CGI

Job Vacancy Observability Developer

United Kingdom

CGI

Women in Tech partner

Job position

Permanent
As soon as possible
United Kingdom
Published on 11/09/2025

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At CGI, we help clients unlock the full potential of their digital platforms by delivering scalable, automated solutions that keep critical IT services reliable and resilient. As an Observability Developer, you will design and build open-source observability platforms that empower organisations to monitor, analyse, and act on real-time data. Working with tools such as Elasticsearch, Grafana, and Python, you’ll create pipelines, dashboards, and integrations that provide actionable insights and support continuous service improvement. This is a role where you can take ownership of high-impact projects, bring creative solutions to complex challenges, and be supported by a collaborative community as you advance your expertise.



CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.



Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Candidate profile

In this role, you will be at the centre of building and evolving observability platforms that enable clients to monitor distributed systems with confidence. You’ll design and maintain pipelines using the Elastic Stack and Grafana, write production-ready Python code, and integrate observability solutions into complex environments. You will also lead on automation, performance tuning, and the adoption of monitoring best practices that make systems resilient and services more effective.

Working alongside application teams and stakeholders, you will ensure observability solutions meet business needs, provide meaningful insights, and drive operational excellence. You’ll contribute to a culture of collaboration and knowledge sharing, helping to establish observability as a critical enabler of digital transformation.

Key responsibilities include:

Design & Build: Develop observability pipelines using Elasticsearch, Logstash, Kibana, and Grafana.

Code & Automate: Write Python code to support ingestion, automation, and integration of telemetry data.

Monitor & Optimise: Implement logging, metrics, tracing, and alerting strategies across distributed systems.

Collaborate & Integrate: Partner with teams to understand telemetry needs and deliver meaningful monitoring outcomes.

Deploy & Improve: Use CI/CD and infrastructure-as-code to automate observability infrastructure.

Share & Support: Maintain documentation, perform advanced troubleshooting, and promote best practice across teams.

Required qualifications to be successful in this role

You should bring demonstrable experience in observability development, with deep expertise in open-source tools and strong coding skills. A strong grasp of monitoring principles, integration techniques, and automation practices is key, along with the ability to collaborate effectively across technical and business teams.

Essential qualifications:

Strong hands-on experience with Elastic Stack (Elasticsearch, Logstash, Kibana)

Proficiency in Python for automation, tooling, and integrations

Experience building dashboards and alerts with Grafana

Solid understanding of monitoring best practices (RED, USE, SRE principles)

Familiarity with RESTful APIs and data integrations

Proven experience in observability development and IT service management processes

Excellent collaboration, communication, and documentation skills

Desirable experience:

Exposure to Prometheus, OpenTelemetry, OpenSearch, or similar tools

Familiarity with Docker, Kubernetes, and distributed systems monitoring

Experience with message brokers (Kafka, RabbitMQ)

Front-end skills (Angular, JavaScript frameworks) for custom dashboards

Knowledge of CI/CD pipelines and infrastructure-as-code practices

Working environment

Together, as owners, let’s turn meaningful insights into action.



Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.



Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.



Come join our team—one of the largest IT and business consulting services firms in the world.
London, England, United Kingdom
> 1000 employees
IT services
We are a global business with 91,500 professionals across hundreds of locations worldwide, providing end-to-end IT and business process services that drive our clients’ businesses. In the UK alone, we have around 6,000 member-partners working across 19 towns and cities, doing everything from writing complex code to designing sophisticated software solutions. The work we do powers some of the most ambitious projects that touch the lives of many. Our approach sets us apart, characterised by our proximity model, international presence, expertise, and operational excellence. We organise our operations within metro markets where our clients have concentrated footprints, empowering our local teams to build trusted, in-person relationships. As you build your career here, you’ll develop your skills, share your insights, and work side-by-side with colleagues and clients on innovative solutions that address the most complex issues. Our commitment to ownership, flexibility, and being approachable makes us easy to do business with. Join us, and together, as owners, let’s turn meaningful insights into action to meet the needs and balance the interests of our clients, shareholders, communities, and each other. Benefits: - Insurance coverage - Medical benefits - Pension plan - Member Assistant Programme - Check4Cancer - Flexible time off - Share Purchase Plan - Member discounts - Dental benefits - Vision benefits - Profit Participation Plan - Health and Wellbeing Programme

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Observability Developer

CGI

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