of clients. You will work across discovery, strategy, experimentation, delivery, and optimisation activities, applying human-centred design principles alongside AI-enabled approaches to solve complex business and user challenges. Working with multidisciplinary teams, you will identify opportunities, generate insights, validate concepts, and ensure solutions deliver measurable value for users, organisations, and operational teams.



You will have the opportunity to influence product direction, improve workflows, and contribute to the responsible adoption of AI technologies. Supported by experienced colleagues and empowered to take ownership of your work, you will help create trusted, accessible, and scalable experiences while contributing to the continued evolution of CGI’s design and innovation capabilities.



Lead & Shape AI-enabled products, services, and operational experiences

Discover & Analyse user, business, operational, and technology needs

Generate & Validate concepts through experimentation, prototyping, and testing

Optimise & Improve workflows, processes, and end-to-end experiences

Facilitate & Collaborate with clients, stakeholders, and delivery teams

Design & Deliver accessible, inclusive, and trustworthy experiences

Apply & Govern responsible AI principles and human-centred design practices

Support & Coach colleagues in modern design approaches and AI-enabled ways of working

Contribute & Innovate within CGI’s Human-Centred AI and product design community

Required qualifications to be successful in this role

You should have experience designing digital products, services, or operational experiences within complex environments and be comfortable working across discovery, delivery, and continuous improvement activities. You will combine strong human-centred design expertise with product thinking, systems thinking, facilitation skills, and an interest in applying AI-enabled approaches to create meaningful business and user outcomes.



Essential qualifications:

Experience working across discovery, product design, experimentation, and delivery

Strong understanding of human-centred and user-centred design methodologies

Proven experience designing complex user journeys, workflows, services, or digital products

Strong workshop facilitation, stakeholder engagement, and collaboration skills

Excellent communication, storytelling, and presentation abilities

Knowledge of accessibility, inclusive design, and responsible design principles

Experience working with AI-enabled products, intelligent workflows, or conversational experiences

Understanding of systems thinking and product thinking approaches

Ability to work effectively with multidisciplinary teams including engineering, product, and business stakeholders

Curiosity for emerging technologies and AI-enabled ways of working



LI-LH

Together, as owners, let’s turn meaningful insights into action.



Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.



Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.



Come join our team—one of the largest IT and business consulting services firms in the world.