Job Vacancy Agile Delivery Manager
Swansea
CGI
Published on 10/11/2026
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At CGI, we help transform essential public services through innovative technology, collaborative delivery and solutions that make a meaningful difference to people's lives. As an Agile Delivery Manager, you'll play a pivotal role in delivering complex digital programmes for our client, ensuring high-quality outcomes that support critical government services. You'll take ownership of delivery, empower multidisciplinary teams and bring fresh thinking to complex challenges while maintaining strong governance and accountability. Working alongside experienced colleagues and trusted client partners, you'll have the opportunity to influence delivery approaches, develop team capabilities and drive continuous improvement. Supported by CGI's global expertise and collaborative culture, you'll build your career while helping shape the future of public sector digital services.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Whilst this is a hybrid position, you will need to work on client site in Swansea at least 2 days per week.
Candidate profile
In this role, you'll take ownership of delivering complex, high-impact digital services and programmes within a challenging public sector environment. You'll lead Agile delivery teams, ensuring work remains aligned with client priorities, contractual commitments and wider programme objectives. Drawing on your experience across Agile, Waterfall and hybrid methodologies, you'll establish effective delivery plans, manage risks and dependencies, and maintain clear governance and accountability throughout the delivery lifecycle. You'll have the freedom to adapt delivery approaches, challenge established thinking and introduce practical improvements that help teams achieve sustainable, high-quality outcomes.
You'll work closely with CGI Engagement Managers, Programme Managers, client stakeholders and supplier partners to build strong relationships and create an environment where multidisciplinary teams can thrive. As a trusted delivery leader, you'll coach colleagues, encourage shared ownership and use meaningful delivery insights to support informed decision-making. Supported by CGI's established delivery frameworks and collaborative community of experts, you'll play an important role in strengthening delivery capability, improving team performance and ensuring successful outcomes for our clients and the people who rely on their services.
Key responsibilities:
• Lead & Deliver: Take ownership of complex Agile delivery teams, ensuring successful delivery of digital products, services and outcomes aligned with programme and client objectives.
• Plan & Govern: Establish and maintain delivery plans, milestones, forecasts, reporting and controls, ensuring alignment with contractual commitments and wider programme governance.
• Coach & Empower: Lead, mentor and support multidisciplinary teams, embedding effective Agile, Scrum and Lean practices while encouraging accountability and continuous learning.
• Manage Risks & Dependencies: Proactively identify and resolve risks, issues, blockers and cross-team dependencies, escalating material concerns with clear recommendations.
• Optimise & Innovate: Use delivery metrics, team feedback and Agile health checks to improve performance, remove inefficiencies and introduce smarter ways of working.
• Engage & Influence: Build trusted relationships with CGI colleagues, stakeholders and supplier partners, facilitating decisions and managing expectations in complex delivery environments.
• Assure Quality & Compliance: Maintain strong delivery governance, applying CGI's Management Foundation and relevant government assurance requirements, including GDS and Cabinet Office processes.
• Manage Resources & Financials: Oversee team capacity, resource allocation, budgets, forecasts, costs and commercial performance to support sustainable delivery.
• Drive Collaboration: Coordinate local and distributed teams, facilitate effective ceremonies and promote transparent communication across technical and non-technical stakeholders.
• Champion Continuous Improvement: Strengthen delivery practices, share knowledge and support the development of high-performing teams through coaching and practical improvements.
Required qualifications to be successful in this role
To succeed in this role, you'll bring substantial experience managing complex Agile delivery within large-scale digital or technology programmes, ideally in the public sector or similarly regulated environments. You'll combine strong delivery leadership with practical knowledge of Agile, Scrum, Lean and traditional project governance, enabling you to adapt your approach to different delivery challenges. Your ability to take ownership, build trusted stakeholder relationships, coach teams and manage commercial and delivery risks will be essential, alongside a collaborative mindset and a commitment to delivering high-quality outcomes.
