Job Vacancy IT Technician

MBDA Filton Bristol
7.5 hour day to be worked according to local rota between 08.00 to 18.00
Required to perform deskside support incident & Request work at Bristol site. Wintel environment and HP laptop and desktop hardware support.
Excellent problem-solving skills & attention to detail
Effective communication (both verbal and written) and interpersonal skills, with the ability to explain technical concepts to non-technical users
Ability to build relationships with your colleagues, wider support teams, and partners at all levels across the business
Must be able to work alone and unsupervised, using initiative when necessary
A continuous improvement mentality to see and call out areas to improve customer experience
Contribute to the creation and maintenance of knowledge base articles and documentation for common issues.
Previous experience on a Tech Bar/Walk-up Support service
Experience in handling Incidents & Requests
Microsoft Windows technical support experience
Good knowledge of Windows 10/11 and MS Office Suite
Competent in using and supporting Microsoft Teams
Able to support of mobile technologies Apple and Android
Familiar with building, configuring, and troubleshooting desktops and laptops
Must have active SC clearance


Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.