Essential skills and experience:
• Agile Delivery Management: Proven experience leading complex, high-risk digital or technology delivery across multidisciplinary teams.
• Agile, Scrum & Lean: Strong practical knowledge of Agile delivery frameworks, Scrum ceremonies, Lean principles and continuous improvement techniques.
• Hybrid Delivery: Experience working across Agile, Waterfall and hybrid environments, aligning team-level delivery with programme governance and contractual commitments.
• Delivery Planning & Control: Demonstrated ability to manage delivery plans, schedules, milestones, forecasts, dependencies and change controls.
• Risk & Issue Management: Strong experience managing risks, issues, impediments and escalations in complex delivery environments.
• Stakeholder Management: Proven ability to influence senior stakeholders, manage challenging conversations and build effective client and supplier relationships.
• Team Leadership & Coaching: Experience leading, motivating and developing delivery teams, promoting accountability, collaboration and continuous improvement.
• Governance & Assurance: Understanding of structured delivery governance, quality assurance and regulatory requirements, including the ability to operate within established management frameworks.
• Commercial & Financial Management: Experience monitoring project budgets, forecasts, costs, resource utilisation and financial performance.
• Delivery Metrics: Ability to interpret throughput, delivery forecasts, team performance indicators and other metrics to support evidence-based decisions.
• Communication: Excellent communication, facilitation and negotiation skills, with the ability to engage technical and non-technical audiences.
Desirable skills and experience:
• Previous experience delivering digital transformation programmes within UK central government or other public sector organisations.
• Knowledge of Government Digital Service (GDS) standards, Cabinet Office assurance processes and government delivery governance.
• Experience operating within complex, multi-supplier delivery environments.
• Familiarity with CGI's Management Foundation or comparable enterprise delivery governance frameworks.
• Experience managing contractual commitments, statements of work, change control and commercial delivery performance.
• Relevant professional certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), AgilePM, PRINCE2 Agile or SAFe.
• Experience supporting recruitment, resource planning and capability development within delivery teams.
#LI-RJ1
You'll work closely with CGI Engagement Managers, Programme Managers, client stakeholders and supplier partners to build strong relationships and create an environment where multidisciplinary teams can thrive. As a trusted delivery leader, you'll coach colleagues, encourage shared ownership and use meaningful delivery insights to support informed decision-making. Supported by CGI's established delivery frameworks and collaborative community of experts, you'll play an important role in strengthening delivery capability, improving team performance and ensuring successful outcomes for our clients and the people who rely on their services.
Key responsibilities:
• Lead & Deliver: Take ownership of complex Agile delivery teams, ensuring successful delivery of digital products, services and outcomes aligned with programme and client objectives.
• Plan & Govern: Establish and maintain delivery plans, milestones, forecasts, reporting and controls, ensuring alignment with contractual commitments and wider programme governance.
• Coach & Empower: Lead, mentor and support multidisciplinary teams, embedding effective Agile, Scrum and Lean practices while encouraging accountability and continuous learning.
• Manage Risks & Dependencies: Proactively identify and resolve risks, issues, blockers and cross-team dependencies, escalating material concerns with clear recommendations.
• Optimise & Innovate: Use delivery metrics, team feedback and Agile health checks to improve performance, remove inefficiencies and introduce smarter ways of working.
• Engage & Influence: Build trusted relationships with CGI colleagues, stakeholders and supplier partners, facilitating decisions and managing expectations in complex delivery environments.
• Assure Quality & Compliance: Maintain strong delivery governance, applying CGI's Management Foundation and relevant government assurance requirements, including GDS and Cabinet Office processes.
• Manage Resources & Financials: Oversee team capacity, resource allocation, budgets, forecasts, costs and commercial performance to support sustainable delivery.
• Drive Collaboration: Coordinate local and distributed teams, facilitate effective ceremonies and promote transparent communication across technical and non-technical stakeholders.
• Champion Continuous Improvement: Strengthen delivery practices, share knowledge and support the development of high-performing teams through coaching and practical improvements.
Required qualifications to be successful in this role
To succeed in this role, you'll bring substantial experience managing complex Agile delivery within large-scale digital or technology programmes, ideally in the public sector or similarly regulated environments. You'll combine strong delivery leadership with practical knowledge of Agile, Scrum, Lean and traditional project governance, enabling you to adapt your approach to different delivery challenges. Your ability to take ownership, build trusted stakeholder relationships, coach teams and manage commercial and delivery risks will be essential, alongside a collaborative mindset and a commitment to delivering high-quality outcomes.
Essential skills and experience:
• Agile Delivery Management: Proven experience leading complex, high-risk digital or technology delivery across multidisciplinary teams.
• Agile, Scrum & Lean: Strong practical knowledge of Agile delivery frameworks, Scrum ceremonies, Lean principles and continuous improvement techniques.
• Hybrid Delivery: Experience working across Agile, Waterfall and hybrid environments, aligning team-level delivery with programme governance and contractual commitments.
• Delivery Planning & Control: Demonstrated ability to manage delivery plans, schedules, milestones, forecasts, dependencies and change controls.
• Risk & Issue Management: Strong experience managing risks, issues, impediments and escalations in complex delivery environments.
• Stakeholder Management: Proven ability to influence senior stakeholders, manage challenging conversations and build effective client and supplier relationships.
• Team Leadership & Coaching: Experience leading, motivating and developing delivery teams, promoting accountability, collaboration and continuous improvement.
• Governance & Assurance: Understanding of structured delivery governance, quality assurance and regulatory requirements, including the ability to operate within established management frameworks.
• Commercial & Financial Management: Experience monitoring project budgets, forecasts, costs, resource utilisation and financial performance.
• Delivery Metrics: Ability to interpret throughput, delivery forecasts, team performance indicators and other metrics to support evidence-based decisions.
• Communication: Excellent communication, facilitation and negotiation skills, with the ability to engage technical and non-technical audiences.
Desirable skills and experience:
• Previous experience delivering digital transformation programmes within UK central government or other public sector organisations.
• Knowledge of Government Digital Service (GDS) standards, Cabinet Office assurance processes and government delivery governance.
• Experience operating within complex, multi-supplier delivery environments.
• Familiarity with CGI's Management Foundation or comparable enterprise delivery governance frameworks.
• Experience managing contractual commitments, statements of work, change control and commercial delivery performance.
• Relevant professional certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), AgilePM, PRINCE2 Agile or SAFe.
• Experience supporting recruitment, resource planning and capability development within delivery teams.
#LI-RJ1
Working environment
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.
London, England, United Kingdom
> 1000 employees
IT services
We are a global business with 91,500 professionals across hundreds of locations worldwide, providing end-to-end IT and business process services that drive our clients’ businesses. In the UK alone, we have around 6,000 member-partners working across 19 towns and cities, doing everything from writing complex code to designing sophisticated software solutions. The work we do powers some of the most ambitious projects that touch the lives of many.
Our approach sets us apart, characterised by our proximity model, international presence, expertise, and operational excellence. We organise our operations within metro markets where our clients have concentrated footprints, empowering our local teams to build trusted, in-person relationships. As you build your career here, you’ll develop your skills, share your insights, and work side-by-side with colleagues and clients on innovative solutions that address the most complex issues.
Our commitment to ownership, flexibility, and being approachable makes us easy to do business with. Join us, and together, as owners, let’s turn meaningful insights into action to meet the needs and balance the interests of our clients, shareholders, communities, and each other.
Benefits:
- Insurance coverage
- Medical benefits
- Pension plan
- Member Assistant Programme
- Check4Cancer
- Flexible time off
- Share Purchase Plan
- Member discounts
- Dental benefits
- Vision benefits
- Profit Participation Plan
- Health and Wellbeing Programme
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Agile Delivery Manager
CGI